Customer Reviews - Life Storage #761, Pearland
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We at Life Storage want to maintain the best storage facilities in Pearland, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Pearland (#761)
4.86 out of 5
based on 47 of our most recent Reviews
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5.0 out of 5
"Everything was great. Staff was extremely nice and very knowledgeable."
April 25, 2019
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5.0 out of 5
"My storage unit in Pearland is very well-kept. The staff there is very nice and knowledgeable. Denise is an asset to your company. I would recommend that location to anyone looking for a clean, well maintained storage facility."
March 23, 2019
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5.0 out of 5
"Denise is the best. She is so helpful and professional"
January 23, 2019
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5.0 out of 5
"Can't say enough about Denise. She was so helpful when we came in to the office. We really appreciate the time she took to help us out."
July 07, 2018
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- Barbara from Lancaster, TX
5.0 out of 5
"Knowledgeable Personnel, very interested in helping me!"
April 29, 2018
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- Celestine from Pearland, TX
4.5 out of 5
"I came by the office to ask a question and I was disappointed when I saw the sign saying they were out for lunch. The as I walked back to my car the door office opened and my issue was resolved. I appreciated how I was valued over someone else’s lunch time."
March 27, 2018
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5.0 out of 5
"To the fullest two wonderful people and always very helpful couldn't ask for better associates "
August 26, 2017
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- Veronica from Pearland, TX.
5.0 out of 5
"De Neice always maintains a professional and friendly attitude with her customers. Both over the phone and on premise she is an asset to Life Storage. It was good to call and she was still there with the same company and same location. Thank you De Neice. "
August 10, 2017
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5.0 out of 5
"The process was simple. All our questions were answered. Being able to do most of the process on line was quite helpful. We are always impressed as how clean the units are. It indicates the pride of the location. "
July 27, 2017
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- George from Friendswood, TX.
5.0 out of 5
"We wish the rental price was lower for the two units we rent. "
June 27, 2017
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- Xavier from Bayou Vista, TX.
5.0 out of 5
"Denise at the pearland location was very polite and always helped me when I needed assistance.
Thank you. "
May 24, 2017
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5.0 out of 5
"Denise, the manager at Life Storage in Pearland, Texas is extremely professional and helpful. She has always taken the time to answer my questions and help me out. It has been a pleasure using the facility there."
May 02, 2017
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5.0 out of 5
"I would like to give thanks to Denise whom treated me like a friend instead of a customer for the five plus years I was there. Her personality and friendliness was the best of the best. I feel like I made a friend that I can talk to whenever I need to through my struggles at this time. Thank you Denise!"
April 23, 2017
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5.0 out of 5
"The staff (De'neice and Barney) are super friendly. "
April 19, 2017
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4.8 out of 5
"The storage unit was the right size and the pricing was reasonable."
March 28, 2017
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5.0 out of 5
"Love Denise!!!!! She is the best at helping me with anything I need with my storage unit. Everyone is great there!!!"
March 19, 2017
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- Cindi from Friendswood, TX.
4.6 out of 5
"Nice clean facility, will def use ya'll again if I need to store"
February 24, 2017
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5.0 out of 5
"My visit was very professional, friendly, and surprising low-key. I was not pressured into renting or buying anything that I did not want. This was the main reason I decided to go with Life. Barney is the best. I have recommended this location to my family and friends. Thanks all and thanks Barney. "
February 20, 2017
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- Jerome from Friendswood, TX
5.0 out of 5
"De'Niese and Barney are very professional and provide excellent customer service."
January 18, 2017
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- Beverly from Pearland, TX
5.0 out of 5
"THE STAFF IS COMPLETELY KNOWLEDGEABLE, HELPFUL AND EXTREMELY FRIENDLY. I AM VERY IMPRESSED WITH THIS STORAGE SITE AND THE STAFF. THANK YOU!!!!"
October 19, 2016
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5.0 out of 5
"I enjoyed doing business with the manager. she is friendly and knowledgeable."
July 30, 2016
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- Lionel from Friendswood, TX
5.0 out of 5
"The service and product recommendation was excellent and unexpected!!"
July 27, 2016
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- Maryann from Pearland, TX
5.0 out of 5
"The staff at this storage facility is exceptional. Not only was I taken care of quickly but she explained everything to me in detail. She went over and beyond informing me of all the necessary information. I appreciated how I was treated and the friendliness I received. I would definitely recommend this facility to others."
June 27, 2016
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5.0 out of 5
"De'Niece was extremely nice and helpful. Too bad we are using the storage for a move, because I would definitely use it again! Highly recommended."
May 06, 2016
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- Kathleen from Friendswood, TX
5.0 out of 5
"The friendly and knowledgable service was far beyond what I would have imagined. D'nese was very helpful and courteous. "
April 25, 2016
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5.0 out of 5
"De'Niese is an wonderful person
She always is very pleasant and friendly.
She has treated me with respect and is very nice to all my family members.
I would love to have her on my team anytime."
March 31, 2016
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- Jerome from Friendswood, TX
5.0 out of 5
"De'Niese, is the most professional and knowledgable manager that I've ever had the pleasure of meeting and dealing with. She is a valuable asset to your company. The facility is always clean and well maintained. She represents your brand very well. Very kind and extra nice to everyone."
February 28, 2016
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5.0 out of 5
"I'm very impressed with the cleanliness of the storage facility as well as the 24 hour security. Denise is the associate I usually interact with and she is very professional and has a great sense of humor. I don't know the name of the other young man who works there but he is very friendly and professional as well. I already recommend your facility to any of my friends who are looking for a storage unit."
November 25, 2015
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- Diane from League City, TX.
5.0 out of 5
"Always clean and friendly service. Keep up the good work. "
November 24, 2015
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5.0 out of 5
"Paula & De'Niese were both very professional & observant...leaving nothing out & leaving nothing wrong! Excellent employees & hard workers!!!!!"
November 23, 2015
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5.0 out of 5
"The lady that rented me the unit was awesome. Your storage unit was way above what I expected. Very clean. "
August 28, 2015
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- George from Friendswood, TX.
5.0 out of 5
"Everything went better than expected with Denise helping me to make sure the unit would fit my needs for storage."
August 08, 2015
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4.1 out of 5
"You met my expectation by having the unit at the price I reserved online."
July 28, 2015
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- Timothy from Pearland, TX.
2.8 out of 5
"The young girl that worked at the store was very helpful and friendly, however the manager was not. I had been working with the associate all day in regards to ending my lease there and when I went inside to let her know I was done moving out the manager insisted on adding her comments. I used the Uncle Bobs on 518 in East Pearland close to Dixie Farm Rd and would not recommend anyone to go there. The manager there was rude and unprofessional. She was nearly trying to charge me $100 because the associate was walking out there while I was about to sweep my unit. Once I finished up with my unit and went inside to do my paperwork, the manager was complaining that a relative of mine was sitting on the moving carts inside resting after moving for 5 hours straight. I don't appreciate that kind of service and would never want another friend or relative to experience what I did at Uncle Bobs. "
July 24, 2015
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- Kenneth from Pearland, TX
4.6 out of 5
"Relief person did not have full knowledge of facility and processes when I took my daughter to sign up for another space. He was nice, but it took extra time and energy to complete registering and finding space. It was a little frustrating. Thanks"
June 27, 2015
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4.0 out of 5
"I booked a "second month free" deal on line but as we loaded up the truck realized that I would need a bigger space. I went to the location and explained this and was given a bigger unit but lost my deal. It would have been nice to have been offered the same deal on the new unit or something. I felt like I was taken advantage of because at this point I had the truck loaded and needed to unload that day."
June 26, 2015
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5.0 out of 5
"Everything was great. I even came back for another storage space."
June 13, 2015
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5.0 out of 5
"I love the payment online and the reminder email. I know it causes me to pay two weeks early, but it's worth it. "
May 27, 2015
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5.0 out of 5
"The facility is well clean and well run and has very nice amenities for renters. I have rented from other storage companies and Uncle Bob's is definitely the best."
May 01, 2015
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- Dame Angela from Pearland, TX
5.0 out of 5
"Love Daniese... She deserves a raise. Wonderful lady.. Love her and she really cares about her job and the quality of service she gives others. She is the role model employee!"
April 28, 2015
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5.0 out of 5
"The transition from our prior owners seems to have been very smooth. I have used several different storage companies, in NY, NC and Houston, and Uncle Bob's is the best I have used anywhere. Congratulations on creating such a good business."
March 17, 2015
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5.0 out of 5
"I really appreciated the friendly and helpful attitudes every time I called or visited. Thank you!"
February 23, 2015
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- Joseph from Pearland, TX.
5.0 out of 5
"I feel good know my stuff is safe and the area is always clean."
February 07, 2015
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5.0 out of 5
"Denise is awesome. She is always helpful and courteous. Great employee."
January 30, 2015
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5.0 out of 5
"The ladies made everything simple offered me products that could help. Listened to my needs and met all that applied. They were pleasant and professional. I would recommend to others in the future. The experience was so pleasant"
January 27, 2015
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4.8 out of 5
"Having been a customer of the Four Seasons Storage facility for a number of years we are hoping that as a Uncle Bob's Storage facility your group will continue to offer good service. It would be nice if occasionally long term renters would receive some discounts offered to your new customers."
December 02, 2014
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- Ken Dooley from Houston, TX
4.0 out of 5
"Would always welcome a reduced rate down the road........"
November 26, 2014
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