Self Storage Units near Taylor Station in Columbus, OH 43213

"Eric was wonderful. So nice."

"Manager was very friendly and answered all my questions."

"First storage rental will never use this company. Broken doors and lack of good customer service. Tried to contact via chat and phone . Third attempt to get operations to call me back. I was denied smaller unit after a hyperlink was sent from Eric. I paid, signed electronically agreements for smaller unit 329. Next day when movers are scheduled to come Oops that space is already taken. The contract and payment was taken but it was ignored I basically lost 800.00 in movers due to their mistake on the smaller unit availability. Eric and lifestorage customer service was advised 3 times the door was never fixed. It would not stay up *** they took advantage that I live in other state*** I do not recommend this company I will have to travel from Texas to Ohio this month with medical injury. Eric would not assist my son * who as access to the unit *** in any of this situation nothing has been done to rectify this situation I am appalled and have been discrimated against."

"We moved out today. The experience was great. I highly recommend!"

"The manager Eric was exceptional. He worked with me to get my reservation extended twice. He was very customer goals oriented. He explained every question I had with great detail. In a time where customer service in all industries and feilds has been at a all time low, with alot of it being blamed on covid-19, it was refreshing and encouraging to have such a great experience. I would recommend my Life Storage in particular the one located at 6460 East Broad Street to all my friends and family. Keep up the excellent work!"

"Nice clean place and good service and price"

"Eric, thank you for a smooth transition to my new storage space. Your knowledge, patience, professionalism is greatly appreciated."

"Literally the worst place ever, there has been multiple stuff that has been stolen and they don’t do anything to prevent it, what are the cameras and gate for? We’ve had a battery and catalytic converter stolen. Someone even had their truck stolen from here. They also had a price increase without notifying us. Just charged it on my card without ever telling us anything. I would give zero stars if I could. 1 or 2 times is not their fault but 10+ there’s obviously something going on"

"Eric did a good job showing me the space and explain to me all I need, good customer service. Clean facility and I recommend it ."

"The gate opens for a short amount of time. The unit had a broken door. This place is awful."

"Eric was very professional from the moment I walked into the door! Great customer service is rare these days, but he made my process such a breeze. I would highly recommend doing business here for your storage needs. I did NOT get paid for this review. Thank you!"

"Great costumer service, very friendly and polite 100% recommend"

"Eric was professional and informative."

"I was STOKED to find out that the company had a truck available for use when I began my rental! It made moving sooooo much easier and it made choosing Life Storage a no-brainer.! THANKS!!"

"Clean quiet and climate controlled"

"Great customer service!!"

"Eric was super cool, this storage place has EVERYTHING YOU NEED including 24 hour access!!! Super clean and SUPER SAFE!!! I did NOT get paid for this review."

"Easy access"

"Great storage place. Really secure"

"Been a customer with them for years both indoor and parking area. Eric B is dope, very nice guy. The facility and area has always been clean and visible."

"The man there asked for me to review his service. He is always professional and helpful with us. Thank you."

"Eric was wonderful. He was very professional and polite. The facility was clean and it didn't take a lot of time to complete the transaction!!"

"Eric was awesome I’ve been here for almost a year and no problems with the service or units."

"Was fast and Lindsey was a great person."

"Eric is communicative, prompt and professional--unlike nearly every other storage facility I've been around. Couldn't recommend Eric and Life Storage on East Broad St more!"

"thank you lindy so much for the help you provided. you made my first storage unit transaction quick and painless and did an amazing job with your customer service and politeness."

"Was threatened by management not to leave anything behind while cleaning out my unit multiple times. Never once gave them any reason to think I was going to leave any of my belongings behind.."

"Eric was fantastic. Not only was he extremely knowledgeable but he was very professional, friendly, and kind. Excellent service!!"

"Gentleman at front was really knowledgeable and nice. Made this very easy and told us how to use the cylinder lock."

"Eric was so helpful, and very nice! He made the whole process super quick and easy."

"I was having issues getting the app to accept my info online so I went into the office. I received a warm welcome & excellent customer care.! Thank you! Thank you! Thank you! 🤗🥰"

"The employee helped me get the price that was posted online"

"Eric was so helpful in getting me a larger unit, explains all the terms and excellent customer service!"

"Eric was so nice to my mom. Wonderful service!"

"Very professional and clean location. Eric was very helpful and accommodating. Fast service in and out."

"Eric interrupted his lunch hour to take care of me."

"Lyndsey was great and knowledgeable about what I was wanting, I don’t need the storage at this moment but I appreciate her customer service,She was very sweet and helpful!"

"The employee has always been very professional and helpful to my wife and I. If we need storage again we will go back to see him. Hard to take a left on Broad street when leaving. They nneed a traffic light."

"Eric has been 👍!"

"Staff ALWAYS nice and friendly"

"Keeps my stuff locked up. Bank account drafted monthly. Key is tiny and I got a  vitamin stuck in it while they were simultaneously in my front pocket. Thankfully, I had a safety pin in the car to dig the pill out of the key to the lock. Lock worked great. Conveniently located next to Waffle House, should you like to get breakfast after checking on your valuables at Life Storage."

"The place isclean and nice employees."

"Erik is so nice."

"The man there was friendly and helpful."

"This was my first time visiting Life Storage. I had the pleasure of working with Eric. Eric was very thorough With explaining the different sizes in the units as well as great with assisting me with obtaining a storage unit. He went above and beyond to provide me with pricing that was online even though pricing is different in the actual location. I can’t thank Eric enough for making my first time storage experience smooth and easy. Great guy you have working for your company!!"

"Just ok. Area is high crime"

"Its okay... Im not a fan of the insane amount of dead spiders in my unit. SO MANY of them that Im pretty sure theyre attracted to stored stuff. Its the been same with the other two units Ive had over the past 5ish years. I dont understand why theyre there and if this is common knowledge, I wish I had known a while ago. Unfortunately, not all the large spiders are dead and Im terrified of spiders so theres that... Also, you cant use the dumpster there which part of my understands, but the other part of me finds it incredibly inconvenient. The locations pretty convenient though, unless its rush hour. Getting back onto broad street isnt very fast... On a good note, Ive never had anything broken into or stolen and I feel like my stuff is safe."

"Eric was excellent! So helpful."

"Very nice service."

"Great customer service. Extremely helpful and polite. Would come back again"

"The man who rented us the truck was nice. Clean office and truck. We were satisfied."

"The girl in the office is great!! She told me all I need to know about the different units!!"

"Mindy very patient and welcoming!"

"Super customer service. Eric was very helpful even though he was sick."

"Thank you for your helping us"

"Excellent Service, and a great space for our RV. Easy to sign up and friendly people."

"Lyndee was amazing!! I spoke with her on the phone yesterday and she was able to answer all of my questions! She was very informative and very sweet, thank you Lyndee!!"

"Very nice A+"

"Super service. Truck was very clean."

"Uhaul truck"

"very professional and helpful service."

"Best storage facility in columbus , hands down , polite , fair n friendly id reccommend to anyone in the columbus area to check them out first"

"Great staff."

"Great truck rental service."

"I liked the little welcome bag!"

"Lisa was awesome. Got me in & out. Good rates. Id definitely recommend them."

"Great deal. Great space and awesome customer service =M"

"Quick and friendly customer service. I have a moving company (Incredible hulk movers) and deal with them alot, and they greet me with a welcoming smile and attitude every time."

"Great!!!"

"Super friendly and helpful staff. Always have my truck reservations ready to go and are quick and efficient."

"Willie and Eric are awesome to work with.."

"Very polite and helpful man working there."

"Rented a locker and truck in the past so came back to rent again for my daughter. Willie was very helpful and friendly renting this time. Will always come back if I need to rent again."

"Really fast and professional!"

"Excellent service"

"Will he did an excellent job gave me top notch service on my storage unit and set up"

"Willie was amazing! Very efficient, very courteous, very kind!"

"Very pleasant to work with."

"THey knew me by name. They were so professional that I reccommend them to everyone I know!"

"I went in Friday the 12th and was greeted by a nice woman named Willy. She provided excellent service and and insightful information. She showed me two of the storage units one outside and one inside, and gave me prices for both and information on what i should store in either units. I ultimately picked a unit outside only because the stuff I had i felt didn't need an indoor space. Willy was nice, friendly and overall a great first time experience."

"Willie was fantastic. Please dont let that Beautiful smile leave your place"

"Great service! Had no issues. Would definitely use them again for truck rental!"

"Used to store some stuff for a couple of months."

"Very helpful staff."

"I have used this location multiple times and each time I receive fast friendly service! Willie helped me this time around and she was very knowledgeable and explored all options available. Great job Willie!"

"Fast friendly service."

"Great place friendly people definitely recommend to other's"

"Eric is outstanding Goes above and beyond and the best part is that he was the same way even before he became manager He takes pride in his job"

"I appreciate the great deals and even better security thank you Willie for your great service = "

"Service was great very professional Willie is awesome"

"Wonderful woman at the counter helped my friend and I out even when she didnt have to. I appreciated what she did and had a wonderful attitude to boot! Also, the office portion was very well kept!"

"polite and expediant"

"Very friendly and helpful!"

"Great services"

"So helpful and accommodating! Thank you!"

"Was really nice and friendly and was very thorough when explaining everything"

"One of the best, maintain the good work"

"Very impressive visit to gather information about your facility. This was the first place I visited and I decided I didn't need to look any further."

"price a little high"

"Eric was great at understanding my situation and helping me select what I needed. "

"Great customer service, very clean and well maintained site. Great experience."

"we've been there so long it would be nice to get some kind of loyalty reward"

"Great people, great storage"

"all expectations were met and I was in and out very quickly."

"Expectations were met"

"Good facility. Cost to much."

"Great place. Nice and courteous."

"This is the 2nd time that I have used uncle bobs Storrage and have been very pleased with the service."

"The gentleman at the desk did a magnificent job. "

"Everything in my storage unit was covered in dead and live stink bugs. There was also a significant amount of leaves and dirt from outside that blew in from under the door. "

"I have been at other storage units and Uncle Bobs [Life Storage] was by far the best in customer service. I also love the 24 hour access to my unit. If I am ever in need again of a unit, Uncle Bobs [Life Storage] will be my first place. "

"Great service"

"I forgot to buy a lock and you had them there at a reasonable cost."

"Very good customer service, Eric was very helpful."

"I left because I moved to another area of the city. However, the price of $62.35 was getting a little too steep for a 5X10. There are lower prices available in Columbus area."

"Eric is the epitome of customer service! He is always smiling, knowledgable and has a willingness to ALWAYS help! Because of him, my experience with a self storage company will always be positive. Thank you so much for the wonderful experience! GMcElroy"

"Ray and Eric are both very professional, and always helpful. "

"I think you're great! "

"Great customer service!"

"Very nice e"

"The people who work here are always nice and friendly.... They are willing to help when you have concerns. "

"IT IS EXCELLENT TO SEE IN THESE TIMES THAT A COMPANY REPRESENTATIVE IS SO FRIENDLY, COURTEOUS AND TOTALLY EMPATHETIC TO ALL OF MY CONCERNS AND EVEN GOING ABOVE AND BEYOND TO MAKE SURE MY STORAGE QUESTIONS ARE ANSWERED AND GIVING ME COMPLETE CONFIDENCE IN YOUR COMPANY AND ITS ATTENTIVENESS FOR MY BUSINESS. THIS PERSONS NAME WAS ERIC AND I FELT LIKE HE WAS MY NEXT DOOR NEIGHBOR - HE WAS THAT GOOD OF A SALESMAN AND OFFERED ME ALL THE PROS AND CONS OF DIFFERENT STORAGE UNITS AND SERVICES AND PRODUCTS THE COMPANY HAD TO OFFER. HE IS A KEEPER !!!!!! DON'T LET THIS EMPLOYEE GET AWAY. IN THESE TIMES OF THE ME ME ME ATTITUDE, HE IS A BREATH OF FRESHAIR. THANK YOU"

"The folks there did a great job!"

"Duplicate this staff at all locations!"

"Uncle Bobs the best all the time"

"Thank you for being polite, understanding and professional."

"From day one I was treated very fairly. Especially thet last few years with Ray running the show on east Broad street. He does a great job across the board. Brian"

"Ray was great. Always will to help. Very understanding. Always felt safe and secure at the facility"

"eric the person explaining the units to me was extremely knowledgable and offered me many different solutions that would work for my needs. giving me the ability to decide whether i wanted or needed indoor versus outdook. with the knowledge he gave me i was able to make a quick and qualified decision. he enabled me to be confident about the security of the property and how much access i would have to it. thank you eric "

"I started storing things 10 years ago and I usually find it safe anytime to visit. I wish there were more lighting outside in the evenings. I appreciate the carts since hubby & I do events! "

"I like Uncle Bob's Self Storage. The Representatives are helpful."

"My spot was not ideal for me to get into very easy due to semi tractor in front and camper & van on sides. would not rent this spot again."

"Mr. Ray is great! Very personable and knowledgeable. He has a love for his job and it shows."

"Was not told about added fees until I went to pay. Was a little shocked with the price, that's when the charges were explained"

"The young man (Eric??) was very helpful and did a great job representing Uncle Bob's [Life Storage]!!"

"Ray did a great job!"

" Very helpful and secure "

"Neat, clean facility. Courteous and professional employees. I would use you again in the future if needed."

"Ray is awesome!!!!"

"I accidentally dropped my keys in a storm drain last month on an extremely cold day. One of the employees worked very hard to fish them out for me. That is going above and beyond the expected as far as I am concerned."

"I was really impressed at the quickness the staff provide my unit with a new door when it came off its tracks and wedged itself shut."

"Very happy with the service and the employees. I have and will continue to recommend this facility to anyone that ask."

"IT WAS GREAT.."

"Your website is fantastic and very helpful and estimating the size of unit we needed. The gentleman at the front desk who helped me was very knowledgeable and friendly."

"The property is very secure and well lit. I am really impressed by this storage facility location."

"I am VERY happy with your service and with all of the units I have rented in the past definately feel your staff is better than any I have delt with to date."

"The day I rented I was in a hurry to get to the airport, but Ray was a saint trying to make sure I was straight. I screwed up leaving my packet behind, but Ray help keep me straight via the phone. This is the second rental I did with you guys and never let me down thank you"

"I arrived during the associates lunch break and had to wait for their return. "

"was very impressed with the unit. I had a climate controlled unit & had my things in storage for 3 years. When I moved out, the items were clean, dry & undamaged. I would definitely recommend Uncle Bob's on Broad St in Reynoldsburg to anyone looking for storage; especially climate controlled."