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Life Storage in Kingwood, Texas is a convenient and secure storage facility located just outside of Houston. With a variety of unit sizes, climate-controlled units, and 24-hour access, Life Storage in Kingwood is the perfect place to store your belongings.
At Life Storage in Kingwood, we understand the importance of keeping your items safe and secure. That’s why we offer 24-hour video surveillance, individually alarmed units, and on-site management. We also have a variety of unit sizes, from 5x5 up to 10x30, so you can find the perfect size for your needs.
If you’re looking for a climate-controlled unit, Life Storage in Kingwood has you covered. Our climate-controlled units are perfect for storing temperature-sensitive items such as electronics, artwork, and antiques. We also offer drive-up units, perfect for storing larger items like furniture, appliances, and vehicles.
We at Life Storage want to maintain the best storage facilities in Kingwood, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Excellent service. Manager on-site (Venessa) noticed that the cart I was using was not working well. She quickly found a larger more steerable cart snd brought it out to me. After I had emptied the truck I left and picked up another load of furniture to take to my locker. Before I even started to unload the truck Venessa brought the cart out to where I was parked. Very helpful and friendly service. Definitely 5 stars!"
"Vanessa Cortez the associate store manager was / is an absolute jewel to work with! Every moment was professional care and customer satisfaction to the top. Exceptional professionalism and should be training others about customer satisfaction. 5-star for certain!"
"Vanessa was so helpful and amazing. She is very knowledgeable and so kind. I am very happy she was there to help me find the right size storage for my needs. Among that, the business is very clean so I feel confident storing my items here. I definitely recommend this storage facility and I thank Vanessa for her outstanding customer service."
"Units are too pricey. My family member has leased two units for a very long time and rather than giving her credit for being a loyal customer, you just raised her rent. She refers customers to your stores, but with the warning that they are pricey. The store is always well-maintained and clean. There could be more dolleys available for moving storage items."
"I’m really going to miss this place next month when I move to Raleigh 💚 Life Storage has been my home for nearly 7 years, and Vanessa is my best friend 🌟 The place is very peaceful and quiet with a rural setting from all the trees. The place never flooded in Harvey and other storms, and I love the property is smaller in the back of Kingwood 🧡 May the Force be with you always ✨"
"Card got frauded, they called 10 days after the payment didnt go through. We tried to explain to them why our auto payment didnt go through and paid our bill immediately, just to find out they charged a $36 dollar UNWAIVABLE late fee. They didnt bother to call the day after it didnt go through or 5 days, they waited until the fees were no longer waiveable. Shady business. Non sympathetic."
"Vanessa assisted me to a great rate on new unit and was so cheerful and expedient in helping me close out my old unit. I have been at this storage building for years and I know if Vanessa is on the desk things will be done right. She is always pleasant and makes me feel comfortable. She does make me feel an individual and an important person here."
"I was looking around at storage places around me and this is the one I had the best experience with! I came in and talked to Miss Vanessa and she was extremely friendly! She helped me with everything I had questions with and looked around to give me the best deal on a storage unit that could fit my things. I really appreciate the customer hospitality and the cleanliness of this location. Thanks for everything!"
"Top notch customer service. Vanessa Cortez went above and beyond to help me with all of my storage needs. She was super kind, patient, and friendly. I highly recommend this facility. Ms. Cortez made it a smooth and quick transition overall."
"Well it would be great if they were open past 5 on Saturday and open on Sunday. So it puts a bind on your if you only have those 2 days available. If you need the weekend to go up there l, it better be before 5 pm."
"I visited this store recently to purchase some moving supplies. Miss Vanessa helped me out with the process and I was very happy with the customer service she provided. For any moving supplies I definitely recommend this storage location. Very friendly and helpful staff."
"I’ve had nothing but amazing service from this Storage location. Miss Vanessa the manager helped me purchase moving supplies and gave me a great deal! Super Polite and resourceful, not to mention friendly! I will definitely come back!"
"The area is really quiet & peaceful and hasn’t flooded over the years 💚 I often love the music playing & think the name Life Storage is cute and doesn’t mean it’s haunted 👻 The staff is amazing and Vanessa is my best friend ✨ May the Force be with us all 💛"
"Here's the deal. Everything was fine with this place until recently. Here's the sequence of events that happened.
My Credit Card numbers were stolen, fraudulent charges were made, so the card used for auto-payment was canceled.
$30 late fee was added.
Got new card in mail and called to update card info. Was told cannot do it on the phone.
Stopped by storage location around 1:30 p.m., but doors were locked and sign was up saying "will be back at 2:30". I left and wasn't able to come back.
Made another phone call and left a voice message. - NO RESPONSE/CALLBACK
Went on Holiday out of state.
Made ANOTHER phone call and left a SECOND voice message. - NO RESPONSE/CALLBACK
Sent an email stating that I got a new card and would like the late fee to be waived because of fraudulent charges on my old card and I've been trying to get in contact. - NO RESPONSE/REPLY/CALL BACK
My boyfriend is local, I asked him to go in the office and try to straighten things out for me since I'm not even in the state. They told him that they can't do anything and that they allegedly tried calling me back.
Made a FOURTH phone call and left a THIRD VOICE MESSAGE - NO RESPONSE/CALL BACK
Made a FIFTH phone call and actually got a person. She told me that she's just filling in, she can't do anything, and that I have to talk to Vanessa, the manager.
Made a SIXTH phone call, no answer - did NOT leave another VM.
Received an email stating that my payment is very overdue and my stuff is on the verge of being put up for auction. FYI, the payment was less than 01-month late; 19 days I believe.
Flew home today - same day as the email that threatened to auction off my stuff and I have had enough stress, so I paid online including the $30 late fee, and that's why I'm writing this review. I could not wait until morning to get into the office. I'm so stressed out over this.
Several weeks of attempting to contact the staff, and zero customer service for an actual issue. I can get over the $30 late fee, but I'm extremely angry because I put effort to fix this issue and they could not even give me a courtesy phone call or e-mail. This is infuriating."
"Sydney was so helpful today. Walked right in and told her my needs; she showed me a few options and helped me decide realistically on what I needed. After being overwhelmed with my home flooding, she was very realistic about everything and explained everything very clear and upfront. Would def recommend her and Life Storage to anyone needing storage options!"
"Pros: Nice facility and friendly people. They supply carts for you to use to get your things to your locker. Cons: The carts could use some maintenance and getting things from your car, upstairs, and into a locker is a pain."
"I have had a storage since our home flooded May 7th. I have spoken to Sydney several times and she has shown me different rooms. She has wonderful customer service skills and has been so helpful and compassionate regarding my situation. Thank you for employing her. A definite asset to your company"
"Sydney was extremely helpful with all my storage rental needs. She was professional, clear with her answers, helpful with her advice, and above all, she was very warm and caring in her demeanor. Great job Sydney - thank you! On the flip side, I am very disappointed with Life Storage's poor choices with their business practices, especially not being able to pay for all my units in a single combined transaction, and not being able to pay over the phone while speaking with a Human being - your automated service is a joke and makes our life unnecessarily complicated. In addition, why are you charging me $5 extra to use your terrible automated payment system? Not impressed at all."
"I came to look at storage spaces for my things when I move in a few months, Sydney was very informative and she showed me a few spaces that she thinks would work for my stuff. I will definitely be storing here when I move!"
"I've used this facility to store my belongings since February 2019. As of this review, it is July 2019. I've been very pleased with my experience thus far. The initial move in was very pleasant. I will say that the staff in the front office are very friendly and helpful. I appreciated the second month being rent free as a promotion. I also enjoyed the ability to utilize a moving truck free of charge as a promotion at move in as it came in very handy indeed. I find that the hours at which I am able to have access to my belongings are convenient. I feel that my belongings are safe and secure. The facilities are clean and well lit. I will remain a customer for the foreseeable future."
"I just stopped in to get rates and check out the facility because it's right by my house. We are thinking of doing a little remodeling. The store manager, Dottie, had top notch customer service and I was really blow away at how she made me feel like I was the most important person she had all day. I absolutely reccomend Life Storage."
"My husband and I have had a space here since 2016 and have been very pleased with the service. The facility is always clean and we always have a cart available. Very internet friendly as well. Highly recommend."
"The manager there is very friendly and helpful. She knows just about everything you can think of about storage (which i didnt realize was more than just throwing my stuff somewhere) thanks again Dottie for all the help!"
"I called for information on units and pricing etc and spoke with Ella. She was very knowledgeable and professional and was able to answer all of my questions. By far the best costumer service from any other storage companies in the area. Would definitely recommend."
"Ella, the young woman at the front desk was very cordial and friendly. This is the third time I have been in there and each time she provided excellent service. Today she helped me downsize taking me to see my various options. She is the first face of your company one sees. Ella represents you well."
"Ella quickly transferred my account from one unit to another and explained that if I gave them a copy of my home owners declaration page I could cancel the insurance. Very friendly service and clean location. Manager Dottie was also helpful as we discussed moving from larger unit to a smaller unit as we did not need the space. Highly recommend this location for your storage needs."
"Your online account system has been in questionable states for sometime, now.
I have a small storage @ #765 since July. Its computer seems to be more challenged than usual business. I cannot access my account online nor reset password. Store manager sees my account but your online system does not recognize it. I called and submitted "Contact Us"
I just reserved 10x20 at #762 in hope, but may be I should try your competitors ."
"Uncle Bob's [Life Storage] might consider discounting to coustomers that have multiple units. Interesting in that I have three units (two inside and one outdise), anyway the two inside units are priced completely different and I was told there does not exist a multiple price unit discount. (I'm paying close to $600/month for all.) In addition, it appaears that you are still having issues with your computer system and can not link all my units to one draft. Am I totally satified, you can make that determination!"
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #765, we offer great property security systems and clean, affordable storage units to rent for the residents of Atascocita, Huffman, River Terrace, and other neighborhoods in Kingwood, TX. Call us with questions, reserve online, or click here to compare other storage units in Houston.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental