Self Storage Facility near Shady Acres in Houston, TX 77008

"Wonderful working with Renee!! She was super helpful and responsive!"

"Great for 5+ years. Renee and Chris are awesome."

"Omg! Renee, Christopher, and Crystal will make your experience here THE BEST. They are flexible and patient, they never make me feel like a burden, and they made suggestions specific to my storage needs. I can't speak for other locations or LifeStorages in general but I can tell you that you will be taken care of at this one. Hands down the best service of any storage I've ever used."

"Renee and Chris were awesome, and hooked me up with a great deal for my trailer."

"The management at this facility is top notch. Renee and Chris will do their very best for you. They actual care about their clients. But remember it is a business and even the best of the best have limitations. They’ll go beyond limitation to overcome on your behalf. Exemplary !!!"

"Great staff! Quick and easy process. Clean building."

"Renee Killough was very helpful on filling out everything and buying my lock and boxes. Best storage facility I’ve used. Definitely will recommend."

"Renee provided amazing customer service and took care of all of my needs!"

"Renee was exceptional!"

"Great service!"

"Very nice & quick. She was amazing & helped in everywhere she could in order yo get me set up. They also have the biggest vehicle spaces."

"Customer Service is the best I've ever experienced. Thank you guys so much for your work and dedication..."

"Renee is awesome!"

"Awesome staff, excellent customer service. Thank you."

"Love life storage ! Great place to store my furniture"

"Excellent facilities! I’ve been a customer for years and have always had great service!"

"Renee was amazing! Super helpful and friendly with all of the questions I had"

"Very easy process from start to finish. The facility is clean and easy to navigate. Renee and Crystal at the front desk are knowledgeable and polite. Overall great experience."

"The team at this location was very helpful answered every question that I had. Crystal was espically great"

"Amazing customer service!"

"Amazing service!!!"

"Renee was extremely helpful and quick in getting me set up with a great price for a Storage Unit. I then had an issue with my keys, and Crystal and Renee both were quick to help get the issue resolved. They made everything simple, clear and easy and were very nice to work with too!"

"I've had many storage units but this is by far the best location.. Amazing customer service! Staff is super helpful and friendly. Definitely recommend!"

"Christopher is awesome! He is very straightforward, best personality, and answered all my questions in simple terms. Everything went smooth and I am glad I chose this location for storage!"

"Convenient location, friendly staff, and nice facility."

"Worked with Chris — super easy setup process, facility is clean, no issues at all!"

"I can't say enough about this place. Best experience I have ever had with a storage facility. Christopher is always going above and beyond to make sure that I always have the necessary information."

"The staff and facility are awesome. Next time we need space, they will be out first call!"

"Great Service! Renee was extremely helpful!"

"Very friendly and helpful"

"Renee was fantastic . Highly recommend"

"Thank goodness for Renee and staff. Spent so much time with getting us in the right unit. Thanks for your patience."

"Renee has been been great. So helpful with everything and always available if I need to get a hold of someone!"

"I'm writing to support unusually strong integrity and customer service. I dropped my wallet here by accident on Friday. Panicked when I got home and started looking. My wife got a phone call from Renee at Life Storage on TC Jester. Renee's colleague Crystal had found my wallet on the ground and turned it in. Mind you, my wallet had a couple hundred cash in additional to credit cards, ids, etc. Everything was intact. It was back in my hands in less than an hour. We've had a storage unit here for years. Employees and people like Crystal and Renee make an ordinary facility extraordinary. Thank you & Bravo!"

"Awesome customer service"

"If you need a secure place to store your belongings in this area, this is the place to go! This team is highly professional and displays excellent customer service at all times!"

"Great customer service"

"The service was amazing. The team that works here are true professionals."

"Highly recommend!!! Renee and Crystal are very professional and excellent customer service."

"Clean and respectful staff"

"Amazing staff, very knowledgeable and considerate."

"I work for a large marketing company and we have warehouse units all over the nation we ship supplies to. With that being said, I cant give this unit enough praise. Which should really show alot. Christopher really went above and beyond. I had made a giant mistake in unit numbers. Chris took it upon himself to physically move and ensure the safety of our 50+ boxes into the proper unit. I am forever greatful! Thank you again Christopher you are a phenomenal human being."

"Best place :)"

"Have had a unit here for over a year - no issues and great to work with!"

"Front desk staff is great. Super nice and attentive. Renee is extremely helpful and organized in executing the task at hand and effectively communicative about all of the factors and information involved in storing at this facility. Super friendly, understanding and willing to work with you. Excellent experience storing at this location! I’ve rented storage spaces at several different places before I came here and my experience here is by far the best I have had. I highly recommend!!!!"

"It is a two star right now for the fact that whenever the elevator is down, there is NO COMMUNICATION when this happens. Send a text, email, something. I would have never planned my day around this event if i knew ahead of time that the elevator was down."

"Safe and quiet place!"

"Renee was amazing! So helpful!"

"Renee is the best! I have never had someone help me out soo much!! I really appreciate all her help and her going over and beyond to take care me!!!!!"

"I can't thank Renee enough for all her help and getting me situated with a unit! Thank you!! #jockeyUP"

"Excellent support"

"New manager's extremely helpful, answering all the questions I had."

"Great customer service 👍"

"Michell was so helpful. I would recomend this place to anyone"

"I’ve dealt with a lot of managers and I have to say that Renee and Chris are fantastic! Great customer service and a welcoming smile. Thank you!!!"

"Thanks to Isaiah at the Barker Cypress location, my friend was able to begin her move in today. He rescued her from being locked out of her storage unit due to a defective lock she purchased at Ace Hardware. He was so helpful, and he offered assistance on how to resolve the situation. I can't thank you enough, Isaiah, for your forgiving and professional attitude!"

"I came here to store a body. I had one. They said they don't do that. It says life. I'm going to change them from a rooster to a ham."

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"What a great experience, I have nothing but great things to say about their customer service, specifically Diane, she helped and answered all the questions we had and made sure we got a great price on our storage unit. The unit is very clean and well lit. Overall very happy with this experience"

"Got a unit, so glad for the help of Diane (in the office) she was sweet and very informative. Helped me throughout the whole process."

"De'Anza was so helpful and personable through the entire process! We viewed the storage spaces available and I was able to make a decision of what would work best for my needs."

"Diane was exceptional at helping us getting our storage unit taken care of. She answered all of the questions we had and we had a lot. Yet she was so sweet and caring. She was attentive and gave us everything we needed. Very professional! Thanks Diane! God bless you sweetheart!! ❤️❤️❤️"

"I went in to inquire about a Storage for my family and Ms. Diane gave me so much helpful information. I'm definitely getting a Storage there with her this week. She needs a promotion. She's so nice,professional and sweet."

"Diane was great!"

"Diane the assistant manager of the facility was awesome. She really helped me to find exactly what I was looking for. She’s the best. Thank you very much"

"Safe clean secure storage"

"Although there’s a few quirks in the machinery at this place,Christina who works the front desk makes it as seamless as possible. She’s got a great personality and is so accommodating. The management needs to change a few things in the organization of the place but besides that I’ve had a great experience so far! Their prices are also very competitive."

"Clean storage facility. Very easy to work with the folks in the office."

"much alot theft every week have careful roban mucho cada semana tengan cuidado ya no renten"

"If you don't hear what I say Life storage where have you paying almost $1,000"

"Thank you Erin"

"Moving or storing s#it is one of those things everyone hates doing. Erin Briggs and the corporate answering service made this an extremely smooth experience. Took the headache out of the way and saved me some $$$ on the moving vehicle. Most affordable storage company with the best customer service for the best price. Can’t beat it!"

"Excellent"

"Online reservation process was quick and painless.  Great customer service!  The front desk and Erin (lead manager) are great!!!  I had a minor issue and Erin resolved it quickly.  I am renting a 10 X 10 space, and they definitely have the best prices in town."

"Elevator broken on the second day of renting.  Only option is to use the stairs until it is fixed.  Asked to be transferred to a 1st floor until to avoid this and was told that I would have to pay again for the new unit.  I agree with the other reviewer.  There was some sketchy stuff going on in the parking lot around "quitting time."  Folks just sitting in their cars doing nothing.  I was afraid to leave my car unattended."

"Staff are pleasant and accommodating. Location is good and pretty accessible off the freeway. The overall facility is in decent condition. The bathrooms however are atrocious and I find it hard to believe they are in this state... Especially since they *will raise your rental rates* a few months after you sign up. Where does that additional money go? Certainly not to keeping things clean in the areas you might find yourself needing to use while visiting the location. Another reviewer left a 1-star review about the bathroom situation 3 months prior to my review. I am assuming it has been that way the entire time, because this bathroom looks rough - like middle of nowhere road stop type rough. There isn't even a working handle on the men's stall you just have to shimmy it closed with your finger and hope no one does the same on the other side to open it back up."

"Chaos. Every time I visited there was something else going on: elevator broken, other customers blocking all the parking spots, no masks being worn by employees or customers, or even the time they the fire department was there and disallowed entry after smoke was coming out of one of the inside units. Oh yeah, and all the crazy stuff that goes on in the parking lot around "quitting time" and everyone is returning their trucks and trailers to storage. I was unable to move out on time due to the elevator and Fire Department issues so they did offer to refund me my rent renewal."

"Very clean very nice place"

"Best service I’ve gotten so far from a storage facility"

"DO NOT STORE TRAILERS HERE. They will be stolen. Had our work trailer full of tools stolen here between April 10 - April 12. People were able to open the gate, cut the bolts on the trailer hitch and drive out of facility. The facility did not even know it happened. We had to find this out when we went to pick up trailer today..... from Nextdoor post, there were at least 2 other RVs stolen from here in November 2020."

"Worst experience with this storage , I’ve paid for UHAUL rentals on 2 occasions. The days I was available to move my stuff out the of storage was both times the elevator was out of service. Very inconvenient and bad for business"

"Both Tailar and Erin helped me tremendously in selecting a storage unit appropriate for my needs. They were friendly and professional and provided excellent customer service as we went through all the paperwork. Tailar even helped me figure out how to use the lock when I was having trouble with it! The facility is very clean and in a good neighborhood, and I like that it has extended access hours. Highly recommend!"

"Both Tailar and Erin helped me tremendously in selecting a storage unit appropriate for my needs. They were friendly and professional and provided excellent customer service as we went through all the paperwork. Tailar even helped me figure out how to use the lock when I was having trouble with it! The facility is very clean and in a good neighborhood, and I like that it has extended access hours. Highly recommend."

"The managers and staff at this storage facility are the most professional and friendly staff that I’ve ever met. They’ve always helped me when I call or assist when I need them to. I highly recommend renting a storage unit from this location, you and your property will be taken great care of!"

"Great facility! Tailar provided excellent customer service, I will definitely recommend.!"

"The bad: The hallways are very narrow, everything is compressed as much as possible in order to maximize profit and compromise convenience. The men's restroom is disgusting."

"I live in the neighborhood. Your alarm has been going off for hours. I've called your corporate office multiple times and nothing has happened. Please resolve."

"Well then"

"Great experience"

"Great location Erin is very sweet and will go out of her way to make sure the customers are taken care of thank you!!"

"Laquanta is a awesome person"

"If you are looking for a storage facility that is brightly lit, amazingly clean, easy to access, conveniently located, with keyoad controlled entries and security cameras then look no further!! I have been storing my excess itens for many, many years and this place is like a dream closed to them ALL!! Average rental rates compared to others untik you see how CLEAN THESE ARE! I was and still am VERY IMPRESSED! The stained cement floors on my floor are buffed to a high gloss shine! NIOCE!!! Unit itself was brand new, at least it looked that way. The office staff is the most helpful, knowledgeable, professional pair I have encountered. Not to mention the friendliest!! They make the choice to move very easy! Best storage In have every revved, by far!! Thank you to my office staff! I appreciate it!"

"Good customer service laquanta was very sweet, big facility I would recommend"

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"Friendly staff nice property"

"Very friendly staff, helpful and nice facility"

"Great service manager very nice and helpful finally moved out after over a year and never experienced any issues"

"So far my experience with Life Storage has been very satisfactory. It was easy to sign up, easy access, good cart capacity, and good safe environment inside. I also appreciate that there are clean and available rest rooms."

"Great location! Friendly and helpful staff! I’ve been storing here for years, and will keep using them as long as the prices stay reasonable:)"

"The absolute friendliest and most helpful, accommodating service! Would highly recommend! And also great rates!"

"Nice facility, clean bathrooms great customer service, i did not need storage I just came to look at box prices and asked to use the restroom which she kindly allowed. I struck up a convo with the manager and she was so sweet and personable and asked me to leave a review! Thanks again for the chat!"

"Customer service here is amazing! Will definitely be renting by the end of month here !!"

"Having had several storage units of varying sizes, using several different companies, I feel like I'm able to give a fair opinion in regards to pricing, access hours, customer service etc :)  My monthly rate is excellent for the area, size and amenities (climate controlled, first floor etc) but it was ERIN (I hope I'm spelling her name correctly) who really deserves the credit for my 5 Star Rating. She was very patient and took the extra time to explain exactly how to complete the process online as I wasn't able to come in during regular office hours. She patiently walked me through each step so I would know exactly how to find my unit, how to access the building and gate codes etc. She even followed up our phone conversation with a voicemail just to make sure I had all of the info I would need, and to confirm that I was settled in and to check if I needed anything.  She made the process so easy for me. If you're considering renting here, ask for Erin!"

"Been there less than 30 days. I signed up online and wanted to use truck. Wasnt until I got there found out there was no truck. Signed up for a premium location, what they consider premium was not, still far from door but a corner unit. rather be closer to door dont care about corner units. Saw another customer payment info lying around. My code worked to get in property but not out, had to contact emergency number. Found out gates were having issues but this should have been sent to all customers in an email for FYI. Informed store manager she offered an apology, which I think more should be done besides an apology.. Totally dissatisfied with the service, It has been one thing after another. Ventilation is poor especially on days when they leave the door open giving the units a great dose of Texas heat! Units can really benefit from having a vent system blown into each individual unit like Proguard. You also have to come with a cylinder lock or buy it from them. That an extra $20 buck start up cost, on top of their high fee.These are not easy to find around town. You can buy online for about $10. The start up is cheaper than Cube Smart but Cubesmart has a truck rental and better AC. So far havent seen any pest. Small trash can was in building but that has been taken away.Sign says it will fine you for leaving trash. Dumpster is for management only. Choose wisely before coming to this location or even using this company."

"Tailar has been helpful from the start. Everytime I visit with questions or need assistance she is willing to go above and beyond to assist! Really appreciate friendly helpful staff."

"The only complaint I have is that once the construction work began on the property, the units were not properly covered and sealed to keep out the dust. My boxes and stored furniture were all filthy when I moved them out. Other than that, my experience was fantastic."

"I’ve leased many times for many years and have ALWAYS felt this place was a perfect place for me. Never any issues and staff is completely courteous and helpful."

"Staff was extremely helpful and courteous. The spot for the RV was perfect and backing up the trailer was easy with plenty of room. Plenty of room to maneuver the trailer around the property as well."

"Tailar was amazing she made the move out process for me and my husband amazing. Would give 10 stars if I could. Love the facility and the staff! Most definitely coming back in the future."

"We had the most wonderful experience here! Erin absolutely made it quick and easy to get everything set and all of our questions answered! Definitely recommend this location!"

"been a customer for a very long time, Erin is by far the best manager, very attentive and sweet always willing to help thank you"

"Tailar was amazing I was coming into the location just to inquire about spaces she was super sweet will definitely be renting here property was clean and looks very secure."

"We had a trailer stored in this storage facility for 1 month. We just received a call saying that it was stolen and when we asked what they can do to help all they did was give us a police report. Avoid this place at all cost if you value your stuff. Their security is obviously very sub par."

"We had a trailer stored in this storage facility for 1 month. We just received a call saying that it was stolen and when we asked what they can do to help all they did was give us a police report. Avoid this place at all cost if you value your stuff. Their security is obviously very sub par"

"Great customer service"

"Every single time I try to log on to pay account, I have to go through resetting password. Also, my climate controlled space is not nearly enough ventilated. Lastly, they consistently and strategically raise the price of unit."

"Wow.este lugar esta súper cuidado.super accsesible.tiene elevador carrito para transportar tus cosas.todo iluminado.y si no mal recuerdo con aire.perdsonal amable.y buenos vecinos muy respetuosos."

"I have been storing here for years, I have 5 spaces and have not had any issues, customer service is always so nice Erin does a good job"

"I was very satisfied with the service, Taylor was very helpful with letting me know what unit would be useful for me I would tell more friends to come to this life storage location"

"A great place for my summer storage needs. Staff is very polite and will provide assistance when needed. They have different size storage units, air conditioned units, and automatic lights that turn on when you are moving your stuff in or out of the building."

"Construction going on in the building Not offered a discount rate during inconvenience"

"Buen servicio"

"Great Customer Service!"

"Best customer service out of any storage place I have used I will be referring people here thank you for such a pleasant experience"

"This is an amazing storage place! I prefer it to my previous unit, although that was a good place, but here, I love the location, Erin is an amazing and helpful manager and the facility is great. There are bathrooms and small trashcans for minor trash, no dumpster access though. I love the super safe barrel locks and I will at a photo of the lock."

"I have been a customer for over 6 years and havent had any trouble, safe and great place to store my trailer"

"Tristan was so helpful! On numerous occasions. He was even so kind as to help with last box, which was too heavy for me."

"clean nice/friendly people good prices"

"great customer service.Erin is so friendly nd reminds me of my granddaughter.the place is clean nd affordable.i feel my items r safe here"

"you were great, I just could not afford you for right now."

"Clean, helpful, and well maintained. Great staff, very friendly manager!"

"I rented a 5'x5' storage unit here for a very reasonable price.  Setting everything up was quick and easy.  My storage unit is clean, secure, and climate-controlled.  Erin B. is friendly and helpful."

"I rented a 5'x5' storage unit here for a very reasonable price. Setting everything up was quick and easy. My storage unit is very clean, secure, and climate-controlled. Erin B. is friendly and helpful."

"Erin was so sweet and helpful prices are good property is clean and they have bathrooms in every building which is not usual for storage.. very convenient. If youre looking for storage ask for Erin shes great"

"I enjoyed my Houston experience so much, I also have another unit in another city for my dad's overflow. Climate control units could be a little cooler to offset humidity in the area."

"I've had a storage unit there for 6 years. Facility was always clean and easy access but secure. Many boxes and packages I hadn't looked at in those 6 years and found no evidence of damage from insect or rodents when I finally moved them to my home. Although I hope I never have to I would definitely use them again!"

"great customer service, good prices, convenient location Erin was very sweet and helpful"

"Great customer service, great location, fantastic staff and management. Will definitely use this Life Storage again in the future."

"Ms Erin has the best customer service, prices good, big nice facility"

"Great place nice location employees are extremely nice"

"Jared was awesome move in was quick and understandable he broke down ever cost and fee to make everything go as smooth as possible"

"ZERO stars was not allowed. How is it that a vehicle is stolen in mid-February and these morons don't  "notice" & notify you until 2 months later?? When pressed, they could tell us the EXACT date the vehicle went missing?. HOW IS THAT?? "We're not sure how that happened...." INSIDE JOB??? The vehicle had to be towed out of there!! STAY AWAY FROM THIS  "STORAGE" FACILITY."

"Great customer service. Easy in and out."

"This locations manager was very friendly, knowledgeable of all my questions and was a pleasure to work with. I have never rented a storage unit before and this manger made it the best possible first time experience ever. Thank you"

"Great service, reasonable prices.  I've rented two units now and De'Anza has provided friendly service both times."

"Quality Place quality management good place to store your goods"

"One of the best experiences we've ever had with storage facilities. They are helpful, courteous and friendly. They are willing to accommodate all needs and have many packing supplies that came in handy at every step!"

"They are the GREATEST! Very kind and warm office staff who truly care about their clients! Also for being in the heights they are very affordable! Thank you to your amazing property manager who also was so incredibly sweet to our daughter who was with us! We will recommend everyone who needs storage to her"

"Great deal! Includes moving truck!"

"We love this place! Easy access, friendly staff, clean and music playing 24/7!"

"Friendly staff, great location"

"Easy to setup and friendly service. Convenient location and lots of sizes to choose from. I would definitely recommend! You can even setup your account all online. Great monthly specials as well"

"Awesome service!"

"Great service. DeAnza was fantastic!"

"Great experience. Manager is amazing. Deanza"

"Great staff, helpful in closing our contract. Even helped me clean it all up."

"Love the customer service"

"Solider place here. Gate is always working and the people are nice. Good units too. Easy to navigate"

"Very nice but a little pricey"

"Yes, I received a letter in the mail asking me to sign the enclosed form for auto pay, yet there was no form enclosed. I called and asked the office to send me the form, they asked that I come in to the office to sign in, which I was not able to do so. They said they would resend the form via mail, I still have not received it one week later."

"My only complaint is that the restrooms were always locked when I needed them. What is the point of the amenity if it is going to be kept unusable?"

"My only complaint is that the lock on the store unit is very difficult to re-lock. Another renter had to help me out."

"I was satisfied with the service and staff. The door to the storage building sometimes gets stuck open. I think this needs to be looked at"

"Wish the rest rooms would be accesible at all times the facility is open."

"Damond Peoples and Tarantina were awesome and accommodating! Great experience!"

"Great People Great Service."

"Great place"

"This was my first time renting any type of storage and Paul was incredibly helpful and patient with me. This immensely helped the process!"

"Demond was very efficient, knowledgeable and helpful."

"Thanks I really enjoyed using your facility. "

"Keep us the great job!"

"Awesome company . clean building and friendly employees.. I would use them again if need be"

"Great place. The staff are super helpful and available when I have questions. I live out of state and know my stuff is safe. "

"Super satisfied "

"The assistant manager was very helpful with my upgrade to my larger unit . The days I was transferring items from my unit there and an offsite facility, he always acknowledged me by name. Very personable.l"

"The manger knew his property and was well in tune with my needs he was prompt courties to the point I'm very happy with my decision to rent here."

"Your new assistant manager is a great guy. Very helpful, friendly!"

"The on site managers Damond/Greg were awesome and helped me in a bind. I have been storing here for 10 years and have no plans on changing!"

"It is a great place. Roger and his wife are genuine and very caring. They make the storage experience on Center St. and Yale St. a great personal experience. Roger is awesome."