A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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We at Life Storage want to maintain the best storage facilities in Chattanooga, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"I'm very impressed how professional this place is. Traci was very helpful with every question an concern I had!! will definitely do business with them. thank you again on the great help you gave me!!"
"I love it here. First time ever renting a storage unit. Ms. Kassidy is so nice and polite and she’s has a very good vibe . I wish her best with her unborn baby ."
"Though the facility is clean and the prices are pretty comparable to other storage options in the area, their office administration leaves a bit to be desired. Pay attention to how you make your payments. My bank sent payment to the facility two weeks prior to due date (address and amount confirmed) and because they didn’t “see it” they hit me with a $75 late fee and was told “Too bad, so sad. Should set up auto-pay and not depend on my bank or post office.” I call BS. But storage options is in such short supply, they know they have you by your short and curlys."
"This is the WORST business ever. The staff is rude. I NEVER have had a good experience here. My fiancé paid a year in advance and they just take your money and operate as little as possible. The public restroom is ALWAYS locked. I drive from an hour away and can’t even use the restroom when I get there or while I’m there. The dumpster was locked today and the lady working would not unlock it. How am I supposed to clean out my unit?? The staff was rude. I will never recommend this place to anyone."
"Very helpful and knowledgeable. Kassidy took care of our business needs in securing a storage unit. Facility was neat and clean. They also offer moving material needs like boxes, tape, foam packing items and locks for securing units onsite"
"They made it very quick to get my unit I got the wrong size orginally but they helped me change to the right size I am very happy about the pay rates"
"Loved being a customer at the Chattanooga Life Storage facility. My daughter was going to UTC and we did not want to track her stuff back and forth. Your facility was a life saver. My daughter could access her things when needed and safely.
Thank you so much."
"Cydnee was super helpful and patient with me when I called Inquiring about getting a storage space. I think this will be my storage option when the time comes"
"Cydnee at the Chattanooga Broad Street location was the best! She was professional, courteous, and patient. She asked all the right questions to help me select just the right space. I highly recommend working with Cydnee - and Life Storage Broad Street is a super nice facility!"
"This is not the place for Missionaries, Service Members and etc. The move-in discounts won’t matter, when that period ends. You should expect about a $30 increase each year. I just got informed of my next $30 increase, beginning in July. ONE BIG RIP OFF."
"All of my experiences with every customer service Staff have been exceptional with Life Storage. I went to my storage unit for the first time this week since renting it and Derek was on duty. I needed assistance and his strength. He was very attentive and happy to help. He made a I great suggestion which I was able to use to help close the unit myself. Again I am so appreciative of all of your staff and customer service! It has absolutely exceeded my expectations! Truly Diane"
"I had a great experience at Life storage on Broad St. I came in to rent a unit and was given a tour on the spot and the gentleman showed me how to use the lock, and how to properly close the door. Overall I had a wonderful experience!"
"The Storage of My Life!!
With a less than stellar experience with my movers & cross country move, faced with many uncertainties and challenges the experience with Life Storage was GREAT beyond belief! Both Rick and Cydnee went above and beyond typical customer service to be awesomely accommodating. As a single female in a new city dealing with an 18 wheeler & fitting my life into a 10 x 10 unit, I can’t thank this All-Star team at Life Storage enough! Genuinely beyond pleased WITH 1st month FREE in Tennessee!"
"Cydnee was such a great help when I called and ask about some questions . A lot of the places I called were very rude. She was very generous and very patient with me with all of my questions ."
"My wife came in to rent a storage unit. I was so blown away with how nice Wesley was he even carried the items she had bought out to our truck for her. The place is very clean and easy to get in and out of. I wanted everyone to know how great Wesley was by going above and beyond for my wife because I could not be there. I will most definitely let everyone one know to go talk to Wesley. Way to go life storage and Wesley."
"I am a medically retired veteran and the customer service was horrible. I was not able to attain a prorated refund for my house hold goods that I stored at the location."
"I have had somewhat conflict experience with Rick. Rude and unprofessional and most unreasonable in my daughters circumstances, this has been awhile back, but possibly he has made some changes in his business manor."
"I do not recommend this facility. It's hard to get equipment to move your stuff. One of the employees parks his personal vehicle in the front loading zone during business hours so you cannot unload a truck or trailer at front entrance. I have ask for assistance with finding moving carts and the employee on staff acted like he didn't want to help me. I used them for one month that's all I could handle. Very limited parking."
"We had some complications to resolve with our storage while in another state, and the store manager here went out of his way to help make sure our issues were taken care of. His friendly help made life much easier!"
"Cydnee Stafford at Life Storage was very helpful to me as I was searching as a storage unit. Her Professionalism, kindness and knowledge is the perfect fit for this company!"
"Cydnee at Life Storage is very helpful and friendly! My experience was enjoyable and I would recommend this option to other people! Thank you so much!"
"I've rented from this storage facility a couple of times in the past few years and it's always been a pleasant experience. Their service is excellent and the entire facility is clean and up to date. It's also cheaper to rent here than other nearby local storage facilities. Highly recommended."
"Rick is absolutely amazing. I never write reviews but I truly felt I needed to for Rick and Life Storage of Chattanooga. It is a very secure and clean facility."
"Our storage unit was very safe and clean and the atmospheric conditions were ideal. The management was pleasant, professional and helpful.
I give Life Storage a solid A grade."
"life storage has been so helpful for all my storage needs. the accessibility hours are perfect and everyone on staff here makes sure you and your belongings are in good care. I will always use them for my storage needs!!!"
"I was amazed by the customer service Rick provided at the 1380 Broad St., Chattanooga, TN location. It's not every day you see someone who genuinely loves their job, and goes above and beyond for their customers!"
"I used the rent now online option and am completely impressed with how easy and smooth things went. I am also impressed with the facility and the staff! The facility is clean, safe and easy to get to and the staff is hands down the best in service and friendliness. I highly recommend this place!!"
"We got a great promo deal for a free month. The employees seem helpful and friendly. Unit was large and clean.
As far as the "climate control"... Well, it must be about 80° inside which is sweltering when you're trying to load and unload in the summer heat. Our previous climate controlled storage a year ago was legit controlled and stayed around 69° during hot months and 73° in winter. It's too hot in here for sure."
"Overall great experience! Great location, Rick was amazing and I thought the price was reasonable for how well kept this location is! 10/10 would recommend!"
"Great customer service last week by Randy the store manager. He was very prompt and ready to get the job done but the price was to steep for me. Other than that Life Storage on Broad St is legit"
"The management/staff here went above and beyond the usual customer service expectation. They extended the offer for a better price and put on hold one one of the last three units available at the time. Friendly and competent in their type of business. Building is very clean and tidy. They have my recommendation! You wont be disappointed or deceived in this transaction. Very transparent with fees, deadlines, etc."
"Brother used this storage facility. He let me put a few things in his. It was extremely clean and staff was always helpful and friendly. Had cameras and carts to use as well. Just simple and very nice over all. Never had to worry about my stuff while it was there"
"Very clean place, Rick helped me get situated. Wish I was told about the lock you had to buy prior to getting there, considering I called twice about the unit. Either way, good customer service."
"Thank you to the Broad St team in Chattanooga TN. Absolutely wonderful staff and experience. Will 100% use LifeStorage again if I have storage needs."
"I am being provided with a neat and clean, well maintained storage unit in a safe location with ease of access... short of it having 24 our access not sure anything else could be provided that would make the service, unit or location any better."
"This is my first time using storage services. I always stereotyped them as sketchy and dirty but you all have far exceeded my expectations. Thank you!!!!"
"This was my first experience using this storage facility and I was so pleased with the people and facility. I dealt with the one in Fort Oglethorpe, GA (Donna) but when they didn't have the size I needed, she helped me secure a space at the location on Broad St. in Chattanooga. The individuals there (Lisa and Rick) were equally helpful. All were knowledgeable and offered great advice and helpful hints. It is obvious you all invest in your people and it contributes to a very professional organization. "
"My father was referred by a friend to use you and was very pleased and then he referred me and I am extremely pleased and will be referring you in the future! Everything went seamlessly. Thanks "
"Check in was very fast; I was given all information I needed, and even purchased a good lock there. The facility is the cleanest storage place I've ever been to! And it was really nice to have the big carts available for our use! I didn't need the van, but I love that it was available for my use! "
"The facility itself is clean and impeccably maintained. The manager in the office is knowledgeable, courteous, professional and helpful. This is by far the best rental experience I have ever had with anything."
"I thought I needed an extra space for some items, and ended up I could use my existing space. The staff was very helpful and while I basically just had an empty space for a month they were very good about trying to assist me in anyway possible.
"
"I forgot to apply my lock when first moving in and less than an hour later I got a call reminding me. Required or not I appreciate the thoroughness and attention. Supplies we always handy and in working order and the place was well kept "
"During my time in Honolulu, the Downtown Chattanooga team was very considerate, understanding, and thorough! It is an comforting feeling to know that they care about by belongings, as much as I do. I had great peace a mind during my travels.
I am very appreciative. Thank you so much."
" You served us well while we lived in Chattanooga. If we are back in the area and have need for storage, you will be the first place we go. We now live in North Carolina."
"I have never used a storage facility and did not know what to expect, but Rick was proficient and efficient. The facility is top-notch. Great security, good lighting, very clean. Way more than what I expected!"
"Wonderful experience thus far! By the way, I recently was shown another facility by a friend and it does not have the level of security, access, or cleanliness of your facility. It is so worth it to me to pay a little more per month for such a clean and secure space. ( hallways appear to be mopped every time I visit which is about 1-2 times weekly for my business)The other place was quite dusty which is a huge strike for my antiques. Thanks!"
"Fantastic experience! The staff was professional, courteous & helpful. I will recommended this facility to others. My son will also recommend it to others at UTC."
"First time using a storage unit. I needed to store my son"s college dorm stuff over the summer. Your staff was A+. Always quick to answer the phone and no question to simple for them to answer with with a good attitude. "
"The service was great and I loved that they even had a moving truck to use for free. It made my move so much easier. I will only use uncle bob's storage its the best storage around."
"My expectations for a clean, climate controlled storage space with easy access were met.
There was only one associate there, and he was helping another customer. We had to wait about 10 inutes outside the locked door for him to come back to the store front."
"I had a great experience renting a unit with Uncle Bob's [Life Storage]. The building was very neat and clean. Also, I loved how you could see the different sized units on the website. I'll definitely use you guys again if the need comes up!"
"I have been in situations where I needed to use storage units for periods lasting anywhere from 1 month to 18 months in years past. I always like Uncle Bob's [Life Storage], but this one was definitely the nicest cleanest best one I have ever seen. Great job! Glad it is in Chattanooga and at such a convenient location for ME! :-)"
"This was the best storage place I have ever been. My daughter stored her belongings here after college last year, when this storage service opened. We definitely had to come back!! "
"I want to thank Uncle Bob's for the great work you do in helping your customers. The last place I used the grounds were dirty, my unit was not cleaned before I took possession, the outside doors were broken and didn't lock. So I am very impressed with your facility, please keep up the great work "
"My only complaint has to do with the timing on the elevator doors. They automatically close after only a few seconds of being open, making it very difficult to load large items and dollies. It was a very frustrating process.
In the same way, the outer doors should have some mechanism by which they can remain open for short periods of time while unloading moving trucks. We had hired guys to help unload, with a specified timeframe within which they could help. However, much of their time was spent waiting for the door to open with the code or with someone exiting from the inside. If the doors could have remained open while they were actively unloading, things could have gotten done much faster!
Otherwise, our use of the facility was wonderful. The space was well-maintained and the staff was great!!"
"Our house was condemned so we had less than a day to move all of our stuff out of the house. The staff was very knowledgable and worked to get us the best deal (which I still can't believe how reasonable the price was and we got a free truck!) It was refreshing to have something go right on a very stressful day. "
"We moved from another storage company to Uncle Bob's and it was the best thing we could do. Every employee with Uncle Bob's has outstanding customer service knowledge and the place is so clean and easy to get to."
"I love Uncle Bob's [Life Storage]. And I think the staff is superb!!! But damn, this storage facility is brand new and the back elevator is broken often times. The elevator is my only complaint. I think you need a new elevator company. Otherwise a first class organization."
"Finally! A storage in Downtown CHA!
So convenient for me
i come into town and orefer to walk to everything i need- NOW I CAN!
yeah! Stay Clean- Stay New Looking and you will have me as a customer for a long time coming!
"
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #471, we offer great property security systems and clean, affordable storage units to rent for the residents of Southside, Westside, Lookout Mountain, Lakeview, and other neighborhoods in Chattanooga, TN. Call us with questions, reserve online, or click here to compare other storage units in Chattanooga.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 7:00 am - 8:00 pm
Tuesday: 7:00 am - 8:00 pm
Wednesday: 7:00 am - 8:00 pm
Thursday: 7:00 am - 8:00 pm
Friday: 7:00 am - 8:00 pm
Saturday: 7:00 am - 8:00 pm
Sunday: 7:00 am - 8:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
