Customer Reviews - Life Storage #180, Warren
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We at Life Storage want to maintain the best storage facilities in Warren, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Warren (#180)
4.77 out of 5
based on 38 of our most recent Reviews
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5.0 out of 5
"The ladies on Elm Road in Warren, Ohio, were great. Took all the time I needed to answer questions, explain procedures, etc."
November 26, 2018
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4.8 out of 5
"You were cheaper than the competition for the same size unit"
November 26, 2018
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5.0 out of 5
"The employees were ALWAYS so genuinely interested in helping you and represented themselves and the company in a very positive manner!
I personally feel the prices were high but at least I NEVER worried about the safety and security of my belongings or myself while at my unit. I would have liked to see a dumpster for customer use, with that being said... I will definitely be a repeat customer if ever in need of storage space again and will 100% recommend Life Storage to anyone that needs your services!"
November 23, 2018
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4.6 out of 5
"The unit was clean, inexpensive, and the password easy to remember."
April 28, 2018
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5.0 out of 5
"The ladies who ran the Elm Road, Warren Ohio storage facility were very friendly and professional. If we need to use a storage unit in the future we will go back to their location."
April 24, 2018
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5.0 out of 5
"My friend in Ohio set this up and she said you all were great. The people and office in Chicago were all thee things"
January 26, 2018
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- Demetrios from Warren, OH
5.0 out of 5
"Everything was great, one thing to consider is to let customers pay online. "
June 26, 2017
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4.8 out of 5
"I absolutely love your services. And the staff at the Elm rd locarion in Warren Ohio are the best. I always refer people to that facility. "
March 27, 2017
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- Paula from BRistolville, OH
4.7 out of 5
"Signing up for a storage unit was quick and painless plus the lady answered my questions with ease. She knew exactly what size storage I needed that she showed me the right one. I was really impressed."
October 20, 2016
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5.0 out of 5
"Very friendly and helpful associate who was professional and thoroughly explained everything about renting at the facility. "
August 29, 2016
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5.0 out of 5
"Had two units. Needed a larger one. Transferred to larger unit and they pro-rated the expense toward the the larger unit."
August 02, 2016
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5.0 out of 5
"I feel like family. They call to make sure everything is okay if I'm not there by a certain date with my payment. I NEED that attention sometime and am grateful for it."
March 28, 2016
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4.3 out of 5
"Nice, caring and helpful. Having a good attitude about themselves. "
January 20, 2016
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4.2 out of 5
"staff and units are awesome but your prices are way too high what elsewhere where I got a bigger unit for less money and just is clean and friendly"
October 23, 2015
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- Leona from Leavittsburg, OH
5.0 out of 5
"I would definitely come back again if needed. Very secure in storing my belongings there."
October 03, 2015
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- Shayla from Cleveland, OH
4.3 out of 5
"I love the staff, they go above and beyond to work with me when payments are due before my paycheck comes. They are reasoning, understanding and empathic to each persons situation as well. I have nothing bad to say about them."
August 27, 2015
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- Anthony from Cortland, OH
5.0 out of 5
"Pleasant, knowledgable who helped me get what I needed."
July 24, 2015
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4.8 out of 5
"all inquiries were addressed rapidly & to my satisfaction."
June 25, 2015
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4.6 out of 5
"Everyone has been extremely helpful and kind. I like the 2 women who work where my things are stored. They have went above and beyond."
May 27, 2015
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5.0 out of 5
"It was a very pleasant experience. The associate was very knowledgeable and made the process was a clear and knew exactly what we needed. I would recommend Uncle Bob‘s to anyonelooking for storage. The associate ws just wonderful"
April 28, 2015
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5.0 out of 5
"I thought it was wonderful that I had the option of extending my rental by the week. As I was waiting to close on my new residence it was a load off of my mind to know that my belongings were safe and that I would not be locked into an entire month if I didn't need it! Thank you for that courtesy!"
April 23, 2015
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4.5 out of 5
"The only thing that disturbs me is the seam in the middle of my unit opening. I have asked a couple times that it be sealed and I have been reassured that it has been taken care of, but it still drips right down the center after a rain and ice builds up on the ground when it freezes. "
April 03, 2015
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5.0 out of 5
"everything was explained to my satisfaction. everyone was helpful and kind"
March 27, 2015
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4.2 out of 5
"I feel the prices for the storage units are too high for the size "
January 26, 2015
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- Richard from Cortland, OH
5.0 out of 5
"Very secure and clean. Not only was my unit clean, the entire grounds were very well kept clean."
November 23, 2014
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5.0 out of 5
"Great Customer Service, very clean space, attentive employees, exactly what I was looking for "
September 24, 2014
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4.0 out of 5
"was conveyed information in a timely manner and the associate seemed happy to help."
July 25, 2014
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5.0 out of 5
"My items were in your establishment for 5 years and I never had any problems
"
April 30, 2014
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- Gabrielle from Warren, OH
4.2 out of 5
"I am "not sure" if I would recommed Uncle Bob's only because I was not aware of any price increase on my storage unit until I cam in to speak with representative. I believe that I should have signed a contract verifying that I knew and agreed with the price increase. Other than that, the representatives were always very helpful and friendly."
April 24, 2014
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5.0 out of 5
"I have rented storage units before but never had such friendly helpful staff, units that were very clean and well lighted, and offering a truck to use was the icing on the cake! Keep up the great work."
March 25, 2014
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- Sheila from Brookfield, OH
4.7 out of 5
"Keep it up! Have already referred one other person to you."
February 28, 2014
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5.0 out of 5
"Charlene is very courteous and takes my payments over the phone. She is always there."
February 26, 2014
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5.0 out of 5
"Love the ladies in the office they remembered me from years ago when I used ur facility and greeted me by name!!!"
February 26, 2014
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4.3 out of 5
"I appreciate the help from the associate always giving me a reminder call, tried to help when I was in a bad place in dec. I feel maybe the co. should look at the late fees and then the lein fees. I feel u need a grace period or something as my hard ship in dec. and jan. cost me a lot more which I didn't have in the first place. my only complaint. thank you"
February 26, 2014
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4.2 out of 5
"I like the emailed bill it really helps keep things in order "
February 26, 2014
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5.0 out of 5
"I was very pleased with my Charlene at Elm Rd in Warren, Oh. She was so kind to me for the 5 yrs that I had my space. She would call me personally to remind me of my payment to avoid a late fee. She deserves a promotion or an increase in pay!! Very pleased with her!"
February 23, 2014
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5.0 out of 5
"Great experience, used your facility for three years and was very pleased with my overall experience"
December 27, 2013
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5.0 out of 5
"Best choice for a storage unit in Warren, Ohio. And thanks for the support of the Military."
October 23, 2013
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