Self Storage Facility near Tyner in Chattanooga, TN 37421

"Elena was so helpful! thank you for making my move less stressful!"

"Angela was extremely helpful in answering all of my questions! Brilliant worker!!"

"Had a great experience with Angela! Would 100% recommend!"

"Excellent service, excellent staff. The nice lady named Angelina or something like that is very helpful. I will continue to rent a storage unit from here until the day I die."

"I love this place great place to come to for space I would recommend anyone here thanks ."

"Angela was super informative ! She helped me alot! Very nice lady!"

"Amazing help from Angela! She is very knowledgeable and efficient!"

"Great customer service even though we only really needed it for a short time"

"Christina J is a amazing person and goes above and beyond on all are storage needs"

"awesome is the best word to describe the customer service i received at 6103 lee hwy, Chattanooga. the manager CHRISTINA JONES was very helpful, courteous and always a smile. i recommend this facility above all others.. thanks look forward to more business in the future. karen"

"Clean. Well managed facility."

"I gave five stars because, Christina and Elena are very professional, courteous, helpful and friendly. I can always count on them to help me with any situation I may have."

"Nice place and very friendly staff"

"Best storage by far. Number one place to help you in your time of need and as long as you communicate they’ll work with you the best they can. Thank you Elena and Christina!!"

"Awesome!!!"

"Elena Bragg and Christina Jones were so sweet and very helpful! Thank you!"

"5 stars for Christina J"

"Very friendly staff, nice, and clean!!"

"Oh my goodness! I'm so excited that I met Ms. Christina Jones and her team. She really does her to the fullest and take care of her storage patients needs it she can. You will not regret storing your items here. She honest in every way! I'm truly going to miss her presence!!"

"Quick and fast"

"This place is one of the consistently best storage places we have rented from. Always responsive and friendly and well maintained. Thank you Elena and Christina."

"had used there storgae unit for a few years and staff was awesome and so helpful at signing till we left last week five stars"

"I needed space for parade puppets and supplies. The units are reasonably priced and easily accessible. The grounds are safe and well-maintained. The people are friendly, helpful and very efficient. An extremely pleasant experience in every aspect. Thank you!"

"Awesome customer service thanks"

"Had great customer service from Elena, she definitely deserves all the praise she can get. She worked diligently to answer any question and/or concern I had. If it wasn’t for her willingness to help out, I wouldn’t have felt so welcomed and positive on this decision."

"Friendly/Helpful staff and the units were very well kept! Will use again."

"I want to shout out Christina. We were going through a tough time and she really helped us out. She is a rock star!!!"

"ELNA WAS GREEEATTTT !!!!"

"Christina was very friendly and efficien! She answered all our questions and made our renting of a storage unit very easy."

"This is the best storage facility I have ever dealt with. They are professional, and always willing to assist the renter with any and everything. They also always greet everyone with a big hello and smile. Not certain how much longer I will be storing things, but I know I would still return occasionally just to say hello. The two young ladies on Lee Highway are top notch representatives for the company."

"I'm not happy about the fee increase ! The rent started out at $160.00 initially and quickly increased to 219.00 monthly in 24 month period !!!"

"I only gave five star cause they won't post negative reviews. I used to think this place was ok but since they switched makes they went up on my rent 3 times in less than a year. They know I have disabled children and I'm working from paycheck to paycheck and I was told at 151.00 they wouldn't go up cause they had all ready done max number. Well 2 months later boom. I'm out of town working as first responder and they have no respect for that. I left my vacuum out by accident a 600 dollar vacuum that I went to pick up but had a lot to get then got down road realized it was gone. By the time I got back gate was locked . The next day my vacuum gone. Manager threw it away. They do not tell you if you flood, they do not try get ahold of you if any accidents, the gate is broken most the time in which I think it's the emoyees helping theives.. very mad customer. You would think since I was with uncle Bob for 11 years. They could give same respect they did bit no. Greedy. There greed will get them in gates of hell. They don't post unless you give five star"

"Very nice customer service from Elena. Very knowledgeable and courtesy!!"

"It was great Christina Jones Lee highway location took care us . They are really good people. We going through a crisis at the moment. We lost our house do to fire and not only did they give us great service they went the extra mile to make sure that we were okay. Thanks you guys from the bottom of my heart ❤️❤️ y'all number 1 in book"

"Christina Rocks this store!! She is most accommodating and professional. The property is safe, clean and (as an older woman) I feel secure going here at night."

"The customer Service at Life Storage is top notch. Friendly & very helpful. I recommend this storage facility to anyone looking for quality storage needs with awesome customer service."

"Shout out to Life Storage and manager Christina J. She has been extremely helpful when it comes to choosing the right type unit for my needs. She goes above and beyond when it comes to helping the customers!!"

"I give them Five Stars for my experience with this LEE HWY location. Christina J., Store Manager. personality, experience, and professionalism SHINES....... Well kept property.....it shows KEEP DOING WHAT YOU DO..........."

"The people there are always kind and helpful! They truly make us feel appreciated. The facility is clean and well maintained."

"Wonderful staff!!!"

"Kassidy is the only reason I decided to rent a space at this location. She was extremely professional and knowledgeable about which unit would meet my needs. She always has a vivid smile on her face which is very inviting as a patron. Thank You Kassidy for such a great experience!"

"Climate controlled storage units are great. But before I saw normal storage unit (not climate controlled) had one dead mouse in it. So I would suggest go there and check out storage unit yourself and then decide. On day of move in manager said I will have access to unit for 24 hours but then she forgot to gave me access due to which I went to do shifting at 11 at night, I was not allowed in. I had to go again next day. Manager was little irresponsible regarding this."

"Moved out after having a unit there for 5+ years And the company more than doubling the rent. Upon leaving they would not prorate my unused portion back to me. Well-maintained units but customer service is lacking. Over the years I referred several people to the storage facility. I won't do that again."

"One of the best an storage facilities around. Well maintained and very clean. Easy access to the property. Kassidy went out of her way to make sure everything was perfect for me. She helped correct my online access to my account."

"Excellent customer service. Spring was very helpful."

"Dan was gave amazing customer service and clear instructions. He needs a raise."

"Very good service .spring was awesome"

"Spring was and amazing helper a guidance within my move I’ll always recommend life storage they’re the way to go"

"Christina was professional and Awesome to work with. Great facility"

"Great storage facility, Christina in the office was so nice and very helpfu!!!"

"Great prices great customer service"

"Really nice people, went above and beyond to help me with my storage needs. Units are kept clean as well."

"I visited the LifeStorage store at 6601 Lee Highway. My reservation was for 8:30, Dan S. was there on time. I did not have to wait. This was my first time ever needing storage. Dan took the time to explain the process from completing the application, to really helping me determine the appropriate size for my items. He then gave me a ride to the unit and explained everything. Dan was nice and displayed professionalism and interest in assisting me today. The facility was neat and clean both inside and outside."

"Rented truck no problems"

"High go up every three months. Talking about machine picks who to go up on. No one ever call you back from head office. Looking for another storage place"

"Easy, fast, clean. Great experience."

"Very helpful and polite"

"Wonderful experience. Tiara the office manager is incredibly knowledgeable and was able to help me find a great solution to my businesses storage issues. Friendly and fast. I highly recommend them"

"Tiara James and Spring Doveton are Absolutely the best. My storage unit is in Georgia but I had the convenience to pay on my unit at the Chattanooga, Lee Highway location store number 323. Spring and Tiara were so helpful and informative. They promptly took and applied my payment. Upon arrival the facility was very clean and as soon as we opened the door. My Mother in law and I were greeted with warm welcoming smiles from both ladies. Thank you Spring and Tiara for all of your help and pleasantries. Kind Regards, Demetria Almond"

"I originally started paying $95 per month for a 10'x10'.  In less than a year, the rate went up to $114.  Now the rate is $85.  I called Dec 1 and left them a message to call me back concerning a better rate for the following month.  No one called back and I now incurred a $25 late fee. It is sad that not only this company can raise rates, but not decrease when demand is low (duh, do you wonder why?), but service is poor.  Are you so hard up that you don't return phone calls and have to make money in late fees? I really miss Deborah and Bobby who used to run this property. They would have returned  my call and I would have been willing to listen their reason for why they couldn't lower their rate.  I have a hard time paying for poor service. Where are you Deborah and Bobby? I am willing to move to your property as it seems this is the only way I can get my rate down again."

"This is an amazing staff and clean location. I have been renting many units and never an issue. Tiara and Spring are the best"

"I love everything about this place. The customer service is excellent and so is the associates. They are extreamly helpful and kind. I dont want to have my things stored anywhere else but here. Did i mention they're extremely affordable? I'm a highly satisfied customer!"

"Ms Spring Doveton was out standing great customer service help me in a special way my stuff feel like its home Ms Faye Stoudemire"

"Tiara treated us great. Very friendly and very helpful. The spaces are very clean. Would recommend to anyone looking for a storage unit."

"Location was perfect, very respectful, prompt, highly recommended."

"Avoid Life Storage!! My vehicle was damaged while stored at this facility. There was security camera video that indicated the tenant next to me was responsible. When the investigating officer requested the identity of the other tenant so he could complete his report, Life Storage wouldn't cooperate. Since the other tenant's trailer was not required to be licensed and it could not be determined who owned it, the investigation stopped. Apparently the security at Life Storage is to protect THEIR property - not your property. If you have any damage or loss at their facility, don't expect any assistance from these folks."

"Tiara was an absolute pleasure to work with!! Amazing person!"

"Kerri is so polite and very helpful"

"Angela was awesome!"

"Great help. Great prices. Shows the sizes. And we were taken to see the storage we were interested in. A 10 x 15 storage building. It was nice and the best suitable size I believe for what we need it for. Got and paid for it. Thank you!"

"Angela was very professional"

"Tiara is amazing!!"

"Excelente"

"Debbie and Bobby were so helpful with anything I ever needed. I lived several hours away and they prevented me from having to drive for hours so many times. Highly recommend!"

"Debra and Bobby are absolutely fantastic. I wouldn't trust anyone else with my personal things. They are the absolute best all the way around! Fantastic!!!"

"Great customer service! Very friendly and knowledgeable!"

"Great storage. Stored my 10 million for 5 years and still going. Storage 11 is like my bank. DONT ROB ME!"

"The two ladies in the office are so sweet and I felt like they really cared about my storage items and experience."

"Friendly people. Fair rates."

"Great help today by Bobby and Debbie! Excited to work with them!!"

"Excellent customer service, easy-to-access location, well-maintained property. Bobby B., the associate manager, and Debra G., the store manager, do a great job keeping an eye on everything at Life Storage. They are professional, courteous, genuine, and consistent over the long term. Bobby provided us with excellent service, anticipating and meeting our every need. During our initial set up, we realized we had misplaced our lock. Bobby had one right there for us to purchase. His initiative and situational awareness made check-in a breeze. Bobby even stayed after closing time to help us get our first storage unit. Polite and respectful, Bobby goes above and beyond. Bobby did an excellent job and he continues to do so. This 6103 Lee Hwy facility is level, which makes it easy to get in and out, even with a truck. It is clean, convenient, and secure. When we needed a second storage unit, we were happy it was available at this same location with the best customer service.  In addition, Debra helped us out with our online-payments question, BEFORE the office was even open for the day. Clearly, Bobby and Debra truly care about doing an outstanding job for their customers."

"Very friendly. Great service"

"Great facility very clean, will continue to give them my business and would recommend to anyone!"

"Great customer service!"

"Great service and friendly staff!"

"I moved out of another storage faculty due to issues I had with their management. Life Storage management is very helpful and very customer focused. My rent is much lower than the previous storage facility. The management is more pleasant to speak with. The facility is much much cleaner. I highly recommend life storage."

"I could definitely tell the property and office was highly maintained. I have rented storage in many places but this is by far the best one yet! Debbie the manager was helpful in every way possible. Overall just GREAT customer service."

"Always Super Friendly and Professional!!"

"Dalton was courteous, informative, and simplified the rental process. I'm glad I chose this location for my storage needs."

"Great service. Friendly people. Professional. Gated. Secure."

"Bobby does a fantastic job. Very personable."

"Super friendly clean and extremely convenient Id recommend to anyone"

"Bobby & Debbie are AMAZING!!!!!! They deserve raisessss =–=–"

"Great service"

"Staff is wonderful. Great security on the grounds and very clean!! Prices are great!! Very highly recommended."

"Great customer service!"

"These are the nicest people that I have met you have done so much for me thank you"

"The staff was very helpful and friendly."

"Great. I never thought this would be so easy. Great customer service and I will recommend you guys to everyone. "

"This was a great experience,job well done "

"Always clean ,staff is very friendly and helpful,I will continue to come back to this location...Debbie is very friendly and helpful. Thank you life storage"

"Debra and Donna always excel in their customer service, very pleased."

"Very Well"

"We used the storage facility for just a few months but we were very happy with the facility and the people who run it. It's just that storing things is very expensive and that's why we cleared out as soon as possible."

"This was the best experience I have ever had with ANY storage company in this country. The customer service is amazing. Thank you for making our move less stressful! "

"Expectations were met."

"The manager that I have worked with at your 6103 Lee Highway office for the last 7-8 years is simply the best. She is so kind and she is extremely conscientious and has been so helpful to me on many occasions. She is definitely an asset to your team and deserving of recognition. Thank you!"

"Great experience through the 3 year rental. First time using a storage unit and you made the process seamless. Thank you for offering CLEAN and secure storage!"

"The ladies were super friendly and happy to help. I'm always greeted, and the two both remember me. Excellent service!"

"A very professional team it would be better if they actually showed you a unit that they recommend based on the information you provided them. I ended up renting two units when one larger unit would have been better."

"The women in the front office are always super nice and friendly!"

"very satisfied"

"It was also in a convenient location."

"It would be really helpful if we could print off a receipt ourselves instead of having to go to the office."

"the staff here are AMAZING! They truly look out for their customers"

"Your girls that work in Chattanooga are very exceptional and give outstanding customer service, always with a smile and good attitudes.."

"Very clean, feels safe. Great Staff! Always friendly and willing to help."

"Have been with this facility for a few years now and have my grandmoms storage unit there also. So far has been an excellent choice. I have no complaints to date "

"You could not have a better staff at store #323. Debbie and Donna went out of their way several times to ensure we got what we needed, and I will truly miss their smiling faces! Weekend help was also polite and well-trained, though I don't know his name. Very positive experience. Come to Knoxville!"

"Have already recommended you to another friend."

"Debbie and Donna have always gone above and beyond in customer service! I still have another storage unit at this facility and have really enjoyed all that they have done!"

"Good job! Keep up the good work!"

"i have never had a storage space and really appreciate the speed and professionalism and support given me by employee Donna and a young man can recall his name..."

"Very professional,efficient and seamless process at "check-in". "

"Great customer service!!!"

"Kart should be easy to monover or be a title small"

" I have had things in storage for quite some time and your prices have increased several times for me and that's not good for me that is my only complaint"

"You could offer loyalty discounts to long term renters!"

"Very helpful staff. Went out of the way for me."

"I was not sure what to expect but what I needed was available."

"Sometimes the security gate is open at night"

"Cleanest, nicest, best storage facility I have ever used."

"Best of Best, excel facility, great employess"

"You are great "

"The premises are excellent and the staff have gone above and beyond to assist me as I have been overseas. They are so nice that I would consider keeping my things in storage just to have the contact with them!! Thank you for taking good care of me and my things!!"

"Debbie and Donna at this location are very professional, extremely helpful, and make all transactions enjoyable. I never feel like I am "just another customer". "

"Debbie and Donna are wonderful! I am always greeted with a smile and any inquiry I have has been handled immediately with the utmost level of customer service. The buildings are always clean and I could not imagine placing my storage needs in anyone else's hands. Thanks for hiring such wonderful employees and offering a top-notch service!"

"I will use Uncle Bob's again for my storage needs."

"not just professional, but friendly/personable I almost felt they were as concerned about my things as I was Smiling faces are important to me I try to always smile and I like others to smile back Your staff smiled First when I went in the door If memory serves, I arrived just 2/3 minutes after closing and they opened the door and went through the whole process keeping them late that day They didn't seem to have a care in the world except helping me It was impressive Wish the whole world was more like that! :)"

"Very professional and nice! Held box for our arrival, and got us through the process with little or no fuss. Good place."

"Sometimes I don't have time or access to a computer and I need to make a payment over the phone and I can never get anyone on the phone in order to do so. Maybe I call at the wrong times. Either way, I'd like them to be available when these types of situations arise. Thanks."

"Thank you the was a very difficult move but the kindness made our day, God bless??"

"No at this time, maybe they should have a customer appreciation day, etc. Give their customers refreshments and trinkets."

"Very professional and understanding of the customer. Rented storage units the last four years and the Manager (Debbie) was there from the beginning to the end."

"I love this Uncle Bobs [Life Storage], I think the lady in the office is Debbie, she is always a joy!!"

"Uncle Bob's [Life Storage] does a great job."

"all my expectations were meant and I will continue to recommend them"

"The two ladies who helped me were very knowledgable, friendly, and professional. That's all anyone can hope for."

"My service was great. The gentleman ensured I fully understood what I was getting and my responsibilities moving forward. He opened the gate. Seems small? I have had storage facilities for 20 years at multiple locations and no one has ever opened the gate. It's the little things. However, his communication was over the top good because he made sure I was educated on the agreement. "

"Good customer service, all questions answered, with above and beyond follow up on notification of available space/unit(s). "