Self Storage Units near Dallas in Garland, TX, 75043

"Amazing, very helpful"

"Very nice space, easy to find & making the arrangements to reserve the space over the phone was a breeze. Their customer service skills are impeccable. Sorry I don't remember names. Thank you for your courtesy. (Garland on Broadway)"

"Quick and easy"

"Nice friendly and professional"

"Jessica was awesome and very helpful."

"This place has really improved recently, staff is very knowledgeable and patient. Jessica was so kind in helping greatly every step of the way. Will definitely recommend to anyone."

"Very friendly! Very helpful!!"

"Christian W was helpful and pretty quick. Got us in and out. Showed us our unit before purchasing. Good customer service"

"Omg very good place the attention is professional and they help you in what you need"

"Jessica did good. She was very pleasant"

"I really appreciated the ride on the golf cart to my unit. Great service!"

"Jessica is very polite and helped me get moved in quickly"

"Jessica rocks!"

"Jessica is very professional and easy to work with. She is very attentive to the needs of the customer and responds timely to concerns/requests."

"Awesome"

"Carol and Chloe are really helpful and nice."

"Dumpsters are always full and rent went way up on units."

"Amazing place, great people. Would come back but moving a couple hours away :3. I recommend!"

"When I reserve my storage space I later got a phone call from a lady at life storage to let me know all the things I need to get it and she help me make sure I had the right size and call to remind on the day of when I went to the store to pay the same lady was at the desk she was super friendly she stayed smiling and since she already called me to tell me what I needed it took no time to complete what was needed to get my storage..so far I m very happy with this location .friendly staff great prices and fast and easy service I highly recommend this location"

"Helpful"

"Poor judgement and lack of customer service...I guess this area had a horrible homeless problem which is not the customers fault"

"Thanks Brian for helping me out. God bless you"

"Thank you so much Bryan great customer service. Thank you for all your help and being so accommodating. If you need a storage this is the place."

"Carol is awesome she was quick and you can tell that shes a people person !!!!"

"Es fácil de conseguir una bodega en linea y sin contacto si eso es lo que deseas. Tienen bodegas aclimatado para ayudar a conservar tus cosas. Al igual puedes conseguir una bodega normal. No hay segundos pisos. A mi me agrada."

"Very considerate good customer service"

"I had a nice experience. Reed Clumpner was very professional and informative. He answered all my questions and even went over broad to insure my satisfaction"

"Great customer service!!"

"Stacy is so professional and helpful. 5 Star"

"Byron was awesome...he explained everything thourughly and politely...he also gave a wonderful tour...prices and location are really good!!!"

"I've used the orange company storage units and service and life storage doesn't even begin to compare how much easier and better it is. I'm not sure if they started doing the contactless renting before the pandemic or not but kiddos to them and their process, I was done in less than 15 mins. Their property was well lot, maintained and very well professionally kept."

"I got a storage space here bc i thought i was moving but my circumstances changed and i ended up not moving at the time so i called to cancel two days later since it was after 48 hrs i couldnt get a refund so i accepted that. I even signed the vacate notice via email. They still charged me for another month and said it was bc i didnt come take the lock off. I gave them permission to have a copy of the key and they couldnt take it off for me!? Claiming bc i didnt take the lock off they couldnt get that space rented. More like they were scamming me bc they had a copy of the key but acted like they forgot they had it. i had to go up there and pay for a whole other month i didnt even use after i already signed a vacate notice SMH i do not recommend this place at all!! They made me pay for two months and i didnt even use the storage"

"The front desk person was very pleasant to work with when I went. I believe his name was Reed."

"Rose and Reed were very informative and more than accommodating! First experience with a storage unit company and they made everything very easy and for an unbeatable price! Will definitely refer to all my friends and family. Thanks Rose and Reed!"

"Rose, the store manager, was so professional, helpful and just awesome! I arrived 2 minutes before their office closed and she still assisted me. She went through every step, didn't rush the process and showed me how to used the lock for the storage unit afterwards. Definitely would recommend this facility for your storage needs!"

"wonderful customer svc and extremely helpful staff all the way around she offered me good price"

"Ive been renting space here for years .. I have multiple units. I just rented some more. Rose and Reed were both amazing! Incredibly helpful wonderful attitude ."

"Fast and friendly front desk clerks"

"Best experience I've ever had with a storage company. Kept me informed of any changes through email. Staff is always super friendly and ready to help. I have been trying to organize clearing my unit from another state and management was sure to keep me posted on the status of my unit. When my movers left the lock off, I was alerted to make sure I knew. Rose was extremely helpful when I called to make sure everything was cleared out, she ran right over to check for me. No additional hidden fees, super easy process to vacate. Very pleased with entire experience."

"Reid was great. He was very helpful and informative. We weren't sure about the size of the storage unit so he offered to show us around. Great experience. Thanks!"

"I got in. I checked my storage. It was easy in and out. Nice."

"very friendly and super clean"

"These guys r great"

"I absolutely love this place! Rose is the best in customer service and is always extremely helpful! I honestly wouldn't want to spend my hard earned money on another storage company after my experience with rose and life storage!!"

"The manager is rude and hides the whole truth , I would not recommend them."

"Reid and Rose were both very friendly with outstanding customer service. Thank you!"

"Moving is stressful as it is but Reid was very helpful, friendly and welcoming. We highly recommend Life Storage and Reid!"

"They made me feel comfortable in the process of renting storage for the first time."

"Ms. Wilson was amazing and extremely helpful and accommodating during our process of finding the right size storage unit for my partner and I. She is very patient and informative! Overall great experience so far."

"Ms.Wilson very knowledge and helpful in assistant with renting my storage. She has a great personality in assistant customer service."

"This location is only one with a truck and they are perpetually unavailable. When I went to return it they were gone. Three days later while trying to reserve it they were unavailable for hours. When I showed up the following business day to rent it they were gone. I dont use this location to store but I do use Life Storage elsewhere and they only have an empty office when they are closed or showing the unit. I went half a block down and got a uhaul and will from now on because the truck they have it also junk and they make you actually bring a receipt for gas as though someone would scam them for the $5 in gas it takes to go 25 miles. No thanks"

"This is my 1st storage unit and oh what a great experience.  Great customer service and prices.  Rose took her time with me making sure I was comfortable and understood everything about my purchase."

"Rose helped me out with my storage. Thanks girl!"

"Awesome staff! I felt my belongings were safe! Thanks again for having us!"

"Staff was friendly, attentive and accommodating to our needs."

"Rose is kind, informative and so so helpful!highly recommend"

"I have been a tenant for almost two years. I moved here from another storage facility because the rates were much cheaper here. I have been more than happy with the facility and the staff. The managers are excellent, Rose was the asst. Mgr. when I moved in and is now the Mgr.,and she takes good care of the property and keeps things secure for her tenants. The property is being maintained very well, painting and structural work as needed. As with all storage facilities there are periodic rate increases but I have found Life Storage to be the most reasonable from back to when it was called Uncle Bob's. The web site is very good and I never had any problems with payments on line or receiving notices and information updates. I expect to be here for a while and believe the corporation to be reliable in the future."

"Very happy with the service"

"It was a great experience renting the storage."

"Great customer service!"

"Great friendly management, nice units, convenient location. Good place to trust your belongings. K"

"Rented a unit, the door was malfunctioning on moving day, they had it fixed extremely fast A+++ awesome staff. Rose is amazing definitely reccomend"

"Rose and Reed helped me a lot. They were extremely friendly and I really appreciate their patience with me."

"Great customer service and we'll kept facility! Wouldn't go anywhere else"

"Helpful quick service. Be careful with time frames and services. Get your quote and app completed before ya go. Save yourself $$$."

"The store manager Rose was very helpful. Great and friendly service. Highly recommend this place."

"Outstanding Customer Service!! Rose and her Team took great care of my needs plus picked the perfect storage space for me. The rates are excellent plus the use of their Van being a new Customer was by far the winner. Keep up the good work..."

"Shopping"

"excellent customer service treats me like a family"

"Outstanding Customer Service!! Rose and her Team took great care of my needs plus picked the perfect storage space for me. The rates are excellent plus the use of their Van being a new Customer was by far the winner. Keep up the good work..."

"Wonderful service. Demetrius an Rose are both very helpful. Great customer service I was in an out in no time."

"Really good"

"Both Rose and Demetrius were great."

"Awesome place to get your storage unit from and the rental for your stuff! , Rose the store manager is awesome and she took care of us! Thanks for service in our time of move."

"Rose was very efficient and helpful."

"I was a customer for 2 years. My Rent has been raised a few time without my knowledge. I originally started out at $45 now I'm being told my $75 rent is going to $95. I tried paying online like I always do, but I was licked out of my account. I called before the due date and was told they'll call me back, they were showing a storage! No call back and no access to online payment. Now I have a late fee.  When I arrived at the storage to pay, I was told my rent increased. I complained. The idiot employee told that maybe I should get someone to open a new account in their name so I can pay rent at $55 rather than $95. I asked told him why not offer an existing paying customer a better rate? He said well we're only going to triple the cost of your rent; you can always find a new storage. So I told him, your right, I'll be back to pay my rent, and move my belongings. When I came back, the Ass-whole billed my card for the whole month, instead of the days used and my late fee. What kind of Customer Service is this? And to encourage your customers to go elsewhere; then lock their storage, and overcharge the Customer...Hostages & Crappy Business Practice. DONT RENT HERE, NEW OWNERS BAD BUSINESS! #GarlandLifeStorage #Bypassthisplace"

"The staff is very friendly and knowledgeable. The rates are reasonable. The property is kept up. Ive been a customer for over six years."

"SUPER SERVICE!!"

"I rented online and did not realize I rented a standard not climate control.  The movers had already started loading the unit.  The office was closing and I was able to stop Rosie and she was so kind and stayed after hours to help me get another unit that was climate controlled.  After a long day of packing & moving I was about to have a break down and I can't thank Rosie enough for being so kind & so helpful.  I would recommend this place."

"Wonderful customer service and extremely helpful staff all the way around! Highly recommend"

"Went in to see a space I reserved online and the girl at the counter actually told me I might be able to use a smaller space with the stuff I planned on storing. Ended up getting the next size down-which also had a better special, and saved me a ton of money I couldn't really afford to begin with.10/10 would recommend, will always come back to a place that cares about the person more than how much money you can squeeze out of them. And the space worked perfectly, btw"

"The Assistant Manager, Demetrius, was very helpful and courteous. Truly enjoyed working with him.  I highly recommend Life Storage. Great experience!  Great special too - 2nd month free!"

"Very nice facility! Demetrius is very knowledgeable and helpful. Would definitely reccomend!"

"Demetrius was super friendly and helpful. This was the third place I called for information on prices and unit sizes, and the1st time anyone could answer my questions! Thank you so much!"

"My husband's accounts were frozen due to theft off his credit card so we informed this RIP OFF storage facility that they would have to wait till his accounts were unfrozen, they still charged him a late fee of $25.00. Dirty storage facilities that have rats inside there storages . CUSTOMERS BEWARE DO NOT USE THIS STORAGE COMPANY."

"Never again will I ever visit this location. Rose is the worst customer service representative I have ever encountered. As a professional dealing with the public myself, her over zealous personality was way over the top. Absolutely unprofessional."

"This place is awesome! The people here are great! They are always friendly and very helpful in working with you. Thank you Rose for always being so curious!"

"Great customer service"

"Demetrius was super polite and courteous!"

"Great place to store your items"

"Erin and Rose are assets to your company. These two ladies are very sweet and are always there to help with anything you might need. They work at the Garland Storage on Broadway. They are both AWESOME!!!!"

"Rates are too high."

"Keep up the great work"

"Very friendly understanding and answered all my questions with the right answer basically"

"Anytime I need any assistance those two woman are super I run a mobile detail so I’m like there everyday it’s always neat even there bathrooms are really neat don’t get that anywhere else.. but in short love the customer service and assistance keep it up lady’s"

"A superfantatic service, thank-you...."

"Erica did an excellent job. She was a pleasure to work with."

"You customer service agent was awesome! She was friendly and most helpful. She understood my needs and addressed them with options. She took me to the unit and helped me select the best unit to would work for my needs. Although the rental process took longer than I expected, it was worth the wait. And, the price was a great deal for me. Overall, LifeStorage was above and beyond all others out there. Thank you!"

"great people,very helpful."

"Thank you for keeping our stuff and at a reasonable rate. We felt our stuff was safe there. "

"Your truck added a lot to our moving experience It. Is a great addition to your excellent service Your personell go out of their way to be helpful."

"Great customer service"

"Everything was great! I have used your storage on several occassions."

"She asked what was gonna be stored so she could give us the size we needed and it was the perfect size .Thank u"

"Was satisfied with the property and service. I left because I retired and no longer need to store work materials."

"This is my second opportunity to rent with Uncle Bob's [Life Storage]. Whenever the need arises in the future, I will check them out first."

"Thanks for taking care of our stuff."

"It's been a good experience so far."

"My only complaint is the lack of 24 hr access that used to be available the last time I rented with Uncle Bob's Self Storage several years ago."

"Extremely friendly and very helpful! Out of the many other storage companies I've used, this company and the customer service experience has been the best! Thank you!"

"I just wish we had an Uncle Bob's [Life Storage] here in Greenville TX Kelly and Mitch were terrific. They helped me so very much."

"Rates were great and I enjoyed the space I was rented only 3 months but very happy with it."

"We moved our things out and called the Salvation Army to pick up what was left. Mitch went above and beyond to help them locate the unit and when they refused items - he called me and volunteered to take care of it so we didn't have to do it. WOW!! Above and beyond! I hope we NEVER need a storage unit again (doesn't everyone say that?) but if we do we will be back!"

"I have used many storage facilities. Uncle Bob's fr exceeds everyone!"

"Everyone is always very nice and very helpful!"

"The renting process was easy and the location convenient."

"All expectations were met."

"The use of moving truck to help move is ingenious, however they need one more truck. This way, they can give ppl 24 hours to use truck. 12 hrs through the middle of the night just isn't enough unless your superman."

"Manager went above and beyond"

"I am always kept informed with the status of my accunt which i appreciate "

"Kelly is always so polite and welcoming when I call her on the phone. She remembers that I am calling from Las Vegas and always asks how things are over here. It's a pleasure to call every month!"

"I didn't need to do anything. It was all taken care of for me."

"Kelli is a life saver!!!!!"

"The only thing I don't like is the price. And y'all keep going up on it."

"I was extremely satisfied with the service of the attendant. I would very highly recommend your storage facilities. Thank you for serving me"

"Over and beyond my expectations.Very good."

"The associates at the Broadway location are friendly, helpful, and considerate."

"good service, free truck"

"Love Kelly. She's so easy to talk to and so very friendly and helpful!"

"Associate was friendly, courteous, and efficient I am very pleased with my storage unit and with the lock system. "

"always a friendly staff (even if I am late with my payment (; )"

"Over all my experience has been satisfactory. However I did have one incident where my lock was cut off by mistake for an auction and I had to have my lock and keys replaced. It was an inconvenience because I drove from out of town to find my lock had been changed and my keys did not work. But the following day the woman at the front did assist me and was attentive to my needs and helped me through the dilemma. In the end I was satisfied though it should not have happened in the first place lol I would recommend uncle Bob's to others."

"The people that work there are great. The cigarette smell is awful, but I never have to stay too long. Thank you for so many years of assistance."

"I am happy with the results I get."

"Just keep up the good work!"

"it's been great,thanks!"

"In a time where people just "get by", the staff at Uncle Bob's Self storage always give 110% Customer Service. The ground/units are always clean and well maintained. Just this pass year they painted the entire property!"

"Kelly, the associate was experienced, knowledgible, friendly & easy to work with. I felt comfortable asking questions & talking with her."

"I have always been impressed. The only thing I would change is the hours at which I can get in the gate to get to my unit."

"I WISH YOU GUYS HAD CAR STORAGE."

"The Manager and Assistant MAnager of the Garland/Broadway location were always friendly, helpful and knowledgeable! "

"Lance and Kelly are great, they always greet my husband and I with a smile. Kelly is a great listener. You never feel just like a number when you're there. It's great. "

"Very satisfied with the personell there, always happy to see you and always helpful!"

"Uncle Bob [Life Storage] was very convenient & I loved the idea of the free rental truck with move & I loved the coupon for one month free it helped me out alot THANKS!!"