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Storage Units near Dallas in McKinney, TX, 75070

3080 Alma Rd McKinney, TX 75070

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Customer Reviews - Life Storage #524, McKinney

We at Life Storage want to maintain the best storage facilities in McKinney, and in every city where we do business. Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.

Rated 1.0 out of 5 stars Katherine Flores (on Google) at Life Storage, McKinney, TX (#524)

"I have had my things in this storage location for the past 3 years and it was great back then. They’ve since come under new ownership/management. I’m not sure which. My husband went to remove some of our things recently and spoke with an employee who let him know that the air conditioner has been broken for a while and the owners refuse to fix it, thus rendering our “climate controlled” unit that we’ve been paying for, useless. There is also water damage inside our unit that has ruined some things due to a roof leak when it rains that this employee also said the new owners refuse to fix. It is now humid inside our unit and we have wood furniture that is becoming warped because of this. What blows my mind is the fact that the new owners are taking advantage and RAISING RATES every other month for “rising costs” blah blah blah knowing these issues are happening and that they’re intentionally screwing people because who goes to their storage unit frequently enough to see this? This is not as important but it’s still ridiculous. They removed the dumpsters so tenants cannot use them because of cost savings as well. When you cut corners and raise prices, complaints will start to roll in and I’m certain I won’t be the last. If I were you I’d go somewhere else! Edited to say: the old managers (Jim and Caroline?) are (if they’re still there) wonderful people who are so kind. So this review does not apply to them."

July 16, 2021
Rated 5.0 out of 5 stars Eraun Petry (on Google) at Life Storage, McKinney, TX (#524)

"Working with Jessica was as painless as possible. Great customer service!"

June 26, 2021
Rated 5.0 out of 5 stars Christine N. (on Yelp) at Life Storage, McKinney, TX (#524)

"Stopped by to get some storage pricing information. Rita was so informative & helpful! She was able to answer all my questions :)"

June 04, 2021
Rated 5.0 out of 5 stars Bob K. (on Yelp) at Life Storage, McKinney, TX (#524)

"I highly recomment Life Storage in McKinney as it offers friendly service, a very safe and clean environment, and reasonable pricing.  Use them for all your storage needs."

May 31, 2021
Rated 5.0 out of 5 stars Teresa Smith (on Google) at Life Storage, McKinney, TX (#524)

"Storage made easy. The prices for Life Storage were affordable and the location was a good one for me. Very easy going process for setting up and vacating."

May 23, 2021
Rated 5.0 out of 5 stars Dwight (on Google) at Life Storage, McKinney, TX (#524)

"Excellent customer service and very knowledgeable."

May 21, 2021
Rated 1.0 out of 5 stars John Little (on Google) at Life Storage, McKinney, TX (#524)

"Ever since Rita Jo Vinson took over here, the place is falling apart. The security gate is open 24/7 and they refuse to fix it. I came in and demanded to know when it would be fixed and she called the police because she didnt want to discuss the gate. They are waiting on another customer to pay for it. Stay away from here until Rita Jo Vinson is gone."

May 19, 2021
Rated 5.0 out of 5 stars Sunil Kumar (on Google) at Life Storage, McKinney, TX (#524)

"Rita is extremely helpful, kind, understanding and informative. She is very patient and attentive. Other staff is also incredibly friendly and helpful. This is my first time commercially renting a storage unit which I found to be very clean and safe and organized. Great customer experience so far..Can’t beat the prices anywhere near by."

May 13, 2021
Rated 5.0 out of 5 stars Cory Trosper (on Google) at Life Storage, McKinney, TX (#524)

"Rita was wonderful and really helped with my needs!"

May 11, 2021
Rated 5.0 out of 5 stars Kati Fitzpatrick (on Google) at Life Storage, McKinney, TX (#524)

"Rita was super helpful with our storage unit. We were in and out quickly. Great experience!"

May 10, 2021
Rated 1.0 out of 5 stars Shaun B. (on Yelp) at Life Storage, McKinney, TX (#524)

"If I could give 0 stars, I would.  This storage can have at least one star for seemingly being maintained well and staying clean.  I wouldn't rent here if you are looking for customer service, unless you want the manager to hang up on you for simply asking to explain a discrepancy in your monthly bill.  Or, if you are seeking assistance during a global pandemic, these are not your folks.  I will be removing my items by the end of the month and relocating where clients actually come first."

May 10, 2021
Rated 1.0 out of 5 stars Shaun Burgess (on Google) at Life Storage, McKinney, TX (#524)

"Storages are a dime a dozen. This one was close to home at the time and seemed like a well-maintained and safe property. I believe it is those things. What it never has been since day one, is loaded with Customer Service or Customer Care. Even during COVID, the staff at this location had no compassion for hardship. I will be removing my items from this storage and finding somewhere else with better people to run the place."

May 10, 2021
Rated 5.0 out of 5 stars Aaron Z (on Google) at Life Storage, McKinney, TX (#524)

"Rita Jo was fantastic and super easy to secure the storage area and Rita was very helpful and made it quick and easy."

May 06, 2021
Rated 5.0 out of 5 stars Ryan Calagna (on Google) at Life Storage, McKinney, TX (#524)

"Been at this storage for years. The staff is super friendly and helpful."

April 28, 2021
Rated 5.0 out of 5 stars C H (on Google) at Life Storage, McKinney, TX (#524)

"Clean and friendly 👌"

April 22, 2021
Rated 5.0 out of 5 stars Marilyn Iness (on Google) at Life Storage, McKinney, TX (#524)

"Excellent experience!! Rita was very helpful & professional. They had exactly what we needed, very clean!! Thank you for your help, Marilyn"

April 17, 2021
Rated 5.0 out of 5 stars Roman Perez (on Google) at Life Storage, McKinney, TX (#524)

"Rita the store manager was very helpful and kind. Great customer service."

April 13, 2021
Rated 5.0 out of 5 stars Chris Auletta (on Google) at Life Storage, McKinney, TX (#524)

"Never a problem. The folks here are polite, professional and accomodating. I highly recommend them."

March 25, 2021
Rated 5.0 out of 5 stars camille nawrocki (on Google) at Life Storage, McKinney, TX (#524)

"Super friendly staff and incredibly helpful! So glad to have gone with this storage place."

March 23, 2021
Rated 5.0 out of 5 stars Rajive Beri (on Google) at Life Storage, McKinney, TX (#524)

"Rita is very friendly and helpful. The facility is very well maintained. And clean. Highly recommended!!!!!"

March 13, 2021
Rated 5.0 out of 5 stars Debrea KingRobert (on Google) at Life Storage, McKinney, TX (#524)

"I had to do a long distance move from MA and prepare my movers to unload at Life Storage facility. The staff at Life Storage took care of me over the phone, and were a great help to the movers when they arrived. I would recommend them 100 times over!!"

February 06, 2021
Rated 5.0 out of 5 stars Lliane Blons (on Google) at Life Storage, McKinney, TX (#524)

"Very courteous staff and great customer service! Rita and Evan have helped me rent here from out-of-state with great ease! The units are very clean and secure, and the prices are extremely affordable."

January 27, 2021
Rated 5.0 out of 5 stars Dwight Curtis (on Google) at Life Storage, McKinney, TX (#524)

"The manager at this location was very helpful and knowledge .Next she was very friendly and also help with my task. Last this location has great customer service and explains the material well."

January 10, 2021
Rated 5.0 out of 5 stars Saria G. (on Yelp) at Life Storage, McKinney, TX (#524)

"Very pleasing experience. Evan was warm and welcoming. He was able to answer every question I had, and made the process very smooth. Thanks again Evan!"

January 05, 2021
Rated 5.0 out of 5 stars Alexis Mateo (on Google) at Life Storage, McKinney, TX (#524)

"Best storage I’ve been to Rita is great recommend this storage to anyone !!!!"

December 09, 2020
Rated 5.0 out of 5 stars Alex Briggs (on Google) at Life Storage, McKinney, TX (#524)

"Rita is a fantastic manager. Her customer service is second to none. We moved across the country and she helped us arrange storage, figure out what units we needed, and how to reserve them. She was very responsive and very polite! All Texans should aspire to the courtesy, professionalism, and care shown by Rita. I would recommend this location to others, and I'm glad I used this facility."

November 19, 2020
Rated 5.0 out of 5 stars Dany Louise N. (on Google) at Life Storage, McKinney, TX (#524)

"Evans Danielson is a sweetheart🥰"

October 14, 2020
Rated 5.0 out of 5 stars Ali Pippin (on Google) at Life Storage, McKinney, TX (#524)

"Rita is an amazing person to deal with."

October 11, 2020
Rated 5.0 out of 5 stars A Google User (on Google) at Life Storage, McKinney, TX (#524)

"Miss Rita takes such good care of me there! Their units are clean, protected, and easily accessible. Highly recommend these folks!!"

October 04, 2020
Rated 5.0 out of 5 stars Kellianne B. (on Yelp) at Life Storage, McKinney, TX (#524)

"Rita helped me with three different units in a timely, professional manner. Each of my units was clean and easily accessible. I would recommend this one to anyone needing storage in McKinney!"

October 04, 2020
Rated 5.0 out of 5 stars Letici Muñoz (on Google) at Life Storage, McKinney, TX (#524)

"Great Service fast an very friendly. Came in an got some boxes an Rita was so pleasing to talk to."

October 01, 2020
Rated 5.0 out of 5 stars Cheyenne&Joshua Porter (on Google) at Life Storage, McKinney, TX (#524)

"Rita Vinson is fantastic with her customer service she is such a big help!! She was very polite!! She had everything done in a quick and timely manner! In my opinion she’s one of the best people that I have met for the storage facility job. I will be recommending people too go too life storage more often now! Thank you Rita Vinson"

September 08, 2020
Rated 5.0 out of 5 stars Chris Tarricone (on Google) at Life Storage, McKinney, TX (#524)

"Friendly staff and well kept facility...easy to deal with."

July 17, 2020
Rated 5.0 out of 5 stars Toni B. (on Yelp) at Life Storage, McKinney, TX (#524)

"Have had great experience with the management team for years!! I would highly recommend this location!!"

July 09, 2020
Rated 5.0 out of 5 stars Joshua Roberts (on Google) at Life Storage, McKinney, TX (#524)

"Legitimately the BEST experience one could ever hope for when looking for a facility to store their extras. From the moment we walked in, Jim took AMAZING care of us while offering pleasant conversation every time we saw him around... and he is always around! Truly, our experience drew that Jim has made his vocation a hobby and continually expressed joy in working with people who come to visit this location. Fair and honest pricing, with no surprises, and easy flexibility in closing out our unit. We will most certainly make the extra drive to this location for any future storage needs simply because of how good this initial experience was... highly recommend!"

July 08, 2020
Rated 5.0 out of 5 stars Jenny McDermott (on Google) at Life Storage, McKinney, TX (#524)

"I had storage here for over three years and they were absolutely great! Very helpful staff and the security and cleanliness of the center can’t be beat. Highly recommend!"

July 07, 2020
Rated 5.0 out of 5 stars Beth Laseter (on Google) at Life Storage, McKinney, TX (#524)

"Jim and Caroline are such sweet people, yet very professional. The property is well maintained and clean. I would recommend storing at this location without any hesitation."

May 29, 2020
Rated 5.0 out of 5 stars Mark Smith (on Google) at Life Storage, McKinney, TX (#524)

"I've rented here for years and you won't find a better place. Jim Anderson is great. It's well maintained and without him watching over the place I would have lost several items that I drove off and left outside my unit. I truly appreciate his character and he is always helpful and friendly."

April 01, 2020
Rated 5.0 out of 5 stars A J. (on Yelp) at Life Storage, McKinney, TX (#524)

"I kept a large storage facility here at Life Storage for four years. It was mainly due to the manager that is still there today! Jim was why initially rented there and is the reason why I stayed. Jim keeps a very close eye on things there and is always working on something. Not to mention one of the friendliest beings I have ever met. I would highly recommend stopping in and saying hi if you need a place close by to keep your extra goods."

March 12, 2020
Rated 5.0 out of 5 stars Jack Murphy (on Google) at Life Storage, McKinney, TX (#524)

"Tremendous staff, very clean facility and easy access all at a great price. Will be back again."

February 01, 2020
Rated 5.0 out of 5 stars Myrna Judge (on Google) at Life Storage, McKinney, TX (#524)

"Highly recommend this storage facility. Great customer service especially from the Manager, James. Thank you!"

December 31, 2019
Rated 5.0 out of 5 stars Tracy Rennie (on Google) at Life Storage, McKinney, TX (#524)

"Great people"

December 05, 2019
Rated 5.0 out of 5 stars Khaled Q (on Google) at Life Storage, McKinney, TX (#524)

"Always friendly, safe and secure!"

November 18, 2019
Rated 5.0 out of 5 stars Keith Palmer (on Google) at Life Storage, McKinney, TX (#524)

"These guys were exactly as they advertised. No pressure to sign long term contract, easy to start and easier to finish. Clean facility. Was a great location to store while in the process of moving."

November 12, 2019
Rated 5.0 out of 5 stars Shirley M. (on Yelp) at Life Storage, McKinney, TX (#524)

"Moving to McKinney, Texas.  Called Life Storage on Alma.  Talked with Darren and Jim.  Both were very helpful.  Turns out that I don't need storage at this time, but I want you to know, that if I did need their services, this is the place I would choose.  Thank you both for talking with me and easing my mind about what to do with all the stuff I don't need but  want forever!"

November 05, 2019
Rated 2.0 out of 5 stars David Dennis (on Google) at Life Storage, McKinney, TX (#524)

"I did not care for the significant rate increase over short period of time, and I *really* didn't care for the black mold that covered almost an entire wall of the inside of my storage unit. Not zesty."

November 03, 2019
Rated 5.0 out of 5 stars Matthew DiCicco (on Google) at Life Storage, McKinney, TX (#524)

"Great place!!!"

November 02, 2019
Rated 5.0 out of 5 stars Justincredible J (on Google) at Life Storage, McKinney, TX (#524)

"Jim and the staff at the Alma location are top notch. Great customer service and always a clean facility. I was a customer at this location for 10 months and highly recommend this location. Thanks again Jim!"

October 29, 2019
Rated 5.0 out of 5 stars Chase Kapitzky (on Google) at Life Storage, McKinney, TX (#524)

"Excellent storage unit facility. Very clean and very friendly / helpful site manager, Jim. Would highly recommend to anyone in the area looking for a storage unit service!"

August 28, 2019
Rated 5.0 out of 5 stars Sean T. (on Yelp) at Life Storage, McKinney, TX (#524)

"I love this location and definitely recommend them to anyone looking to rent a storage unit. Needed to part out my rx8 and store it. After looking for a storage unit and reserving it online, which was completely free and helped because of my busy work schedule, I had one the next morning by 10 am. The employees here went above and beyond looking to help me and make sure that everything I needed was taken care of. In addition to the customer driven service and the ease of getting the unit, the price was close to half of what I would have payed compared to the storage units I had been looking at. They even noticed that I had mistakenly not locked my unit from the night before and gave me a call first thing in the morning. The attention to detail and excellent customer service has definitely earned them a 5 star review and my business in the future."

August 17, 2019
Rated 5.0 out of 5 stars Sean Taylor (on Google) at Life Storage, McKinney, TX (#524)

"I love this location and definitely recommend them to anyone looking to rent a storage unit. Needed to part out my rx8 and store it. After looking for a storage unit and reserving it online, which was completely free and helped because of my busy work schedule, I had one the next morning by 10 am. The employees here went above and beyond looking to help me and make sure that everything I needed was taken care of. In addition to the customer driven service and the ease of getting the unit, the price was close to half of what I would have payed compared to the storage units I had been looking at. They even noticed that I had mistakenly not locked my unit from the night before and gave me a call first thing in the morning. The attention to detail and excellent customer service has definitely earned them a 5 star review and my business in the future."

August 17, 2019

Features & Info

Contact-free rental with "Rent Now"

You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.

Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.

Serving Dallas, McKinney and Prosper

Our self storage facility on Alma Rd is located north of the Sam Rayburn Tollway, between Eldorado Pkwy and Stonebridge Dr, near Tom Allen Jr. Park. Click here for directions to this Life Storage.

At Life Storage Facility #524, we offer great property security systems and clean, affordable storage units to rent for the residents of Prosper, New Hope, Hackberry, and other neighborhoods in McKinney, TX. Call us with questions, reserve online, or click here to compare other storage units in Dallas.

Rental Requirements:

  • Insurance required
  • Storage insurance available (third party)
  • $29 admin fee
  • Payments due monthly, with a minimum of one month rental

Payment Options:

  • Cash
  • Check
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Auto-payment