*Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
We at Life Storage want to maintain the best storage facilities in Carrollton, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
"It was a great experience.
the pricing was reasonable.
the pro-rated price for staying just over the 1st of the month was reasonable.
checking out was easy.
Rarely a line in the office.
great customer service.
I would recommend this particular storage facility to anyone and everyone."
"Samy is the absolute best here. Allways stops to greet me when im entering the property, truly going above and beyond 'normal customer service'. outstanding."
"The manager At Denton Drive location is thorough, thoughtful, polite, compassionate and goes above and beyond to help!-Excellent role model and employee!"
"One day I had to get in my storage but couldn't get in the door for the climate controlled area. One of the representatives was out on golf cart, but did not hesitate to come over and let me in the building. He was a big help as it was hot out. "
"Working first with Nancy she was a people person, but screwed up our monthly billing and payment. Then she charged us for her error with a late charge. When it happened a second time I went in to complain or plan to leave. The new person there was GREAT and she fixed everything, even crediting the false late charge. All was fixed and is working well now. Clearly the company saw they had a problem and replaced it with a good person. Thanks,"
"This is not first time storing with Uncle Bob's [Life Storage], each time I've had a very good experience. The ladies in at the Old Denton Road location are always very nice and give great customer servic. "
"My storage unit leaked one time and destroyed some papers. It would have been nice to receive some small rental compensation, even though it wasn't directly your fault. Secondly, I had asked to be notified when a largest unit opened, so that I could consolidate my 2 units but was never contacted. Seems something would have opened up in 2 year?
Perhaps it just didn't happen. Overly
generally though I was happy with my units. Thanks."
"I was very pleased with Nancy and Amy in the Carrollton Texas location. Both were extremely friendly and helpful. I give them an A+ 100%. The property looked fabulous also. "
"There are two problems that I notice.
1. When I enter the gate code to exit the property, I must leave my car to do so. I cannot get back into my car and buckle my seat belt before the gate starts to close.
2. The second set of codes to enter the building do not always work."
"Location is neat, clean, and secure. Workers are friendly and helpful. Parking near the office is very limited and difficult.
There is a problem with exiting the area. If I type in the gate access code on exiting, I do not have enough time to get back into my car and fasten my seat belt before the gate closes. "
"I wish there was 24 hr accessibility and rates are high. When I am a long time customer of insurance I get special pricing or a discount.....not at Uncle Bobs [Life Storage]. "
"Thank you so much for your can-do attitude and always checking to see if there is anything you can do. Awesome customer service. Sincerely, Lisa Customer since 1997ish"
"I greatly appreciate your service. I never had a problem and always received great customer service. If I ever need storage again, I would definitely use Uncle Bob's again.
Thank you and God Bless"
"Have rented units in both Arvada and Aurora Colorado locations and have been extremely pleased with the service. Facility in Carrollton, TX was clean and move in service was excellent; however, multiple calls to store manager required to resolve overpayment issue which, in my opinion, was unacceptable that I had to take the initiative to call back several times. Glad I moved back to Colorado!"
Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
Life Storage in Carrollton offers storage units with climate and humidity control to help protect your belongings from the effects of temperature and air moisture.
This facility offers moving van or truck rental to help make your move easier. You'll get the vehicle rental at a discounted rate with any new storage rental.
Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements.
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Dallas, Carrollton and Trinity Mills
Our self storage facility on Old Denton Road is located north of the President George Bush Turnpike, between Crystal Falls Dr and E Trinity Mills Rd, near Carrollton Public Works Department. Click here for directions to this Life Storage.
At Life Storage Facility #7104, we offer great property security systems and clean, affordable storage units to rent for the residents of Trinity Mills, Addison, Northcrest, and other neighborhoods in Carrollton, TX. Call us with questions, reserve online, or click here to compare other storage units in Dallas.
Rental Requirements:
Insurance required
Storage insurance available (third party)
$25 admin fee
Payments due monthly, with a minimum of one month rental
