A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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We at Life Storage want to maintain the best storage facilities in Houston, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"I was at 8902 Jones Road location and was going making payments across the streets on Jones Road. I stopped going due to the fact that every time I would go there were always issues with her complaining about problems. The last time I was there she was talking about Victor getting chase by the cops with his wife and daughter in the car and he refuse to stop, issues about other crap and I did not want to hear all that. It was about going in to make a payment and out. This was an ongoing thing every time I would go to make a payment. As a customer she would put me on hold. My storage unit got broken into and I still did not receive all my belongings. She called the cops but I stay around and spoke with the cop to clarify this and I did not take off immediately like she thought it was going to be nor was I afraid. The cop understood and told me to be patient. If I do not get my stuff back I will gain more and her and Victor will lose more. What goes around comes around. Being ugly comes back and hunt you. Patricia has big time issues and no professional office will tolerate her. I am relief and happy I got out of the building. My name is Glenda."
"On line reservation was easy. Ian was very helpful in determining our needs. On site account setup was quick and informative. All in all very pleasant experience."
"Ms. Patricia went above and beyond for us to get moved in. We went back and forth just to make sure we got exactly what we needed. Highly recommend. Thank you very much!"
"This place is absolutely perfect. I work very long hours and often forget to make the storage payment. The people at this facility are completely understanding and patient about it and never hassle me or are disrespectful in any way about it. They simply remind me and know that I will eventually pay it when I get a chance...LOVE IT. Great customer service and compassion ."
"So I went to Life storage to find a safe place to store my vast collection of stuffed birds of South America. Even though I’m giving my mom rent she acts like the house is all hers and won’t let me keep them there anymore. Anyways. I stopped there because the location is the perfect humidity and temperature to preserve my life’s work. Upon entering I was greeted by this friendly man named Victor that really did make me feel welcome and comfortable. He assured me that my rare Hyacinth Macaw would be in good hands and that my Resplendent quetzal would retain its perfect color. I felt safe like I was being hugged by a giant fluffy cloud and would recommend Life Storage on Jones rd. to my one friend and all my family. Thank you Victor"
"I love this place. The guy in the front was amazing and friendly. I believe his name was Victor. He made me feel comfortable and was professional and knew his stuff. He even offered to make me a sandwich. Who does that? I was definitely pleased with my experience and I slept well knowing that my stuff was in a good storage facility and was being watched over by such a great man."
"I recently visited Life Storage on jones rd. and was helped by Victor. Not only was he very knowledgeable and helpful but he also offered to share his lunch with me. Told him I had already eaten but he insisted. Never knew menudo was so good. Thank you Victor and Life storage for making my experience a great one."
"After weeks of tirelessly searching for the perfect storage place I came upon Life Storage on Jones Rd. I was instantly drawn to it by the professional looking exterior and my husband and I decided to give it a whirl. Upon entering we were greeted by what I can only describe as the Mona Lisa of customer service. Victor helped us and made us feel like we were part of his family. Even feeding us this strange soup that was one of the most delicious things I’ve ever tasted. We decided to go with Life storage because of how safe the staff member and facility made us feel. Thank you life storage and thank you Victor for welcoming us into your family."
"Talk about 5 star service! I was helped by Patricia recently and even with the craziness of the holidays she was so inviting and you could tell she really cares about not only the quality of work she puts out, but also the integrity of the company she works for. Above and beyond service, would definitely recommend friends and family to this service if this is the kind of customer service that’s given across the company!"
"I am not one to leave reviews because each experience has a different perception based on that individuals experience. However, I have recently been reading others reviews and actually because of certain negative reviews, I actually wanted to experience and "review" this facility myself. When I tell you my expectations were met, it's putting it lightly. I was completely blown away at not only the ease but care and concern I received. From the office staff to the Manager, Patricia, who made me feel like family! I haven't used a storage facility since I was in my early 20's. With the passing of my youngest son, and not wanting to part with so many items that no matter how small, truly mean the world to me, I had to find some place to keep them...well, safe. I was skeptical at first and expressed my concerns to the office staff. While I was explaining my concerns, Patricia happen to walk by and offered her guarantee...she assured me that my belongings would be treated as if they were her own. If was the way she said it that moved me and assured me that I made the right decision. There wasn't a question that made me feel awkward or pointless. Each question and concern was address with compassion and understanding. Not only have I recommended this place to my family and friends, whenever I hear anyone looking for a storage facility, I HIGHLY recommend Life Storage. Thank you for having not just reasonable prices but amazing customer/family service. - A Forever Customer"
"I would give negative if it allowed it! This place is unbelievable and very unprofessional and over charged me several months then when I called the store manager Patricia she refused to give me corporates number so finally I got the regional manager and when I asked him for corporates contact information he told me no need because they would only send me back to him I then put my husband on the phone because he refused to talk to me saying the bank account was not in my name where it had been overcharged it was absurd they are scamming people out of money here I have several statements where they charge what they want and when without notice I will be contacting the BBB And will not stop until I get ahold of corporate and till someone knows what they are doing to people! Most of the 5 star reviews are fake it’s crazy how they get away with this"
"We started here and ended up at location but the manager here runs both and she provides the best for her customers!! We thank her and Life Storage!!"
"I don’t even know where to start with this wonderful experience , but I’ll make it short and sweet. I called because I was moving from LA to Houston and needed a reliable storage that worked for the amount of stuff I had. They didn’t answer but boy I tell ya the General Manager Patricia personally called me back and she blew my mind. She helped me find the right storage size, gave me a referral for movers once I moved out and was very welcoming and gave that great southern hospitality . Her and her staff are amazing ! The process to move in was very smooth, the price was very reasonable and she gave me what I wanted which was a drive up unit. The unit was the perfect size for all my stuff and it was a very clean property. I stayed for a short time just to hold my things until I moved into my apt but overall I recommend this storage. Thanks Patricia and all of your amazing staff."
"Patricia and Crystal give superior customer service! They took time with me and made me feel good about storing here. Thank you ladies! Highly recommend"
"Crystal's very attentive and I appreciate her calls to remind or inform her customer's about our spaces. Merchandise is 20% OFF! Lifestorage made it easy to get a space with Rent Now Program and she made me feel like I can count on her."
"Always appreciate Crystal and Renee. Crystal provides customer services above and beyond. I speak to them more than I do at the location I'm at. Thank You."
"I was in this facility for years and these ladies are professional and well connected to the customer's. We appreciate Crystal's time and energy for Lifestorage. Great asset."
"I've been storing here for years and the staff has been great. Crystal is helpful and her Manager Mrs. Westerdahl have done the best customer services anyone can ask for and I hope they continue it."
"Due to the scare of hurricane Laura my husband wanted to get storage space for his bike.he made online reservation and got us a place at Jones rd location. this was 20 hrs before the hurricane's predicted landfall. We drove there to find out that the place was closed. And when my husband called the customer care they didn't know how to help him. Doesn't this defeats the purpose of renting out space if the storage space will be the first building to be closed on a bright sunny day."
"Crystal and the store across from her are amazing. THEY'RE TRUE TEAM PLAYER'S! YOU GUYS ARE GREAT! You all should be recognized more because you understand the needs of others and build customer experience that you don't see anywhere else. We really appreciate you guys. Life storage needs more people like them."
"Crystal has great customer service. We met by my space and she asked if we were okay and if we needed water since we were fixing things around. It's nice to see people are still trying to build a connection with the customers in business. Thank you."
"The Ladies here at Life Storage go above and beyond being helpful! Crystal was especially helpful with helping sign up for my storage unit. Thanks ladies!!!"
"Thank you ladies!! Great management, clean establishment and fantastic pricing. The management is outstanding and Crystal goes above and beyond for you as well"
"The right relationship is everything - Chase Bank. Every experience with Life Storage has built a life relationship with them for me. To me they're customer service is par with Chick Fil A. The new mgr Ms. Patricia was kind & considerate of my situation when I had to move due to today's economic issues. She was respectful, patience & found the best process for me.
Before her I had Debbie who sadly changed locations (but we got Ms. Pat!) her 1st day was my 1st day. We are 4 years in. Patricia came from another location to assist my move out personally. I can't recommend a better team to trust with your LIFE'S STORAGE!"
"I am very pleased with Crystal and Patricia. The property is very clean and the customer service is great. I will recommend this property to any one."
"Great prices the lowest in the area. Ms. Hall was super helpful. I just wanted some boxes but now Im thinking I might need a storage. Robeyn sold me. Great place, Great customer service."
"I just want to Recognize and give thanks to ROBEYN HALL the store manager she was really respectful and had great customer service kind understanding and helpful with cutting my log on my Storage She really went above and beyond for me and kept a smile without giving me any hassle I love this storage I will never leave!>p>p>p>p>"
"I just started service on Friday. I went to inspect the unit & left to begin preparing my items to be stored there. Today (Monday) I was given a notice that my account was delinquent and had consequently been locked with a red lock. Unless they charge every 3 days I simply dont understand how that would be possible. I was also told my unit was unsecured and I had to correct this issue and contact them. There isnt so much as a post it note in my unit. It is completely empty as I am still preparing my belongings. So Ive essentially paid & then been erroneously billed, labeled delinquent and locked out for storing idk air!? When I try to call no one answers. Idk what kind of fraudulent business activities are going on if they seriously expect me to pay for nothing in return"
"I give this storage place 5 stars. The place is clean and safe. It has also never flooded in the years that I have had a unite with them.The manager miss hall has been awsome.I would highly recommend this storage place."
"Life storage Ms Robeyn is a keeper! She was so helpful and informative, but what I really loved about her was her patience and understanding.. I had my cranky 2 year old with me and where most people just stop and stare robeyn reached for my 2 year old and didn't miss a step in her presentation while handing her a candy and something to color on.. i was just blown away she tammed the beast all while helping me. Just great customer service all around!"
"Robeyn yet again helped me! Once I found her new location!!! She is just fantastic! Love her new location the price is very cheap! She was just so helpful.."
"Debbie was very helpful knowledgeable and had a beautiful personality. I felt so comfortable leaving my valuables at this location. Best experience i have had with a storage company."
"Great experience with Debbie and Life Storage, very welcoming and easy to do business with.
This was a seamless process and am happy with my choice. Well lighted and lots of security cameras.
Give them a call you wont be disappointed."
"Debbie, the Store Manager, helped us find the best storage unit for our items! She was welcoming and very informative. I feel very comfortable with storing my items at this location. Jose even showed us the unit size we were interested in before we purchased. Thanks Debbie & Jose!"
"This experience was amazingly easy with the help of Debbie their office manager. She is the bomb! Anyone with storage needs should come here without a doubt."
"It was a smooth process for me at this location. Jose explained everything clearly and set me up quickly. I recommend this place for your storage needs"
"Very pleasant, professional experience with Debbie. She was very accommodating and explained rental agreement in detail. I highly recommend this facility for storage needs."
"This is my first time having to use a storage unit. And I must say Jose was beyond helpful, even me save a few bucks. Now who doesn't love to save money. Even got a free month!!"
"Bill paid in full on the 7th of this month, as of the 11th there is a second party lock (Life Storages) on my unit. So I pay to store my belongings and yet I dont have access to my things?
This is another form of theft. I pay $115 a month for a company to prevent me access to my own possessions. Will be clearing out as soon as their lock comes off. I recommend storing your things in a refrigerator box on the streets of Acres Home before using this facility. Over priced and not worth half of it. WILL NOT BE MAKING THIS MISTAKE AGAIN."
"Very courteous, friendly, and flexible. Helped me in expedited amount of time, and was very helpful with explaining all policies. Debbie helped my move as smooth as possible."
"Debbie was an absolute angel for helping me out and made the experience quick and easy. And Jose was awesome too, taking me to not one, not two, but THREE different units to help my indecisive self decide on which would work best. Great experience overall."
"I made an early reservation around 8:30a. By the time I went to the store at 9:00a Debbie had my information already pulled up and was about to call me. The website is very informative and user friendly. It stated that someone would call me about the storage unit, that I could opt to do the Rapid Rental which saved me $25 from having to pay the admin fee, I got the second month half off AND it gave me the option to see the storage unit and visually how my items would fit.
My in-store experience was great. As soon as you walk in you see rows of video cameras. Debbie also stays onsite. The process was fairly simple to sign up and Debbie is really kind and amazing. Very transparent with the pricing, rental agreement as well as the locks you have to purchase onsite. I opted to have the insurance which it is fairly new. You do have to bring in a hard copy of the insurance if you already have it (which I didn't particularly care for) but, It offers coverage for mold, mildew and flood which my insurance doesn't cover.
The Rental agreement is strict. You miss a payment(s) they don't put in on your credit report as a collection. It is a lien on your personal property stored in the unit. Long story short, pay what you owe and you won't have to worry about it.
Overall, I have no complaints from my experience."
"I made my reservation early in the morning and came in same day and got moved in. I first wanted to view the space to make sure that it fit me and my accommodations. Debbie was amazing and so easy to work with. I booked everything online, did the insurance, the locks, AND got my second month half off. She was very transparent with the pricing and the insurance. I would definitely recommend visiting this location!"
"My experience with Debbie was quick and easy. Not a dull moment during my interaction; she was very helpful in explaining my options and contract. Thank you."
"Experience was great Debbie was very knowledgeable and very friendly. Explained everything to me and made sure I understood what was being said and breaks everything down detail by detail."
"Debbie was awesome.... Initially my move was a little frustrating with my movers and all but she turned it around and made me smile == Thanks Debbie!!!! =M=M=M"
"Everyone at this site was more helpful than anyone I have experienced in this industry or line of work or probably in any home or apartment rental business. My brother's family had to use some of my space following Hurricane Harvey after they lost their house. This site was up and running very soon afterward and was very compassionate about what was going on around them in the community. Fantastic team! "
"We love our manager Debra. She is always happy to see us, keeps the entire property clean, neat and secure. We moved our travel trailer and boat storage from another facility to LifeStorage, and so glad that we did."
"Excellent customer service! She went above and beyond! I enjoyed my experience enough to purchase a storage unit! Thank you for her professional help! Cindy "
"Deb and Karl are very friendly, helpful and considerate management. We are very pleased with our decision to move our storage items and RV to their location."
"We stored our travel trailer there with the previous owner and since you have taken over, everything has much improved. We would never have moved out of the storage, if we would not have to move to an other city. Very sorry about that.
Have a good time!"
"What a wonderful experience. Your employee extended herself in little ways that gave me 100% confidence that I was her top priority. Good service is hard to find today."
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Houston and Winchester
Our self storage facility on Jones Rd is located west of the U.S. 290 HOV, between Steeplepark Dr and Windriver Tr, near Bang Elementary School. Click here for directions to this Life Storage.
At Life Storage Facility #585, we offer great property security systems and clean, affordable storage units to rent for the residents of Winchester, Greater Inwood, Acres Homes, Champion Forest, and other neighborhoods in Houston, TX. Call us with questions, reserve online, or click here to compare other storage units in Houston.
Self Service Online Hours
Monday: 5:00 am - 11:00 pm
Tuesday: 5:00 am - 11:00 pm
Wednesday: 5:00 am - 11:00 pm
Thursday: 5:00 am - 11:00 pm
Friday: 5:00 am - 11:00 pm
Saturday: 5:00 am - 11:00 pm
Sunday: 5:00 am - 11:00 pm
Facility Access Hours
Monday: 5:00 am - 11:00 pm
Tuesday: 5:00 am - 11:00 pm
Wednesday: 5:00 am - 11:00 pm
Thursday: 5:00 am - 11:00 pm
Friday: 5:00 am - 11:00 pm
Saturday: 5:00 am - 11:00 pm
Sunday: 5:00 am - 11:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
