*Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
We at Life Storage want to maintain the best storage facilities in Chattanooga, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
"I was amazed by the customer service Rick provided at the 1380 Broad St., Chattanooga, TN location. It's not every day you see someone who genuinely loves their job, and goes above and beyond for their customers!"
"Thank you to the Broad St team in Chattanooga TN. Absolutely wonderful staff and experience. Will 100% use LifeStorage again if I have storage needs."
"I am being provided with a neat and clean, well maintained storage unit in a safe location with ease of access... short of it having 24 our access not sure anything else could be provided that would make the service, unit or location any better."
"This is my first time using storage services. I always stereotyped them as sketchy and dirty but you all have far exceeded my expectations. Thank you!!!!"
"This was my first experience using this storage facility and I was so pleased with the people and facility. I dealt with the one in Fort Oglethorpe, GA (Donna) but when they didn't have the size I needed, she helped me secure a space at the location on Broad St. in Chattanooga. The individuals there (Lisa and Rick) were equally helpful. All were knowledgeable and offered great advice and helpful hints. It is obvious you all invest in your people and it contributes to a very professional organization. "
"My father was referred by a friend to use you and was very pleased and then he referred me and I am extremely pleased and will be referring you in the future! Everything went seamlessly. Thanks "
"Check in was very fast; I was given all information I needed, and even purchased a good lock there. The facility is the cleanest storage place I've ever been to! And it was really nice to have the big carts available for our use! I didn't need the van, but I love that it was available for my use! "
"The facility itself is clean and impeccably maintained. The manager in the office is knowledgeable, courteous, professional and helpful. This is by far the best rental experience I have ever had with anything."
"I thought I needed an extra space for some items, and ended up I could use my existing space. The staff was very helpful and while I basically just had an empty space for a month they were very good about trying to assist me in anyway possible.
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"I forgot to apply my lock when first moving in and less than an hour later I got a call reminding me. Required or not I appreciate the thoroughness and attention. Supplies we always handy and in working order and the place was well kept "
"During my time in Honolulu, the Downtown Chattanooga team was very considerate, understanding, and thorough! It is an comforting feeling to know that they care about by belongings, as much as I do. I had great peace a mind during my travels.
I am very appreciative. Thank you so much."
" You served us well while we lived in Chattanooga. If we are back in the area and have need for storage, you will be the first place we go. We now live in North Carolina."
"I have never used a storage facility and did not know what to expect, but Rick was proficient and efficient. The facility is top-notch. Great security, good lighting, very clean. Way more than what I expected!"
"Wonderful experience thus far! By the way, I recently was shown another facility by a friend and it does not have the level of security, access, or cleanliness of your facility. It is so worth it to me to pay a little more per month for such a clean and secure space. ( hallways appear to be mopped every time I visit which is about 1-2 times weekly for my business)The other place was quite dusty which is a huge strike for my antiques. Thanks!"
"Fantastic experience! The staff was professional, courteous & helpful. I will recommended this facility to others. My son will also recommend it to others at UTC."
"First time using a storage unit. I needed to store my son"s college dorm stuff over the summer. Your staff was A+. Always quick to answer the phone and no question to simple for them to answer with with a good attitude. "
"The service was great and I loved that they even had a moving truck to use for free. It made my move so much easier. I will only use uncle bob's storage its the best storage around."
"My expectations for a clean, climate controlled storage space with easy access were met.
There was only one associate there, and he was helping another customer. We had to wait about 10 inutes outside the locked door for him to come back to the store front."
"I had a great experience renting a unit with Uncle Bob's [Life Storage]. The building was very neat and clean. Also, I loved how you could see the different sized units on the website. I'll definitely use you guys again if the need comes up!"
"I have been in situations where I needed to use storage units for periods lasting anywhere from 1 month to 18 months in years past. I always like Uncle Bob's [Life Storage], but this one was definitely the nicest cleanest best one I have ever seen. Great job! Glad it is in Chattanooga and at such a convenient location for ME! :-)"
"This was the best storage place I have ever been. My daughter stored her belongings here after college last year, when this storage service opened. We definitely had to come back!! "
"I want to thank Uncle Bob's for the great work you do in helping your customers. The last place I used the grounds were dirty, my unit was not cleaned before I took possession, the outside doors were broken and didn't lock. So I am very impressed with your facility, please keep up the great work "
"My only complaint has to do with the timing on the elevator doors. They automatically close after only a few seconds of being open, making it very difficult to load large items and dollies. It was a very frustrating process.
In the same way, the outer doors should have some mechanism by which they can remain open for short periods of time while unloading moving trucks. We had hired guys to help unload, with a specified timeframe within which they could help. However, much of their time was spent waiting for the door to open with the code or with someone exiting from the inside. If the doors could have remained open while they were actively unloading, things could have gotten done much faster!
Otherwise, our use of the facility was wonderful. The space was well-maintained and the staff was great!!"
"Our house was condemned so we had less than a day to move all of our stuff out of the house. The staff was very knowledgable and worked to get us the best deal (which I still can't believe how reasonable the price was and we got a free truck!) It was refreshing to have something go right on a very stressful day. "
"We moved from another storage company to Uncle Bob's and it was the best thing we could do. Every employee with Uncle Bob's has outstanding customer service knowledge and the place is so clean and easy to get to."
Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
Life Storage in Chattanooga sells the boxes and supplies you need for your move. Get free shipping to your home or save 20% when you pick-up at the store!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #471, we offer great property security systems and clean, affordable storage units to rent for the residents of Southside, Westside, Lookout Mountain, Lakeview, and other neighborhoods in Chattanooga, TN. Call us with questions, reserve online, or click here to compare other storage units in Chattanooga.
Rental Requirements:
Insurance required
Storage insurance available (third party)
$25 admin fee
Payments due monthly, with a minimum of one month rental