Customer Reviews - Life Storage #319, Hurst
-
We at Life Storage want to maintain the best storage facilities in Hurst, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
-
- Overall Rating for Life Storage in Hurst (#319)
4.82 out of 5
based on 25 of our most recent Reviews
-
5.0 out of 5
"Very friendly and super easy to work with. We just needed a storage unit for a month and they treated us as though we would be renting for years. Awesome staff! And... their rate was much better than any others around. We would highly recommend using Life Storage!"
January 23, 2019
-
- Ginger from Colleyville, TX
4.6 out of 5
"There are a lot of storage options in our area, but KathyJo’s professionalism and friendliness, along with the superior facility make this Life Storage the number one choice."
December 13, 2017
-
5.0 out of 5
"Kathy is the reason we store with your company! She is professional, attentive and makes us feel like family. "
May 24, 2017
-
- Martha from Ft. Worth, TX
5.0 out of 5
"Friendly staff and knowledgeable
Place is always clean
Security is great"
March 18, 2017
-
5.0 out of 5
"We are still a customer, we only reduced the number of our storage units from 2 to 1. Kathy is awesome!"
February 23, 2017
-
5.0 out of 5
"The staff was great. Thanks for the great service and clean premises."
December 28, 2016
-
4.0 out of 5
"Would like to see discounted pricing for truck usage."
March 25, 2016
-
5.0 out of 5
"Kathy and Karen are the BEST! They are knowledgable, helpful, friendly and service oriented. I am a long term customer of Uncle Bob's [Life Storage] because of them!
"
February 25, 2016
-
5.0 out of 5
"The lady, Karen, at the 88 Grapevine Hwy, Hurst, TX location was awesome! My dad and I had just been talking about how customer service is dead these days and then she proved us wrong. Very appreciative of her!"
August 27, 2015
-
5.0 out of 5
"Very satisfied with uncle Bob's Storage. I will always remember the friendly personnel and service."
August 26, 2015
-
- Kathleen from Colleyville, TX
5.0 out of 5
"Karen was awesome! We came by a few weeks ago and were on a waiting list for a specific unit size and she called and when we went up, she was exactly the same - efficient, cheerful, knowledgeable and helpful - as she had been on our first visit. We are very comfortable with Uncle Bob's [Life Storage] because of Karen's attention to detail and very positive, customer-oriented attitude!"
May 27, 2015
-
- Martha from Colleyville, TX
5.0 out of 5
"It was a great experience and the assistant manager was friendly and very helpful"
April 27, 2015
-
5.0 out of 5
"The process was easy and simple.
The associate was very nice and explained everything completely."
April 05, 2015
-
- Michael from Colleyville, TX
5.0 out of 5
"Good location and I always felt that the place was secure."
October 27, 2014
-
5.0 out of 5
"The attendant was very helpful. She showed me how to work the codes and waited until I felt comfortable in doing it by myself."
September 24, 2014
-
- Robert from Colleyville, TX
4.8 out of 5
"I had used Uncle Bob's [Life Storage] before and was aware of the cleanliness and security."
September 24, 2014
-
- Darla from Colleyville, TX
4.6 out of 5
"Our unit is located at Uncle Bob's Storage #319 (Hurst, Tx 76054). We're always acknowledged by the office when we come to the facility by a friendly nod of the head or wave. That simple gesture makes it feel more like family greeting us as opposed to a business that's our for our money.
The only thing we would like to change -- would be lighting inside the units. Work schedules cause a lot of our trips to be in the evening hours. Our holiday decorations are there and are very difficult to get without lighting. "
August 26, 2014
-
3.0 out of 5
"When I returned with a truck load I found the property closed for repaving.i was told they sent out a letter.i did not receive any letter.
Also when I came back after a week I found ground up as fault dust an inch deep in unit and spend over my stuff."
June 26, 2014
-
- Stephanie from Colleyville, TX
5.0 out of 5
"Uncle Bob's on Hwy 26 Hurst store have been great! The personnel were very helpful and nice when moving in and the facility is clean and I feel very comfortable having my belongings stored there. Thanks!!"
March 27, 2014
-
- Rodney from Southlake, TX
4.8 out of 5
"The process was quick and your team was prepared for my arrival."
March 25, 2014
-
5.0 out of 5
"The facility manager, Kathy is why I am so happy with Uncle Bobs [Life Storage]!!!"
March 03, 2014
-
5.0 out of 5
"I have been so satisfied the whole time. I never hesitate to refer them to my real estate clients. Glenda"
February 27, 2014
-
5.0 out of 5
"This experience was the best I have ever had with a self storage company. I will definitely be back and will encourage my friends and co-workers to use this company. "
February 26, 2014
-
- Glenn from North Richland Hills, TX
5.0 out of 5
"Your team at the Hurst location are excellent employees. I'm sorry that I don't remember her name, but the young lady who manages the store was an excellent representatives of your business. She was cheerful and very helpful explaining the services offered. She gave me great advice concerning storage of my property. She also helped me when my lock was frozen. I'll bet you have heard this about her many times, so please reward her and consider her for promotion."
February 23, 2014
-
- Marian from Grapevine, TX
4.8 out of 5
"Thanks for the account updates. I try to pay ahead and sometimes lose track so I appreciate the emails...mbe"
January 17, 2014
Rent Now! 
Save Up to $25 
Moving Supplies