Self Storage Units near Fort Worth in Hurst, TX, 76054

"Spaces are significantly smaller than the dimensions advertised online. My space was 20% smaller in fact. I was left making extra trips and having items not fit that should have fit, had the space been what was advertised. Management was unwilling to make any concessions and simply stated that the sizes advertised are approximate. Bring a tape measure and don't reserve online before measuring. False advertising and poor customer service."

"I recommend this location really good customer service always really friendly 🙂"

"Great experience. Clean very friendly. Cindee Was so friendly and helpful."

"Very professional, very knowledgeable would recommend anyone to life storage"

"Everyone is so helpful and nice here. Cathy especially."

"Great customer service and very friendly!"

"Great staff, very friendly and helpful. Took the time to go thru everything in detail, even showed me the unit before I rented it. Unit was very clean as was the whole facility."

"Cynde was wonderful and very helpful! The unit was clean and well maintained. Just a greatly pleasant time."

"Amazing customer service"

"Great customer service!!"

"Never had an storage so called around everywhere most were just to ridiculously high. Also don’t know how to size up units was told a one bedroom could fit inside of a 5x10 got to the unit and it was a closet. I have a trailer and my truck bed full of stuff. Went to the office and the ladies jumped on finding me a bigger storage. I was all alone so had to unload my stuff myself but they helped me out. I so appreciate them and all the help they gave me plus a great deal on that size of a unit. I’ll definitely use this storage place and I highly recommend them to anyone and anytime."

"Always friendly. Clean facility with on-site management."

"Very nice, professional and personable. Every detail was clearly explained. The location also feels very safe."

"Great service. They were very helpful in upgrading us to a new storage unit with no issues at all. It's was a fast and easy process. Our company has used them for years, it was nice to finally meet the ladies running the show they were both as sweet as can be and very helpful!"

"Kathy is the absolute best. Great personality, very knowledgeable and truly knows the definition of customer service. If you need short term or long term storage, call Kathy, she will help you with your needs."

"Great and friendly service from Kathy at the Hurst location. Thank you Kathy for the explanations and awesome overall service!"

"The people here are knowledgeable, professional and patient. The facility is clean and well maintained."

"The manager at this Life Storage is so kind and helpful. It's always a pleasure to deal with her."

"you should absolutely rent here. the nicest employees and very clean! feels safe!"

"Easy, professional experience"

"Cathy was awesome and so helpful!"

"Kathy was a great help!! Thank you for your patience & help 😎"

"We rented our climate controlled unit yesterday and received wonderful help from Kathy. She is very helpful and professional and has a very kind spirit. We are very pleased customers. Thanks again Kathy for your special care!"

"We love this storage company! We have been using their services for years and they treat us kindly and work with us and our individual needs. Kathy is awesome! We highly recommend this storage facility!"

"They are such great ladies very helpful always I felt safe with my belonging it’s clean!!! I would definitely use them again"

"The process of paying for my storage unit was easy and the person was friendly and helpful"

"Excellent climate storage, had teak furniture in unit for two years no problems. Just be prepared they raised prices every year, +25% after my two years. Local management is terrific, I realize they don’t control the rates."

"Great place , great location , Appreciated the help from the office! I would highly recommend this location. Beats the price to other storage businesses in the area. Thanks again!"

"Great experience signing up for a storage unit with these ladies! Would recommend it to anyone in the mid cities area"

"Great customer service, the ladies who work there are awesome. They have helped out with any problems I ever had. Units are clean and kept. Would recommend this life storage"

"Went to see Kathy Jo, she showed some units. Needed a big storage unit, but, nothing big enough for my needs. So, if anyone needs a storage unit. Kathy Jo was a courteous, kind lady. I would recommend her for your needs. I would go back and see Kathy Jo. Thank you for having a great employee!"

"kathy is super friendly i love the space i was rented its the right size for what i needed havent had any issues and it is in an affordable rate couldnt of been mre satisfied with the pricing"

"We have been using Life Storage for a couple of years now. The location is super convenient for us and Kathy has always been helpful and great at communication when we need to add spaces. We have had Zero issues with the gates, which is a Big Plus, as we are in and out daily."

"We used this storage for roughly 7 months from June 2020 to January 2021 to store our home furnishings while we were having our new home renovated. I rented a 10x10 and 10x30 and my experience was good until it was time to move out. Rats destroyed a lot of our furniture and items in our 10x30 unit. This included a sectional, loveseat, rugs, dressers, TVs, a box spring and several boxes. Once the unit was cleared we found 3 dead rats inside and a hole in the back of the unit. We tried doing the right thing and bring this to the attention of the storage who initially seemed like they would be willing to help compensate for the damage. However, upon speaking with the manager, Kathy, she said there was nothing that they would do and tried to blame the hole in the unit as damage caused by the furniture. I'm not one to write a bad review but the pictures speak for themselves and I don't want anybody to deal with this. Our 10x10 unit was somewhat better but did have plenty of rat poop. We've rented several times at different storage units including a Life Storage in North Richland Hills over the years and have never experienced this."

"We used this storage for roughly 7 months from June 2020 to January 2021 to store our home furnishings while we were having our new home renovated. I rented a 10x10 and 10x30 and my experience was good until it was time to move out. Rats destroyed a lot of our furniture and items in our 10x30 unit. This included a sectional, loveseat, rugs, dressers, TVs, a box spring and several boxes. Once the unit was cleared we found 3 dead rats inside and a hole in the back of the unit. We tried doing the right thing and bring this to the attention of the storage who initially seemed like they would be willing to help compensate for the damage. However, upon speaking with the manager, Kathy, she said there was nothing that they would do and tried to blame the hole in the unit as damage caused by the furniture. I’m not one to write a bad review but the pictures speak for themselves and I don’t want anybody to deal with this. Our 10x10 unit was somewhat better but did have plenty of rat poop. We’ve rented several times at different storage units including a Life Storage in North Richland Hills over the years and have never experienced this."

"Nice clean well lit facility. Friendly professional staff.   Manuel O"