Customer Reviews - Life Storage #750, Coppell
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We at Life Storage want to maintain the best storage facilities in Coppell, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Coppell (#750)
4.93 out of 5
based on 42 of our most recent Reviews
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5.0 out of 5
"Expectations exceeded! Doreen is a gem. I just adore her. Your place is spotless and Doreen makes me feel at ease storing my life there!"
April 27, 2019
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5.0 out of 5
"The staff was very courteous and the unit was clean and properly cooled. It took no time to get all the paperwork done when arranging the space."
July 31, 2018
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5.0 out of 5
"I have 10 units in the old Denton Carrollton location and MacArthur in coppell location for my business . The facilities are kept well and good customer service from Samantha in carrollton and Doreen in coppell, always helpful in case you need anything. Great people!
Definitely keep doing business with life storage in the future.
Miki"
May 25, 2018
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5.0 out of 5
"Great customer service!
The manager of the MacArthur storage facility in Coppell TX is wonderful! She is amazing and needs a raise! Love this place!"
April 29, 2018
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- Joseph from Waxahachie, TX
5.0 out of 5
"Doreen at the Coppell Tx location deserves recognition for being one of the best employees of a service business I have ever met. She went far and beyond her duties to help me on many occasions and was always very friendly and a model employee, I will always remember her for her help and attitude during my year long time at that location. "
March 23, 2018
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5.0 out of 5
"Doreen is a fabulous employee!!!! You are very lucky to have her!!"
February 24, 2018
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- Scott from Lewisville, TX
4.2 out of 5
"If it were a little cheaper it would been great but keep up the great work"
September 27, 2017
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5.0 out of 5
"Doreen exceeded our expectations by answering questions, selecting the right storage unit to meet our needs, and getting the truck to move our mother's things in storage. She is such an asset for your company!"
July 29, 2017
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5.0 out of 5
"Dorene was wonderful! She was very efficent, kind, helpful and fast. We were shocked that she was able to reserve a time for us to use the move in truck with short notice on a Saturday. So far we are very happy with our choice for storage. She seems to keep the facility very clean, safe and secure!"
June 18, 2017
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5.0 out of 5
"A big shout out to the store manager, Doreen for her help and always pleasant personality!"
June 07, 2017
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5.0 out of 5
"The ability to rent a moving truck is helpful. The person on McArthur Blvd where I rented was really good. She was personable, effective and efficient. My only recommendation. When moving day comes, for us a Saturday. I was a little concerned about not having someone there during the noon hour, closed for lunch may be an issue on busy days."
February 23, 2017
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5.0 out of 5
"Doreen is always very helpful and answers all my questions."
February 05, 2017
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5.0 out of 5
"Doreen, was very professional and customer friendly. I enjoy the experience of renting a storage space."
January 02, 2017
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5.0 out of 5
"Doreen is a true gem. Very friendly, knowledgable and accommodating. I had some scheduling complications and she worked with me to make it a painless event."
October 18, 2016
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5.0 out of 5
"Doreen was excellent to work with. A very good communicator and always professional & respectful."
September 26, 2016
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4.2 out of 5
"They were extremely helpful and flexible with my move."
July 25, 2016
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5.0 out of 5
"The manager is excellent. She is very professional and always helpful. She goes over and above to assist and make the property great. "
April 01, 2016
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4.9 out of 5
"The paperwork process was simple and quick. The associate was very friendly and answered all questions thoroughly."
March 28, 2016
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5.0 out of 5
"Our storage unit exactly meets our needs. We feel it is protected from harshest elements and secure. We were able to begin using it in the minimal amount of time. A complimentary truck was made available to get most of our stuff moved. The rate is reasonable. We are very happy!"
January 25, 2016
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5.0 out of 5
"Thank you Nic for the excellent service I received!"
December 23, 2015
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- Roger Chris from Prosper, TX
5.0 out of 5
"Overall a very helpful and professional experience."
October 27, 2015
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4.9 out of 5
"The team at the Uncle Bob's [Life Storage] was awesome. They knew all the services very well and help match me with the exact unit I needed. It was awesome that Uncle Bob's [Life Storage] has a program to pro-rate the months when extra days are not needed. "
September 24, 2015
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5.0 out of 5
"Doreen was awesome to work with. She is the main reason I was so satisfied and she is the reason I took the time to take this survey. Thank you, Doreen!"
August 04, 2015
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5.0 out of 5
"You people where great, thanks for the help of being able to rent a truck when needed"
April 23, 2015
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5.0 out of 5
"The lady associate not only is an excellent person as such,but is a wonderful professional,who missed her appointment, that she had that day, just to help us settle in our storage."
February 28, 2015
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5.0 out of 5
"I have been delighted since Uncle Bob's took over our storage facility. The online service has been upgraded and getting in and out of the facility has been made easier and makes sense!"
February 27, 2015
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4.5 out of 5
"Coppell Uncle Bob's associates have bn great and helpful, sometimes even calling to help with the online issues I had when they misspelled my last name on the contract, and I could NOT login. They fixed that but I was late in payments as I have to do payments online due to travel. Good crew."
October 20, 2014
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5.0 out of 5
"Doreen is always happy, and is very knowledgeable of the process and very attentive to our needs with the space. "
October 03, 2014
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5.0 out of 5
"Everyone one I have dealt with there has been an absolute pleasure! Nothing but kindness and genuine care."
September 25, 2014
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5.0 out of 5
"Doreen is AWESOME! She's the reason this facility is what it is' I am at the location in Coppell on MacArthur. The woman never stops...and is warm, joyful and SO helpful! A GREAT employee "
July 25, 2014
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5.0 out of 5
"Personable. Always make me feel known and special. Not just a storage number."
July 17, 2014
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4.9 out of 5
"Lady I met with was very nice, made me feel comfortable. Explained to me how the locks worked. Definitely made me feel like I can ask any silly question I came up with! "
July 02, 2014
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- Cynthia from Fort Worth, TX
4.5 out of 5
"The tiny office is VERY busy. I was there several times and had to wait as long as 35 minutes for service. There really should be at least 2 people on weekends."
June 28, 2014
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5.0 out of 5
"My experience with Uncle Bobs storage has been one of the best overall and easiest storing experiences ever. My family was a military family and I have stored my furniture in many storage facilities across the country, this has been the best experience. Michelle Veazie"
May 30, 2014
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4.9 out of 5
"I have been into the office a number of times over the past few weeks to purchase moving supplies. Each time I was greeted and helped promptly with courtesy and product knowledge. I eventually ended up renting a unit due to an issue with my movers, and it was easy and quick. The service was stellar - very nice people."
May 18, 2014
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5.0 out of 5
"The Coppell, TX location is a joy to visit. The staff is always smiling and very helpful. I cannot imagine ever leaving this storage facility as long as the need exists for our family. Close and convenient, friendly and clean. 5 stars for Uncle Bob's [Life Storage]!"
May 05, 2014
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5.0 out of 5
"The location is great. The deals and truck are great. Bought boxes (wish I had been told about the coupon online."
March 26, 2014
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5.0 out of 5
"Attendant is professional and amicable. Appreciate her willingness to be accommodating and reasonable."
March 18, 2014
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5.0 out of 5
"I have no complaints. The staff is always friendly and helpful and the storage unit and area is well maintained . Would definitely recommend to friends."
February 28, 2014
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5.0 out of 5
"Doreen is an absolute angel. I'd recommend Uncle Bob's [Life Storage] just because of her."
January 21, 2014
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5.0 out of 5
"wonderful! would certainly seek out and use services again."
November 25, 2013
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5.0 out of 5
"Doreen is the BEST !!!!! I felt so comfortable and truly was informed of all policies and procedures in a way I could easily understand. She as professional and personable all at the same time. What a Great first impression for your company. Amy is GREAT with a professional pleasant demeanor. I am glad I chose Uncle Bob's "
September 18, 2013
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