Self Storage Units near Dallas in Coppell, TX, 75019

"STAY AWAY. Terrible business practices. They "churn" with billing. Charging late fees, not cashing checks unless they include fees, thereby more late fees Awful. Awful. Predatory And then there was major rat damage."

"Excellent experience! Love this location. Great customer service!"

"Good service. Clean & neat location. Doreen very nice lady & very helpful. Keep it up."

"I Love miss Doreen. Been dealing with her since I moved to Texas. However, Life Storage has upped their storage prices and don't take partial payments during these very difficult times. I know alot of customers that agree and plan on leaving the storage facility."

"I found this property to be very clean & well maintained. Doreen the on-site office assistant answered all my questions regarding Life Storage's units & offered additional information about the property which was appreciated.  Doreen was pleasant to speak to & I felt comfortable as storage unit information was shared with me. I will rent a storage unit at this location should I need a unit in this area based on the reviews I've read & the service I received."

"Doreen es incredible I wish I was at her facility she was so helpful and gracious and helped answer my questions Thank yo Doreen. It was a pleasure"

"Doreen is AWESOME! I highly recommend this location, Doreen was so nice and helpful with all my move-in needs. The property is super clean, and the climate controlled area where my unit is located is kept nice and cool. Thank you for all your help!!"

"Ms. Doreen was wonderful she help get a cheaper at a sister location."

"Renting again at Life storage formerly Uncle Bob's. Very clean location, nice employees and would recommend if you need a place to store. I got a 10x10 this go around."

"Doreen was great and informative!!"

"Ms Doreen was very helpful, Knowledgeable and very kind. I made the right choice. Thank you"

"Very nice facility. I'm glad I found it!! Doreen was especially helpful & patient in answering all of my questions & concerns. It was a pleasure to do business with her!!!"

"I thought I was getting a really good deal. I'm renting like their tiniest unit and initially I got the unit for $31 a month. 4 months later it went up to $35. Now 8 months after that I'm at at $43."

"I was able to set up everything same day. Look at my storage and go. Doreen even drove me around to each storage that would fit me to find the perfect one!! 💚😊😊 The absolute BEST at what she does!"

"Doreen has been a Life Saver at Life Storage. Great experience. Highly recommend."

"Doreen Is the reason I do not want want to leave this place ! I have used storage facilities in the past and the experience wasn’t that great. However, since coming to this location I have received nothing but the best customer service all thanks to Doreen! You can tell she loves her job! Thank you so much for your top notch service !"

"I was just checking on storage for a family member who may. E moving here in a few months.  They were very helpful and gave me pricing on all the different sizes I thought would work, also on the climate co trolled spaces also, so I got all the info I thought I would pass on to family, so they would have an idea of thr prices and the details. Doreen who helped me was great and pretty much knew what info would be helpful. The property is well kept and clean and I was impressed.  Would definitely recommend to anyone."

"Having trouble finding the words to describe how friendly and awesome Doreen is, so I’ll leave it at that."

"Doreen was awesome! Such a great attitude and customer service! Best experience at ministorage business ever for me.  Facility is excellent as well. I highly recommend this location!"

"Very clean and they help you every step of the way! Doreen is accommodating and super friendly! Reasonable prices as well. I am happy I chose this storage company, would highly recommend!"

"Roy was extremely helpful. Very professional and respectful. Great customer experience."

"Bad experience with Management - see prior post."

"I have been using Life Storage in Coppell for years and they have always been amazing! They have very been accommodating and the staff has always been delightful to work with! I highly recommend!!"

"Roy is supper attentive super helpful and answered all my questions. He is so valuable for this company. The units are very clean and well maintained. Service is great."

"I was late 1 month of rent and asked them for payment arrangements and they said "no." 2nd month I'm obviously further behind now and ask them again for payment arrangements to catch up or at least 3 more days (payday) before putting a lien on my storage (bill was roughly at $220 before lien asked them to give me till 11/15 to pay- 3 days!!!!) they said again "no." After lien of est. $155 bill was close to est. $400.So now I'm even further behind.... AGAIN, I asked for some kind of arrangement or minimum amount I can pay to keep my storage- they said pay in full. At this point I'm feeling helpless since I'm obviously in a financial bind. Do I put food on my table foe the kids or do I pay my storage? They didn't care. 3 days of consideration was obviously too much to ask for. Well, today I get a RECEIPT - they Auctioned off my storage for $248!!!!!! I asked them for 3days when it was at 220 - I could have paid the $248 today had they told me it can auction that low. knowing I was in a financial bind, being in a "large corporation" and being that I've been trying to beg them for some kind of consideration - for them to turn around and auction it at $248 was literally a slap in the face. Happy Holidays right?! - Further details on BBB."

"My daughters story: I was late 1 month of rent and asked them for payment arrangements and they said "no." 2nd month I'm obviously further behind now and ask them again for payment arrangements to catch up or at least 3 more days until payday- before putting a lien on my storage (bill was roughly at $220 before lien asked them to give me till 11/15 to pay- 3 days!!!!) they said again "no." After lien of est. $155 bill was close to est. $400.So now I'm even further behind.... AGAIN, I asked for some kind of arrangement or minimum amount I can pay to keep my storage- they said pay in full. At this point I'm feeling helpless since I'm obviously in a financial bind. Do I put food on my table for the kids or do I pay my storage? They didn't care. 3 days of consideration was obviously too much to ask for. Well, today I get a RECEIPT stating I made a payment but apparently they sent it to me in error. It was supposed to go to the person who bid for my space. Come to find out, they Auctioned off my storage for $248!!!!!! I asked them for 3days when it was at $220! I could have paid the $248 today had they told me it can auction that low. Knowing I was in a financial bind, being in a "large corporation" and being that I've been trying to beg them for some kind of consideration - for them to turn around and auction it at $248 was literally a slap in the face and something both clients and Executives should be aware of. This all could have been avoided with a simple 3 day consideration. I'm sure the company could have made an arrangement for that.. Now I have lost valuable memories and articles for a price I COULD HAVE PAID. Happy Holidays right.... She had valuable items in the storage unit, kids belongings , personal paperwork, etc larger items like the washer, dryer and refrigerator, well they are gone but how do you replace the other? Very lousy and poorly managed company. So this is how you treat a person who is having financial hardship? Your better off going elsewhere!"

"I have been used life storage about a year now, one of life storage service I really love it, They can help receive your package and put it in your storage. I have a lot of package come to my storage every month, Doreen super friendly and helpful. She help me a lot and make everything are simple and easy ! She run this storage are the best one in our area."

"This is a great facility to store your stuff. Doreen at Life Storage always keeps the facility clean inside and out. She's very kind and professional. Thanks!"

"We have used Life Storage for years. Doreen keeps the facility spotless. Great place."

"Great location, great staff, clean facility and reasonable pricing. I have always had a pleasurable experience here and Doreen is very friendly and helpful."

"I love the way Ms. Doreen Willette, associate store manager in Coppell, Texas always makes my daughter and I are treated with such respect and welcomes us when we stop by to ask questions and or concerns.  My daughter is a client and my son will also be a client.  I've recommended this location to a friend and she is now another client.  I love the way Ms. Doreen treats everyone that walks into this location in Coppell.  Strongly recommend to anyone.  Thank you so much."

"Great employees with positive attitude and Doreen has been wonderful!"

"Great experience! Very helpful staff!"

"Was looking for a storage place for a possible move. And i was impressed with the cleanliness and friendly service at this location."

"Looking for space for my nephew who is moving to Texas and I definitely will be recommending this store for him to store at until he is able to find a place to live. Very courteous and helpful employees."

"Property always looks clean, we feel good to keep our things here,"

"Shout out to Doreen at Life Storage. She has taken care of my mom and her family's stuff for the past several years, and she's always been very kind and professional. Thanks!"

"During pandemic & national disaster I am in default on my 2 storage spaces I’ve paid on for almost two years as if this June.. I am assessed more fees , lien fees /late fees which make it even harder to catch up .. Seems like LIFE STORAGE FORGOT COMPASSION DURING THESE VERY HARD & TRYING TIMES .. SADLY A LITTLE COMPASSION GOES A LONG, LONG WAY .. I will begin looking for a new STORAGE FACILITY , THATS MIRE AFFIRDABLE DURING THESE VERY HARD AND TRYING TIMES .. I WAS VERY HAPPY WITH THEM UNTIL RECENTLY & AM LATE BC OF THE ICE STORM & HAVING BEEN FLOODED I HAD YO RENT PODS /HAVE DELIVERED & PAYING STORAGE ON THEM BC EVERYTHING HAD TO BE REMOVED FROM MY APT. No RENTERS INS. Didn’t cover the PODS OR A PLACE TO LIVE .. one POD IS OVER $500 a month - I have 2 and am basically homeless while everything is torn out down to rafters .. Sadly I still have to pay rent on my APT & Fwll behind on STORAGE .. I have applied for disaster relief - but so had everyone else .. I’ve yet to receive a dime of help. Now I owe $1100 to LIFE STORAGE .. Thanks ,"

"clean, friendly, and fair storage"

"Awesome service 😁"

"Very proffessional and helpful. Thank you"

"Fantastic location. The management here really cares and that makes me feel good about my younger being here."

"I love the people that work here. They are super friendly and helpful. I would recommend and any everyone to use this storage facility. They greet you with a smile even through a mask, you know they are smiling. ❤️"

"Good job"

"This place is always clean"

"This is the best place to store your items if you are looking for cleanliness and inexpensive. The management team are very professional and nice. The storage facility is very clean inside and out and very well maintained. You can not go wrong with this location."

"Very professional and courteous. Very detailed in explaining all aspects of transaction."

"I’ve been renting here for almost 4 (possibly 5...) years & the staff are amazing. (Granted, 99.9% of the time, I have ALWAYS dealt w/ Miss Doreen & she has always been ever so gracious, kind and patient w/ me!! If you can clone her —> DO IT!!) Also, the facility is in great condition, in a perfect location and close to so many things - but has never been dirty/dingy, overly crowded or a hassle @ all!! I HIGHLY RECOMMEND!! **VERY SATISFIED!!**"

"Found this facility the cleanest I have ever seen and the staff extremely helpful and courteous."

"I've spoke with Samantha she is an amazing person. I've possibly been needing a second unit for a motor bike. She does all she can to get ya the best setup ya need. The care free relaxed feel makes all easy peasy lemon squeezy. Stays clean lit well. It's everything you want in a storage umit, besides your own stuff lol."