Storage Units near University City North in Charlotte, NC 28262Life Storage - Charlotte
1325 W Mallard Creek Church Rd Charlotte, NC 28262
- Climate Controlled
- 24/7 Surveillance
- Extended Access Hours
- Rent Now - Instant Access
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A 5x10 storage space is the size of a walk-in Closet. It holds one or two large pieces of furniture and 10-15 boxes.Choose
5' x 10' Climate Controlled
2 Left! $117/mo. or pay $135 In-Store
- Indoor access
- Ground Level
A 10x10 storage space is the size of 1 Bedroom. It holds furnishings for an average 750 sq. ft. residence, including some major appliances.Choose
10' x 10' Climate Controlled
$148/mo. or pay $171 In-Store
- 1 Month Free
- Indoor access
- Upper Level
A 10x15 storage space is the size of 2 Bedrooms. It holds furnishings for an average 1000 sq. ft. residence, including most major appliances.Choose
10' x 15' Climate Controlled
3 Left! $266/mo. or pay $306 In-Store
- 1 Month Free
- Indoor access
- Ground Level
One Month Free!
Your first full month is free! Pay only rental fees/taxes to move-in.
On specially marked spaces. New customers only.
- *Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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Customer Reviews - Life Storage #1033, Charlotte
We at Life Storage want to maintain the best storage facilities in Charlotte, and in every city where we do business. Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Hi, I had a very good experience with Life storage on Mallard Creek Road starting in February 2021. When I moved in there was a very nice young lady that did an EXCELLENT job with getting me set up with the storage, I purchased a lock and key, and I paid for 2-3 months. My daughter and I went to look at the storage and the entire facility was very clean and it was in a nice area. In April I continued on paying my rent up to 2-3 months and I paid up till August. Here’s the dilemma, I ended up leaving Charlotte, and on August 23, 2021, the moving company and myself met up at Life storage and I proceeded to go in to inform the manager on duty ( which there wasn’t one on duty because there was a handwritten note on the door along with the store closed sign), mind you there were other customers that needed to speak to the manager as well, so I just told the movers to just move and load my things in the truck and that I would call Life storage the next day. I have called Life storage everyday inquiring about my September refund and no one answered at the mallard location so, I called another store twice. The young lady that I spoke with assured me that I was due for a refund and I was told that they would contact there manager who would relay the messages to the the manager at the mallard store. Thursday if that week I finally had a conversation with mallard creeks store manager and he told me that it was taken care of that I would receive my refund back within a couple of days (and I haven’t received anything), I requested nicely, that he would send me an email of our conversation concerning my refund and it’s status and here we are September 1st…NOTHING! I’m very disappointed and I understand that due to covid, people have a lot going on, but that’s no excuse. If you spoke and talked to the patron, and you, the employee are a representative of that business, didn’t do what he/she was suppose to do, is TOTALLY UNPROFESSIONAL. Disappointed customer, CC"September 01, 2021
"Jelah was great. Kind and very helpful"July 07, 2021
"# 1 storage in Charlotte"June 22, 2021
"CJ store manager provides excellent customer service and he is good one. Thank you"June 16, 2021
"Jelah was very helpful, needed my lock cut and was done and out of there in no time."June 12, 2021
"Good and clean. And the lady at the front desk is friendly and very helpful"May 17, 2021
"Jelah was sooo helpful! Everything was explained, paperwork was signed and we were out of there! Highly recommend Life Storage."May 06, 2021
"Jelah was super nice and very informative. & the storage units are nice and clean I would recommend."May 01, 2021
"Jelah was such a good help! Every time we need anything she’s there to deliver. I would definitely recommend this place to anybody looking for a good place to store your belongings. Great staff and great protection!"April 29, 2021
"Could not reach anyone"April 27, 2021
"Great experience the short time my things was in storage very nice and clean storage. Hats off to Jaleah the manager was Awesome. I appreciate you for making my move in and move out helping me be at ease. lol I surely would rent there again."April 23, 2021
"CJ has been extremely helpful with setting up my new storage unit!"April 23, 2021
"Jelah, the store manager, was so helpful (and SO kind). Such a fast process and was able to get a tour of my space day of; with recommendations for sizing and storage as well. I love this location. Good specials/prices too!!"April 21, 2021
"Great experience! I was treated very well and I felt as though me being a customer was appreciated! Ms. Long had excellent service!"April 14, 2021
"Everyone is great"March 28, 2021
"Jelah at the front desk was amazing! She provided me different options on sizes and also straightforward pricing that helped me stay within my business budget. After looking into other storage facilities I ultimately chose this one due to the great customer service provided over the phone and in person."March 16, 2021
"The customer service is always great and my experience with the young lady is always pleasant. Definitely will to this location from now on."March 02, 2021
"I have been renting out a storage unit the last few months at this location. Jelah is amazing and has always exceeded my expectations with anything that I needed."February 20, 2021
"I was needing assistance as soon as they opened in the am. I didn’t get a answer the first time I called but not even 10 seconds later Jelah called me back & helped me to her greatest extent with what I needed!! Life storage has been nothing but a positive experience for storage since I have used them!!"February 12, 2021
"Jelah was a very big help, her customer service was outstanding, I wish more people gave service like that."February 12, 2021
"Jelah was a pleasure to meet. Friendly and knowledgeable and she’s always available to help."February 02, 2021
"Jelah Long was great she had outstanding customer service , greeted me as soon as I walked in .. she was straight to the point answered all my questions and got me in and out thanks for all your help ma’am ."January 30, 2021
"Great Customer Service from Lucy. She was so wonderful and very knowledgeable. She took her time showing me different storage spaces that may fit my needs. Life Storage was very clean. Thanks Lucy"January 11, 2021
"Ms. Lucy was very nice and quick"December 26, 2020
"Lucy was wonderful! We had an awful moving experience with the movers being extremely belligerent and rude. Lucy was calm and helpful throughout the entire experience. She even helped us set up automatic payment for our storage unit and found another unit on the day of (since movers required something closer to the elevator). Also, when calling the dispatcher prior they were always very helpful over phone/email. Highly recommend life storage!"December 05, 2020
"Great service! Friendly staff!"November 22, 2020
"The customer service by Lucy is amazing. She took her time to show me all the storage units that could fit my needs.The price is affordable with first month FREE. I highly recommend this place."November 14, 2020
"I just cleaned out my storage units and stopped by the office to close my account - painless and easy! Mostly due to Jelah's excellent customer service - she remembered my name! I was very impressed and would recommend this facility and it's services to anyone. Btw: the bathroom is always clean! THANK YOU FOR THAT!!! : )"November 11, 2020
"I'm visited this location and at first sight it was a clean and welcoming business. I rented a U-Haul one-way and what seems to start off as a pleasurable experience Soon became a miserable one. I had Been told that if I was to return the truck before Closing at the return location then I would be able to get the refund of safe travel however that is not what happened. I had to go through Customer support just to get in contact with the manager. When I did get contact with the manager I asked her name her name is Lakisha she then proceeded to tell me after I informed her of her voicemail that she left me that I had trouble returning it and I was just trying to get my money back that I was told that I was going to receive she told me there was nothing that she could do. I asked her the employees name that told I would receive my refund she gave me the employees name and then said that it was above her to give me the money back even though I was given false information Before I can ask any other questions I was hung up on and still have yet to receive a phone call back nor did I get a confirmation number or information or a supervisors number or name to confirm that I will be receiving a refund I was rudely hung up on and I will never recommend this location to anyone. I am only posting this so that others wouldn't know that if you are told that you were receiving your refund due to safe driving that is false information and I am still waiting on A phone call back. This event is very unfortunate being that I use U-Haul often this has been the worst experience I have had and I hope no one else experiences it."November 10, 2020
"Lucy and Jelah did a wonderful job in getting me the service that I needed. A-1"November 07, 2020
"The Customer Service & Professionalism provided By The Life Storage Rep. (Lucy) Was Top-Notch- The Process Was Quick & Convenient & Was Tailored To Meet ALL If My Needs!- In Short, I Just Got Day (For The Million Time) “THANK YOU LUCY, It Was a Pleasure”"October 25, 2020
"Had a great experience with Jelah she was very informative and helpful. Great communication and efficiency."September 25, 2020
"The hallways and units appeared clean and neat. I was so happy to have platform carts to use!"September 18, 2020
"I got the best help from Jelah today"September 02, 2020
"Jelah has one of the kindest spirits.Went above and beyond her job description to help and it was really appreciated"August 15, 2020
"I called to inquire about getting a space & jelah long was really helpful. I plan to get a space soon due to the great experience I’ve had. Excellent job!!"August 13, 2020
"Jeff was extremely patient, and helpful while assisting me. Had several issues occur and he quickly found a way to solve them. Made things quick and easy. Awesome guy!"August 01, 2020
"Great prices and great people in office"July 30, 2020
"Always greeted with a smile and always happy to help. I had to go to a couple different places to find what would work for me but they are amazing!"July 30, 2020
"Rating 0 $200 to rent oh okay. Customer service poor, arrive 5 minutes late."July 06, 2020
"Climate controlled, elevators, felt secure."July 02, 2020
"Beautiful property, great location and great staff"June 28, 2020
"Very clean place, well lit and camera secure. Excellent service!"April 16, 2020
"From the beginning a year ago, I"ve enjoyed the friendly service i received from every attendant working at store #890. Not once did i live the store unhappy. Thanks to the training and professional customer service i "would" give my experience a 10 star rating if electable . I now have 2 units. The interior and exterior and men rest room is always very clean and fresh. Thanks to the Regional and local managers, great job."February 18, 2020
"Thanks to the Regional and Local managers at the #890 Store, i have enjoyed their C/S for over a year. I"ve never had a problem that was"nt immediately handled with the upmost professionalism. Great job and friendly atmosphere. Clean inside and out and Deserve 10 stars. I highly recommend the Charlotte Mallard Creek Rd Store. Thanks to everyone making me fill like family. :-)"February 18, 2020
"Susan and Maria are the best! Please ask for them they are extremely helpful!!"February 15, 2020
"Great service great people!!! Always willing to help and find a solution to any issues."February 06, 2020
"The young lady who helped me was very friendly, knowledgeable and accommodating. I don't recall her name but I believe she was the Asst. Manager."January 30, 2020
"Awesome Customer Service. The manger was great, gave me many options that helped save me money!"January 29, 2020
"Felicia is the GLUE that holds this place together! Since the first day I entered the building she made the process smooth! She was knowledgeable, patient, and helpful. Life storage give her a raise shes always at work when I come in and always happy! Thank you Felicia you ROCK!!!! J.P. Charlotte,NC"January 22, 2020
"Pamela had excellent customer service! She was very helpful and assisted us with kindness. She made my experience meaningful"January 20, 2020
"Felicia helped me and my mother and was extremely nice and hardworking. If I preferred to work with anyone it in the moving process it would be her. Totally loved her."January 07, 2020
"I came in on saturday just to inquire about a unit. Im unsure if i will actually get/still need a unit but Felicia was amazing and extremely helpful. She answered questions I didnt even know I had and really gave me a lot of insight as to how to navigate a storage unit, asking questions, shopping around. Excellent customer service!"January 06, 2020
"There is no outside lighting when entering early morning/late evening. Don't feel safe loading/unloading vehicle"December 29, 2019
"This location is wonderful the front desk personnel is always willing to help. She is always hospitable, friendly, sociable, and kind. This has been such a great experience!!!"November 12, 2019
"I came out to look for a place to store some of my marketing material and Samantha was so helpful! She is a rock star!"October 31, 2019
"Samantha Was so helpful when I came in. She went above and beyond to help me and make sure I had everything I needed for storage."October 28, 2019
Features & Info
Rent Now AvailableSave time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
Climate Controlled StorageLife Storage in Charlotte offers storage units with climate control to help protect your belongings from the effects of extreme temperature.
Extended Access HoursEven when our office is closed, you can access your space! All you need your personal access code at the keypads - no appointment needed.
Surveillance CamerasSurveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
54' Truck AccessThe entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Charlotte and University City North
Our self storage facility on W Mallard Creek Church Rd is located west of the I-85, between Legranger Rd and I-85, near Mallard Creek Presbyterian Church. Click here for directions to this Life Storage.
At Life Storage Facility #1033, we offer great property security systems and clean, affordable storage units to rent for the residents of University City North, University Place, Prosperity Church Road, Mallard Creek Withrow Downs, and other neighborhoods in Charlotte, NC. Call us with questions, reserve online, or click here to compare other storage units in Charlotte.
- Insurance required
- Storage insurance available (third party)
- $29 admin fee
- Payments due monthly, with a minimum of one month rental
- American Express