*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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Life Storage is proud to offer convenient and secure storage solutions in Chattanooga, TN near Tyner. Our facility is located at 5705 Highway 58, Chattanooga, TN 37416 and offers a wide variety of storage unit sizes, climate-controlled storage, and drive-up access for easy loading and unloading of your belongings. Our facility is well-lit and fenced with 24-hour video surveillance for your peace of mind. We also offer a variety of packing and moving supplies to help make your move easier. Our friendly, professional staff is here to help you find the perfect storage solution for your needs. Whether you’re looking for short-term storage or long-term storage, Life Storage in Chattanooga, TN near Tyner is here to help.
4119 Hixson PikeChattanooga, TN 374156.9 Miles Away
Customer Reviews - Life Storage #323, Chattanooga
We at Life Storage want to maintain the best storage facilities in Chattanooga, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"awesome is the best word to describe the customer service i received at 6103 lee hwy, Chattanooga. the manager CHRISTINA JONES was very helpful, courteous and always a smile. i recommend this facility above all others.. thanks look forward to more business in the future.
"Oh my goodness! I'm so excited that I met Ms. Christina Jones and her team. She really does her to the fullest and take care of her storage patients needs it she can. You will not regret storing your items here. She honest in every way! I'm truly going to miss her presence!!"
"I needed space for parade puppets and supplies. The units are reasonably priced and easily accessible. The grounds are safe and well-maintained. The people are friendly, helpful and very efficient. An extremely pleasant experience in every aspect. Thank you!"
"Had great customer service from Elena, she definitely deserves all the praise she can get. She worked diligently to answer any question and/or concern I had. If it wasn’t for her willingness to help out, I wouldn’t have felt so welcomed and positive on this decision."
"This is the best storage facility I have ever dealt with. They are professional, and always willing to assist the renter with any and everything. They also always greet everyone with a big hello and smile. Not certain how much longer I will be storing things, but I know I would still return occasionally just to say hello. The two young ladies on Lee Highway are top notch representatives for the company."
"I only gave five star cause they won't post negative reviews. I used to think this place was ok but since they switched makes they went up on my rent 3 times in less than a year. They know I have disabled children and I'm working from paycheck to paycheck and I was told at 151.00 they wouldn't go up cause they had all ready done max number. Well 2 months later boom. I'm out of town working as first responder and they have no respect for that. I left my vacuum out by accident a 600 dollar vacuum that I went to pick up but had a lot to get then got down road realized it was gone. By the time I got back gate was locked . The next day my vacuum gone. Manager threw it away. They do not tell you if you flood, they do not try get ahold of you if any accidents, the gate is broken most the time in which I think it's the emoyees helping theives.. very mad customer. You would think since I was with uncle Bob for 11 years. They could give same respect they did bit no. Greedy. There greed will get them in gates of hell. They don't post unless you give five star"
"It was great Christina Jones Lee highway location took care us . They are really good people. We going through a crisis at the moment. We lost our house do to fire and not only did they give us great service they went the extra mile to make sure that we were okay. Thanks you guys from the bottom of my heart ❤️❤️ y'all number 1 in book"
"Shout out to Life Storage and manager Christina J.
She has been extremely helpful when it comes to choosing the right type unit for my needs. She goes above and beyond when it comes to helping the customers!!"
"I give them Five Stars for my experience with this LEE HWY location.
Christina J., Store Manager.
personality, experience, and professionalism
Well kept property.....it shows
KEEP DOING WHAT YOU DO..........."
"Kassidy is the only reason I decided to rent a space at this location. She was extremely professional and knowledgeable about which unit would meet my needs. She always has a vivid smile on her face which is very inviting as a patron. Thank You Kassidy for such a great experience!"
"Climate controlled storage units are great. But before I saw normal storage unit (not climate controlled) had one dead mouse in it. So I would suggest go there and check out storage unit yourself and then decide.
On day of move in manager said I will have access to unit for 24 hours but then she forgot to gave me access due to which I went to do shifting at 11 at night, I was not allowed in. I had to go again next day. Manager was little irresponsible regarding this."
"Moved out after having a unit there for 5+ years And the company more than doubling the rent. Upon leaving they would not prorate my unused portion back to me. Well-maintained units but customer service is lacking. Over the years I referred several people to the storage facility. I won't do that again."
"One of the best an storage facilities around. Well maintained and very clean. Easy access to the property. Kassidy went out of her way to make sure everything was perfect for me. She helped correct my online access to my account."
"I visited the LifeStorage store at 6601 Lee Highway. My reservation was for 8:30, Dan S. was there on time. I did not have to wait. This was my first time ever needing storage. Dan took the time to explain the process from completing the application, to really helping me determine the appropriate size for my items. He then gave me a ride to the unit
and explained everything. Dan was nice and displayed professionalism and interest in assisting me today. The facility was neat and clean both inside and outside."
"Tiara James and Spring Doveton are Absolutely the best. My storage unit is in Georgia but I had the convenience to pay on my unit at the Chattanooga, Lee Highway location store number 323. Spring and Tiara were so helpful and informative. They promptly took and applied my payment. Upon arrival the facility was very clean and as soon as we opened the door. My Mother in law and I were greeted with warm welcoming smiles from both ladies. Thank you Spring and Tiara for all of your help and pleasantries.
"I originally started paying $95 per month for a 10'x10'. In less than a year, the rate went up to $114. Now the rate is $85. I called
Dec 1 and left them a message to call me back concerning a better rate for the following month. No one called back and I now incurred a $25 late fee.
It is sad that not only this company can raise rates, but not decrease when demand is low (duh, do you wonder why?), but service is poor. Are you so hard up that you don't return phone calls and have to make money in late fees?
I really miss Deborah and Bobby who used to run this property. They would have returned my call and I would have been willing to listen their reason for why they couldn't lower their rate. I have a hard time paying for poor service.
Where are you Deborah and Bobby? I am willing to move to your property as it seems this is the only way I can get my rate down again."
"I love everything about this place. The customer service is excellent and so is the associates. They are extreamly helpful and kind. I dont want to have my things stored anywhere else but here. Did i mention they're extremely affordable? I'm a highly satisfied customer!"
"Avoid Life Storage!!
My vehicle was damaged while stored at this facility. There was security camera video that indicated the tenant next to me was responsible. When the investigating officer requested the identity of the other tenant so he could complete his report, Life Storage wouldn't cooperate. Since the other tenant's trailer was not required to be licensed and it could not be determined who owned it, the investigation stopped.
Apparently the security at Life Storage is to protect THEIR property - not your property. If you have any damage or loss at their facility, don't expect any assistance from these folks."
"Great help. Great prices. Shows the sizes. And we were taken to see the storage we were interested in. A 10 x 15 storage building. It was nice and the best suitable size I believe for what we need it for. Got and paid for it. Thank you!"
"Excellent customer service, easy-to-access location, well-maintained property. Bobby B., the associate manager, and Debra G., the store manager, do a great job keeping an eye on everything at Life Storage. They are professional, courteous, genuine, and consistent over the long term. Bobby provided us with excellent service, anticipating and meeting our every need. During our initial set up, we realized we had misplaced our lock. Bobby had one right there for us to purchase. His initiative and situational awareness made check-in a breeze. Bobby even stayed after closing time to help us get our first storage unit. Polite and respectful, Bobby goes above and beyond. Bobby did an excellent job and he continues to do so. This 6103 Lee Hwy facility is level, which makes it easy to get in and out, even with a truck. It is clean, convenient, and secure. When we needed a second storage unit, we were happy it was available at this same location with the best customer service. In addition, Debra helped us out with our online-payments question, BEFORE the office was even open for the day. Clearly, Bobby and Debra truly care about doing an outstanding job for their customers."
"I moved out of another storage faculty due to issues I had with their management. Life Storage management is very helpful and very customer focused. My rent is much lower than the previous storage facility. The management is more pleasant to speak with. The facility is much much cleaner. I highly recommend life storage."
"I could definitely tell the property and office was highly maintained. I have rented storage in many places but this is by far the best one yet! Debbie the manager was helpful in every way possible. Overall just GREAT customer service."
"We used the storage facility for just a few months but we were very happy with the facility and the people who run it. It's just that storing things is very expensive and that's why we cleared out as soon as possible."
"The manager that I have worked with at your 6103 Lee Highway office for the last 7-8 years is simply the best. She is so kind and she is extremely conscientious and has been so helpful to me on many occasions. She is definitely an asset to your team and deserving of recognition. Thank you!"
"A very professional team it would be better if they actually showed you a unit that they recommend based on the information you provided them. I ended up renting two units when one larger unit would have been better."
"You could not have a better staff at store #323. Debbie and Donna went out of their way several times to ensure we got what we needed, and I will truly miss their smiling faces! Weekend help was also polite and well-trained, though I don't know his name. Very positive experience. Come to Knoxville!"
"The premises are excellent and the staff have gone above and beyond to assist me as I have been overseas. They are so nice that I would consider keeping my things in storage just to have the contact with them!! Thank you for taking good care of me and my things!!"
"Debbie and Donna are wonderful! I am always greeted with a smile and any inquiry I have has been handled immediately with the utmost level of customer service. The buildings are always clean and I could not imagine placing my storage needs in anyone else's hands.
Thanks for hiring such wonderful employees and offering a top-notch service!"
"not just professional, but friendly/personable I almost felt they were as concerned about my things as I was Smiling faces are important to me I try to always smile and I like others to smile back Your staff smiled First when I went in the door
If memory serves, I arrived just 2/3 minutes after closing and they opened the door and went through the whole process keeping them late that day They didn't seem to have a care in the world except helping me It was impressive Wish the whole world was more like that! :)"
"Sometimes I don't have time or access to a computer and I need to make a payment over the phone and I can never get anyone on the phone in order to do so. Maybe I call at the wrong times. Either way, I'd like them to be available when these types of situations arise. Thanks."
"My service was great. The gentleman ensured I fully understood what I was getting and my responsibilities moving forward. He opened the gate. Seems small? I have had storage facilities for 20 years at multiple locations and no one has ever opened the gate. It's the little things. However, his communication was over the top good because he made sure I was educated on the agreement. "
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #323, we offer great property security systems and clean, affordable storage units to rent for the residents of Tyner, Ooltewah, East Brainerd, and other neighborhoods in Chattanooga, TN. Call us with questions, reserve online, or click here to compare other storage units in Chattanooga.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 6:00 am - 9:00 pm
Tuesday: 6:00 am - 9:00 pm
Wednesday: 6:00 am - 9:00 pm
Thursday: 6:00 am - 9:00 pm
Friday: 6:00 am - 9:00 pm
Saturday: 6:00 am - 9:00 pm
Sunday: 6:00 am - 9:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental