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Self Storage Units near Houston in Kingwood, TX, 77345

2900 Mills Branch Dr Kingwood, TX 77345

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Customer Reviews - Life Storage #765, Kingwood

We at Life Storage want to maintain the best storage facilities in Kingwood, and in every city where we do business. Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.

Rated 5.0 out of 5 stars Erica M (on Google) at Life Storage, Kingwood, TX (#765)

"Vanessa was great to work with and I'm really glad I chose Life Storage."

July 12, 2021
Rated 5.0 out of 5 stars Lacee Barnes (on Google) at Life Storage, Kingwood, TX (#765)

"If I’m being completely honest, I am not the most pleasant of customers to deal with. Not only did Dottie deescalate my attitude but was extremely efficient and effective as well knowledgeable."

June 15, 2021
Rated 5.0 out of 5 stars Zac Welu (on Google) at Life Storage, Kingwood, TX (#765)

"I’m really going to miss this place next month when I move to Raleigh 💚 Life Storage has been my home for nearly 7 years, and Vanessa is my best friend 🌟 The place is very peaceful and quiet with a rural setting from all the trees. The place never flooded in Harvey and other storms, and I love the property is smaller in the back of Kingwood 🧡 May the Force be with you always ✨"

March 16, 2021
Rated 1.0 out of 5 stars Patrick Murphy (on Google) at Life Storage, Kingwood, TX (#765)

"Card got frauded, they called 10 days after the payment didnt go through. We tried to explain to them why our auto payment didnt go through and paid our bill immediately, just to find out they charged a $36 dollar UNWAIVABLE late fee. They didnt bother to call the day after it didnt go through or 5 days, they waited until the fees were no longer waiveable. Shady business. Non sympathetic."

March 09, 2021
Rated 5.0 out of 5 stars Marianne Creveling (on Google) at Life Storage, Kingwood, TX (#765)

"Vanessa assisted me to a great rate on new unit and was so cheerful and expedient in helping me close out my old unit. I have been at this storage building for years and I know if Vanessa is on the desk things will be done right. She is always pleasant and makes me feel comfortable. She does make me feel an individual and an important person here."

March 08, 2021
Rated 5.0 out of 5 stars Becca Masterson (on Google) at Life Storage, Kingwood, TX (#765)

"Right in our neighborhood and super safe"

February 20, 2021
Rated 5.0 out of 5 stars Missie Valle (on Google) at Life Storage, Kingwood, TX (#765)

"Vanessa was very friendly and helpful."

February 19, 2021
Rated 5.0 out of 5 stars Pete Palomino (on Google) at Life Storage, Kingwood, TX (#765)

"Came here and Vanessa helped me out. Very friendly thanks a lot"

February 19, 2021
Rated 5.0 out of 5 stars James Williamson (on Google) at Life Storage, Kingwood, TX (#765)

"Thanks Dottie for walking me through my rental online."

January 30, 2021
Rated 5.0 out of 5 stars Jamie Franklin (on Google) at Life Storage, Kingwood, TX (#765)

"Dottie sent us a link and we moved right in. Super fast and easy."

January 21, 2021
Rated 5.0 out of 5 stars Jessica Barton (on Google) at Life Storage, Kingwood, TX (#765)

"Love life storage! Wouldn't pick anywhere else!"

January 13, 2021
Rated 5.0 out of 5 stars Jayme Reynolds (on Google) at Life Storage, Kingwood, TX (#765)

"Easy and convenient will use again"

December 30, 2020
Rated 5.0 out of 5 stars Greg Shidner (on Google) at Life Storage, Kingwood, TX (#765)

"We went in for pricing and the staff was very friendly, helpful and answered all of our questions. The facility is clean and safe."

December 29, 2020
Rated 5.0 out of 5 stars Benita Cortez (on Google) at Life Storage, Kingwood, TX (#765)

"Clean, safe, helpful staff!"

December 28, 2020
Rated 5.0 out of 5 stars makayla burkett (on Google) at Life Storage, Kingwood, TX (#765)

"I was looking around at storage places around me and this is the one I had the best experience with! I came in and talked to Miss Vanessa and she was extremely friendly! She helped me with everything I had questions with and looked around to give me the best deal on a storage unit that could fit my things. I really appreciate the customer hospitality and the cleanliness of this location. Thanks for everything!"

December 28, 2020
Rated 5.0 out of 5 stars Melissa Rickli (on Google) at Life Storage, Kingwood, TX (#765)

"Top notch customer service. Vanessa Cortez went above and beyond to help me with all of my storage needs. She was super kind, patient, and friendly. I highly recommend this facility. Ms. Cortez made it a smooth and quick transition overall."

November 19, 2020
Rated 5.0 out of 5 stars Edwin Coligado (on Google) at Life Storage, Kingwood, TX (#765)

"Thanks Vanessa. Got me a great deal and was able to get a storage unit that day!"

September 03, 2020
Rated 2.0 out of 5 stars Shay Farr (on Google) at Life Storage, Kingwood, TX (#765)

"Well it would be great if they were open past 5 on Saturday and open on Sunday. So it puts a bind on your if you only have those 2 days available. If you need the weekend to go up there l, it better be before 5 pm."

August 29, 2020
Rated 5.0 out of 5 stars Anthony Aguilera (on Google) at Life Storage, Kingwood, TX (#765)

"I visited this store recently to purchase some moving supplies. Miss Vanessa helped me out with the process and I was very happy with the customer service she provided. For any moving supplies I definitely recommend this storage location. Very friendly and helpful staff."

August 27, 2020
Rated 5.0 out of 5 stars Jaime Espino (on Google) at Life Storage, Kingwood, TX (#765)

"Y'all got an amazing personnel her name is Vanessa Cortez. She was so knowledgeable of y'alls products and services. I will continue to do business with y'all. Thank you Vanessa."

August 27, 2020
Rated 5.0 out of 5 stars Daisy Cortez (on Google) at Life Storage, Kingwood, TX (#765)

"I’ve had nothing but amazing service from this Storage location. Miss Vanessa the manager helped me purchase moving supplies and gave me a great deal! Super Polite and resourceful, not to mention friendly! I will definitely come back!"

August 18, 2020
Rated 5.0 out of 5 stars Zac Welu (on Google) at Life Storage, Kingwood, TX (#765)

"The area is really quiet & peaceful and hasn’t flooded over the years 💚 I often love the music playing & think the name Life Storage is cute and doesn’t mean it’s haunted 👻 The staff is amazing and Vanessa is my best friend ✨ May the Force be with us all 💛"

August 14, 2020
Rated 5.0 out of 5 stars Karri Reeves (on Google) at Life Storage, Kingwood, TX (#765)

"My parents store here and every time we go they are working so hard to keep the place clean and always come make conversation with us. I've reccomended to my friends on several occasions."

January 31, 2020
Rated 5.0 out of 5 stars Leandra Walker (on Google) at Life Storage, Kingwood, TX (#765)

"Convenient, clean, secure, staff has great customer service, and onsite manager. Highly recommend."

January 31, 2020
Rated 5.0 out of 5 stars Patrick Hunter (on Google) at Life Storage, Kingwood, TX (#765)

"Thanks for your help today Dottie it is appreciated!"

January 31, 2020
Rated 5.0 out of 5 stars Tristan Sims (on Google) at Life Storage, Kingwood, TX (#765)

"Love that everything is so easy to do online!! Shout out to Dottie for walking me through everything step by step!"

January 31, 2020
Rated 1.0 out of 5 stars N O (on Google) at Life Storage, Kingwood, TX (#765)

"Here's the deal. Everything was fine with this place until recently. Here's the sequence of events that happened. My Credit Card numbers were stolen, fraudulent charges were made, so the card used for auto-payment was canceled. $30 late fee was added. Got new card in mail and called to update card info. Was told cannot do it on the phone. Stopped by storage location around 1:30 p.m., but doors were locked and sign was up saying "will be back at 2:30". I left and wasn't able to come back. Made another phone call and left a voice message. - NO RESPONSE/CALLBACK Went on Holiday out of state. Made ANOTHER phone call and left a SECOND voice message. - NO RESPONSE/CALLBACK Sent an email stating that I got a new card and would like the late fee to be waived because of fraudulent charges on my old card and I've been trying to get in contact. - NO RESPONSE/REPLY/CALL BACK My boyfriend is local, I asked him to go in the office and try to straighten things out for me since I'm not even in the state. They told him that they can't do anything and that they allegedly tried calling me back. Made a FOURTH phone call and left a THIRD VOICE MESSAGE - NO RESPONSE/CALL BACK Made a FIFTH phone call and actually got a person. She told me that she's just filling in, she can't do anything, and that I have to talk to Vanessa, the manager. Made a SIXTH phone call, no answer - did NOT leave another VM. Received an email stating that my payment is very overdue and my stuff is on the verge of being put up for auction. FYI, the payment was less than 01-month late; 19 days I believe. Flew home today - same day as the email that threatened to auction off my stuff and I have had enough stress, so I paid online including the $30 late fee, and that's why I'm writing this review. I could not wait until morning to get into the office. I'm so stressed out over this. Several weeks of attempting to contact the staff, and zero customer service for an actual issue. I can get over the $30 late fee, but I'm extremely angry because I put effort to fix this issue and they could not even give me a courtesy phone call or e-mail. This is infuriating."

December 28, 2019
Rated 5.0 out of 5 stars Becca Smith (on Google) at Life Storage, Kingwood, TX (#765)

"Very clean, internet friendly, and manager lives there. Wouldn't put my valuables anywhere else."

December 20, 2019
Rated 5.0 out of 5 stars Michael Copeland (on Google) at Life Storage, Kingwood, TX (#765)

"Right by the house and very secure. Manager onsite."

December 06, 2019
Rated 5.0 out of 5 stars Gretchen Stanley (on Google) at Life Storage, Kingwood, TX (#765)

"Clean and secure. In my neighborhood and not a huge place."

October 26, 2019
Rated 5.0 out of 5 stars Jason Statum (on Google) at Life Storage, Kingwood, TX (#765)

"No other storage place can offer the same level of customer service as Life Storage. Their employees are knowledgeable, helpful, and very well trained."

October 26, 2019
Rated 5.0 out of 5 stars Mel Wright (on Google) at Life Storage, Kingwood, TX (#765)

"Ask for Dottie she made everything so easy for us it was great"

October 26, 2019
Rated 5.0 out of 5 stars Whitney Anders (on Google) at Life Storage, Kingwood, TX (#765)

"So so clean and accessible. Wonderful service. Loved working with Sydney!"

September 25, 2019
Rated 5.0 out of 5 stars Janet Moore (on Google) at Life Storage, Kingwood, TX (#765)

"Came in to buy boxes after my house got a foot of water in it. Sydney was incredibly helpful and informative with my purchase!"

September 21, 2019
Rated 5.0 out of 5 stars Sarah Holladay (on Google) at Life Storage, Kingwood, TX (#765)

"Sydney was so helpful today. Walked right in and told her my needs; she showed me a few options and helped me decide realistically on what I needed. After being overwhelmed with my home flooding, she was very realistic about everything and explained everything very clear and upfront. Would def recommend her and Life Storage to anyone needing storage options!"

September 21, 2019
Rated 5.0 out of 5 stars Jordan Fuller (on Google) at Life Storage, Kingwood, TX (#765)

"Facility is always very clean and well kept."

September 14, 2019
Rated 4.0 out of 5 stars Nick Bray (on Google) at Life Storage, Kingwood, TX (#765)

"Pros: Nice facility and friendly people. They supply carts for you to use to get your things to your locker. Cons: The carts could use some maintenance and getting things from your car, upstairs, and into a locker is a pain."

September 01, 2019
Rated 5.0 out of 5 stars Katie Smalley (on Google) at Life Storage, Kingwood, TX (#765)

"Very friendly staff and wonderful place to use for all your storage needs! I highly recommend this location!!!"

August 31, 2019
Rated 5.0 out of 5 stars George Ruby (on Google) at Life Storage, Kingwood, TX (#765)

"Professional staff clean and secure!"

August 30, 2019
Rated 5.0 out of 5 stars Carolyn Howard (on Google) at Life Storage, Kingwood, TX (#765)

"I have had a storage since our home flooded May 7th. I have spoken to Sydney several times and she has shown me different rooms. She has wonderful customer service skills and has been so helpful and compassionate regarding my situation. Thank you for employing her. A definite asset to your company"

August 24, 2019
Rated 5.0 out of 5 stars Jose Anaya (on Google) at Life Storage, Kingwood, TX (#765)

"Sydney was extremely helpful with all my storage rental needs. She was professional, clear with her answers, helpful with her advice, and above all, she was very warm and caring in her demeanor. Great job Sydney - thank you! On the flip side, I am very disappointed with Life Storage's poor choices with their business practices, especially not being able to pay for all my units in a single combined transaction, and not being able to pay over the phone while speaking with a Human being - your automated service is a joke and makes our life unnecessarily complicated. In addition, why are you charging me $5 extra to use your terrible automated payment system? Not impressed at all."

August 24, 2019
Rated 5.0 out of 5 stars Vanessa Valadez (on Google) at Life Storage, Kingwood, TX (#765)

"I came to look at storage spaces for my things when I move in a few months, Sydney was very informative and she showed me a few spaces that she thinks would work for my stuff. I will definitely be storing here when I move!"

August 24, 2019
Rated 5.0 out of 5 stars Paul Samson (on Google) at Life Storage, Kingwood, TX (#765)

"Great help and support from Sydney Hallmark in reserving my new space. Thanks!!"

August 14, 2019
Rated 5.0 out of 5 stars Kaylee McMahan (on Google) at Life Storage, Kingwood, TX (#765)

"I called to get pricing and ask a few questions, and Sydney was very helpful and informative! Awesome customer service!"

August 06, 2019
Rated 5.0 out of 5 stars Diana Pollard (on Google) at Life Storage, Kingwood, TX (#765)

"Very clean place. Wonderful customer service been a customer for years. Highly recommend!"

July 31, 2019
Rated 5.0 out of 5 stars Draymond Salinas (on Google) at Life Storage, Kingwood, TX (#765)

"Awesome customer service!"

July 31, 2019
Rated 5.0 out of 5 stars Karen Bunner (on Google) at Life Storage, Kingwood, TX (#765)

"Dottie is a sweetheart and their boxes are the best! Worth every penny!"

July 30, 2019

Features & Info

Contact-free rental with "Rent Now"

You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.

Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.

Serving Houston, Kingwood and Atascocita

Our self storage facility on Mills Branch Dr is located east of the Eastex Fwy, between Pin Oak Creek Ln and Woodstream Village Dr, near Mill's Branch Park. Click here for directions to this Life Storage.

At Life Storage Facility #765, we offer great property security systems and clean, affordable storage units to rent for the residents of Atascocita, Huffman, River Terrace, and other neighborhoods in Kingwood, TX. Call us with questions, reserve online, or click here to compare other storage units in Houston.

Rental Requirements:

  • Insurance required
  • Storage insurance available (third party)
  • $29 admin fee
  • Payments due monthly, with a minimum of one month rental

Payment Options:

  • Cash
  • Check
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Auto-payment