Customer Reviews - Life Storage #202, Euless
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We at Life Storage want to maintain the best storage facilities in Euless, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Euless (#202)
4.78 out of 5
based on 38 of our most recent Reviews
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- Keith from Duncanville, TX
5.0 out of 5
"I went to my unit two to three times a week for over twelve years with not one issue."
January 23, 2019
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5.0 out of 5
"Steve and Lynn are a great team! I love working with them."
July 08, 2018
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5.0 out of 5
"Steve and his wife were great. Very nice couple and easy to work with."
June 12, 2018
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4.8 out of 5
"Office personnel is always friendly and happy to greet me."
May 29, 2018
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- Francisco from Dallas, TX
4.6 out of 5
"We wish there was a dumpster for clients use. Other than that everything ended being a nice experience."
April 23, 2018
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4.4 out of 5
"Employees were consistently help, friendly, and knowledgeable. Prices were competitive. I would store there again."
April 23, 2018
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5.0 out of 5
"It is a great place to store your stuff, always neat and clean, the managers are friendly and helpful. Would highly recommend it to anyone looking for a storage unit."
January 28, 2018
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4.8 out of 5
"I have had my storge for 3 years and never in myife have i had an incounter with any custemer service people that cared so much about me. I grew to know lynn and steve shortly after i moved my things there. They are lways so nice nd helpful. If everyone in customer service were like them the world would be so easy ns enjoyable. Have never had a problem there that they couldnt help with. Will always have my business ther if they r there. "
December 27, 2017
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- Cynthia from Fort Worth, TX
5.0 out of 5
"Steven, the manager, is very helpful and receptive to my questions. I enjoy him and his wife and look forward to paying my bill, of all things!!"
November 29, 2017
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5.0 out of 5
"I will come to same location for any storage needs. The people there are awesome. "
September 23, 2017
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5.0 out of 5
"I have come back to this location several times due to the location but also due to the service and kindness those who work here have shone. I feel safe in knowing Steven and Lynn are there and keeping my belongings safe and well cared for in the property. I have recommended it several times! Great Spot & Great Folks who run it!! Thanks a Bunch, its not easy to have to store things but I am at ease and happy with Life Storage and have been for years!
Cheers for that~
Darla"
March 27, 2017
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- Cynthia from Fort Worth, TX
4.5 out of 5
"The office manager, Steve has always conducted himself in a professional and friendly manner and is always well educated in his job responsibilities. "
March 19, 2017
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5.0 out of 5
"My experience was amazing. The manage and wife were very friendly and answered every questions I had. Made every thing easy to move in. They went out of their way to make sure I was satisfied with with everything. Wonderful people. Thank you!"
December 15, 2016
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5.0 out of 5
"When trailer driver did not feel he could access unit, Steve switched me to a front unit. He and his wife have been very accommodating, polite and friendly. I would recommend this facility to all."
April 19, 2016
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5.0 out of 5
"I did not expect the awesome service that I received. Steve was great."
January 25, 2016
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- Kimberly from Arlington, TX
4.7 out of 5
"Steve was very prompt and explained all the info to me."
December 17, 2015
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5.0 out of 5
"The onsite manager that I had the pleasure of dealing with was awesome. Always cheerful and always answered any of my questions or concerns with a smile and professionalism. "
November 23, 2015
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5.0 out of 5
"From the phone to in person, everyone was helpful and friendly. It took almost no time to reserve and settle in. Even afTer I was in my unit and closing up, actually the associate came out to make sure all was well with the unit and the locking operation. Very satisfied customer. "
July 28, 2015
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4.1 out of 5
"Can't give perfect score due to price.
That is the only thing I am not satisfied with..."
July 28, 2015
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5.0 out of 5
"friendly folks, great experience, would definitely reccommend"
July 25, 2015
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- Johnnie from Arlington, TX
4.6 out of 5
"The manager couple is a great credit to your company. "
May 23, 2015
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4.7 out of 5
"Steve is a fantastic property manager. He has been nothing but polite and knowledgeable since day one. He made the contract very clear and told me some other options that may help me in the future. "
April 28, 2015
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3.4 out of 5
"Super and efficient customer service! Don was great!!"
February 16, 2015
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- Maetta from Arlington, TX
5.0 out of 5
"It was a smooth transaction. I discovered that I needed more space it took only 15 minutes to get a new storage space."
November 29, 2014
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5.0 out of 5
"Don was exceptionally professional. Don went above and beyond to assist me.
Don was cheerful, helpful, knowledgeable, and all around courteous and a pleasure with whom to do business.
Don has set the standards by which all others will be measured. "
September 03, 2014
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2.5 out of 5
"Since day 1 I have had problems. I pay for a climate controlled unit but many times I've been it is really hot: I asked several times about if, never received a call back. Needed to stop by and quickly trap something. Had to go to the office because the door had been painted and taped and would not open. I had to take extra time that I did not have waiting on the office to help me. They seemed unwilling to help, and were rude. I was also never notified if any painting or times I could not get In my storage building. When I opened the door, there was lots if dust and spider webs everywhere therefore ruining some of my things "
August 28, 2014
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5.0 out of 5
"I dealt with 2 locations and they were both excellent to work with and met all my needs."
August 23, 2014
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- Cindy from Fort Worth, TX
4.8 out of 5
"Move in went smoothly. Liked that you were open on Sunday."
August 14, 2014
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5.0 out of 5
"The team at Uncle Bob's [Life Storage] #202 was outstanding. They were always friendly and professional, pleasure doing business with the team."
July 27, 2014
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5.0 out of 5
"I was at Uncle Bobs for over a decade and only moved because I had four storage units and we found a warehouse nearby with more square footage for close to the same price. The guys that run the place are helpful and nice and always said hi, and I never had a problem in the 10 years I was here."
July 26, 2014
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4.9 out of 5
"I have a fifth wheel trailer I would like to store but Uncle Bob's is limited in what outside stroage they can take."
April 30, 2014
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- Darla from San Antonio, TX
5.0 out of 5
"I have been very happy with Uncle Bob's [Life Storage], as well as feel my belonging are both Safe and Secure. It has been a experience since 2008, Job Well Done!!! Keep up the great work, and Thanks!!!"
January 07, 2014
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- Jennifer from Bedford, TX
5.0 out of 5
"Manager on site was great about calling if I left my unit unlocked, very watchful and very much appreciated. "
December 24, 2013
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5.0 out of 5
"I have been very impressed with the staff at the Uncle Bob's in Euless, TX. I have had my storage unit(s) for the past 6 years and they have been extremely courteous, professional and very helpful. I highly recommend them to anyone."
November 25, 2013
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- Kalyn from Little Falls, NY
5.0 out of 5
"My unit is in Texas and I am living in New York the staff has always been super helpful and understanding. They do a great job!"
November 23, 2013
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4.8 out of 5
"my impressions are good,so keep doing the best of yourself.Thanks."
November 18, 2013
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4.9 out of 5
"I could not be happier with my experience at Uncle Bob. Mr. Steve at the front desk is always a delight to encounter. His helpfulness and efficiency is way beyond normal expectations. He is extremely attentive to any need I have. His service is superior."
October 31, 2013
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5.0 out of 5
"This is the second time we have used this Uncle Bob's location. We are repeat customers because of the excellent customer service (especially Steve), and peace of mind knowing that our possessions are safely stored. We will recommend this location to anyone looking for a storage facility."
September 30, 2013
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