A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
Complete your rental payment and paperwork online and avoid a trip to our store office. Select the Rent Now filter to see qualifying spaces.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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Life Storage is proud to offer a convenient and secure storage facility in Charlotte, NC near University City North. Our facility is located just off I-85 and is easily accessible from both University City North and University City South.
Our facility offers a wide variety of storage units in various sizes, from small 5x5 units perfect for storing seasonal items to large 10x20 units that can accommodate the contents of a five-bedroom home. All of our units are climate-controlled to protect your belongings from the elements, and we provide 24-hour video surveillance and keypad entry for added security.
We also offer a variety of amenities to make your storage experience as convenient as possible. Our onsite rental office is open seven days a week, and we offer complimentary moving carts and dollies to help you move your belongings. We also provide a free moving truck with every new rental, and we offer a variety of packing and moving supplies for purchase.
We at Life Storage want to maintain the best storage facilities in Charlotte, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Wasn’t pleased with the cleanliness/upkeep of the building. However I did like that all of the storage is indoors with temp control. Called the store at various times and they rarely answer the phone. It’s a hit or miss with service. Jerry and Lisa were very nice and communicated well during my move out process."
"Great experience!! Lisa Harris took care of us by making sure we had the needed storage locker size. She was professional and friendly. I will recommend your facility to all of my family and friends."
"Lisa was an absolute pleasure to work with. She was patient, extremely helpful with choosing the right size unit and made a chore feel like FUN! I’d highly recommend this location. And if you want the process to be painless, ask for Ms. Lisa!"
"One of the best I’ve customer service Experience I’ve had in a long time. Friendly, patient knowledgeable and I could continue. Lifestorage knows how to find GREAT employees! Thank you Lisa Harris"
"Lisa was extremely helpful! She took great care of my daughter and her friend without a hitch, and she was so very nice over the phone explaining everything to me! Great service."
"Lisa is the BEST & GREATEST person I have ever had the pleasure of meeting. She has helped me and my family out in ways we could never repay. If you’re needing storage…GO HERE!!!! 10/10 Service!! She needs a raise 10x over in my opinion. Never have had an issue that she didn’t bend over backwards to fix. You’re missing out if you don’t rent at this location!!"
"Store manager Lisa Harris is amazing! Professional & knowledgeable. She took her time with me. And made me feel confident that my belongs would be safe at Life Storage. Thank you Lisa."
"Lisa is great! She’s very helpful and takes her time to answer questions or just help with anything, my fiancé and I are happy to know she’s there. Even our children met and love her!"
"Lisa is amazing! She works so hard and makes sure to keep her word. Lisa is helpful and so communicative. I am thankful to have my storage here with her keeping watch."
"The woman at the front desk was SO KIND and SO HELPFUL! ❤️ I came in today to solidify information for my storage and she was efficient, informative and very helpful!"
"Lisa Harris was super helpful!! We were deciding on what size to get and she walked us to each size that she had available. She was so nice to us. Definitely giving her 5 stars!!!"
"Ms. Lisa was amazing! Super friendly, kind and knowledgeable about everything. She got me set up with exactly what I wanted within 30 minutes and was so nice the entire time!"
"Ms. Lisa was truly AMAZING! So helpful and sweet. Her charm and disposition was just truly genuine. She made me relaxed and helped fix a tight situation. THANK YOU SO MUCH!!!"
"I literally just started renting here and immediately regret it. This place is super dirty. I thought with it being fairly new, it would be in good shape. In addition, there are no carts ever available, which is odd because there are only ever one or two cars here. So where are the carts?? I asked to rent the advertised perk of a truck, to which I found out this location doesn't have at all and was unable to secure a rental for me from another location. The car on cinder blocks is a really unsettling feeling for me to access my unit on my own. It shouldn't be that sketch to come here. There are plenty of storage facilities elsewhere, don't just walk to them... RUN!"
"Dirty. Poor service, have to call in. Elevator didn't work. Trash everywhere. Looks like all the emergency exit signs were vandalized, wires hanging down. Light sensors did work, walked halls in the dark."
"Hi, I had a very good experience with Life storage on Mallard Creek Road starting in February 2021. When I moved in there was a very nice young lady that did an EXCELLENT job with getting me set up with the storage, I purchased a lock and key, and I paid for 2-3 months. My daughter and I went to look at the storage and the entire facility was very clean and it was in a nice area. In April I continued on paying my rent up to 2-3 months and I paid up till August. Here’s the dilemma, I ended up leaving Charlotte, and on August 23, 2021, the moving company and myself met up at Life storage and I proceeded to go in to inform the manager on duty ( which there wasn’t one on duty because there was a handwritten note on the door along with the store closed sign), mind you there were other customers that needed to speak to the manager as well, so I just told the movers to just move and load my things in the truck and that I would call Life storage the next day. I have called Life storage everyday inquiring about my September refund and no one answered at the mallard location so, I called another store twice. The young lady that I spoke with assured me that I was due for a refund and I was told that they would contact there manager who would relay the messages to the the manager at the mallard store. Thursday if that week I finally had a conversation with mallard creeks store manager and he told me that it was taken care of that I would receive my refund back within a couple of days (and I haven’t received anything), I requested nicely, that he would send me an email of our conversation concerning my refund and it’s status and here we are September 1st…NOTHING! I’m very disappointed and I understand that due to covid, people have a lot going on, but that’s no excuse. If you spoke and talked to the patron, and you, the employee are a representative of that business, didn’t do what he/she was suppose to do, is TOTALLY UNPROFESSIONAL.
Disappointed customer,
CC"
"Jelah was such a good help! Every time we need anything she’s there to deliver. I would definitely recommend this place to anybody looking for a good place to store your belongings. Great staff and great protection!"
"Great experience the short time my things was in storage very nice and clean storage. Hats off to Jaleah the manager was Awesome. I appreciate you for making my move in and move out helping me be at ease. lol I surely would rent there again."
"Jelah, the store manager, was so helpful (and SO kind). Such a fast process and was able to get a tour of my space day of; with recommendations for sizing and storage as well. I love this location. Good specials/prices too!!"
"Jelah at the front desk was amazing! She provided me different options on sizes and also straightforward pricing that helped me stay within my business budget. After looking into other storage facilities I ultimately chose this one due to the great customer service provided over the phone and in person."
"I have been renting out a storage unit the last few months at this location. Jelah is amazing and has always exceeded my expectations with anything that I needed."
"I was needing assistance as soon as they opened in the am. I didn’t get a answer the first time I called but not even 10 seconds later Jelah called me back & helped me to her greatest extent with what I needed!! Life storage has been nothing but a positive experience for storage since I have used them!!"
"Jelah Long was great she had outstanding customer service , greeted me as soon as I walked in .. she was straight to the point answered all my questions and got me in and out thanks for all your help ma’am ."
"Great Customer Service from Lucy. She was so wonderful and very knowledgeable. She took her time showing me different storage spaces that may fit my needs. Life Storage was very clean. Thanks Lucy"
"Lucy was wonderful! We had an awful moving experience with the movers being extremely belligerent and rude. Lucy was calm and helpful throughout the entire experience. She even helped us set up automatic payment for our storage unit and found another unit on the day of (since movers required something closer to the elevator). Also, when calling the dispatcher prior they were always very helpful over phone/email.
Highly recommend life storage!"
"The customer service by Lucy is amazing. She took her time to show me all the storage units that could fit my needs.The price is affordable with first month FREE. I highly recommend this place."
"I just cleaned out my storage units and stopped by the office to close my account - painless and easy! Mostly due to Jelah's excellent customer service - she remembered my name! I was very impressed and would recommend this facility and it's services to anyone. Btw: the bathroom is always clean! THANK YOU FOR THAT!!! : )"
"I'm visited this location and at first sight it was a clean and welcoming business. I rented a U-Haul one-way and what seems to start off as a pleasurable experience Soon became a miserable one. I had Been told that if I was to return the truck before Closing at the return location then I would be able to get the refund of safe travel however that is not what happened. I had to go through Customer support just to get in contact with the manager. When I did get contact with the manager I asked her name her name is Lakisha she then proceeded to tell me after I informed her of her voicemail that she left me that I had trouble returning it and I was just trying to get my money back that I was told that I was going to receive she told me there was nothing that she could do. I asked her the employees name that told I would receive my refund she gave me the employees name and then said that it was above her to give me the money back even though I was given false information Before I can ask any other questions I was hung up on and still have yet to receive a phone call back nor did I get a confirmation number or information or a supervisors number or name to confirm that I will be receiving a refund I was rudely hung up on and I will never recommend this location to anyone. I am only posting this so that others wouldn't know that if you are told that you were receiving your refund due to safe driving that is false information and I am still waiting on A phone call back. This event is very unfortunate being that I use U-Haul often this has been the worst experience I have had and I hope no one else experiences it."
"The Customer Service & Professionalism provided By The Life Storage Rep. (Lucy) Was Top-Notch-
The Process Was Quick & Convenient & Was Tailored To Meet ALL If My Needs!-
In Short, I Just Got Day (For The Million Time) “THANK YOU LUCY, It Was a Pleasure”"
"I called to inquire about getting a space & jelah long was really helpful. I plan to get a space soon due to the great experience I’ve had. Excellent job!!"
"Jeff was extremely patient, and helpful while assisting me. Had several issues occur and he quickly found a way to solve them. Made things quick and easy. Awesome guy!"
"From the beginning a year ago, I"ve enjoyed the friendly service i received from every attendant working at store #890. Not once did i live the store unhappy. Thanks to the training and professional customer service i "would" give my experience a 10 star rating if electable . I now have 2 units. The interior and exterior and men rest room is always very clean and fresh. Thanks to the Regional and local managers, great job."
"Thanks to the Regional and Local managers at the #890 Store, i have enjoyed their C/S for over a year. I"ve never had a problem that was"nt immediately handled with the upmost professionalism. Great job and friendly atmosphere. Clean inside and out and Deserve 10 stars. I highly recommend the Charlotte Mallard Creek Rd Store. Thanks to everyone making me fill like family. :-)"
"Felicia is the GLUE that holds this place together! Since the first day I entered the building she made the process smooth! She was knowledgeable, patient, and helpful. Life storage give her a raise shes always at work when I come in and always happy! Thank you Felicia you ROCK!!!!
J.P. Charlotte,NC"
"Felicia helped me and my mother and was extremely nice and hardworking. If I preferred to work with anyone it in the moving process it would be her. Totally loved her."
"I came in on saturday just to inquire about a unit. Im unsure if i will actually get/still need a unit but Felicia was amazing and extremely helpful. She answered questions I didnt even know I had and really gave me a lot of insight as to how to navigate a storage unit, asking questions, shopping around. Excellent customer service!"
"This location is wonderful the front desk personnel is always willing to help. She is always hospitable, friendly, sociable, and kind. This has been such a great experience!!!"
"Highly Recommend!!!!
Felicia and Spencer are the best! They provide outstanding customer service and are ready to assist an any way possible. They are friendly and very helpful. They are very patient and answered all of my questions and provided relevant information. Nothing was too much trouble.
The location is superb and I would gladly recommend Life Storage to all of my friends and family. Thanks for all of your help!!!!"
"There is no other storage company that has them beat. They are the best on the market! Customer Service is excellent, the facility is awesome, and the price is right!!!"
"Felicia was amazing ! as soon as I stepped in the door she was there to assist my needs. I didnt have to question anything I was told by her and I currently love where I decided to store my personal items. If you have any questions about anything please contact and ask for Felicia."
"Mary was amazing from the moment I walked in! She was very professional and welcoming. Im a college student who is currently moving so I needed a storage space I could trust and Life Storage has been my to-go-to for two years now! Thank you Mary"
"I was very pleased with my rental experience! I rented at last minute and was pleased to get a discount and I was provided thorough information about the rental process, my unit and the facility in general. I was even given a 20% on first day purchases. Felecia was great to work with!!"
"Miss Felicia was amazing!! I came into the store twice and she was super helpful. Moving is a stressful process especially when planning and doing it alone. She was very patient with me and explained everything so perfectly. She is an angel i'm telling you. I know this will be an amazing experience.! Thank you Miss Felicia."
"This place is awesome!! I reserved a unit in the second floor for early April. When I went to pay for the unit it wasnt available but they were so nice to offer me a first floor unit for the same deal as the second floor! I would
Definitely recommend this place!!! Very clean as well!!!"
"I stopped by for information and Felicia has been with me every step of the way. She kept in touch with me during the whole process. Truly 5 star service. The facility is very clean and organized."
"You can store you personal things anywhere but as a customer you want great customer service. Although Im between homes I feel at home here! Thank you Lauren youre amazing."
"Great service that is very prompt with what my needs were. Felicia and the other lady was such a big help and got me set up so fast. They also let me know of other things I needed. Would definitely recommend!"
"As a local Real Estate Broker, I stopped by life storage recently to inquire about rates an available units for a current client of mine, but also to see if they were worth my recommendation in general. Life Storage will definitely get my recommendation!! From the time I pulled into the parking-lot, I was amazed. The curb appeal is far greater than the normal and the facility itself is well-kept. Soon as I entered the office, I was instantly greeted with a smile and a warm hello from Felicia, the General Manager. I drilled her with alot of questions about the facility and company operations. Felicia answered all my questions and addressed all my concerns happily, and with exceptional customer service. Im glad to say that my client is now a customer of Life Storage, and plans to recommend them as well. Thank you Felicia!! Youre amazing!!"
"As a local Real Estate Broker, I stopped by life storage recently to inquire about rates an available units for a current client of mine, but also to see if they were worth my recommendation in general. Life Storage will definitely get my recommendation!! From the time I pulled into the parking-lot, I was amazed. The curb appeal is far greater than the normal and the facility itself is well-kept. Soon as I entered the office, I was instantly greeted with a smile and a warm hello from Felicia, the General Manager. I drilled her with alot of questions about the facility and company operations. Felicia answered all my questions and addressed all my concerns happily, and with exceptional customer service. Im glad to say that my client is now a customer of Life Storage, and plans to recommend them as well. Thank you Felicia!! Youre amazing!!"
"I walked into life storage to inquire about a unit and immediately i was greeted and offered help. Felicia was very accommodating and showed me a unit that fit my needs. She even helped me when i needed to return some items i purchased that i didn't need. She was very helpful and made my move much easier"
"The Staff at the Mallard Creek facililty are truly phenomenal! They went above and beyond to make sure, that the space I needed was adequate size. I would recommend everyone to store their items with this location and this company."
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Charlotte and University City North
Our self storage facility on W Mallard Creek Church Rd is located west of the I-85, between Legranger Rd and I-85, near Mallard Creek Presbyterian Church. Click here for directions to this Life Storage.
At Life Storage Facility #1033, we offer great property security systems and clean, affordable storage units to rent for the residents of University City North, University Place, Prosperity Church Road, Mallard Creek Withrow Downs, and other neighborhoods in Charlotte, NC. Call us with questions, reserve online, or click here to compare other storage units in Charlotte.
Store Office Hours
Mon: 9:30 am - 6:00 pm
5/29: 8:30 am-12:30 pm (Holiday)
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
