Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.
Rent our Moving Van or Truck with your Storage Rental!
When you rent storage, you can rent our moving van or truck! Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our van and truck rental guide here.
Extended Access Hours
Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!
Surveillance Cameras
Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
54' Truck Access
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
Boxes & Packing Supplies Sold Here
This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.
Customer Reviews - Life Storage #471, Chattanooga
We at Life Storage want to maintain the best storage facilities in Chattanooga, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!
Overall Rating for Life Storage in Chattanooga (#471)
4.91 out of 5
based on 54 of our most recent Reviews
Lauren from Chattanooga, TN
5.0 out of 5
"I was amazed by the customer service Rick provided at the 1380 Broad St., Chattanooga, TN location. It's not every day you see someone who genuinely loves their job, and goes above and beyond for their customers!"
Review posted on July 23, 2019
Laura from Trenton, GA
5.0 out of 5
"Thank you to the Broad St team in Chattanooga TN. Absolutely wonderful staff and experience. Will 100% use LifeStorage again if I have storage needs."
Review posted on November 25, 2018
Regina from Chattanooga, TN
5.0 out of 5
"I am being provided with a neat and clean, well maintained storage unit in a safe location with ease of access... short of it having 24 our access not sure anything else could be provided that would make the service, unit or location any better."
Review posted on December 01, 2017
Margaret from Chattanooga, TN
5.0 out of 5
"This is my first time using storage services. I always stereotyped them as sketchy and dirty but you all have far exceeded my expectations. Thank you!!!!"
Review posted on November 20, 2017
Diane from Chattanooga, TN
5.0 out of 5
"Customer service attitude, ease of process, cleanliness of facility -- all over the top!"
Review posted on October 18, 2017
Annette from CHattanooga, TN
5.0 out of 5
"This was my first experience using this storage facility and I was so pleased with the people and facility. I dealt with the one in Fort Oglethorpe, GA (Donna) but when they didn't have the size I needed, she helped me secure a space at the location on Broad St. in Chattanooga. The individuals there (Lisa and Rick) were equally helpful. All were knowledgeable and offered great advice and helpful hints. It is obvious you all invest in your people and it contributes to a very professional organization. "
Review posted on July 27, 2017
Bruce from Chattanooga, TN
5.0 out of 5
"My father was referred by a friend to use you and was very pleased and then he referred me and I am extremely pleased and will be referring you in the future! Everything went seamlessly. Thanks "
Review posted on January 07, 2017
Elysa from Lookout Mtn, GA
4.7 out of 5
"It was our first experience with off-site storage and we found it to be extremely easy, convenient, clean and professional.
Thank you!"
Review posted on October 27, 2016
Abigail from Groton, CT
5.0 out of 5
"The space and building are extremely clean and neat. As well as, the associates are professional and nice! "
Review posted on July 04, 2016
Sandra from Irmo, SC
5.0 out of 5
"Check in was very fast; I was given all information I needed, and even purchased a good lock there. The facility is the cleanest storage place I've ever been to! And it was really nice to have the big carts available for our use! I didn't need the van, but I love that it was available for my use! "
Review posted on June 28, 2016
David from Chattanooga, TN
5.0 out of 5
"Very clean facility. Used the local truck twice without issue. A really good experience overall."
Review posted on June 27, 2016
Jordan from Lookout Mountain, TN
5.0 out of 5
"We loved our experience. The building was immaculate and we never worried about our belongings!"
Review posted on June 23, 2016
Azusa from New York, NY
5.0 out of 5
"Elevators are out of order more than expectec and an inconvenience at times. Everything else is always on fleek!!"
Review posted on June 02, 2016
Kenneth from Jacksboro, TN
5.0 out of 5
"Store manager was very helpful. Access was great. Keypad access worked without any issues. Great managed facility"
Review posted on June 01, 2016
Neil from Chattanooga, TN
5.0 out of 5
"The facility itself is clean and impeccably maintained. The manager in the office is knowledgeable, courteous, professional and helpful. This is by far the best rental experience I have ever had with anything."
Review posted on May 31, 2016
Doug from Chattanooga, TN
4.6 out of 5
"I thought I needed an extra space for some items, and ended up I could use my existing space. The staff was very helpful and while I basically just had an empty space for a month they were very good about trying to assist me in anyway possible.
"
Review posted on March 23, 2016
Wendy from Flintstone, GA
5.0 out of 5
"The associate who helped me remembered my name even after not having seen me for a month and only having met me once. That goes a long way!"
Review posted on February 23, 2016
Whitney from Chattanooga, TN
5.0 out of 5
"I forgot to apply my lock when first moving in and less than an hour later I got a call reminding me. Required or not I appreciate the thoroughness and attention. Supplies we always handy and in working order and the place was well kept "
Review posted on February 23, 2016
Brooke from Aeia, HI
5.0 out of 5
"During my time in Honolulu, the Downtown Chattanooga team was very considerate, understanding, and thorough! It is an comforting feeling to know that they care about by belongings, as much as I do. I had great peace a mind during my travels.
I am very appreciative. Thank you so much."
Review posted on January 26, 2016
Karen from Chattanooga, TN
4.9 out of 5
"Was way more than I expected for storage....very clean"
Review posted on January 25, 2016
Mark from Chattanooga, TN
4.2 out of 5
" You served us well while we lived in Chattanooga. If we are back in the area and have need for storage, you will be the first place we go. We now live in North Carolina."
Review posted on January 23, 2016
Loman W. from Chattanooga, TN
5.0 out of 5
"going above and beyond to ensure the best deal for me"
Review posted on November 01, 2015
Tommy from Flintstone, GA
5.0 out of 5
"I have never used a storage facility and did not know what to expect, but Rick was proficient and efficient. The facility is top-notch. Great security, good lighting, very clean. Way more than what I expected!"
Review posted on October 26, 2015
Susan from Signal Mountain, TN
5.0 out of 5
"Wonderful experience thus far! By the way, I recently was shown another facility by a friend and it does not have the level of security, access, or cleanliness of your facility. It is so worth it to me to pay a little more per month for such a clean and secure space. ( hallways appear to be mopped every time I visit which is about 1-2 times weekly for my business)The other place was quite dusty which is a huge strike for my antiques. Thanks!"
Review posted on August 28, 2015
David from Greenbrier, TN
5.0 out of 5
"Fantastic experience! The staff was professional, courteous & helpful. I will recommended this facility to others. My son will also recommend it to others at UTC."
Review posted on August 25, 2015
Thomas from Hendersonville, TN
5.0 out of 5
"First time using a storage unit. I needed to store my son"s college dorm stuff over the summer. Your staff was A+. Always quick to answer the phone and no question to simple for them to answer with with a good attitude. "
Review posted on August 23, 2015
Sharonda from Murfreesboro, TN
5.0 out of 5
"The service was great and I loved that they even had a moving truck to use for free. It made my move so much easier. I will only use uncle bob's storage its the best storage around."
Review posted on July 24, 2015
Teena from Lookout Mtn, TN
5.0 out of 5
"Very professional and I would highly recommend to my friends and family!"
Review posted on June 28, 2015
Cheri from Chattanooga, TN
4.4 out of 5
"My expectations for a clean, climate controlled storage space with easy access were met.
There was only one associate there, and he was helping another customer. We had to wait about 10 inutes outside the locked door for him to come back to the store front."
Review posted on June 27, 2015
John from Atlanta, GA
5.0 out of 5
"No one there on my first visit. Office was locked. I returned 30 minutes later.
It was no big deal."
Review posted on May 27, 2015
Amy from Signal Mountain, TN
5.0 out of 5
"I had a great experience renting a unit with Uncle Bob's [Life Storage]. The building was very neat and clean. Also, I loved how you could see the different sized units on the website. I'll definitely use you guys again if the need comes up!"
Review posted on May 26, 2015
Craig from Austin, TX
5.0 out of 5
"Great service!! Our daughter left the unit unlocked once and we were called the same day!!"
Review posted on May 23, 2015
Anthony from Chattanooga, TN
5.0 out of 5
"I have been in situations where I needed to use storage units for periods lasting anywhere from 1 month to 18 months in years past. I always like Uncle Bob's [Life Storage], but this one was definitely the nicest cleanest best one I have ever seen. Great job! Glad it is in Chattanooga and at such a convenient location for ME! :-)"
Review posted on May 23, 2015
Tammy from Port Saint Lucie, FL
5.0 out of 5
"This was the best storage place I have ever been. My daughter stored her belongings here after college last year, when this storage service opened. We definitely had to come back!! "
Review posted on May 21, 2015
Bill from Chattanooga, TN
5.0 out of 5
"Clean, secure storage, knowledgable helpful staff, a very positive experience."
Review posted on April 28, 2015
Wayne from Trenton, GA
5.0 out of 5
"This is by far the cleanest and best maintained storage building I have ever been in "
Review posted on April 28, 2015
Jasmine from Cordova, TN
4.6 out of 5
"Great experience, great friendly service. Friendly service and great clean environment with storage areas. "
Review posted on April 28, 2015
Wes from Rising Fawn, GA
5.0 out of 5
"The storage facility was very clean and the staff were very professional.
"
Review posted on April 23, 2015
Marla from Chattanooga, TN
4.9 out of 5
"I wanted to explain the good job Uncle Bob's is doing"
Review posted on March 06, 2015
Ramona from Chattanooga, TN
4.8 out of 5
"Your representative Joel is not only knowledgeable but friendly and helpful. "
Review posted on February 16, 2015
Patricia from Danville, IL
5.0 out of 5
"Everything was explained, unit was just what we need, location was close to elevator so I am happy with everything."
Review posted on November 25, 2014
Laura from Chattanooga, TN
5.0 out of 5
"They honored a great deal and were super helpful during my stressful relocation process."
Review posted on November 23, 2014
Nancy from Chattanooga, TN
5.0 out of 5
"I want to thank Uncle Bob's for the great work you do in helping your customers. The last place I used the grounds were dirty, my unit was not cleaned before I took possession, the outside doors were broken and didn't lock. So I am very impressed with your facility, please keep up the great work "
Review posted on October 27, 2014
Robert from Lookout Mtn, GA
4.6 out of 5
"Exceeded due to the knowledge of the manager and the absolute cleanliness of the facility."
Review posted on October 27, 2014
Amy from Woodstock, GA
5.0 out of 5
"My only complaint has to do with the timing on the elevator doors. They automatically close after only a few seconds of being open, making it very difficult to load large items and dollies. It was a very frustrating process.
In the same way, the outer doors should have some mechanism by which they can remain open for short periods of time while unloading moving trucks. We had hired guys to help unload, with a specified timeframe within which they could help. However, much of their time was spent waiting for the door to open with the code or with someone exiting from the inside. If the doors could have remained open while they were actively unloading, things could have gotten done much faster!
Otherwise, our use of the facility was wonderful. The space was well-maintained and the staff was great!!"
Review posted on September 23, 2014
Shahabedin from Chattanooga, TN
5.0 out of 5
"The who helped me there was so nice. She gave so many good information.
Thanks"
Review posted on August 26, 2014
Joe from Antioch, TN
4.9 out of 5
"The Broad Street location in Chattanooga lacks sufficient parking for unloading and loading when other customers are there."
Review posted on August 25, 2014
Neil from Chattanooga, TN
5.0 out of 5
"Manager was excellent and obviously attentive. He was aware that I had moved out within hours and checked me out over the phone. Excellent service."
Review posted on August 25, 2014
Bethany from Chattanooga, TN
5.0 out of 5
"Our house was condemned so we had less than a day to move all of our stuff out of the house. The staff was very knowledgable and worked to get us the best deal (which I still can't believe how reasonable the price was and we got a free truck!) It was refreshing to have something go right on a very stressful day. "
Review posted on August 21, 2014
Deborah from Chattanooga, TN
5.0 out of 5
"We moved from another storage company to Uncle Bob's and it was the best thing we could do. Every employee with Uncle Bob's has outstanding customer service knowledge and the place is so clean and easy to get to."
Review posted on August 21, 2014
Marshall from Chattanooga, TN
5.0 out of 5
"Manager was very friendly and helpful. The facility was immaculate."
Review posted on July 24, 2014
Micheal from Lookout MTN, GA
3.8 out of 5
"I love Uncle Bob's [Life Storage]. And I think the staff is superb!!! But damn, this storage facility is brand new and the back elevator is broken often times. The elevator is my only complaint. I think you need a new elevator company. Otherwise a first class organization."
Review posted on July 24, 2014
Dawn from East Ridge, TN
5.0 out of 5
"From reservation on phone to moving in Customer Service was top notch. Location is brand new and extremely nice!!"
Review posted on May 29, 2014
Sarah from Santa Fe, NM
4.8 out of 5
"Finally! A storage in Downtown CHA!
So convenient for me
i come into town and orefer to walk to everything i need- NOW I CAN!
yeah! Stay Clean- Stay New Looking and you will have me as a customer for a long time coming!
"
Review posted on May 29, 2014
*Storage unit size is approximate. New customers only. Space transfers and additional rentals excluded. May not be combined with any other offer. Offer is restricted to specially marked spaces based on availability.
Serving Chattanooga and Southside
Our self storage facility on Broad St is located west of the TN-8, between Cowart St and W Main St, near Chattanooga National Cemetery. Click here for directions.
At Life Storage Facility #471, we offer great property security systems and clean, affordable storage units to rent for the residents of Southside, Westside, Lookout Mountain, Lakeview, and other neighborhoods in Chattanooga, TN. Call us with questions, reserve online, or click here to compare other storage units in Chattanooga.
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