Customer Reviews - Life Storage #259, Houston
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We at Life Storage want to maintain the best storage facilities in Houston, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Houston (#259)
4.76 out of 5
based on 31 of our most recent Reviews
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- Beverly from Missouri City, TX
5.0 out of 5
"Very happy with my experience. I have friends that have used storage units and they would complain about rental prices going up every six months. I had my storage unit for two years and only had one $11 month price increase. Thanks!"
September 10, 2018
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5.0 out of 5
"I loved this location. They are great. I would recommend anyone I know there. Thank you for being so helpful to us."
May 23, 2018
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- Lakeisha from Alexandria, LA
5.0 out of 5
"I appreciate the courtesy emails, and the help, even when I was late. I really miss you guess. If I ever move back to Houston, and need storage, I will be sure to use this facility."
May 23, 2018
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5.0 out of 5
"We are impressed with your management team. Thanks for your quick help when we have needed it. We appreciate your attentiveness to us."
October 17, 2017
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3.8 out of 5
"I think the price for the units are extremely expensive. "
September 04, 2017
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- Robert B. from Houston, TX
5.0 out of 5
"Problems with the gate was promptly fixed.
Attendant is very professional."
May 18, 2017
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5.0 out of 5
"I really like your prices compared to other companies. Thanks so much for the great service I receive while there. "
April 26, 2017
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- Silvestre from Houston, TX
5.0 out of 5
"Everything was offered at the beginning was complied...
"
July 26, 2016
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5.0 out of 5
"The process was very smooth. The associate was very professional and courteous."
July 26, 2016
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5.0 out of 5
"Customer service is excellent, my belongings stayed in perfect condition, and if I ever need a storage unit again I'll be back!!!! Satisfied customer..."
July 25, 2016
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4.9 out of 5
"The staff at this location are very courteous, professional and responsive. Thank you ! "
July 05, 2016
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5.0 out of 5
"They answered all my questions, wait time
was not to long and price was ok. Expectations exceeded!!!"
June 28, 2016
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5.0 out of 5
"Service was excellent, for myself being a first time storage renter, the gentlemen did an excellent job. He is really trustworthy."
June 20, 2016
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4.0 out of 5
"Relax on such a high late fee only a couple of days after due.
"
June 03, 2016
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- Lawanika from Houston, TX
5.0 out of 5
"Everyone was always so kind there. I loved every visit because your staff is so amazing. I've already recommended Uncle Bob's Storage to my family and friends."
September 23, 2015
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5.0 out of 5
"Ms. Sylvia was very helpful, and friendly.She was very busy that day, and she still had a positive attitude.??????????"
August 27, 2015
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5.0 out of 5
"Splendid service with a caring professional attitude."
July 29, 2015
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2.7 out of 5
"I miss your free month by paying one year in advance "
July 29, 2015
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5.0 out of 5
"The personnel at the storage was very kind and helpful. I would hire her if I need an employee.
I was very satisfied with her services.
"
June 26, 2015
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5.0 out of 5
"thank you for providing me a great climate control storage unit at a good price ! and the availability of boxes, tape and other supplies really helped me out ! its comforting to know my things are safe ! the hwy 6 location in Houston,tx. is perfect !"
June 26, 2015
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4.2 out of 5
"Linda is very helpful and provides complete information that I understand. Thank you Linda!"
June 03, 2015
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5.0 out of 5
"Linda was extremely pleasant and calming, because moving can be burdensome."
June 02, 2015
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5.0 out of 5
"My only observation has to do with the insurance cover I was made to pay for."
November 24, 2014
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5.0 out of 5
"Yes they required the right expectations by showing all the positive effects and giving everything I need for my uncle bobs storage "
November 19, 2014
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5.0 out of 5
"The Manager is neat in appearance, knowledgable and nice."
August 29, 2014
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5.0 out of 5
"Very professional and knowledgeable associate. She covered all areas of concern and was happy to help.
Great job, Linda!!!"
July 26, 2014
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5.0 out of 5
"The speed bumps are too high! The streets here are bad enough... I don't need such an aggressive rock to drive over every time I want to look through my things."
June 24, 2014
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4.0 out of 5
"I like the site it is clean and nice, I really want someone to know that I am very unhappy in the fact that you do not prorate when I leave in the begining of the month. I am vacating on the 7th and had to pay a full month. and whats even worse is that you will rent it out the next day ...."
December 03, 2013
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4.2 out of 5
"Sometimes at the gate you have to put in the code twice for it to open."
November 01, 2013
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5.0 out of 5
"Linda - Manager of the Hwy 6 South / West Park toll location is WONDERFUL. Remembers names of her customers - not just mine! Always friendly & knows her store & products. Linda deserves recognition for outstanding service. She treats your location as if it were her own - hope she can have her own location one day - that would be a success! Thank you Linda."
September 24, 2013
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- Veronica from Edinburg, TX
4.8 out of 5
"Very friendly staff, polite and professional. Premises were clean and well maintained."
August 17, 2013
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