Customer Reviews - Life Storage #171, Chattanooga
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We at Life Storage want to maintain the best storage facilities in Chattanooga, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Chattanooga (#171)
4.91 out of 5
based on 37 of our most recent Reviews
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- Scott from Chattanooga, TN
5.0 out of 5
"This is an excellent facility for all of your storage needs. We have been using them for 1.5 years now and we have never had an issue. Always clean, employees are very polite and you can pay online. Great storage place."
April 18, 2019
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- Phillip from Chattanooga, TN
5.0 out of 5
"You all took very good care of us in our time of need. You prices were very reasonable and satisfactory. Thank you for professionalism and care. Great looking property that was very convenient."
November 23, 2018
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- Amber from Chattanooga, TN
5.0 out of 5
"Robin and Greg were so very helpful and friendly with a professional attitude. Extremely appreciative of them both!"
April 23, 2018
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- Josephine from Chattanooga, TN
4.8 out of 5
"I have needed access to my storages during the late night hours and have been accommodated with 24hr access"
March 26, 2018
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- Margaret from Chattanooga, TN
5.0 out of 5
"Rebecca is wonderful. Professional, friendly, helpful and knowledgeable. Thank you!"
February 27, 2018
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- Patricia from Chattanooga, TN
5.0 out of 5
"AWESOME Customer Service from Manager. Greg & Asst. Manager, Rebecca"
January 26, 2018
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5.0 out of 5
"I have rented with BOb's for years in the past and renting from Life Storage is equal. I am happy with the business."
December 27, 2017
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- Sherry from Chattanooga, TN
4.9 out of 5
"was very pleased with the service I received, Ms. Rebecca was a big help meeting my need. I appreciated the time she spent helping me."
September 26, 2017
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5.0 out of 5
"Rebbecca was great. She showed me items for sale that I needed and at a great price."
August 16, 2017
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- Joyce from Bridgewater, NJ
4.8 out of 5
"The employees at your Highway 58 facility were always courteous and helpful with all inquiries. They extended a very professional and knowledgeable approach during each visit; I would highly recommend this facility to family and friends. "
June 26, 2017
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- Larry from Chattanooga, TN
5.0 out of 5
"Was easy to get the unit and to get out. Thanks for the great service."
November 25, 2016
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- Shameka from Chattanooga, TN
5.0 out of 5
"The staff there is awesome. Espically the lady. At the store on highway 58"
July 26, 2016
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- Nikita from Chattanooga, TN
5.0 out of 5
"The customer service was well over the top and he was very helpful in my situation "
July 11, 2016
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- Jameica from Chattanooga, TN
5.0 out of 5
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They were extremely nice and patient, they were able to answer any and every question I had! Very good experience! I would definitely recommend to others! "
July 05, 2016
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- Robert from Ewa Beach, HI
4.9 out of 5
"Store personnel (Tammy?) at store #171 is the model example of a great employee.
Attitude and genuine customer service at it's best?"
July 04, 2016
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5.0 out of 5
"Very pleased with all aspects of the storage service."
June 27, 2016
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4.3 out of 5
"Was very satisfied with the service. I will definitely use Uncle Bob's again!!"
June 24, 2016
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- Seth from Chattanooga, TN
5.0 out of 5
"Tammy is wonderful and just makes you happy and smile. "
May 08, 2016
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- Janice from Chattanooga, TN
4.8 out of 5
"If I ever needing to use a storage I will use y'all again"
April 26, 2016
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- Deanna from Chattanooga, TN
5.0 out of 5
" Ms Tammy is an extreme asset to this company. She is by far the friendliesr, understanding, polite individual ive come across in a long time! She is great!"
March 26, 2016
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- Jennifer from Chattanooga, TN
4.8 out of 5
"Just keep up the good work and remind customers to wrap up anything that is cloth due to the humidity and however the weather is. "
March 24, 2016
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5.0 out of 5
"I love the professional service I receive from Uncle Bob's [Life Storage]! So glad that I am storing with them!!"
March 20, 2016
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5.0 out of 5
"The girls in office are the best !
Very nice and go out if their way to help
"
November 26, 2015
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- Ianthe from Chattanooga, TN
4.8 out of 5
"You meet my expectations by being very professional. "
November 01, 2015
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- Nicole from Morresville, NC
5.0 out of 5
"I was at the Hwy 58 location and Tammy was very helpful and very informative. I will recommend Uncle Bob's to others."
July 24, 2015
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5.0 out of 5
"The staff at the highway 58 location are just super.they were always so kind.and caring."
July 23, 2015
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5.0 out of 5
"Tammy, as i only know her first name, shes at the highway 58 units in chattanooga,tn is an exceptional person, So Happy to help me, I"d definitely tell my friends and family about this place.... "
June 27, 2015
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5.0 out of 5
"The lady's in the office was very helpful and courteous when I walked into the Unclebobs at Hwy 58 in Chattanooga Tennessee."
June 25, 2015
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5.0 out of 5
"Was met by the Manager, a wonderful, kind, helpful lady, who assisted us completely. We had driven a long day and she was helpful, courteous and quick so that we could start unloading a full truck. Couldn't have asked for a better place to keep our belongings while awaiting our home. "
April 28, 2015
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5.0 out of 5
"Staff was patient and kind. She answered all of my questions. She promptly called me back with information regarding insurance."
March 27, 2015
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- Tiffany from Chattanooga, TN
5.0 out of 5
"Everytime I go into the store,the service is exceptional and quick! Thank you guys and gals!"
November 21, 2014
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5.0 out of 5
"I appreciated the convenience of paying online, the email notices and the web site with all the information. Great place to do business with. "
May 23, 2014
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- Keishana from Chattanooga, TN
3.8 out of 5
"When we had problems getting into the gate and called the "emergency" number that was available, i was sent to voicemail when i called. I would rather have spoken with a live person than an answering machine. When we went to pick up the truck the day before, had to wait on the associate to come back and there was no note on the door indicating they were on the property. Overall, service was ok."
March 25, 2014
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- Betty from Chattanooga, TN
5.0 out of 5
"From the moment i made the first phone call, the staff were all pretty awsome in helping me get the unit i would need for the amount of things i needed to store. I could not have asked for a better team than i recived that day.
Thank Yo All
Uncle Bobs Storage
Highway 58 Chattanooga,TN.
37416
Miss Betty Davis"
February 26, 2014
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4.8 out of 5
"Both of my storage units have leaks in the roof which we have dealt with, but when they get fixed it will be better."
February 26, 2014
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- Gifford from Knoxville, TN
5.0 out of 5
"All the personnel made my experience easy and pleasurable. I even stopped at the location on Shallowford Rd.(by Sam's Club) to ask where the Hwy 58 location was - on Hwy 58, of course - and they were nice and helpful as well. Overall great experience."
January 23, 2014
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- Tiffany from Chattanooga, TN
5.0 out of 5
"Your staff treated me as if I was part of the family. I never had to worry about my storage I will be back if I ever move or recommend others "
September 25, 2013
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