Self Storage Facility near Grand Prairie in Arlington, TX 76011

"Malik was very helpful, polite and professional. I would highly recommend this place. Also super clean."

"I loved it Malik is the best thank u so much !!!!"

"The rental process was smooth and the staff were very helpful ."

"Malek was very informational and had great customer service!"

"This place is great. I came in looking for boxes. Malek was so pleasant and helpful that i went on and bought tape and a television cover as well... If you need personal storage, or boxes and moving supplies, go here."

"Malek helped me find storage and was super nice and helpful. He talked me through everything and went out of his way to assist me with setting up my unit."

"Casey, the property manager onsite was so awesome and very helpful! I had a lot of questions and he was patient and helped me out every step of the way!"

"Our guy that checked us in was awesome."

"Stored a car here for 9+ months and I’m so happy we did! The battery was dead & the manager Casey helped us hook up the car to our rental, then hooked up the car to his own truck to jump start the battery. My aunt said this was the best customer service she’s ever seen, and we would’ve had to call Triple A if it hadn’t been for Casey! This location definitely goes above & beyond to help their customers & I can’t recommend them enough. Also, they have/had a promo for $100 off the first month so it’s fantastic for short-term storage as well"

"These guys who work there take good care the place and very proactive in keeping your belongings safe!"

"Malek Very helpful and polite"

"Malek was helpful."

"Very nice place! Casey was very helpful and I felt like my stuff would be secure here. Would recommend!"

"What an amazing storage facility! Both the manager, Casey and his associate, Malek, are so polite and helpful. They go above and beyond to help make sure we are well taken care of. Casey not only opened up a gate that is normally pad locked so we could get the 26' truck up next to the door but also brought out super cold water for everyone while we were moving our stuff in. I highly recommend this facility for all of your storage needs. You can be sure that you will receive a top-notch service. Not to mention, they do a wonderful job keeping their climate controlled building at a consistently cool temperature, especially in our crazy Texas heat."

"This place is great! It's very clean and the manager is the best. I think his name was Casey. He was super helpful and friendly. Definitely will use the place again when I need storage!"

"Malek is amazing. He answered all my questions and help me picked the right size storage to properly store my items. Definitely recommend!"

"Casey is amazing has help us out when we needed it"

"Casey Crawford was very helpful and professional."

"Casey Crawford was very helpful at helping me ..very polite and professional..."

"I was completely stressed when I came in about a unit. Casey, the manager, calmed me down and reassured me that he would help me. He was super patient with me. Answered all of my questions and since this was the first time I've ever needed a unit, I had a lot of questions! Thank you Casey for an outstanding experience!"

"Casey C was very professional and courteous."

"Casey went ABOVE & BEYOND to help me get my account straightened out and autopayment properly set up!!! My account is with a store in another state and I hadn't been able to get any assistance with why my autopayment wasn't setting up for over a month. Casey made the process EFORTLESS and is truly an amazing employee! I told him that Life Storage really has a GREAT EMPLOYEE in him! All employers should be so fortunate! Thanks Again Casey!!!"

"Great customer service! Casey was able to set me up effortlessly once I realized my move was going to require more space then intended at the last minute. I would recommend."

"Casey L Crawford did a fabulous job taking care of me and my husband with our storage he was very friendly, helpful, even made us laugh go see him he will take good care of you and your family thank you Casey"

"Mr Shawn is a cool cat. He didn’t help me move but shoot I didn’t want to help me either. 😂 Great place to store your belongings"

"Malek and Casey provide great service, highly recommend life storage"

"Customer service is excellent, Casey C. was friendly, attentive to our needs and most importantly very patient and professional. We walked in minutes before closing and Casey C. took care of us with a smile on his face and made sure we received the best option for what we were looking for. Will definitely be recommending the business. Thank you Cody"

"Malek and Casey are very friendly and keep the property nice and clean!"

"Casey the in store manager provides excellent customer service. The grounds at this location is clean and you feel very safe on the premises. The rates are fair for drive up units."

"Smooth parking lot. Friendly, attentive staff. Casey was very helpful."

"Casey the manager was extremely helpful and runs a great faculty"

"Casey and Malek we’re amazing at helping me with my move!"

"Casey was extremely helpful. We were handling an estate situation and he made the process of cutting the lock and knowing what to do very pleasant!!"

"Casey is amazing and this store is always clean. 10/10 always would recommend"

"CASEY IS AWESOME 😁💪🏼💯"

"Love environment quiet and clean"

"Malek and Casey helped me find just the right boxes and products I needed for moving. Clean property and good staff 10/10."

"Business owners should send their employees to be groomed by the manager, Casey Crawford. He manages his business with an impeccable combination of mindfulness, accurate information, responsibility, & patience that commands respect....which provides an optimized experience for everyone."

"Casey was informative and helpful during the check out process for my storage."

"Very thorough, informative, kind, and respectful. Highly recommend Casey."

"Very clean and peaceful I love the environment"

"Good customer service from Casey"

"Casey L. Crawford was amazing he really was helpful and made sure he took care of everything and explained thank you Casey!"

"Casey Crawford was so helpful, kind and polite. I absolutely recommend this place for your storage needs!"

"The manager there was so helpful. And he is so courteous .He was a joy to been helped by."

"Casey is awesome. Helped me accomplish everything I needed."

"Lynn was wonderful, I enjoyed talkin to her! The best customer service EVER !! I love life storage."

"Casey is the most well mannered person I have ever meet, and so professional!"

"Your employee Casey was awesome. He was very helpful, and polite. He knew exactly what I needed. Thank you Casey."

"The store manager Becky was extremely helpful in helping me make my payment for my storage unit."

"My experience with life storage has been awesome over the years. Recently when closing out one of my two units, Becky went out of her way to make the process go as smoothly as possible. I look forward to continuing do ing business at this store."

"Patrece, helped me get the best deal."

"Mgr.Becky goes above and beyond to make the service feel worthwhile and personable."

"Becky is amazing!"

"Great place Becky was wonderful in any assistance I needed, for over a year and 1/2 Will recommend 🎉 will be back for any storage needs in future....."

"Very helpful"

"Very nice place. Becky was very nice and helped me with any problems I had."

"Becky was very kind and helpful."

"Excellent service :--)! Definitely recommend!"

"Becky is such a hard worker"

"Becky is sweet as pie!! I love her!!! She is always so helpful and polite.."

"Becky is always so helpful! She is truly a blessing for me and my rental. Actually came and helped me hang up my bikes inside the unit!!"

"Jessica was great today!!!!"

"Thank you Becky for your assistance. You are such a sweet, kind and caring person. You rock!"

"Great safe environment, Becky is very nice & helpful"

"Great customer service"

"A Great experience... Fast and easy...and the Lady at the front desk was so helpful...."

"Such a great experience. My stuff was always safe and when I moved out and had trouble with my big uhaul the sweet lady at the front desk even helped me maneuver the truck."

"Nice clean storages and excellent office staff. Great place if you need to store your garage or apartment etc.."

"I had the pleasure of working with Becky today and she was extremely friendly professional and explained everything in detail including helping me pick the right size for my move do you have an A+ employee there"

"Becky was great!! Thank you again!!"

"Very well kept and friendly service"

"Amazing customer service- Becky- Store Manager"

"Good customer service. Becky is very nice and helpful. I do recommend this place to any one who is looking for a storage."

"This storage place is exceptional compared to most! Rent is due on the date you rented it a month later, not the 1st! I love that! The manager is super friendly and helpful! She explained everything throughly and we feel confident moving our storage needs here was a great decision! People who use this storage here were friendly and seem to really enjoy the manager as well. It makes a difference when you receive great customer service and we will refer this place to anyone we know who needs a storage. They also have unique units in different sizes available that other storage companies did not have. Some of them were much larger than we found at other places, which is what we needed and the prices were better there too!"

"Becky is super helpful and just absolutely pleasant! She explained everything thoroughly and we are happy to have moved our storage needs here! This place is not just your normal run of the mill storage chain. It is exceptional!"

"Clean, fast, and friendly!"

"Becky is the absolute best manger you will ever find! Highly recommend to anyone looking for storage in the area!"

"Great service love miss becky very friendly and clean"

"Becky was extremely helpful when it came time to rent my unit and the property alone exceeded expectations it is spotless and well maintained the manager went above and beyond as far as hospitality went the moving truck was spotless. This store is by far the best encounter I have ever had especially with previous storage companies. Becky was just wonderful and helpful and she explained the paperwork very well and answered every single one of my questions I highly recommend this company I definitely felt like a valued customer!"

"Becky was great help and so glad I picked Life Storage!"

"The best service, attention to detail, going above and beyond. Tracey is the Best- excellent customer service."

"Previous tenant, but will definitely use again in the future if needed. Great customer service, clean units, easy access. What's not to love about this place?!"

"Wonder customer service!"

"Best service ever!!!!"

"Becky the manager is awesome. She is always happy to help or answer any questions you may have She is what made me stay and store my items."

"Becky was very patient and sweet even though I arrived at closing. She was more than happy to go over the lease and everything so patiently. She has an amazing sense of humor and ensured she answered every question. I left feeling special and that's not easily found in the world of business. You don't know what you're missing if you rent elsewhere!"

"I just opened a storage unit yesterday at this location. Becky was so very helpful! She took me to view the unit prior to its rental, and it was perfectly spotless. I greatly appreciated her kind and considerate demeanor while still being very professional!"

"Becky was very nice and has great sense of humor"

"They were VERY nice to me and willing to answer my every question in a positive way."

"The store was spotless as well as outside I always see weeds and trash at other facilities but this one is very well maintained I see becki outside all the time cleaning"

"Becky is wonderful... thank you very much for all your help."

"Best storage around. . I just dont understand why they charge for a payment over the phone"

"Clean, quick, affordable service."

"Becky is friendly, helpful and knowledgeable. I got the storage that fit my budget and needs."

"I've had units with this facility since 2006. Obviously I would not continue if I had any problems. The units are well tended, prices competitive.  The people who have worked there through the years are always friendly and helpful.  I love this facility.  They treat you better than family. I got overheated once several years ago and the attendant brought water to me. He had noticed my distress on the camera.  Last year, similar thing, she came to check on me. I currently have 2 units there."

"Good service!"

"Becky is awesome, thanks for all you did for me while I was renting!"

"Great people working there."

"Great storage! Staff is awesome! Very reasonably priced."

"Spoke with Bekky this morning over the phone. i can now see why you guys have 5 star. shes Nice and call back fast regarding my issues and also find a solution."

"Becky Hey was a really great help. It was so easy to rent from this place and very affordable. Being able to use the truck they had available for free was very convenient and well needed! I would definitely recommend this location to anyone but go through Becky because she will definitely get you what you need."

"Life storage 90 is great. Becky is just wonderful. Ask for her she will help you out"

"My husband and I used this storage facility for two years. We never had an issue and the staff is extremely patient and helpful. One staff member in particular, Traci Rebecca Hey, went above and beyond to make us feel like our storage was secure and we were a priority. Thank you again, Traci!"

"I've been in the customer service industry for years, and also, unfortunately, I've had to get 3 storages over the last couple of years. Each with a different company. Now they've all got the job done, i got a storage box, and i stored all my stuff. But the difference on service, facilities, hours, etx were huge! Life Storage (formerly Bobs Storage as I've rented this space for 3 years) went above and beyond in all categories, and I can't even begin to compare them to the other companies, as they weren't even close. Traci (goes by Becky i think) gave me some of the best service I've ever received. And its hard enough to find good service at a grocery store, resteraunt, or the likes, but damn near unheard of at a storage place. She's always super well informed, cheerful, happy to answer all our questions, and in general she has just gone above and beyond to ensure every bit of our time renting here was just perfect. Funniest part is, i waited tables for many years, and i considered myself a pretty good waiter. Because of this I'm usually highly critical of the customer service i received. And for once, i felt like someone had provided better service then i could ever give. I hardly ever write reviews on anything, but after everything she's done for us, i think she deserved recognition. Lol i wish i could have someone like Traci for every service and company i attend. Sad to be leaving, but i got a house!! Thank you Life Storage and thank you Traci!!!"

"Becky is so sweet and friendly, very professional."

"The manger was awesome! She was super helpful and just really nice. She made the whole process easy."

"GREAT storage location. They have a brand new Ford Transit that I used to move my belonging and the first 25 miles are free. AWESOME store manager, she's a saint."

"Becky was very helpful"

"Becky has been great!"

"Thank you for all your help."

"Becky is always very helpful and attentive to our needs."

"Accommodating with request, detailed in explaining, attentive"

"The older lady in the front office was exceptionally helpful and friendly!"

"Thanks My experience was positive and the staff was professional and courteous. "

"Felt safe there."

"Awesome Service"

"staff was so friendly and helpful in every way."

"The front desk lady was awesome!"

"All was great. Even used their truck when moved out. Were very accomodAting."

"We always received a courtesy call before charging a late fee, just in case we had forgotten our payment. We highly recommend the Duncan Perry facility! "

"Overall a good experience. There were a few issues that happened over the year that I was using the storage room. On 2 occasions, the gate malfunctioned and was left completely open. I know the 1st time it was for 3 or 4 days. Uncle Bob's [Life Storage] didn't even bother to let us know about it. I only knew because I had to visit my storage room. Another issue was when they were painting the buildings/units. First they power washed the buildings and it kicked a lot of mud into my unit and onto the items close to the door. When I asked about it I found out that Uncle Bob's [Life Storage] was supposed to send out an email PRIOR to the work being done, but that didn't happen. I had many items damaged because of this."

"The staff is very courteous and eager to help. The hours of access to my storage is very helpful.Outside of the price increase I am very satisfied with my storage rental."

"Excellent People!!!"

"Exceeded my expectations as Tom was very professional and friendly."

"I was given everything I needed regarding what I was looking for. All of my questions were answered and each time I spoke with someone, they were more than helpful!"

"My husband and I have been so impressed with Uncle Bob's Storage! Very Pleased!"

"I was very happy with the service "

"My experience was so wonderful and positive! Donna and Tom were the best at customer service for sure!!! Would definitely recommend Uncle Bobs [Life Storage]!"

"I'm actually a long-term customer and the latest rental is probably the 5th I've done with Uncle Bobs and the 3rd that I have currently. Always a pleasure."

"Stacey at your Austin location was very helpful. She provided excellent customer service. My wife and I, were very impressed. "

"Great customer service"

"Thanks!"

"The staff is amazing and very friendly at the location off Duncan perry!! It's hard to find customer service that great these days! Donna is most definitely a one of a kind and uncle bobs is lucky to have her! I don't know his name but the other gentleman with the silver beard is a very kind man and helped me out tremendously with a new lock ! I'm one very satisfied customer! :)"

"Always a pleasant experience when visiting the office. Personnel friendly, cheerful, and helpful. "

"The service was fantastic and staff very very nice and helpful."

"Tom was very pleasant to deal with. Place was clean, felt secure, cross sold insurance. Gave moving tips also! Donna, the manager, helped me set up automatic payments so i would never be late with a payment! signed up that very day. CAthy "

"The Climate controlled area could stand to be be cooled a tad bit more. thanks!!!"

"Your property manager was so attentive and knowledgeable. In fact we arrived 20 minutes before closing and she took us to see the space and we reserved the truck and was set up by the time we left. She is the best property manager with best customer service person I have met in a long time."

"Your staff was very friendly and professional."

"Donna is your BEST assett. Hands down she is why I chose your facility. Knowledgable, professional, helpful, & so nice."

"Ms Donna is an absolute joy to work with."

"I appreciate a reminder call when I might forget to pay by the 1st of the month. Donna is great about that!! Very nice lady! "

"Great place but high prices"

"Donna went above and beyond to ensure that I as well as my property was well taken care of. This is the type of customer service that is missing from public business today. I would gladly recommend THIS facility and all Uncle Bob's locations to anyone needing storage space for any reason. Before my move, I didn't even know that Uncle Bob's existed. Now that I know what you are like, I wouldn't go anywhere else. Thank you for your service and candor. Roderic"

"Donna was great to work with. She is very friendly and professional. "

"Your staff and facilities were great! I had an excellent experience and was always greeted and got direct help when needed. I appreciate your services and will definitely do business with you all in the future as needed. "

"We used Uncle Bob's storage in Austin,TX several years ago and were quite satisfied with the experience."

"Mr. Larry took the time to help me select the best unit for my needs. He was kind, courteous and pleasant. Friendliest man. He made me feel safe using storage @ Uncle Bob's [Life Storage]."