Self Storage Units near you in Houston, TX 77065

"So I went to Life storage to find a safe place to store my vast collection of stuffed birds of South America. Even though I’m giving my mom rent she acts like the house is all hers and won’t let me keep them there anymore. Anyways. I stopped there because the location is the perfect humidity and temperature to preserve my life’s work. Upon entering I was greeted by this friendly man named Victor that really did make me feel welcome and comfortable. He assured me that my rare Hyacinth Macaw would be in good hands and that my Resplendent quetzal would retain its perfect color. I felt safe like I was being hugged by a giant fluffy cloud and would recommend Life Storage on Jones rd. to my one friend and all my family. Thank you Victor"

"I love this place. The guy in the front was amazing and friendly. I believe his name was Victor. He made me feel comfortable and was professional and knew his stuff. He even offered to make me a sandwich. Who does that? I was definitely pleased with my experience and I slept well knowing that my stuff was in a good storage facility and was being watched over by such a great man."

"I recently visited Life Storage on jones rd. and was helped by Victor. Not only was he very knowledgeable and helpful but he also offered to share his lunch with me. Told him I had already eaten but he insisted. Never knew menudo was so good. Thank you Victor and Life storage for making my experience a great one."

"After weeks of tirelessly searching for the perfect storage place I came upon Life Storage on Jones Rd. I was instantly drawn to it by the professional looking exterior and my husband and I decided to give it a whirl. Upon entering we were greeted by what I can only describe as the Mona Lisa of customer service. Victor helped us and made us feel like we were part of his family. Even feeding us this strange soup that was one of the most delicious things I’ve ever tasted. We decided to go with Life storage because of how safe the staff member and facility made us feel. Thank you life storage and thank you Victor for welcoming us into your family."

"Talk about 5 star service! I was helped by Patricia recently and even with the craziness of the holidays she was so inviting and you could tell she really cares about not only the quality of work she puts out, but also the integrity of the company she works for. Above and beyond service, would definitely recommend friends and family to this service if this is the kind of customer service that’s given across the company!"

"MRS. PATRICIA WAS THE BEST ALL AROUND. She helped me with arranging my rental space and was so hilarious. She deserves the bonus."

"It was a very great experience I want to shout out to the person who handled me Patricia your where amazing thank you so much"

"Great management!"

"Great customer service from Patricia, great service in general, friendly people working here highly recommended"

"Great prices and quality service. 2 for the price of one !!! Patricia made this so easy this will be my go to for any storage needs"

"Patricia is a great property manager. I appreciate how she works so hard at keeping the overall property clean, clear amd secure."

"I am not one to leave reviews because each experience has a different perception based on that individuals experience. However, I have recently been reading others reviews and actually because of certain negative reviews, I actually wanted to experience and "review" this facility myself. When I tell you my expectations were met, it's putting it lightly. I was completely blown away at not only the ease but care and concern I received. From the office staff to the Manager, Patricia, who made me feel like family! I haven't used a storage facility since I was in my early 20's. With the passing of my youngest son, and not wanting to part with so many items that no matter how small, truly mean the world to me, I had to find some place to keep them...well, safe. I was skeptical at first and expressed my concerns to the office staff. While I was explaining my concerns, Patricia happen to walk by and offered her guarantee...she assured me that my belongings would be treated as if they were her own. If was the way she said it that moved me and assured me that I made the right decision. There wasn't a question that made me feel awkward or pointless. Each question and concern was address with compassion and understanding. Not only have I recommended this place to my family and friends, whenever I hear anyone looking for a storage facility, I HIGHLY recommend Life Storage. Thank you for having not just reasonable prices but amazing customer/family service. - A Forever Customer"

"I would give negative if it allowed it! This place is unbelievable and very unprofessional and over charged me several months then when I called the store manager Patricia she refused to give me corporates number so finally I got the regional manager and when I asked him for corporates contact information he told me no need because they would only send me back to him I then put my husband on the phone because he refused to talk to me saying the bank account was not in my name where it had been overcharged it was absurd they are scamming people out of money here I have several statements where they charge what they want and when without notice I will be contacting the BBB And will not stop until I get ahold of corporate and till someone knows what they are doing to people! Most of the 5 star reviews are fake it’s crazy how they get away with this"

"Patricia's has gone above and beyond for me. I can't thank you enough for everything!"

"Patricia is awesome! Great customer service and prices. Highly recommend."

"We started here and ended up at location but the manager here runs both and she provides the best for her customers!! We thank her and Life Storage!!"

"Patricia is just the best!!"

"Great management. They go the mile for you"

"Ms. Patricia is very kind, and very attentive to your needs and services. She is a very dedicated individual and I’m very glad to do business here."

"Patricia and Crystal are amazing!! Highly recommended"

"Thank you Crystal for great services and we appreciate the stay."

"Patricia is just remarkable. Always ask for her. Just great staff. She goes above and beyond for all of us. Thank you."

"Thank you very much Vic for taking good care of us! The property was clean, the space was adequate, and the staff was very friendly!"

"Thank you Vic"

"Victor explained everything and was very friendly. I had no issues and will recommend to friends!"

"Clean, well knowledgeable staff, totally recommend!!"

"Great management"

"Friendly staff, clean environment, secured facilities!!! Can’t go wrong!!!"

"Exceptional management. Thank you Patricia for taking your time with us!! Highly recommend."

"Great staff!!"

"Crystal and Patricia are just amazing."

"Excellent service, Crystal was great helping us get into our rental space, thank you again!"

"Thank you Crystal and Patricia for everything!!! Amazing staff"

"Thank you Crystal for being patient with our move in. You went above and beyond for us."

"I guess great with customers."

"Patricia was so helpful and knowledgeable with the units"

"Crystal is great. Just ask for her with any of your storage need questions!"

"I don’t even know where to start with this wonderful experience , but I’ll make it short and sweet. I called because I was moving from LA to Houston and needed a reliable storage that worked for the amount of stuff I had. They didn’t answer but boy I tell ya the General Manager Patricia personally called me back and she blew my mind. She helped me find the right storage size, gave me a referral for movers once I moved out and was very welcoming and gave that great southern hospitality . Her and her staff are amazing ! The process to move in was very smooth, the price was very reasonable and she gave me what I wanted which was a drive up unit. The unit was the perfect size for all my stuff and it was a very clean property. I stayed for a short time just to hold my things until I moved into my apt but overall I recommend this storage. Thanks Patricia and all of your amazing staff."

"Rene was so helpful, set me up with a great parking space and unit"

"Spectacular service!! Crystal was very helpful"

"Crystal , Patricia and Renee were very helpful. Great assets to this company"

"Wonderful management"

"very friendly and accommodating check in process"

"Not much to rate because I just went in and out to take something out of my storage room."

"Patricia was a fantastic person to talk too"

"Patricia and staff are just amazing"

"Great customer service 🤞🏾👍🏾👍🏾"

"Patricia and Crystal give superior customer service! They took time with me and made me feel good about storing here. Thank you ladies! Highly recommend"

"Awesome management!! Great customer service"

"Excellent customer service. Thank you Patricia and Crystal. Highly recommend"

"Patricia and Crystal are very helpful and made our moving process easy. Both locations here and across the street are well managed!"

"Crystal is very helpful. She is a great person for this company. Gracias mija."

"Excellent customer service highly recommend! Crystal and Patricia are extremely helpful."

"Great facility. Met Crystal and she was great."

"Thanks Crystal"

"Crystal was very helpful and I'm glad she was honest and willing to assist in any possible way for my transitions."

"Crystal's very attentive and I appreciate her calls to remind or inform her customer's about our spaces. Merchandise is 20% OFF! Lifestorage made it easy to get a space with Rent Now Program and she made me feel like I can count on her."

"I appreciate Crystal. She calls when needed and helps customers. Always clean."

"Always appreciate Crystal and Renee. Crystal provides customer services above and beyond. I speak to them more than I do at the location I'm at. Thank You."

"Great job Crystal."

"Thank you Crystal for your great work ethics. She helps customers with reminders.We appreciate you and want you to be recognized."

"Crystal is a great worker she calls when there is an issue or she needs an update . Thankful for the service I get from this store."

"Thank you Crystal for giving exceedingly great customer service. You are recognized for your services. Great asset to this company."

"Experience here has been fine. Recommended"

"Great associates. Thank you Crystal for always making sure we are fine and show that you care for the customers."

"I was in this facility for years and these ladies are professional and well connected to the customer's. We appreciate Crystal's time and energy for Lifestorage. Great asset."

"Thank you to Crystal for great customer service you provide. She keeps property maintained."

"I've been storing here for years and the staff has been great. Crystal is helpful and her Manager Mrs. Westerdahl have done the best customer services anyone can ask for and I hope they continue it."

"Thank you Patricia and Crystal."

"Due to the scare of hurricane Laura my husband wanted to get storage space for his bike.he made online reservation and got us a place at Jones rd location. this was 20 hrs before the hurricane's predicted landfall. We drove there to find out that the place was closed. And when my husband called the customer care they didn't know how to help him. Doesn't this defeats the purpose of renting out space if the storage space will be the first building to be closed on a bright sunny day."

"Crystal and the store across from her are amazing. THEY'RE TRUE TEAM PLAYER'S! YOU GUYS ARE GREAT! You all should be recognized more because you understand the needs of others and build customer experience that you don't see anywhere else. We really appreciate you guys. Life storage needs more people like them."

"Great staff especially since it's a dual Manager. Thank you Mrs. Patricia , Crystal and Renee."

"Crystal has great customer service. We met by my space and she asked if we were okay and if we needed water since we were fixing things around. It's nice to see people are still trying to build a connection with the customers in business. Thank you."

"The Ladies here at Life Storage go above and beyond being helpful! Crystal was especially helpful with helping sign up for my storage unit. Thanks ladies!!!"

"Thank you ladies!! Great management, clean establishment and fantastic pricing. The management is outstanding and Crystal goes above and beyond for you as well"

"Patricia and Crystal are absolutely the best!! The customer service is unbelievable. Thank you ladies!!"

"Crystal and Patricia are amazingly helpful. Thank you ladies for helping me today!"

"Amazing and helpful staff"

"The right relationship is everything - Chase Bank. Every experience with Life Storage has built a life relationship with them for me. To me they're customer service is par with Chick Fil A. The new mgr Ms. Patricia was kind & considerate of my situation when I had to move due to today's economic issues. She was respectful, patience & found the best process for me. Before her I had Debbie who sadly changed locations (but we got Ms. Pat!) her 1st day was my 1st day. We are 4 years in. Patricia came from another location to assist my move out personally. I can't recommend a better team to trust with your LIFE'S STORAGE!"

"Awesome Service"

"Renee and Patricia are just great!! Highly recommend both! Thank you ladies"

"AWESOME JOB.....I'm very please."

"Great staff. Would recommend to anyone having storage needs."

"I am very pleased with Crystal and Patricia. The property is very clean and the customer service is great. I will recommend this property to any one."

"I went by to check out pricing and information. Renee was great, very knowledgeable and friendly. Excellent customer service!!"