Customer Reviews - Life Storage #113, Youngstown
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We at Life Storage want to maintain the best storage facilities in Youngstown, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Youngstown (#113)
4.83 out of 5
based on 48 of our most recent Reviews
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- Patty from Youngstown, OH
4.6 out of 5
"I left my spot early and clean. Was hoping for a little surprise refund. Experience was great other than that!"
May 23, 2019
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5.0 out of 5
"I loved the employees and they were always accommodating to my situation!"
April 23, 2019
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5.0 out of 5
"Louis and Wes so helpful in answering our questions and explaining everything to us. It's our first time having to rent a storage unit, and the experience went above my expectations. I will definitely recommend Life Storage to anyone needing to rent a unit."
March 30, 2019
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5.0 out of 5
"Friendly, laid back, easy going, but professional. Helpful when I was in a bind & forgot my security code to get inside gate. I'd definitely refer people. Only thing I'd change would be cost."
February 18, 2019
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- Anonymous from Youngstown, OH
5.0 out of 5
"Wes was very helpful and informative.
I would recommend to everyone to rent
a storage facility at Life Storage in Boardman, Ohio"
February 16, 2019
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- Camille from Boardman, OH
5.0 out of 5
"Customer service is huge for me and the staff went above and beyond what call great customer service."
January 25, 2019
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5.0 out of 5
"The vuys at the boardman office are really nice and extremely helpful. They know me when i come to the office and would definitely recommend others to rent units from there"
October 20, 2018
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5.0 out of 5
"Very clean well managed facility, which was why I chose this particular Life Storage facility"
June 23, 2018
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5.0 out of 5
"Manager was very helpful and friendly
Excellent service
I will be back in the fall
Thanks so much
Ron"
June 23, 2018
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- Heather from Campbell, OH
5.0 out of 5
"Everything is amazing!!! Every time I’m there the guys are always in a good mood or if I’m late with a payment they understand fully (:"
April 28, 2018
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- Susan from Youngstown, OH
5.0 out of 5
"Not really. I’m completely satisfied and really appreciate the security gate and fences around property..I always feel safe when at my unit. "
January 30, 2018
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- Patricia from Cortland, OH
5.0 out of 5
"Louis goes above and beyond! Let us know our lock was on incorrectly and door could be opened. So thankful he was checking over all units to make sure everything was okay. It was noticeable!"
January 26, 2018
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- Rebecca from Canfield, OH
5.0 out of 5
"The employees are awesome at the boardman ohio location. From day one Bill and the others have gone "out of their way to help me". "
August 04, 2017
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- Virginia from Boardman, OH
5.0 out of 5
"I needed a storage room, you had one that was clean and secure. It is convenient to get to and is everything I need"
May 25, 2017
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- Maureen from Boardman, OH
4.0 out of 5
"That you are a good company, but you should give some discounts after a customer been with you for long and has always paid their bill on time.
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April 25, 2017
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5.0 out of 5
"Very good experience throughout our tenancy at your storage facility . Your staff was very helpful and very respectful all the time . Nothing negative to report ."
December 24, 2016
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5.0 out of 5
"Friendly and efficient service.
Well kept property.
Easy online payments."
August 24, 2016
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5.0 out of 5
"It definitely serves my purpose for the past few years. I loved the attention to detail. "
July 23, 2016
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4.8 out of 5
"The ladies in the office are always helpful and extremely kind"
July 20, 2016
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- Shaniqua from Youngstown, OH
4.8 out of 5
"The facility was secured, and monitored. The staff was amazing.. It was overall a great success! Thank you"
May 31, 2016
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5.0 out of 5
"Every question was answered that I ask,and the place was clean. The girl met my expections. The storage shed was also clean. Trust me if it wasn't I would not have put my personal things in it!!!"
May 21, 2016
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4.7 out of 5
"I love tbat there is 24hour access and the area is lit. Also appreciate being able to make payments by phone
"
April 28, 2016
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4.6 out of 5
"I wish when snow is present it would be plowed better. "
March 18, 2016
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- Vivan from Youngstown, OH
4.8 out of 5
"I wasn't sure about the size space I would need, and was given suggestions that was on point."
December 24, 2015
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4.8 out of 5
"I wanted to say Donna did a outstanding job and was very helpful and I enjoyed working with her. Thanks for letting me store my things there.This was my second time and both times were out standing.Thank you "
September 24, 2015
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- William from Holly Hill, FL
5.0 out of 5
"I was looking for a small unit at a good price. I was happy with the service and value I received when renting my unit. Everything went incredibly smooth. "
August 27, 2015
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- Marilyn from Younstown, OH
4.8 out of 5
"Staff are always so friendly, both in person or on the phone!! Great customer service!"
August 26, 2015
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- Ronanda from Youngstown, OH
5.0 out of 5
"I really appreciate the treatment I receive from the Boardman store. They are very kind and go above and beyond to help me. It is a very pleasant experience."
July 31, 2015
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- Lugene from New Springfield, OH
5.0 out of 5
"This was my first time having to use a storage place. My experience was outta this world!! If I ever have to use storage again I'm going to only use Uncle Bob's [Life Storage]. They were absolutely amazing and always there to answer any questions I had. "
June 04, 2015
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- Jessica from Youngstown, OH
4.9 out of 5
"Truck rental was awesome and convenient! I needed to rent the truck a second time to complete the move and it was so convenient thank you so much!"
May 26, 2015
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4.6 out of 5
"the only thing I disagree with is the constant price hikes"
May 26, 2015
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- Carole from Lauderdale Lakes, FL
5.0 out of 5
"The attendant was Excellent, very knowledgeable, efficient and courteous."
April 27, 2015
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- Stephanie from Struthers, OH
5.0 out of 5
"I am extremely satisfied with the impeccable service and attention I received. The woman who took care of me was extremely accommodating to our personal situation and see took her time to go over every bit of the contract to make sure I left without having unanswered queations. She was polite and pleasant, I could not have asked for a more professional and respectful employee to assist me. Even though your location is quite a distance from where we live, after having such a wonderful experice you certainly make the extra travel distance well worth the trip. Thank you for being awesome! "
April 03, 2015
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- Nicholas from Campbell, OH
4.7 out of 5
"Your associate was so friendly, knowledgeable and made me feel like I'd been with Uncle Bobs for years!"
December 30, 2014
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4.8 out of 5
"Thank you
for being patience for me being always late..
"
October 06, 2014
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- Nicole from Youngstown, OH
5.0 out of 5
"it would be great if their was NOT a set time on when you could enter your space"
September 24, 2014
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4.9 out of 5
"I didn't realize rental of a moving van was included. That's good."
September 06, 2014
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4.8 out of 5
"Keep up the good work the staff in Boardman are very friendly !!"
August 28, 2014
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- Michelle from Canfield, OH
2.8 out of 5
"My issue is that more times than not my bill is not mailed out to me. I then have to make a special trip to pick it up. My credit card on file is always charged, but in order for my company to actually pay the credit card bill an itemized receipt is required. I have repeatedly expressed this to the staff but again this past month I had to take time to drive to Uncle Bob's and pick up my statement."
August 28, 2014
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5.0 out of 5
"I hope when I move and need space I find One just like this one Thanks Nina"
August 19, 2014
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- Phyllis from Boardman, OH
5.0 out of 5
"Talked to someone on the phone because when I had gone to the office in Boardman Ohio it was after hours so no one was in . Whoever the gentleman was that I spoke to was also extremely helpful and pleasant . It was a very
good experience all the way around. "
June 24, 2014
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4.2 out of 5
"Getting too pricey for me. Should offer some special pricing. Can get space cheaper but security not the best."
May 31, 2014
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4.7 out of 5
"I have had a very good experience with Uncle Bob's [Life Storage]. I have no complaints."
February 28, 2014
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4.7 out of 5
"Is getting a bit too pricey for me, but service is good."
February 26, 2014
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4.6 out of 5
"Great storage facility, but would love to have 24hr access."
February 25, 2014
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5.0 out of 5
"Thank You very much. It was a pleasure dealing with
you."
December 06, 2013
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5.0 out of 5
"It was a great little spot for my items and I would use it again if the need every arises...
Thank you!"
November 23, 2013
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- Michael from Canfield, OH
5.0 out of 5
"The manager, Donna, was always absolutely outstanding. She is a great asset to your company. "
September 28, 2013
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