Customer Reviews - Life Storage #344, Beaumont
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We at Life Storage want to maintain the best storage facilities in Beaumont, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Beaumont (#344)
4.92 out of 5
based on 57 of our most recent Reviews
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5.0 out of 5
"Everything went very well and I have no complaints."
February 18, 2019
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- Stratton from Beaumont, TX
5.0 out of 5
"Courtney and Brittany are absolutely phenomenal. They are pleasant and patient with me. When I have a question they answer it. When they say they will call you back you’re getting a call. I will never store anywhere else because they are the best."
February 11, 2019
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5.0 out of 5
"Brittany was amazing! She was extremely helpful in getting me set up with the perfect space and everything I needed to have a stress free move."
October 16, 2018
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- Michael from Beaumont, TX
5.0 out of 5
"Courtney was extremely helpful, making sure that I received the promotions and well as the correct sized room."
June 18, 2018
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5.0 out of 5
"The service was awesome and courteous and it was more than I thought I would or could get out of any storage facility thanks a lot for everything"
May 18, 2018
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5.0 out of 5
"Yes! For some reason, my lock was stuck and could not get into my locker since my husband passed away. My rep walked me through the entire process meeting me at the locker. She brought tools to break the lock. We decided what needed to be removed, put it on a cart and headed back to the office where we selected a user friendly lock. She escorted me back to my locker to make sure all was well and now I'm good to go with no new surprises. She definitely an asset to the Dowlen store in Beaumont, TX. I give her an A+. because my husband took care of all of these type errands with me as a back seat driver!"
May 18, 2018
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5.0 out of 5
"We have used Uncle Bob's which is now Life Storage on multiple occasions over the years and have always been satisfied."
April 19, 2018
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- Lomethea from Beaumont, TX
5.0 out of 5
"The worker took time with me when I didn't really know what size storage I need. She asked questions to see what kind of items I had and suggested what size would be best for me. And she was correct and I still have room for a few more things."
November 27, 2017
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5.0 out of 5
"The young Ladies Courtney and Brittani are always attentive and go above and beyond to help whenever we have an issue that arises. I love how friendly they are and always seem to remember me or my staff."
November 27, 2017
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5.0 out of 5
"Brittany was very helpful and knowledge and seemed happy to help us in any way she could."
October 31, 2017
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5.0 out of 5
"An alltogether pleasant experience; I cannot say enough
good things baout Courtney's handling of our inquiries."
May 11, 2017
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5.0 out of 5
"The associates are very friendly. Issues have been taken care of promptly."
April 27, 2017
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- Deloris from Beaumont, TX
5.0 out of 5
"The associates that I dealt with, Brittany and Courtney, they were extremely helpful. They seemed genuinely happy to help me with whatever I needed. If I ever need, or any family member needs to get additional storage for a time, I will definitely recommend Life Storage."
April 26, 2017
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5.0 out of 5
"Associate was friendly and helpful. Property is clean and I feel safe. "
April 26, 2017
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5.0 out of 5
"Courtney and Brittany are the best I been storing here a while always clean always smiling."
March 03, 2017
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- Chasity from Beaumont, TX
5.0 out of 5
"The entire experience was great! From the time I walked in until the time I left. I was smiling just as much as the sales associate. She was very friendly and helpful, as She walked me through the process, she ensured me that I was in good hands. I was blown away by the cleanliness of the storage facility. It was everything I imagined. Thanks Life Storage for a great experience!"
February 18, 2017
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5.0 out of 5
"The manager was outstanding! She was courteous and really went above and beyond my expectations in every way"
January 17, 2017
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- William from Livingston, TX
5.0 out of 5
"Staff went above and beyond to help me when I checked out."
December 25, 2016
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5.0 out of 5
"Brittany is so patient she had a lot of customers she got us in and out with a smile."
December 07, 2016
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5.0 out of 5
"Brittany & Courtney were extremely helpful with an experience that is normally loathsome. I'm grateful they were able to make my moving easier..."
November 05, 2016
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5.0 out of 5
"We have been customers for several years now. Last month, we chose to give away much of our items and then condense our storage into one unit, spending an entire Friday there in order to achieve this! Both Courtney and Brittany were SO so polite, helpful and willing to address any of our requests, etc. They both should be acknowledged for their professionalism and courtesies.
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September 27, 2016
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4.5 out of 5
"None at this time.
Thanks for all your help keeping eye on my properties.
"
June 01, 2016
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5.0 out of 5
"Love it. Wish y'all were more affordable but you get what you pay for. You keep it maintained and safe which is the key for me. Thanks!"
May 26, 2016
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4.9 out of 5
"Uncle Bobs exceeded my expectations. It was always clean & well-maintained with helpful attendants. I would definitely use them again if necessary."
May 23, 2016
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4.8 out of 5
"Never having rented a self-storage unit before, I did not know what to expect. I was pleasantly surprised with your customer service delivery."
April 25, 2016
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- Cheryl from Port Arthur, TX
5.0 out of 5
"Keep doing want you do, people with respect , a warm smile an we will forever use your company "
April 22, 2016
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5.0 out of 5
"Anytime I have ever needed anything, the staff are always friendly, knowledgeable and eager to help. You have top notch staff in your Beaumont locations!"
April 04, 2016
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5.0 out of 5
"Your facility is always clean and well maintained. Very easy to access and the folks in the office are very friendly and helpful Great place"
March 25, 2016
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- Richelle from Beaumont, TX
5.0 out of 5
"you'll meet all my expectations. I love the cleanness of the storage facilities, also the friendliness. "
February 19, 2016
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- Cornelius from Beaumont, TX
5.0 out of 5
"Courtney and Amber were awesome. They really took care of me. "
February 05, 2016
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4.9 out of 5
"No long term commitment contract and emaculately clean inside."
December 25, 2015
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4.3 out of 5
"I think it should have more than 1 person working at a time because every time I come to make a payment either they are showing a storage to someone or someone is there to fix something and I have to wait or come back then I have late charges I just found out that I can make a payment over the phone or at another Uncle Bob [Life Storage] storage."
December 25, 2015
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- Sandrajean from Beaumont, TX
5.0 out of 5
"Thank you for being a safe reliable haven for my items"
November 24, 2015
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5.0 out of 5
"Renting a space proved be very easy and the availability of packing supplies was very convenient."
October 27, 2015
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5.0 out of 5
"Every time I visited my unit I was pleasantly surprised how the grounds were always kept, the overall cleanliness and friendly atmosphere. The temperature was perfect and my experience was wonderful. The only reason I left was because I decided to invest in a storage unit for our backyard."
September 23, 2015
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5.0 out of 5
"Firstly, I wish I could remember the agent's name She was extremely helpful, so polite, and very calming since moving is never easy. Secondly, I appreciated her peaceful, knowledgeable attitude when taking me through the rental process. Thirdly, she's a trusted and valuable employee."
September 06, 2015
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- Warren from Nederland, TX
4.2 out of 5
"It is sometime necessary to access storage after hours."
July 05, 2015
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- Carolyn from Beaumont, TX
5.0 out of 5
"Really enjoyed using Uncle Bob's storage. I will definately use again if I need to. Thanks."
June 23, 2015
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5.0 out of 5
"I love the dumpster that is enclosed within the facility. I feel safe with the automatic lights. Thanks!"
February 26, 2015
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5.0 out of 5
"Without question, I was extremely satisfied with the service from Uncle Bob's Self Storage. We relocated from Silverdale WA to Nederland Tx. We needed somewhere to put our household goods while we moved. I contacted Uncle Bob's over the phone. They assisted me, arranged the storage by allowing my son-in-law to rent the space until I could fly to Texas to sign the agreement. When my household goods arrived, the were kept in a clean and secure space until we could move them out. When we moved out, the specialist immediately checked me out without hassle. If I ever have storage needs again, I would use Uncle Bob's. Thanks to everyone at the Beaumont on Dowlen facility for making my move less stressful. i appreciate it more than you know."
November 23, 2014
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4.2 out of 5
"The manager of the location where I had my unit (I think her name is Courtney) is professional, knowledgeable, and friendly. Excellent employee!"
September 24, 2014
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4.6 out of 5
"Would love to be able to have "storage sale" for individual units. That would be awesome!"
August 27, 2014
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4.3 out of 5
"I actually rarely see anyone since I visit my storage room during early or late hours or on weekends when there might not be anyone in the office. But the area is very clean and I always feel safe."
August 27, 2014
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5.0 out of 5
"every thing including customer service,
cleanliness prompt service exceeded than expectation.
thank you"
August 23, 2014
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- Shatonna from Beaumont, TX
5.0 out of 5
"Courtney did an outstanding job. She was very professional,knowledgable, & courteous. If everyone could be as pleasant and helpful, our world would be much happier. I will be sure to send my friends & family her way."
July 25, 2014
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5.0 out of 5
"Everyone was helpful. Storage was very clean. Thanks. "
May 23, 2014
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- MaryAnne from Beaumont, TX
5.0 out of 5
"Very helpful definetly recommend
This facility to everyone I wish I could remember the name of the young lady who helped us she was very well informed and personable to work with. Had great suggestions that we purchased such as insurance and varity of style of locks."
April 26, 2014
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- Michael from Beaumont, TX
4.6 out of 5
"I came in early Dec for a space and no outside units were available but I was put on the "list" and was told I would be called when one came available. No one ever called. I just checked again one day and there was space. It cost you at least one month's rent from me."
April 04, 2014
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- Marilyn from Beaumont, TX
5.0 out of 5
"Whenever I need storage in the future I will always go wit Uncle Bob's [Life Storage]"
February 27, 2014
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5.0 out of 5
"The manager was always so nice and professional. Very clean property!"
January 23, 2014
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- Daniela from Beaumont, TX
5.0 out of 5
"I never take surveys. But this time I felt like I owed it to them. Your associates truly EXCEEDED expectations! And the storage was kept so clean it could have been a five start restaurant (and I am not even exagerationg). I could not be more happy with my experience with Uncle Bob [Life Storage] and I will surely recommend this location to anyone who asks. "
January 23, 2014
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5.0 out of 5
"You guys have been great, thanks for your patience when we have been late with our payment!"
January 18, 2014
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5.0 out of 5
"If I ever need to store anything else I will come back to Uncle Bob's [Life Storage]!!"
December 23, 2013
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- David from Lawrenceville, GA
5.0 out of 5
"Excellent experience. Specifically, Charlotte (washinton store) and Kendal (dowlen store) we're very professional and exceeded my expectations."
December 01, 2013
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- Lydia from Missouri City, TX
5.0 out of 5
"She is so sweet.
alway answer all my question
alway there for you"
November 01, 2013
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- Synetha from Beaumont, TX
5.0 out of 5
"The Office was open on a Sunday at my time of need, Kyndal was very professional and helpful. I had just went through a divorce and needed a storage immediately. The area was perfect (less than a quarter of a mile from where I was moving from and to). The price was right within my budget. I like the convenience of being able to have access to my personal belongings when I need to and the safety and security of the place is a BIG factor."
September 02, 2013
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5.0 out of 5
"Keep doing what you do. I will definetly use Uncle Bobs the next time aI need a storage unit. Staff extremely helpful, polite, and very respectful of people and their properties."
August 31, 2013
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