Self Storage Facility near Spring in Houston, TX 77073

"We used their storage facilities for a year+ they are an excellent facility. We never experienced any problems. The rent went up once but that's to be expected. Nice & clean would absolutely use them again."

"very clean very friendly (austin ) thank you"

"Not only is this place very renter unfriendly the carts are unaccessible after 5 I had to carry my own couch all the way to the elevator and then up the elevator and then off the elevator and then down one hall and then down another Hall to the end and I'm telling you I was so mad that I was shooting them the bird in the cameras and me and a lot of people were trying to move our things in and there was no cart there was nothing that you could use to make this trip shorter the hallways are so small you can't get anything through them no card they have a wooden cart that's a size of a school bus that you can't even operate without cutting your hands on this place is terrible you not come here do not come here do not come here I swear do not come here"

"They were very helpful and nice"

"Austin was very informative and helpful."

"I have had the best service and experience at this Life Storage! The staff has always been so friendly and helpful! 10/10 recommend!"

"Great service. Nice clean grounds. Friendly employees. Great location."

"Very cool people"

"Great customer service as well as very professional. Affordable pricing and friendly staff were very helpful. Austin is very nice and helpful."

"Very good customer service had just what i need."

"Excellent customer service! Super helpful!"

"Great customer service Great pricing and great location. Super friendly staff and very helpful. Austin was a great help"

"Austin was great and very helpful"

"Very clean and well maintained. I will most definitely recommend life storage for you to use. Tina and Austin are just amazing employees love them thank you both of y’all"

"Austin Rocks ....Please if The owner Reads This This Location Needs Golf Cart Please Thanks"

"Excellent customer service. Very awesome manger and team . Very clean . Will most definitely refer a lot of my friends here."

"Very nice staff members and clean facilities. The store manager Tina is very helpful. I also want to shout out the associate manager Austin for great customer service."

"My First experience at Life Storage associate Austin assisted me with the pleasure of my First Rental He is Nice and funny if You Ever need A Nice Clean Space to store your valuable items Don’t Hesitate come to Life Storage 802 E Richey Rd Houston Texas 77073 You Will Thank Me Later Toymikia"

"Easy set up and smooth process. Friendly staff."

"Tina was very helpful and professional. We will be doing business with Lifestorage for a few months, which makes me feel good 👍 😊"

"Great service"

"Able to get everything when needed and also very well property cleaned and service"

"Great Customer Service!"

"Amazing experience very helpful wouldn’t do business with any other storage place"

"Friendly professional atmosphere.."

"Austin was very helpful and informative with getting me the storage requirements I needed"

"Amazing experience, Austin was truly knowledgeable about the pricing, the materials and discounts online or in store and made it so easy with reservations. He even gave me suggestions on how to stack my furniture in to make more space. Thanks a bunch! God bless!"

"Great service! Using them for the first time, better than UHaul"

"Very nice staff. Clean facilities. Good prices."

"Austin was super helpful and provided excellent customer service. Got me handled real quick!"

"Austin is super help full and kind I will be coming back over and over just to see his smile and hard work he puts in for us customers"

"💜🤙🏾"

"Increíble customer service, love the space I was provided just what I needed…"

"Access gates fixed and now able to fully utilize"

"Best place ever staff always friendly place is clean best thing about this place is how they care on helping with providing the best offers would never go anywhere else"

"Stored for 2 months. Both elevators were broken when I attempted to move out. Hard to empty a storage unit using stairs only. Then one of the gates stop working and I could never get a flatbed. The elevators were up and running within a few days so I left the larger stuff until then. Also noticed a few bugs in my boxes. Customer service was ok. Got a little annoyed with the guy at the front desk insisting that I "better pay my bill on time" and the "that's what they all say" comments were a bit unnecessary. Also there was a deal online that was not computing properly to the right amount. When I tried to do it in-house it took some time for him to figure out why I wasn't getting 50% off the first month. First he tried to convince me I was (thank god I can do simple math). But in the end he corrected it and I got the unit for the online price."

"Austin was professional and great highly recommend them."

"Have had a storage unit here for two years and there the best. Never had any issues and the staff is really friendly."

"Austin was very helpful!!"

"The best rates hands down! Austin was great at explaining everything as well. He makes you very comfortable with having your things stored here"

"This place is so clean ! They did a great job at keeping up with everything and customer service is so friendly ✨✨✨"

"5 stars, friendly staff."

"Everything was in order great service"

"Last month I helped my sister move her things here and it is by far the best kept facility I've been to. The staff was very accommodating and helpful making the paperwork a breeze. Next time I need storage I'm going here."

"Management was amazing and super friendly especially worker named Austin he helped me find everything I was looking for and at fantastic deals too. 10/10 would recommend"

"This complex is great! The staff is friendly, helpful and very attentive. They’re ready to help if you ever have a problem. Highly recommended!"

"Leaving your personal belongings anywhere can be nerve racking. But Tina and Austin helped put my mind at ease with it all. They were very patient with me and explained everything down to the tee. Highly recommend!!"

"The units are clean and the staff is friendly and helpful. Definitely recommend for any of your storage needs!!"

"Austin and Tina were a great help in finding what I was looking for. They were very professional and prompt at answering the questions I had. Will go to this location for all my storage needs from this point on!"

"Definitely recommend LifeStorage. Austin at the front desk made everything super fast and easy for us."

"Highly recommend this place to anyone! Very clean, easily accessible, and was definitely within our price range. The staff is always friendly, and maintain great customer service. Couldn't ask for a better storage facility"

"Tina, the facility manager, was very helpful in working with me as I was traveling some 1200 miles to her facility. Once I got there, she knew her stuff and got my all signed up. Took me to the storage unit and we were all set up. Easy peasy."

"It is a very good place, I recommend it."

"Easy going storage, great customer service!"

"Good customer service, facility is always clean."

"have used many storage facilities in the past and this is by far the best one I have experienced so far. I’ve never had any issues with management and never once have I had a problem concerning my safety while accessing the unit, nor had any issues trusting the security of my personal items. The management here go above and beyond making sure I am well accommodated and would highly recommend to anyone looking for a storage facility!"

"10/10 recommend... the facility is nice and clean. The staff were really cool Austin was very professional. Thanks for making the day easier."

"i just moved from Connecticut and my experience with this store was awesome the employees where extremely friendly and helpful. Tina the manager and another worker austin made my first Time using life storage easy and painless I've used other storage company's before and it was not as easy. definitely recommend this business to others."

"Great customer service, super helpful and trust worthy!!!! I definitely recommend coming here 100%. Very personable as well!"

"Tina and Austin are amazing to work with, they had an answer for every question I had and they made the storage rental process quick and easy! BEST LOCATION IN HOUSTON"

"Everybody here is so incredibly helpful. Tina and Austin made my move seamless and stress free. I wouldn't go to anybody else with my storage needs after the wonderful experience I've had here. The facility is also very clean, well lit and has security cameras which made me feel very safe. 10 out of 10 would recommend."

"Good staff"

"Super friendly, helpful staff. Will maintained property."

"Ive dealt with many storage facilities over the yeats. This was by far the best experience. Tina, and Austin payed close attention to my needs, and found exactly what I was looking for at a competitive rate. The area is kept very clean, and I feel my belongings are safe, and secure here. Would recimend this particular location to anyone!"

"This place is super cool, the staff is incredibly friendly and helpful. The facility is really clean and maintained also. Not bad guys! Keep it up"

"Friendly/respectful employees and clean units/grounds, also, the prices are RIGHT! I can’t recommend the Richey Rd location more, very professional 🏆"

"Tina and Austin are literally the best ever. I wish that more places were like this one. Not one regret!🖤🖤"

"You have hired a very proficient team. Extremely polite and efficient."

"the staff is real kind and friendly 🎇🎆🥰"

"Three individuals had their storage broken into and their belongings stolen within the last two(2)weeks...its ridiculous 👎👎"

"Employees are very patient, understanding, and friendly. Social distancing and safe practices in place. clean facilities with 24 hour access and surveillance and emergency after hours phone service."

"One of the best places I have been to. Any place with storage units can hold your things for you and keep them from getting messed up. Life Storage is extremely professional and friendly. They have excellent service and have affordable prices. Will recommend them to friends and family."

"Expensive"

"If you are searching for a s storage facility that will put your mind at ease this is the place to go. their employees mainly Austin and Tina are two of the absolutely best customer service Representatives you could ever ask for I recommend this place highly."

"Love this storage facility! Super comfortable and safe to use. Miss Tina was kind, informational, and very respectful of Social Distancing concerns. Open 24/7 which saves time if you had a busy day so there's no need to rush! Very clean and affordable! Highly recommended!!"

"Tina was very kind and helpful. Thank you!"

"Austin was very friendly and knowledgeable. The office was clean and neat. Definitely not just another storage company. If you need to put anything in storage i highly recommend these guys."

"The customer service here is A1, the staff is very direct, friendly and helpful. They also make it very easy to rent a unit and have locks available upon renting a unit when you arrive in case you forget. All in all this place is nice and no fuss, and when you're moving or need storage last minute that's exactly what you need to make life easier."

"Management is not good. Who wants to rent somewhere where the management is not professional and consistently provides unwanted information when not asked. I wanted to know also how do you raise the price of a storage unit out of the blue. I am very displeased with the service. I am going to be reporting this to the BBB. Can’t provide nasty services to individuals when their money is being paid!"

"Absolutely love this place and the staff are always phenomenal and helpful .I recommend this location to all my friends and family they to above and beyond customer service everytime I come in ."

"Austin is well-informed and motivated to assist. His positive, upbeat disposition is refreshing and his desire to satisfy customers something he takes personally. Indicative of my experience with Life Storage as a whole. Five-Star staff and facility. And all at a competitive price!"

"I came into the store and Austin was so helpful and patient. He explained the different specials and really helped me figure out the best deal for me."

"Very professional and helpful office staff, clean facility. I will certainly use this location again."

"The 24 hour access is Amazing.!"

"I love this place...its always clean, quiet and secure."

"24 he access for those with busy schedules. Clean"

"The office is closed often and they keep the carts chained to a pole. This is really an inconvenience when u pay $135 a month"

"Great place for your storage nice cool dry environment good rates great people to work with"

"Very friendly staff! Ms Tina was very helpful especially in a time of need. Perfect location as well!!"

"Tina is super professional and personable! Very clean place."

"Excellent"

"Worker does not call and bug me when I'm a couple days late. Drives are always cean and clear of trash or unwanted stuff. I did find a dead mouse in my unit. Keyword was dead."

"Very Professional Assistance From Tina!"

"Toma is amazingly awesome! She really helped me get my storage in order and on the right track. She answered all my questions with a friendly smile!"

"For long-term “residents” it would be nice to have a preferential rate if we have a good payment history."

"This Life storage Unit is and older facility but very clean and nice! The employees that work at this location are very kind and helpful. The Manager Tina was very friendly, quick, kind, and helpful. Thank you for your business! Definitely will be back! 5 Star Rating!"

"Very helpful ,nice environment and service highly reccomend to others"

"Gave and answered all that I needed."

"I became a customer this morning, I want you to know that Tina was an amazing help , very cordial and made my process extremely easy."

"The staff is super helpful! Seriously know there products in what you are really needing. Tina is always in a great mood when we visit, ready to help when we ask her. Always available as well! Seriously if you are looking for a secure place to store your treasures this is the place!!"

"I felt comfortable and secured. Will continue to use when needed an excellent customer service."

"Terrible bad service doesnt matter what time of day you go they always lock doors and no one there. I would wait up to 1 hr before someone shows up. And thats cause its early in the morning . Had a line of ppl waiting alot left angry saying this happens everytime we come here.someone has to do something and rude"

"My experience with this place has been very great. I was given all the information that I needed by Scott Hardin the manager. Very helpful and pleasant.  Would recommend this place."

"Tina is amazing! Moving supplies are cheap! Love love love"

"I Love this place. Awesome customer service every time . Scott is awesome ."

"Very accurate"

"Great place. Always clean and great friendly staff"

"It's a storage unit....... With at least 1 rude person working there. Never again will I use life storage. If you hate your job this much where you drive off customers, then please go find a job you will like."

"Life Storage has the best deals on storages and moving vans! Plus Cassie gave me top notch service!"

"Great Customer Service"

"Online sign up process was painless. Show up with stuff to put in storage and they tell me I have to use one of their $15 padlocks. Go home and get my own disk style padlock. Then at the final steps they tell me I have to have buy their insurance for $12 a month or show them my homeowners declaration page. NONE of this was mentioned in the online sign up process. BAIT and SWITCH ... tell me what i'm going to pay per month then nickle and dime me when I arrive!!! They prey on peoples schedules and add on last minuet charges. Woman in the office argued that this was all OK and that I had no reason to be upset. Did not and will not ever do business with or recommend Life Storage. I would have been a good customer and recommended them to friends and neighbors, now i have to tell them this story and to go somewhere else."

"Nice customer service clean and secure. Day and night accessible"

"They were very helpful and attentive. They made the move from our other unit a breeze. We are in a much better unit than the one we had at a different company. We are saving a ton of money and are looking forward to working with a friendlier, more helpful group of people."

"Great."

"I am very satisfied with this storage facility. It is clean, well lit and courteous staff."

"Life way is always clean and feels safe. Tina is very helpful and nice!"

"The manager always happy to help us around"

"Tina helped my little sister Delia get her storage unit it was her first time she said her experience was great she went in there knowing nothing but Tina informed her of everything she needed to to know I went to check it out my self a very clean facility at best . Friendly staff Tina and the manager a really nice people . Highly recommended"

"Absolutely love this location! Everything is always so clean and tidy around the facility! The staff is always helpful and very kind. Love this place so much!"

"Great experience. The office staff was really helpful! Best storage facility that I have used to date."

"Amazing service, been there 4 years now and not one single issue. And they offered me a slice of pizza last time I was there, I love pizza!"

"It's very clean. Office is well ran and always clean and smeel realy good..staff very friendly and helpful ..I will always go back here for my storage"

"The place is well stocked with supplies, clean safe and well lit. The staff is super helpful and very knowledgeable!"

"Scott, has been a big help in my moving and storage experience over the last year. I would highly recommend Life Storage to my friend and family. Benjamin"

"I had the storage one month and it was a pleasant stay. Awesome crew."

"Keep up the good work."

"greAt job"

"I had my stuff stored for over three years and never had an issue. Reminders were great and payments were easy even in Africa with sometimes poor connections."

"Keep up the good work "

"Everything was great!! I just wish I remembered the associates name. She's worked there since it was Uncle Bob's. Love her"

"I appreciate courteous service I receive on the phone. Calls are returned promptly and consistently. Thank you"

"Good neat and clean environment and great customer service"

"It was nice to have half off the second month "

"good don't change anything"

"II was fast, easy and price was very good for the services provided "

"This was one the cleanest storage facilities I've ever stored with. "

"Met expectations "

"Service was great. All expectations were met. "

"Did a great job love the service"

"I have used storage facilities in the past. U-Haul and Extra Space you all by far surpassed these two and I was super impressed with you staff and the facility. I am glad I chose Uncle Bobs [Life Storage]. And the fact that I reserved on line I was really surprised there was no bait and switching. And what you see on line is true. Thank you for being an honest and forthright company. "

"By offering a helping hand with the free moving truck.."

"Great service, friendly service,very clean, great social skills. "

"Uncle Bobs [Life Storage] had big unit which I needed and its easy to get to."

"All is well."

"i always felt safe there, i like the fact you have to code to get in and to get out."

"It would be nice if there had been more carts during peak periods. Sometimes had long waits or had to return later to park and get a cart too. "

"Keep up the good work"

"Over all a very pleasant experience!"

"we are happy with our choice. thanks."

"He was very helpful and gave us information about using the truck to complete our move & it saved us money on the u-haul trailer we had rented to get here."

"Thanks Uncle Bobs [Life Storage]!! By far the best staff, and facility!! Happy customers :) "

"My experience with Uncle Bob's storage on Richey Rd was "Best in Class". From beginning to end. "

"thanks so much for your services at all Time!"

"The associate was awesome. Very helpful, cheerful and friendly. I walked in tired from moving and with some attitude and he changed all that. The day ended up great and he deserves some recognition. I usually only comment when I have something to complain about but I wanted to be sure and take time to do this. Thank you, MB"

"SCOTT IS A ASSET TO YOUR COMPANY. HE AS GREAT."

"Daniel is very helpful. He's helped me all 4 times I've been in to change my situation with a smile and friendliness. "

"You guys do a good job"

"I am very satisfied with how I have been treated at this establishment. Thanks again."

"There is not enough carts to carry our belongings to the storage apace. Sometimes we had to walk all over the facility to find a cart. Once we had to carry our belongings by hand because there was no cart available."

"At times when it's hot the upstairs is kinda warm, I wish that it could be a little cooler.Other than that everything has been great."

"I APPRECIATE YOU VERY MUCH AND LOVE DOING BUSINESS WITH YOU."

"Well kept, reasonable location, great price."

"the new carts are great"

"i was satisfied"

"Very nice facility, impressive staff. "