Self Storage Units near Dallas in Coppell, TX, 75019

"I love this Life Storage. It was so clean. The people are very nice and I liked that the gates lock at 10:00pm."

"I have been a customer at this Life Storage location for over 2 years. The location is always clean and Safe. The Staff have always been respectful, professional and friendly. On a recent visit of 1/14/23, I somehow lost my phone. Someone found it and dropped it off with the Manager, Doreen telling her the approximate booth location they found the phone. To my surprise and delight, Doreen was able to use that information, and their rental records to investigate and determine the cell number of the phone, and the Ownership of the phone. I hadn't even realized my loss, when my wife's phone rang and she was told they had found my phone, for me to come and get it. Who knew someone was on the lookout! Great Vigilance and initiative! Thank you, Doreen! I strongly recommend this storage location."

"Doreen does a fantastic job managing that facility. It's spotless and first class. I never worried about vandals or critters getting into our unit. Doreen has been helpful, polite and always makes me feel special. You"

"The facilities are nice. However they will charge you a full months rent even if you're moving out halfway through. They prorated my move-in. They're happy to do that so they get their money. But they bill you the full amount on the way out. All i wanted was to only pay for the 20 days I'll be using it on my last month. I've always paid the full fee on time every month. It's a terrible policy. I recommend going somewhere they will work with you and not gouge you for money."

"Doreen was a dream to work with. She was very accommodating. I had lost my lock and she worked around my schedule to unlock my unit. The property and office are neat and clean. So pleased I have a storage unit with Life Storage."

"My visit at the Life Storage was truly amazing. Doreen was awesome the property was clean and she was very helpful and friendly. Great customer service."

"Excellent. I enjoyed talking with her. Polite, Kind, informative.. Thanks for everything."

"Every two/three years I move from one apartment to another.. I always use this location to get my boxes.. The ladies here are so nice and helpful.. Today the nice lady working here offered to order me some Wardrobe boxes to be delivered at this location.."

"STAY AWAY. Terrible business practices. They "churn" with billing. Charging late fees, not cashing checks unless they include fees, thereby more late fees Awful. Awful. Predatory And then there was major rat damage."

"Excellent experience! Love this location. Great customer service!"

"Good company"

"Good service. Clean & neat location. Doreen very nice lady & very helpful. Keep it up."

"I Love miss Doreen. Been dealing with her since I moved to Texas. However, Life Storage has upped their storage prices and don't take partial payments during these very difficult times. I know alot of customers that agree and plan on leaving the storage facility."

"I found this property to be very clean & well maintained. Doreen the on-site office assistant answered all my questions regarding Life Storage's units & offered additional information about the property which was appreciated.  Doreen was pleasant to speak to & I felt comfortable as storage unit information was shared with me. I will rent a storage unit at this location should I need a unit in this area based on the reviews I've read & the service I received."

"Doreen es incredible I wish I was at her facility she was so helpful and gracious and helped answer my questions Thank yo Doreen. It was a pleasure"

"Doreen is AWESOME! I highly recommend this location, Doreen was so nice and helpful with all my move-in needs. The property is super clean, and the climate controlled area where my unit is located is kept nice and cool. Thank you for all your help!!"

"Ms. Doreen was wonderful she help get a cheaper at a sister location."

"Renting again at Life storage formerly Uncle Bob's. Very clean location, nice employees and would recommend if you need a place to store. I got a 10x10 this go around."

"Doreen was great and informative!!"

"Ms Doreen was very helpful, Knowledgeable and very kind. I made the right choice. Thank you"

"Very nice facility. I'm glad I found it!! Doreen was especially helpful & patient in answering all of my questions & concerns. It was a pleasure to do business with her!!!"

"I thought I was getting a really good deal. I'm renting like their tiniest unit and initially I got the unit for $31 a month. 4 months later it went up to $35. Now 8 months after that I'm at at $43."

"I was able to set up everything same day. Look at my storage and go. Doreen even drove me around to each storage that would fit me to find the perfect one!! 💚😊😊 The absolute BEST at what she does!"

"Doreen has been a Life Saver at Life Storage. Great experience. Highly recommend."

"Doreen Is the reason I do not want want to leave this place ! I have used storage facilities in the past and the experience wasn’t that great. However, since coming to this location I have received nothing but the best customer service all thanks to Doreen! You can tell she loves her job! Thank you so much for your top notch service !"

"I was just checking on storage for a family member who may. E moving here in a few months.  They were very helpful and gave me pricing on all the different sizes I thought would work, also on the climate co trolled spaces also, so I got all the info I thought I would pass on to family, so they would have an idea of thr prices and the details. Doreen who helped me was great and pretty much knew what info would be helpful. The property is well kept and clean and I was impressed.  Would definitely recommend to anyone."

"Having trouble finding the words to describe how friendly and awesome Doreen is, so I’ll leave it at that."

"Doreen was awesome! Such a great attitude and customer service! Best experience at ministorage business ever for me.  Facility is excellent as well. I highly recommend this location!"

"Very clean and they help you every step of the way! Doreen is accommodating and super friendly! Reasonable prices as well. I am happy I chose this storage company, would highly recommend!"

"Roy was extremely helpful. Very professional and respectful. Great customer experience."

"Bad experience with Management - see prior post."

"I have been using Life Storage in Coppell for years and they have always been amazing! They have very been accommodating and the staff has always been delightful to work with! I highly recommend!!"

"Roy is supper attentive super helpful and answered all my questions. He is so valuable for this company. The units are very clean and well maintained. Service is great."

"I was late 1 month of rent and asked them for payment arrangements and they said "no." 2nd month I'm obviously further behind now and ask them again for payment arrangements to catch up or at least 3 more days (payday) before putting a lien on my storage (bill was roughly at $220 before lien asked them to give me till 11/15 to pay- 3 days!!!!) they said again "no." After lien of est. $155 bill was close to est. $400.So now I'm even further behind.... AGAIN, I asked for some kind of arrangement or minimum amount I can pay to keep my storage- they said pay in full. At this point I'm feeling helpless since I'm obviously in a financial bind. Do I put food on my table foe the kids or do I pay my storage? They didn't care. 3 days of consideration was obviously too much to ask for. Well, today I get a RECEIPT - they Auctioned off my storage for $248!!!!!! I asked them for 3days when it was at 220 - I could have paid the $248 today had they told me it can auction that low. knowing I was in a financial bind, being in a "large corporation" and being that I've been trying to beg them for some kind of consideration - for them to turn around and auction it at $248 was literally a slap in the face. Happy Holidays right?! - Further details on BBB."

"My daughters story: I was late 1 month of rent and asked them for payment arrangements and they said "no." 2nd month I'm obviously further behind now and ask them again for payment arrangements to catch up or at least 3 more days until payday- before putting a lien on my storage (bill was roughly at $220 before lien asked them to give me till 11/15 to pay- 3 days!!!!) they said again "no." After lien of est. $155 bill was close to est. $400.So now I'm even further behind.... AGAIN, I asked for some kind of arrangement or minimum amount I can pay to keep my storage- they said pay in full. At this point I'm feeling helpless since I'm obviously in a financial bind. Do I put food on my table for the kids or do I pay my storage? They didn't care. 3 days of consideration was obviously too much to ask for. Well, today I get a RECEIPT stating I made a payment but apparently they sent it to me in error. It was supposed to go to the person who bid for my space. Come to find out, they Auctioned off my storage for $248!!!!!! I asked them for 3days when it was at $220! I could have paid the $248 today had they told me it can auction that low. Knowing I was in a financial bind, being in a "large corporation" and being that I've been trying to beg them for some kind of consideration - for them to turn around and auction it at $248 was literally a slap in the face and something both clients and Executives should be aware of. This all could have been avoided with a simple 3 day consideration. I'm sure the company could have made an arrangement for that.. Now I have lost valuable memories and articles for a price I COULD HAVE PAID. Happy Holidays right.... She had valuable items in the storage unit, kids belongings , personal paperwork, etc larger items like the washer, dryer and refrigerator, well they are gone but how do you replace the other? Very lousy and poorly managed company. So this is how you treat a person who is having financial hardship? Your better off going elsewhere!"

"I have been used life storage about a year now, one of life storage service I really love it, They can help receive your package and put it in your storage. I have a lot of package come to my storage every month, Doreen super friendly and helpful. She help me a lot and make everything are simple and easy ! She run this storage are the best one in our area."

"This is a great facility to store your stuff. Doreen at Life Storage always keeps the facility clean inside and out. She's very kind and professional. Thanks!"

"We have used Life Storage for years. Doreen keeps the facility spotless. Great place."

"Great location, great staff, clean facility and reasonable pricing. I have always had a pleasurable experience here and Doreen is very friendly and helpful."

"I love the way Ms. Doreen Willette, associate store manager in Coppell, Texas always makes my daughter and I are treated with such respect and welcomes us when we stop by to ask questions and or concerns.  My daughter is a client and my son will also be a client.  I've recommended this location to a friend and she is now another client.  I love the way Ms. Doreen treats everyone that walks into this location in Coppell.  Strongly recommend to anyone.  Thank you so much."

"Great employees with positive attitude and Doreen has been wonderful!"

"Great experience! Very helpful staff!"

"Was looking for a storage place for a possible move. And i was impressed with the cleanliness and friendly service at this location."

"Looking for space for my nephew who is moving to Texas and I definitely will be recommending this store for him to store at until he is able to find a place to live. Very courteous and helpful employees."

"Property always looks clean, we feel good to keep our things here,"

"Shout out to Doreen at Life Storage. She has taken care of my mom and her family's stuff for the past several years, and she's always been very kind and professional. Thanks!"

"During pandemic & national disaster I am in default on my 2 storage spaces I’ve paid on for almost two years as if this June.. I am assessed more fees , lien fees /late fees which make it even harder to catch up .. Seems like LIFE STORAGE FORGOT COMPASSION DURING THESE VERY HARD & TRYING TIMES .. SADLY A LITTLE COMPASSION GOES A LONG, LONG WAY .. I will begin looking for a new STORAGE FACILITY , THATS MIRE AFFIRDABLE DURING THESE VERY HARD AND TRYING TIMES .. I WAS VERY HAPPY WITH THEM UNTIL RECENTLY & AM LATE BC OF THE ICE STORM & HAVING BEEN FLOODED I HAD YO RENT PODS /HAVE DELIVERED & PAYING STORAGE ON THEM BC EVERYTHING HAD TO BE REMOVED FROM MY APT. No RENTERS INS. Didn’t cover the PODS OR A PLACE TO LIVE .. one POD IS OVER $500 a month - I have 2 and am basically homeless while everything is torn out down to rafters .. Sadly I still have to pay rent on my APT & Fwll behind on STORAGE .. I have applied for disaster relief - but so had everyone else .. I’ve yet to receive a dime of help. Now I owe $1100 to LIFE STORAGE .. Thanks ,"

"clean, friendly, and fair storage"

"Awesome service 😁"

"Very proffessional and helpful. Thank you"

"Fantastic location. The management here really cares and that makes me feel good about my younger being here."

"I love the people that work here. They are super friendly and helpful. I would recommend and any everyone to use this storage facility. They greet you with a smile even through a mask, you know they are smiling. ❤️"

"Good job"

"This place is always clean"

"This is the best place to store your items if you are looking for cleanliness and inexpensive. The management team are very professional and nice. The storage facility is very clean inside and out and very well maintained. You can not go wrong with this location."

"Very professional and courteous. Very detailed in explaining all aspects of transaction."

"I’ve been renting here for almost 4 (possibly 5...) years & the staff are amazing. (Granted, 99.9% of the time, I have ALWAYS dealt w/ Miss Doreen & she has always been ever so gracious, kind and patient w/ me!! If you can clone her —> DO IT!!) Also, the facility is in great condition, in a perfect location and close to so many things - but has never been dirty/dingy, overly crowded or a hassle @ all!! I HIGHLY RECOMMEND!! **VERY SATISFIED!!**"

"Found this facility the cleanest I have ever seen and the staff extremely helpful and courteous."

"I've spoke with Samantha she is an amazing person. I've possibly been needing a second unit for a motor bike. She does all she can to get ya the best setup ya need. The care free relaxed feel makes all easy peasy lemon squeezy. Stays clean lit well. It's everything you want in a storage umit, besides your own stuff lol."

"Clean! And safe!"

"Doreen is fantastic! Always so helpful any time we need it!"

"This has been a great temporary facility for us. Clean, safe and easily accessible. The staff is always pleasant and helpful!"

"The manager was always very friendly and greeted me whenever I came into the office and even waved when I came through the gates."

"Doreen is an absolute pleasure to work with."

"We had a great experience with this storage facility. Doreen provided wonderful customer service. Everything was well maintained. We would recommend to everyone."

"This facility is absolutely wonderful. Having onsite management is important to us. Doreen is professional and a good representative of Life Storage. She is always friendly and very helpful. We have had several needs for storage and Doreen is always right there willing to help us. We have had several different size units over the years and all have been well maintained. Currently very happy with the unit we have now."

"Renee is such a pleasure to deal with. Very helpful!"

"Great place and awesome service!"

"Great storage facility, we just moved and place the furniture and boxes into a one large unit here (Rescue Moving Services) The parking lot and units very clean and the lady from the office wao she was super cool. I really recommend this storage in Coppell,tx."

"There is a young lady their name to rain beltline and MacArthur and the city of Coppell Texas.. always kind always helpful she deserves a two weeks paid vacation of her choice anywhere second a pay raise third of promotion. And feed Lowe's hire I will be moving out . Stars number 28 thank you Doreen for everything you have done for me may Jesus always keep you safe happiness and in good health. Much love Wayne Edmondson storage building 28."

"I visited this property recently shopping around for a storage and I was very pleased with my visit and will probably rent from this location. The office was very clear and well kept, friendly and helpful staff who was a delight to speak with. Id recommend this storage for sure!"

"Awesome personal service.  Clean professional and reasonable fees.  I recommend to everyone"

"The staff are friendly and the place is clean ."

"Friendliest staff I've ever had the pleasure of doing business with. Easy access to unit, premises is always clean. And always a smile on their faces, which goes a long way these days"

"One of the finest customer care experiences I've had. Immaculate facility, incredibly well-managed. Doreen provides a level of expertise and friendliness that is rare these days. I recommend this facility wholeheartedly!"

"Great place, staff,and pricing!"

"What an amazing storage facility. Doreen was informative and extremely helpful. Our unit was clean as is the entire facility. Thankful I found this and so close to home. Will definitely recommend to others in need of a storage unit."

"I cant say enough good things about this place. The customer service Doreen gave was top notch. Very personable, knowledgeable and very, very helpful. I wasnt able to get the storage at her facility but she helped me look for one close by, found a good price , and found it, gave me directionstruly amazing customer service !"

"The support from the staff, specifically from Doreen, was awesome. I get a response and help for everyone of my questions. The facility is great. Definitely I recommend this site."

"What a wonderful experience. Doreen was so informative and gave important information that we would have never thought of. She was efficient and made us feel comfortable that we would be leaving our belongings in a safe place. What an asset she is to your company!"

"Professional!"

"Great place. Used a climate controlled one for 3 months. Awesome customer service."

"Great service! I loved it!"

"Doreen provided excellent service before and during moving my possession into the unit. She met me at the gate and also came to the hallway to check if everything was going well. I will use this location again if I need storage space. It is spotless and very well maintained!"

"These girls rock!! Got a super good deal and the ladies are super nice dd Would highly recommend this place!!"

"everything is always great. We have no complaints."

"Would recommend this location for any of your storage needs. Ms. Doreen has been super helpful getting the best deal possible for my specific storage need!! Thanks so much"

"Store was nice and clean the customer service was great."

"Ive been using the Coppell location for over six years now and I love it there. Doreen the manager has been helping me as Ive upsized and downsized over the years and she is great! She goes above and beyond to go the extra mile and is warm and friendly. The facility is clean and I feel safe there unlike some of the other nearby places Ive visited. I was worried when it changed names from Uncle Bobs but the transition was smooth and the service is as good or better! Sandi"

"This is an awesome storage facility. It's located very conveniently, it's always staffed whenever you have a. question. Doreen is awesome! She was very accommodating with helping set up a time to use the truck and cutting a lock when I forgot my key, whoops! Highly recommend her and this facility."

"Great great great great!! So helpful in my stressful time she is the best no doubt!"

"Doreen at Life Storage is awesome, she is so thorough, helpful and keeps her facility always top notch. If you need to store something I would highly recommend Life Storage in Coppell Texas you wont be disappointed."

"Wow a great service. Doreen is the best. Highly recommend."

"Expectations exceeded! Doreen is a gem. I just adore her. Your place is spotless and Doreen makes me feel at ease storing my life there!"

"The lady was nice, and she has a lot of experience in this business!"

"This place is awesome it has Affordable pricing , ,lovely people . Definitely Recommend live storage"

"Anyone moving to the area would benefit greatly using this facility for their storage needs. Doreen was both professional and accommodating from the first phone call to the day the truck delivered my belongings to the unit. All my questions were answered with a smile and I walked away confident that I had made a good choice. Thank you, Doreen, for making this part of my move pain free."

"Doreen is what makes driving back and forth to our storage unit an absolute pleasure. Doreen exemplifies what personal attention is all about... think Jerry Maguire and Rod Tidwell! Always a smile, a friendly wave, and/or cheerful disposition when I have questions or need to upgrade to a larger price unit. Recently, my mother and aunt moved from Minnesota and Doreen ensured everything was good to go when moving truck arrived early in the morning. The facility is extremely well maintained and super clean! We wouldnt go anywhere else for our storage needs. God bless you, Sweet Doreen!! =O<û="

"Quick, easy process"

"Very nice lady....very professional...concerned about the costumer and good at what she does!!...Thanks!"

"Property is clean and well run. Doreen, the manager, has always gone above and beyond to help and get things taken care of."

"Very helpful and friendly. Convenient, secure, clean and accessible location."

"hello I was in a few weeks ago looking at some stored units and a very nice young lady was very helpfully in getting me the correct info in needed. her name was Alicia very kind sweet young lady ill definely be coming back soon because of her. the office area was very nice and clean and that's what I like to see a nice clean pace and very well secured.thank you so much"

"Helpful staff, clean , and secure."

"Management is VERY helpful, clean property and it's a secure location....best storage in area."

"Good place, informative and helpful."

"This is place to store longterm or for a few months. Manager, Doreen is very professional and courteous. The units are convenient, clean and will keep your belongings safe. I have never had any problems with bugs or accessing my unit. I would recommend using this facility for any storage need."

"The manager was very helpful and informative as I didn't know what exactly I needed. Also, the office and grounds were very clean."

"If you don't access your unit often this place is for you. The manager is great! The staff however is not very helpful, it is rare that there are carts to assist with items and it seems that no one is in the office nor can they return a call."

"Friendly and professional"

"The staff was very courteous and the unit was clean and properly cooled. It took no time to get all the paperwork done when arranging the space."

"I have 10 units in the old Denton Carrollton location and MacArthur in coppell location for my business . The facilities are kept well and good customer service from Samantha in carrollton and Doreen in coppell, always helpful in case you need anything. Great people! Definitely keep doing business with life storage in the future. Miki"

"Great customer service! The manager of the MacArthur storage facility in Coppell TX is wonderful! She is amazing and needs a raise! Love this place!"

"Doreen at the Coppell Tx location deserves recognition for being one of the best employees of a service business I have ever met. She went far and beyond her duties to help me on many occasions and was always very friendly and a model employee, I will always remember her for her help and attitude during my year long time at that location. "

"Doreen is a fabulous employee!!!! You are very lucky to have her!!"

"The manager of this facility is an absolute gem!!"

"If it were a little cheaper it would been great but keep up the great work"

"Doreen exceeded our expectations by answering questions, selecting the right storage unit to meet our needs, and getting the truck to move our mother's things in storage. She is such an asset for your company!"

"Miss Doreen is wonderful person."

"Dorene was wonderful! She was very efficent, kind, helpful and fast. We were shocked that she was able to reserve a time for us to use the move in truck with short notice on a Saturday. So far we are very happy with our choice for storage. She seems to keep the facility very clean, safe and secure!"

"A big shout out to the store manager, Doreen for her help and always pleasant personality!"

"Everything was very efficient "

"Great service"

"The ability to rent a moving truck is helpful. The person on McArthur Blvd where I rented was really good. She was personable, effective and efficient. My only recommendation. When moving day comes, for us a Saturday. I was a little concerned about not having someone there during the noon hour, closed for lunch may be an issue on busy days."

"Doreen is always very helpful and answers all my questions."

"Doreen, was very professional and customer friendly. I enjoy the experience of renting a storage space."

"Doreen is a true gem. Very friendly, knowledgable and accommodating. I had some scheduling complications and she worked with me to make it a painless event."

"Doreen was excellent to work with. A very good communicator and always professional & respectful."

"They were extremely helpful and flexible with my move."

"It was a great experience "

"The manager is excellent. She is very professional and always helpful. She goes over and above to assist and make the property great. "

"The paperwork process was simple and quick. The associate was very friendly and answered all questions thoroughly."

"Our storage unit exactly meets our needs. We feel it is protected from harshest elements and secure. We were able to begin using it in the minimal amount of time. A complimentary truck was made available to get most of our stuff moved. The rate is reasonable. We are very happy!"

"No complaints, great service"

"Thank you Nic for the excellent service I received!"

"Very friendly and knowledgeable"

"Overall a very helpful and professional experience."

"The team at the Uncle Bob's [Life Storage] was awesome. They knew all the services very well and help match me with the exact unit I needed. It was awesome that Uncle Bob's [Life Storage] has a program to pro-rate the months when extra days are not needed. "

"Doreen was awesome to work with. She is the main reason I was so satisfied and she is the reason I took the time to take this survey. Thank you, Doreen!"

"The lady manager who helped me was outstanding!!"

"You people where great, thanks for the help of being able to rent a truck when needed"

"The lady associate not only is an excellent person as such,but is a wonderful professional,who missed her appointment, that she had that day, just to help us settle in our storage."

"I have been delighted since Uncle Bob's took over our storage facility. The online service has been upgraded and getting in and out of the facility has been made easier and makes sense!"

"Absolutely loved staff and friendliness received"

"Coppell Uncle Bob's associates have bn great and helpful, sometimes even calling to help with the online issues I had when they misspelled my last name on the contract, and I could NOT login. They fixed that but I was late in payments as I have to do payments online due to travel. Good crew."

"Doreen is always happy, and is very knowledgeable of the process and very attentive to our needs with the space. "

"Everyone one I have dealt with there has been an absolute pleasure! Nothing but kindness and genuine care."

"Doreen made the experience great"

"Doreen is AWESOME! She's the reason this facility is what it is' I am at the location in Coppell on MacArthur. The woman never stops...and is warm, joyful and SO helpful! A GREAT employee "

"Personable. Always make me feel known and special. Not just a storage number."

"Lady I met with was very nice, made me feel comfortable. Explained to me how the locks worked. Definitely made me feel like I can ask any silly question I came up with! "

"I am very satisfied with the service provided."

"The tiny office is VERY busy. I was there several times and had to wait as long as 35 minutes for service. There really should be at least 2 people on weekends."

"My experience with Uncle Bobs storage has been one of the best overall and easiest storing experiences ever. My family was a military family and I have stored my furniture in many storage facilities across the country, this has been the best experience. Michelle Veazie"

"I have been into the office a number of times over the past few weeks to purchase moving supplies. Each time I was greeted and helped promptly with courtesy and product knowledge. I eventually ended up renting a unit due to an issue with my movers, and it was easy and quick. The service was stellar - very nice people."

"The Coppell, TX location is a joy to visit. The staff is always smiling and very helpful. I cannot imagine ever leaving this storage facility as long as the need exists for our family. Close and convenient, friendly and clean. 5 stars for Uncle Bob's [Life Storage]!"

"Everything runs smooth"

"The location is great. The deals and truck are great. Bought boxes (wish I had been told about the coupon online."

"Attendant is professional and amicable. Appreciate her willingness to be accommodating and reasonable."

"I am very satisfied with the facility and service"

"I have no complaints. The staff is always friendly and helpful and the storage unit and area is well maintained . Would definitely recommend to friends."

"Doreen is an absolute angel. I'd recommend Uncle Bob's [Life Storage] just because of her."

"wonderful! would certainly seek out and use services again."

"Doreen is the BEST !!!!! I felt so comfortable and truly was informed of all policies and procedures in a way I could easily understand. She as professional and personable all at the same time. What a Great first impression for your company. Amy is GREAT with a professional pleasant demeanor. I am glad I chose Uncle Bob's "

"Doreen did an excellent job. This was my first rental experience and she took good care of me. I had some movers from Amarillo, TX that weren't treating me very good and Doreen drove by on her golf cart at least 2 times to see how I was doing. It was very comforting. I don't know anybody else who would take the time to do that. She made sure all of my needs were met. She is top on my list and I would recommend her for a customer service award."