Customer Reviews - Life Storage #268, Tomball
-
We at Life Storage want to maintain the best storage facilities in Tomball, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
-
- Overall Rating for Life Storage in Tomball (#268)
4.92 out of 5
based on 49 of our most recent Reviews
-
- Marguerite Cole from Houston, TX
5.0 out of 5
"Your grounds are beautiful and your staff is outstanding. It has been a pleasure working with them from the time I came in to see the storage area we are currently renting to every time I have any interaction with the staff"
April 26, 2019
-
5.0 out of 5
"Erica went above and beyond to assist my family in our time of crisis. Highly recommend this staff and facility."
May 26, 2018
-
5.0 out of 5
"Erica helped me find the right storage space to fit my furniture and belongings and did so in a timely and professional manner that made a stressful situation easy"
April 28, 2018
-
5.0 out of 5
"Everything fantastic.. moving out of town.. Erica made my experience quick and easy!!"
March 31, 2018
-
5.0 out of 5
"All of my expectations were mt Erica was fantastic. "
February 14, 2018
-
5.0 out of 5
"Looking for unit in Colorado when I relocate from Houston.... that is how much I believe in your company"
January 26, 2018
-
5.0 out of 5
"Grateful you did not flood during Hurricane Harvey!"
October 28, 2017
-
- Mikeal from Pinehurst, TX
5.0 out of 5
"Erica was amazing, I am very happy I stopped there and found my space. "
October 26, 2017
-
4.9 out of 5
"The manager of my facility, Lynn, was a joy to deal with. Awesome lady."
July 23, 2017
-
5.0 out of 5
"My expectations were met. Very easy and smooth rental."
May 25, 2017
-
5.0 out of 5
"The two ladies that run the place are always friendly and have a smile and hello for me when I see them out and about on the property."
April 26, 2017
-
- Geraldine from Houston, TX
5.0 out of 5
"The management is absolutely professional very curtious ! Excellence"
March 27, 2017
-
5.0 out of 5
"This has been a smooth process for me throughout. The staff is friendly and professional. I cannot imagine renting space at any other location."
February 18, 2017
-
5.0 out of 5
"Very clean facility. Ladies are very sweet and caring. Best storage facility we have ever used!"
January 24, 2017
-
5.0 out of 5
"Lynn D. was professional, friendly, and knowledgeable."
January 20, 2017
-
- Sueann from HUNTSVILLE, TX
5.0 out of 5
"Our furniture was stored for a year. We always felt it was safe and secure. Your manager was always friendly and helpful. Very clean and well maintained. Would highly recommend. "
October 23, 2016
-
5.0 out of 5
"The staff was very competent and the property is the cleanest I have seen. I am very pleased.
Exceeded Expectations in all areas."
October 20, 2016
-
5.0 out of 5
"This facility goes beyond clean to the point of spotless. Inside and outside. The manager and staff should be congratulated."
September 27, 2016
-
- Debbie from College Station, TX
5.0 out of 5
"I was living abroad and Lynn at the Tomball Uncle Bob's really watched out for us while we were away. I can't thank her enough for her vigilance and kindness to us for the four years we were away."
September 23, 2016
-
5.0 out of 5
"Manager sent me a personalized handwritten note and remembered details of my situation which I thought was exceptional in the fast pace world we live in now. I'm in sales and I'm trained for customer satisfaction...both ladies in The office were exceptional. I believe the note they mailed me was from both. "
July 27, 2016
-
5.0 out of 5
"
From looking at the place I expected it to be it as nice and clean as it looked when I passed by many times and it was better than it looked !!!!!!"
May 27, 2016
-
5.0 out of 5
"Lynn was FANTASTIC at our Uncle Bob's [Life Storage]."
April 07, 2016
-
5.0 out of 5
"The grounds and lot were very clean. The staff were professional and courteous. They explained the contract and insurance, made sure my items would fit, and my code worked, before I left. I really felt like a VIP. I would highly recommend this store to anyone."
April 04, 2016
-
5.0 out of 5
"This is my second Time I've Rented from This location and it will not be my last, Great! Place, Great! Service."
January 25, 2016
-
5.0 out of 5
"We have used that storage facility several times over the past few years and have always been pleased with the service as well as the facility."
January 25, 2016
-
5.0 out of 5
"Just "Thank you very, very, much!! Your services were outstanding!"
November 24, 2015
-
5.0 out of 5
"Associate knew here products and made me feel at home working with her. Unit was exactly what I expected and I could not be happier. Thanks so much."
October 26, 2015
-
4.7 out of 5
"Rented from you all for almost 3 year's and can't think of anything bad to say. Thank you for your service !!!"
September 23, 2015
-
5.0 out of 5
"great service and very clean. I will be back when I need your services again and I would highly recommend your place."
August 28, 2015
-
5.0 out of 5
"Very impressed with the fact that you are painting even though everything looks nice. Keep it up!"
August 27, 2015
-
5.0 out of 5
"Your property manager Lynn is an incredible asset to Uncle Bobs [Life Storage]. She not only took the time to get to know me, my family, and what we were storing with you, but I got to see the building being painted, pest control, and landscapers working as she said I needed corrected paperwork to ensure I owned what I stored with you. Truly nice to see such an investment in the property I am entrusting my stuff with. Looking forward to being a long time customer with Uncle Bob's [Life Storage]."
August 27, 2015
-
5.0 out of 5
"Lynn was the greatest she explained everything and is a real professional. Uncle Bobs is Lucky to have Lynn working there.
"
July 29, 2015
-
5.0 out of 5
"I have used several storage facilities in the past and this has been the best by far. The facility and the set up is great at this location however, Lynn, the Manager, is what really makes it great - she is AMAZING. She is so sweet and kind and knowledgeable. She stayed late because I was coming in from out of town and running behind, then got everything done quickly and efficiently and gave me great tips and advice. Truly an asset to your business."
July 29, 2015
-
5.0 out of 5
"Very kind and went out of way to make sure we were taken care of. Extremely happy with the service we continue to receive."
July 28, 2015
-
- Kathrin from Montgomery, TX
4.9 out of 5
"Very friendly, warm but still professional service that also made me feel welcome."
July 23, 2015
-
4.6 out of 5
"Friendly and courteous service. Unit was clean and tidy when we received it. I would have no hesitation using this Uncle Bob's location again if required."
June 16, 2015
-
5.0 out of 5
"The service, the processing and the space are great! "
December 31, 2014
-
4.2 out of 5
"Making the truck available for people moving to the facility is a nice touch."
December 30, 2014
-
- Matthew from Pinehurst, TX
5.0 out of 5
"I brought my dad to help out with some moving and he was impressed by the climate/humidity controlled unit we had. :)"
August 29, 2014
-
4.2 out of 5
"I think the prices are a little excessive but other than that I am pleased with Uncle Bob's [Life Storage]
I wanted to rent an additional space (larger than I have now) but couldn't get some sort of discount for a additional unit so I did go to another storage complex which gave me the bigger unit for a lesser fee."
August 27, 2014
-
5.0 out of 5
"Staff is always friendly and helpful. I have used Uncle Bob's for years and will continue as long as there is a need."
August 27, 2014
-
5.0 out of 5
"The woman who works at my location in Tomball is an absolute delight. "
August 26, 2014
-
5.0 out of 5
"Lynn was so sweet, helpful & knowledgeable. I loved the whole experience. I would recommend Uncle Bobs to a friend. Lynn is a GEM & a wonderful asset to your company. Lynn rocks! "
August 06, 2014
-
5.0 out of 5
"Storing your household goods is never a pleasant idea, however your staff and the appearance and security at this storage facility helped me to rest easier. Thank you."
May 29, 2014
-
5.0 out of 5
"The facilities are kept neat and clean. Staff is friendly and helpful."
April 24, 2014
-
4.5 out of 5
"I have no complaints,I like the location cause it's near my house."
March 18, 2014
-
5.0 out of 5
"I just really enjoyed renting from Uncle Bob's [Life Storage] because i felt very secure in knowing that my property was well secured and that was a great stress off of me knowing i had no worries.thank you so much."
February 26, 2014
-
4.0 out of 5
"It's convenient. I anticipated renting this unit for 3 or 4 months, maybe 6, but it's turned into a year. I simply have accumulated more "stuff" than I have room for. I absolutely must go through everything box by box and get organized.
I would suggest that anyone moving, even from apartment, consider renting a storage unit, for a short time, so you don't get overrun by boxes.
I like the security features, they are a must."
December 21, 2013
-
5.0 out of 5
"we love ms lynn at our location she is very conscientious & I feel she watches everything going on over there. because there are storage places that have been robbed. she treats you like family."
September 05, 2013
Rent Now! 
Free Truck Rental 
Save Up to $25