Customer Reviews - Life Storage #237, Myrtle Beach
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We at Life Storage want to maintain the best storage facilities in Myrtle Beach, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Myrtle Beach (#237)
4.82 out of 5
based on 49 of our most recent Reviews
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- Richard from Myrtle Beach SC, SC
4.8 out of 5
"I needed a safe place to store my motorcycle and you're just the thing, thanks"
May 16, 2019
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4.6 out of 5
"There should only be 1 late fee a month especially if it's the 1st time customer is late."
October 11, 2018
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- Patricia from Myrtle Beach, SC
5.0 out of 5
"I had to change the date and size of the unit. I did so with no problem, I couldn't believe how fast and easy it was. I changed the date of my reservation for the truck rental also with no problem. I was amazed that a truck was available for my use!!! Awesome!"
May 16, 2018
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- Yuvonne from Myrtle Beach, SC
5.0 out of 5
"I needed storage and this was the best price of a storage unit. The people there were very helpful with helping out."
April 28, 2018
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5.0 out of 5
"Everything was so easy! From our online reservation to moving in and out! We would highly recommend Life Storage and would use your facilities again!"
March 23, 2018
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- Edward from Myrtle Beach, SC
5.0 out of 5
"The ladies in the office are AWESOME. They routinely go above and beyond ... great asset to your company and one of the reasons I stay with this location."
December 27, 2017
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- Nichole from Myrtle Beach, SC
5.0 out of 5
"The staff are awesome and the property is always clean and neat. Love the staff."
November 29, 2017
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- Susan from West Palm Beach, FL
5.0 out of 5
"The facility in Myrtle Beach is amazing!! The staff is great!! The grounds are always clean and well maintained!! The only issue we is that the one in West Palm Beach is nearly as good! We love our Myrtle Beach location but now live in WPB. We have been unable to find a facility that is even half as good (including the Life Storage facilities) Eventually, we will need to move. But, for now, our stuff is safe in MB at your great facility! "
November 28, 2017
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- Julio from Myrtle Beach, SC
5.0 out of 5
"This was my First experience with renting a storage unit and Heather was simply magnificent , great personality, very knowledgeable very helpful she is awzome "
November 28, 2017
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- James from MYRTLE BEACH, SC
4.8 out of 5
"The associate was awesome. The property is very nice and feels safe. "
September 26, 2017
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4.8 out of 5
"Your people were polite and very informative, it is nice doing business with them. "
May 31, 2017
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- Ronald from Myrtle Beach, SC
4.4 out of 5
"you need to add link to make a payment like you did to get to survey!!!!!!!"
April 18, 2017
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- Patrick from Mooresville, NC
5.0 out of 5
"Heather is by far one of the best I've ever came across in customer service!!! She is so nice and always smiling!! Thank you for everything!! "
March 23, 2017
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- Chris from Ventnor City, NJ
4.0 out of 5
"With new rates I may have to make other
Arrangements. Will hang in there for now.
Thanks"
March 02, 2017
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- Mavis from Myrtle Beach, SC
4.7 out of 5
"The office person is very knowledgeable. We spoke with her on phone before arriving at the office and the paperwork went very smoothly."
February 02, 2017
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- DeWilda from Whitewright, TX
5.0 out of 5
"This office in Myrtle Beach is the BEST!!! I have been dealing with them for over five years now! Everyone in this facility is great! They are willing to work with you and easy to talk with. I would recommend them to all my friends and family!!!"
May 17, 2016
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- Mike from Myrtle Beach, SC
4.8 out of 5
"It was unfortunate that I had to put my furniture in storage; however, due to problems with coordinating closing dates for sale/purchase, I had no choice. The ladies, Heather particularly, were kind, informative, and always helpful, especially when I ended up having to get a second unit (something I wasn't thrilled about but couldn't help). They were excellent. I'll recommend to anyone else in need of this type of service."
April 27, 2016
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- Guadalupe from Myrtle Beach, SC
5.0 out of 5
"i would definitely rent a space here again if i ever need extra space!"
February 24, 2016
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- Patricia from Myrtle Beach, SC
4.8 out of 5
"all my expectations were met. My son has used your storage facility before. The clerk at the counter, Lois, is always very helpful and friendly. Both experiences were great."
January 25, 2016
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- Bill from Myrtle Beach, SC
5.0 out of 5
"At this location would like to see more climate control units. we tried to get one and none was available."
December 24, 2015
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5.0 out of 5
"Very nice, helpful and curtious, would highly recommend to any one."
November 25, 2015
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- Glenn from Myrtle Beach, SC
4.5 out of 5
"Always had a pleasant time with associate managers when ever I came into office. Always treated nicely and when I had a health issue that prevented me from making it in on time to make payment was still treated very respectfully and was offered help in making payment arrangements. I will use again if need arises."
November 23, 2015
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- Donna from North Myrtle Beach, SC
5.0 out of 5
"Your rep "TINA" was incredibly helpful to us since we were moving here from out of state . She went above and beyond what I expected. What an asset to your company. "
October 18, 2015
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4.1 out of 5
"uncle bobs is a good storage place, you have too many late charges and then you automatically put in an eviction after the first month. i think like in my case i have been in the hospital several times and had my storage to go over to the next month and the charges was a bit much. however i stayed and i had a lot of dust but overall my stuff was safe"
September 29, 2015
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- Jennifer from Myrtle Beach, SC
5.0 out of 5
"I can truly say that I will miss this place. The ladies that worked up front were amazing from day one. No one likes paying bills, but I always looked forward to seeing their smiling faces. Amazing employees you've got in Myrtle Beach. I recommend this place to EVERYONE! Thank you for all you've done. "
September 23, 2015
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- Phyllis from Myrtle Beach, SC
5.0 out of 5
"Both ladies Lois and Tina were very helpful and knowledgeable about the facility all my needs were met with all questions answered and I left feeling confident that my items to be stored were in capable hands."
August 28, 2015
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- Alfrentia from Pawleys Island, SC
4.8 out of 5
" Very pleasant environment and employee attitude was friendly with a smile."
August 24, 2015
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- Brandi from Little River, SC
5.0 out of 5
"Lois is an asset to your company. I was stressed out, it was super hot outside, but Lois was able to "lighten my load" so to speak. The AC inside was running and she advised me to enjoy the AC and cool off, that she would handle everything, and she did."
July 31, 2015
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5.0 out of 5
"The manager assisted us and was extremely pleasant and helpful. She had great knowledge in her job which made the process very easy"
July 19, 2015
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- Virginia from Myrtle Beach, SC
5.0 out of 5
"Lois went above and beyond the call of duty in helping us out with everything we needed. She's a wonderful person, and a great asset to the company!"
June 30, 2015
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- Dina from Myrtle Beach, SC
5.0 out of 5
"The lady was fantastic and knowledgeable and very kind. I would recommend tk all that needs a storage unit. Thank you"
June 25, 2015
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- John from Myrtle Beach, SC
5.0 out of 5
"The staff was very friendly and went out of there way for my needs and requests."
April 23, 2015
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- Elis from Surfside Beach, SC
2.6 out of 5
"It is a lot more expensive than other storage companies."
April 05, 2015
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5.0 out of 5
"Several times in my life, I ahve had to put things in storage but I have never had the experience as I have had at this location of Uncle Bob's [Life Storage]. They have it right. From the way they treat you like a neighbor to how clean it is to the security. I cannot give them a good enough review."
March 31, 2015
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- Melissa from Myrtle Beach, SC
5.0 out of 5
"No complaints! Everyone was helpful! From the phone to in person!"
March 27, 2015
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- Stanley from Mont-Tremblant, QC
5.0 out of 5
"The ladies who greeted and served us were absolutely delightful. Very professional, curteous and kind."
January 02, 2015
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- Rachael from New Bern, NC
5.0 out of 5
"I had beeN thru a very trying day .The associate was very extremely helpful and Kind Thank you all for a great easy experience..."
December 19, 2014
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- Michael from Mcdonough, GA
5.0 out of 5
"She took the time to explain everything in detail. Very knowledgeable. "
November 20, 2014
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- John from Myrtle Beach, SC
5.0 out of 5
"I didn't know what to expect and I was pleasantly surprised with the quality of service and product."
October 22, 2014
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- Carlos from Myrtle Beach, SC
4.9 out of 5
"We left satisfied and understanding everything..the woman was very ni e and down to earth..."
June 27, 2014
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- Charlotte from LA Pine, OR
5.0 out of 5
"The staff are very concerned about the
clients storage area being locked and safe, taking the time to call me when there has been a a question about the lock not being secured.
The staff is very friendly and helpful."
May 20, 2014
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- Scottie from Myrtle Beach, SC
3.8 out of 5
"I just feel that the rentals are a little to pricey "
May 18, 2014
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- Kel from Myrtle Beach, SC
4.7 out of 5
"Has been an overall good experience, the lady in the office is always pleasant and professional."
February 26, 2014
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- Hebert from Myrtle Beach, SC
5.0 out of 5
"Danny and Lois and Ron are great!
The Myrtle Beach SC Uncle Bob's Storage is safe, clean and very convenient."
February 05, 2014
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- Lester from Scott Depot, WV
5.0 out of 5
"We would like to thank the associates for all of the help with our move.
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January 02, 2014
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4.8 out of 5
"Daniela was very nice and helpful in finding the right size storage unit to fit my needs thank you, Scotty"
December 04, 2013
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- Herbert from Myrtle Beach, SC
5.0 out of 5
"Danniele is an excellent Store Mgr and her Assistant Loris was highly professional also. "
November 23, 2013
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- Mike from Myrtle Beach, SC
5.0 out of 5
"Daniella is a true asset to your company. She is very friendly, helpful & pleasant which makes me feel like I made the right choice in choosing your facility. Kudos to Daniella & your company! I will recommend to ANYONE needing some "space"! "
October 19, 2013
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- Kevin from Myrtle Beach, SC
5.0 out of 5
"The location manager in Myrtle Beach did an EXCELLENT job!"
July 28, 2013
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