Self Storage Facility near Garrison Park in Austin, TX 78745

"Staff are helpful, building is well kept. My unit safe and insured, climate controlled is the best.!"

"Better than Many Others!"

"Went to rent a parking spot for my boat. Was given a spot that was along the side of a hill that was not suited for anything to be parked on safely. Requested an immediate refund and have yet to receive anything."

"Nice facility but employees are almost never there"

"Gus is so amazing and an absolute gentlemen, super kind and handy! Very glad to have him around (:"

"GUS GALVAN IS THE BEST! He made the moving in experience amazing and was even able to swing us two units side by side!!!!! Perfect customer service skills and very attentive!!!!! 10 outta 10 recommended!!!!"

"Very poorly maintained. The office is never open there are no carts available to help move things into the unit. The door to the building has been broken for several weeks."

"Hey, Gus was terrific. Super easy to work with and professional and knowledgeable. Friendly group. You can’t go wrong here."

"The guy (Steve/Steven) is a complete A-Hole. They don't/hardly ever answer the phone. They are nice the first month but don't work with you at all. They say it's your storage Will never go there again. Very bad service."

"Nice place to store your belongings"

"This storage company is truly a blessing! Their customer service is top-notch, facility is squeaky clean and their security protocols is high level. They called me to let me know they will be changing my passcode since the movers had access during my move in and also let me know when the movers had finished everything. I was very impressed with that."

"Great! Clean, secure and safe. Brian was super helpful. This IS the place!"

"Addison is very nice and attentive! Made the process a lot easier and understandable. Fast and smooth. Recommend this location!"

"Qqqw was, AS"

"Excellent service, very professional and courteous. Would definitely recommend to others."

"Addison was there for me every step of the way, from my original reservation to move out day. I had a few date changes and billing issues. She was responsive, kind and accomodating. The unit was large and clean as were the grounds. The other employees were great too. The prices were reasonable and website easy to use. This was the best storage experience ever! I would highly recommend Life Storage to anyone."

"The gals that work here are helpful and kind, and the facility is clean, easy to access, and safe. I accidentally left behind an expensive and very heavy tincture press when I moved out of my unit...moving can be so stressful it’s easy to be out of sorts and I didn’t even realize I left it...and the employees went out of their way to put the beast into safe keeping and sweetly contact me about it. Above and beyond right there! Thanks y’all for for the fantastic service:)"

"Hey everyone! This place rocks. Reliable, fast, and friendly. Units are super clean and top notch. Addison has helped me out with renting all my storage units. She is friendly and knows the ins and outs of the facility. You can catch her zipping on by in the golf cart throughout the facility or tending to current/future customers in the office. Give em a try for your storage needs!"

"My husband and I needed to rent a storage unit to clear out our garage until our backyard shed was finished. Life Storage happened to be running a deal at that time, so Life Storage it was. I was able to set up everything online and things went very smoothly when we arrived to move our junk into an indoor unit (no exterior access). Unit was clean and staff member was friendly (I'm sorry, I don't remember his name!). A year and a half later (I know, I know), we were finally able to move our things out into our newly built shed. Again, easy peasy. Addison helped my husband with the rental cancellation - she even offered to sweep out the unit for us, as we had forgotten to bring a broom and were going to have to come back to do so. All in all, we had a very positive experience with Life Storage, especially thanks to Addison!"

"My husband and I needed to rent a storage unit to clear out our garage until our backyard shed was finished. Life Storage happened to be running a deal at that time, so Life Storage it was. I was able to set up everything online and things went very smoothly when we arrived to move our junk into an indoor unit (no exterior access). Unit was clean and staff member was friendly (I'm sorry, I don't remember his name!). A year and a half later (I know, I know), we were finally able to move our things out into our newly built shed. Again, easy peasy. Addison helped my husband with the rental cancellation - she even offered to sweep out the unit for us, as we had forgotten to bring a broom and were going to have to come back to do so. All in all, we had a very positive experience with Life Storage, especially thanks to Addison!"

"I started using the S. 1st St location over 3 years and have always been extremely happy of the security and cleanliness of the facility. Another thing that I would like to speak even more highly of is the staff there at the S. 1st St. location. Anytime that I have called for information regarding my unit they have been very professional and courtious. The one staff member that stands out the most is Addison who is the Assistant Manager at that location. She is always very helpful, professional and she definitely brings a positive energy to that team! Thanks Life Storage!!!"

"Sad to go! The facilities were very nice and clean and wow how amazing Addison was over the months. I will definitely miss her and the property."

"Excellent service!! We rented a moving van from this location, Addison (I believe her name was) who worked the front desk was extremely helpful and professional."

"This was the second time renting the Life Storage van from Addison at the South 1st location and it was such an easy experience once again. She's very friendly, thorough and helpful. Thanks!"

"Easy access"

"Addison Ryan, went above and beyond to help me with my rental space. She was patient and knowledgeable. Most phenomenal"

"Simple, easy. Great customer service."

"Awesome experience! I started the process online after hours. I received a call the next morning from Addison confirming my reservation and talked about the next steps to finalize my unit. Addison is a gem! She was never pushy or salesy. She is friendly, helpful & knowledgeable. She made the process Very easy. Great location not far from the fwy. And... I shopped around, the prices cant be beat!"

"(Translated by Google) Excellent service (Original) Excelente servicio"

"Units are larger than pictures look!"

"Addison at Life Storage went out of her way to help me out and provided courteous, fast, and excellent customer service."

"Fast friendly service.. Thanks Preston"

"I recommend this place. Easy and Addison was extremely friendly and welcoming. Made things really easy. Thank you!"

"(Translated by Google) Good store (Original) Buen almacén"

"Gus and Addison were super helpful and sweet people. Great customer service. I would definitely recommend this location for your storage needs."

"Happy to be storing with this location and company. Employees are great."

"Wow! Addison at the South 1st location understands how to treat a customer. Other than the perfect service...she even found my wallet that fell out of my pocket and tracked me down in record time! Everything went smooth, quick, and pleasant. If you have storage needs.....Life Storage is it....ask for Addison. She will take care of you! GLG"

"I received amazing customer service! I was a little hesitant about going around rush hour time, but I was set up for my unit and on my way home in about 15-20 minutes. And it only took that long because the guy working at the time went out of his way to show me how to use the box for the gate, drove me to my unit, and even showed me how to attach the lock. Also, I've been on edge about finding a storage company that feels secure/safe. I feel confident that I have made a great selection. I highly recommend!"

"Gus was great! Very helpful and patient! If youre a last min mover this is definitely the place to store your things in Austin!"

"Being a customer of Life Storage for 4.5 yrs I can say they have given me friendly and excellent customer service. Something rare and much appreciated these days.. I highly recommend them."

"This location and staff- Gus was really helpful and very respectful and his customer service was excellent. Thank you sooo much Gus for you help in time of need, I would most definitely recommend this storage company to my friends and family"

"Good and curtious customer service. Gus made it easy for me to want to use life storage again."

"Gus is the absolute best!!! So professional and accommodating. I would recommend his location to everyone ,and I will only do moving business here at Gus'1st st. Location. Thanks Gus!!!"

"Great service!! I signed up online (which waives the admin fee of $25) and then went into the store.  Addison is the rep that showed me the space and finalized the transaction.  She set up the free truck (that they let you use to move your items for free) for me at another location.  She is friendly and super helpful.  I called a few days after the first to close my account and spoke with Gus.  He was very courteous and worked with me on the final amount owed!  The location is monitored by surveillance which you can clearly see when you walk into the store.  Overall I had a great experience with them and would definitely recommend Life Storage for your storage needs!"

"Great service!! I signed up online (which waives the admin fee of $25) and then went into the store. Addison is the rep that showed me the space and finalized the transaction. She set up the free truck (that they let you use to move your items for free) for me at another location. She is friendly and super helpful. I called a few days after the first to close my account and spoke with Gus. He was very courteous and worked with me on the final amount owed! The location is monitored by surveillance which you can clearly see when you walk into the store. Overall I had a great experience with them and would definitely recommend Life Storage for your storage needs!"

"Great cheap (If you don't need air conditioning) storge facility. The place is real clean and the staff are very nice. I have zero complaints!"

"I have been a customer at this location for 3 years (back when it was Bob's and the customer service was still great) and have always paid on time. Recently I closed my old unit and moved into a smaller one but for some reason did not realize that I wasn't set up on automatic pay like I was before, honest mistake. As soon as I learned what happened I came in right away to make a payment but they would not credit me back my late fee! I was told to email the regional manager Daniel Stewart which I have twice and have not received a response. He can't even extend the courtesy of responding to my email even if it's to let me know he can't refund me! Poor customer service!"

"Great customer service, Robert always gets me taken care of!"

"Thanks"

"I was given a great deal on the price of my unit. It was right on time too. In addition I enjoyed bei g able to bave my packages mail to Life Storage and giving the a key to place it within my unit. Even2hile I never took advantage of thos...it was good to know that I could. The staff was super friendly and very helpful."

"Excellent service"

"Geeat service "

"Peggy is AMAZING! Thank you for always being friendly, even when my payments are behind!"

"Everything so far has been wonderful. Peggy was an excellent employee, helpful and sincerely interested in our situation. I am hopeful that the entire rental experience will be the same. The price was the best I could find in the area."

"Desk staff nice helpful Thanks to a great staff Thomas"

"Very helpful "

"The personnel at my storage facility in Austin were extremely professional and helpful. This was very important because I live in FW,Tx and was renting for my son's furniture who was not in the country. "

"I think your company is amazing. Friendly, attentive and helpful. Only complaint was some people could access the unit 24/7 but it wasnt an option for everyone "

"Amazing staff at the south 1st street location in Austin Texas. It would be great if there was a location closer to Corpus Christi Texas."

"Very helpful. Explained everything. Very polite and nice. "

"Very friendly and accommodating service. Appreciated use of truck. "

"I am very pleased with the services."

"Peggy was a wonderful person to work with and did a great job working with our time limitations."

"I stored my items at uncle bobs on south 1st street in Austin Texas. Sterling and Peggy were unbelievably helpful and extremely tempermental even when I did the paper work for one unit and then requested a bigger after I realized it was too small. They were super friendly and I was pretty blown away. Being in the service industry I'm always hoping to have good service wherever I spend money. Will definitely store with you guys in the future. "

"I had not rented in a long time. They took the time to explain everything."

"Clean lockers. Friendly staff. Good value. I like Uncle Bob!"

"I've stored at two other facilities in Austin and y'all have been by Far the friendliest, most helpful, cheerful bunch yet. Thank you"

"Always pleasant & helpful whether it was a phone call or in person need. Thx for excellent service. "

"Associate was great and very helpful but the amount of paperwork and info is a bit much. He did what he could to get me through it as quickly as possible which I appreciate :)"

"10x10 in ohio is 55 your 5x8 are double that. wow. Just saying. thanks for a great storage experience"

"You were great,the use of a truck really helped us get our stuff stored. On move in day the office was very helpful. We had a great experience using Uncle Bob's [Life Storage]."

"Nice person I spoke with on phone"

"You were great, most of you."

"Clean property, efficient staff"

"Prices are too high"

"Access to 24 hr access would be nice. As we work at night but don't have our business license yet as we work under other contractors now we struggle to get to our tools in emergency situations"

"No light or outlet in the unit. Otherwise it is a great unit and the associate did a very good job getting me in quickly!"

"The female employee (forget her name) is outstanding! I lost my key and she cut the lock for me. Couldn't believe she could do it but she did! She was so pleasant and professional. Did the work with a smile. It's rare to get this superlative level of service nowadays. What a gem she is!"

"Do you have the option of making online payments using PAYPAL?"

"well I paid for the 24 hour access and not been able to get in at all"

"Its ok"

"all is well"

"I love you customer service !!!"

"From the first call, to the completion of my contract, to the free use of a van to move my stuff in, I was very pleased. Thank you. "

"I only have access till 9pm. This limits my convenience."

"Two employees - both have different answers to same question and when they finally agree on what "policy" is, they can't get the "computer" to accept their input. Always try to make it MY misunderstanding, not their misrepresentation."

"The place was always very nice the workers were nice."

"I hope I never have to use storage ever again, however if I do, I'll happily come back to you guys. Great service and facility!"

"Caleb Paddock was an exceptional manager. He was raised in Abilene and had Texas manners. I realize not everyone is from Texas, but I feel everyone should have that courtesy. After all, I was born and raised in Midland, Tx."

"everything was very easy and pleasant to set up. Staff was helpful and location is clean, easy to access and appears secure. I appreciate online payments"

"This is our third summer at this facility. Feel comfortable with this facility and the associates."

"Your associate was very helpful!"

"I am very satisfied with the whole experience using storage for the first time. I did not expect a good experience thinking that it would be like trying to get your vehicle that had been pounded. I feel that other storage locations would not had met my expectations even though I had lower them in my mind. I would rather return to Uncle Bobs instead of risking in having bad experience with someone else. Thanks!"

"Some of the lights in my storage area are out. I just wish those could be replaced. I asked by nothing has happened. Other than that everyone at the storage facility is great!"

"i have been a customer for five years. that should speak volumes of my level of satisfaction!"

"I think your office should be open all the time during duty hours. Im sure you guys are losing business b cuz of the paper clock mounted to the door. Thats what I almost did cuz we waitedfor 45 mins before the attendant came back and they were even 7 mins late but I stayed. Other than that everything else is fine."

"Doing a great job"

"The entire process was smooth and easy. I recommend Uncle Bob's to everyone i know. "

"being limited by a 9 P.M. lockout made it difficult to complete my move in, At check in I was told with prior arrangements I would be allowed to enter the complex after 9 P.M.. When I tried to arrange this I was told it couldn't be done, which put a strain on my limited time to accomplish the move."

"Everything was handled in a very courteous and professional fashion, above and beyond expectations."

"Doing business with Uncle Bob's Self Storage has been a wonderful and rewarding experience. I will certainly recommend Uncle Bob's to anyone I know is looking for a good storage facility. "

"You exceeded expectations because all the other storage places I had visited were 180 deg op of Uncle Bob's [Life Storage]."

"I wish there will be rental truck at every Uncle Bob's Self Storage like the place that I rent in Austin. It was convenient and cheaper than U-Haul."

"I had to move unexpectly and was an emotional wreak. The 2 gentlemen that served me were extremely professional. They were patient and helped me find what I needed. I have been in the service industry for over 20 years. I worked as a manager at a restarant in a high profile 5 star hotel. You either have an amazing training program, or you just hired great employees. Thank you."

"Everything is great."

"I was in and out so fast that it blew my mind, and all fees and paperwork needed for the rental was so easy to obtain I didn't even have to go back home.."

"Love the use of the truck!"