Customer Reviews - Life Storage #286, San Antonio
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We at Life Storage want to maintain the best storage facilities in San Antonio, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in San Antonio (#286)
4.84 out of 5
based on 28 of our most recent Reviews
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- Andrew from San Antonio, TX
5.0 out of 5
"John was very helpful, he had all the paperwork ready to go when I showed up. I was in and out of the office within 30 minutes."
April 26, 2018
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5.0 out of 5
"I appreciate your company's attentiveness to their customers .??"
February 28, 2018
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- Lucivia from San Antonio, TX
5.0 out of 5
"John is a very considerate man and he takes his time to notify me about my account "
January 18, 2018
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- Anita from San Antonio, TX
5.0 out of 5
"I was very pleased with the staff and they price. I will be back. "
October 23, 2017
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- Cynthia V from San Antonio, TX
5.0 out of 5
"I feel like I am part of a family. The store and staff always consider my well being and are very kind and considerate. I can't ask for more while they take care of my things. They make me feel like family. In this day and age we are living in, that to me, is priceless!! Don't change a thing. In fact, maybe other stores should model my store. "
September 29, 2017
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- Victor from San Antonio, TX
5.0 out of 5
"Really enjoyed my experience. Everything went well and smooth. "
August 23, 2017
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- Precilla from San Antonio, TX
5.0 out of 5
"It was an amazing experience I would most definitely recommend and be back to this location if I ever needed the services again, thank you "
July 25, 2017
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- Dionne from San Antonio, TX
5.0 out of 5
"Claudia. She a perfect fit for this business. Very professional and the kindest person you can every meet. And the other staff good people as well. Thank you! "
June 24, 2017
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- Saul from San Antonio, TX
4.8 out of 5
"I'm still with your company just changed locations."
March 23, 2017
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- Coy E from Belleville, TX
5.0 out of 5
"Loved the use of the truck. We have stored with others before, but we have never had such exceptional service. Thank you, your customer service has made us lifetime customer."
October 24, 2016
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- Jaclynn J from San Antonio, TX
5.0 out of 5
"I loved the Manager to the location off of Marbach (Close to Pue Rd.) San Antonio. She made sure I received a truck even though they were booked. She also helped me with the best priced unit for the amount of time I needed it for. Thank you. "
September 23, 2016
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- Terrie C from San Antonio, TX
5.0 out of 5
"Answered all my questions- Employee was very helpful & courteous"
May 25, 2016
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- Trena from San Antonio, TX
4.8 out of 5
"Uncle Bob's is perfect for what I needed. The property is well maintained and the employees are polite and professional. Overall great storage facility."
February 25, 2016
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- Roberto from San Antonio, TX
5.0 out of 5
"The personnel were very friendly and professional. They knew their job and were very helpful. I was very satisfied with my unit ans overall experience with Uncle Bob's [Life Storage]. I would definitely recommend and use your services again. Thank you"
January 23, 2016
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- Ktema M from San Antonio, TX
5.0 out of 5
"More helpful than I thought they would be and got a discount. "
November 24, 2015
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- Serena from San Antonio, TX
5.0 out of 5
"I would use you all again if I have storeage needs. "
November 23, 2015
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- Juliana from San Antonio, TX
5.0 out of 5
"Just simply loved it! Will consider again for a next time!"
October 23, 2015
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- Dria from San Antonio, TX
4.9 out of 5
"Everything I need was hands on hands it was an amazing experience well organized "
May 27, 2015
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- Robert from San Antonio, TX
5.0 out of 5
"The man behind the counter is truely a professional at his job and no complaints can be said"
April 27, 2015
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- Amanda from San Antonio, TX
5.0 out of 5
"At the location on Marbach, closest to 1604 is where I have my storage. The girl Claudia is always there and so nice and helpful. Even when I have not been so timely with my payments, always willing to make arrangements. She has great customer service and always very polite!"
January 27, 2015
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- Erica from San Antonio, TX
2.3 out of 5
"I was irritated with all the extra fees at the last minute, and that I was told the process would take 30 mins but was stuck there over an hour. I felt this was unnecessary. "
September 24, 2014
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- Daniel from San Antonio, TX
4.9 out of 5
"The staff is always friendly. You guys run a great business and hire great people. "
August 25, 2014
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- Amy from Huntingtn Bch, CA
5.0 out of 5
"Claudia is a jewel. Dont lose her. Her cistomer service is beyond excellent. helps even when to not help would be totally reasonable. Goes the mile and a then a half."
July 01, 2014
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- Tammy from San Antonio, TX
4.2 out of 5
"The only thing that could have been done differently was to have a second person on the property. "
May 04, 2014
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- Bradley from San Antonio, TX
5.0 out of 5
"My first storage experience is better than expected. I am pleased with all the cameras and security."
May 01, 2014
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- Holly from San Antonio, TX
5.0 out of 5
"I have had bad past experiences at other storage units and Uncle Bob's Storage definitely changed that for me. I will always go back and refer friends and family. They were courteous in some situations about my payment. If it wasn't for a friendly reminder phone call I would have been late but they went above and beyond to reach out to me to let me know my payment hasn't been made due to a new debit card. So I thank them for that. "
April 23, 2014
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- Cynthia from San Antonio, TX
4.6 out of 5
"You are a wonderful company, not only do you keep a clean and safe environment but also keep climate controlled units as well! This, is wonderful! I appreciate all. Keep up the good work!"
February 01, 2014
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- Gonzalez from San Antonio, TX
5.0 out of 5
"Everything was quick and simple, great attitude and very knowledgeable. can not get better serice."
September 17, 2013
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