Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.
Rent our Moving Van or Truck with your Storage Rental!
When you rent storage, you can rent our moving van or truck! Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our van and truck rental guide here.
Extended Access Hours
Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!
Surveillance Cameras
Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fenced & Lighted
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
Vehicle/Boat Parking
This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.
54' Truck Access
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
Boxes & Packing Supplies Sold Here
This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.
Customer Reviews - Life Storage #369, Charlotte
We at Life Storage want to maintain the best storage facilities in Charlotte, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!
Overall Rating for Life Storage in Charlotte (#369)
4.76 out of 5
based on 65 of our most recent Reviews
Denise from Gastonia, NC
5.0 out of 5
"Keep up the good work! I really enjoyed my items here. Thanks Life Storage"
Review posted on September 23, 2019
Caroline from Burlington, NC
4.2 out of 5
"Well, I sort of think the bathroom should be accessible after office hours and that there should be 24 hour access as it was in the beginning, in addition to not having a unit rate increase annually now that is under new ownership...but overall it has been a pleasurable experience and for a greatly appreciated reasonable price. Thank you...you really have been a life saver to my storage needs."
Review posted on August 28, 2019
Carol from Charlotte, NC
5.0 out of 5
"Jeff was such a gentleman and even helped us figure out the carts for moving and which corridors as well as elevators. He explained the keys and locks and hours. He was very knowledgable and represented the company well! He should get a raise!!! We are from Europe and sold our house in NC and will soon build a retirement home in the mountains so storage of family keepsakes is very important to us and he recognized this and made me most impressed. Regards!"
Review posted on August 27, 2019
Jim from Charlotte, NC
5.0 out of 5
"Jeffrey, associate manager of LS #369, was consistently professional, exceptionally helpful and exceeded my expectations at every turn."
Review posted on March 25, 2019
Deborah from DOWLING PARK, FL
5.0 out of 5
"Mary is an excellent Manager, and Jeff also. I stopped in another Life Storage to fax some necessary paperwork (in Raleigh), and the employee/manager there was super accommodating also...even holding her lunch break until the necessary work was completed. She was also gracious. My storage facility worked with me and was helpful to make sure all my needs were met. I will miss this management team, even the maintenance personnel, for each have treated me with respect and professionalism during my move-in and vacate. I will happily recommend LifeStorage to any and all if they perform as I have experienced. Exceptional and personable, and stress-relieving team. Thank you. I came from a storage facility where rain had leaked on my things, and I felt safe enough to put more valuable things in your fine care. Much appreciation to you. This team deserves a perk or two! Valuable to you!"
Review posted on June 09, 2018
Emilie from Charlotte, NC
5.0 out of 5
"I had a great experience at the location on independence. The staff was welcoming and helpful. The man, who was probably the manager (or should be) and was always there when I stopped by the office with a question or concern, was the best!"
Review posted on May 23, 2018
Robyn from Charlotte, NC
4.8 out of 5
"Could use a place to discard garbage. Not furniture or large items, but incidentals while visiting."
Review posted on April 23, 2018
Catherine from Charlotte, NC
4.8 out of 5
"Was there for me when me and my family needed you. ."
Review posted on March 26, 2018
Jeffrey from Charlotte, NC
5.0 out of 5
"Extremely happy with with this facility and employees will always choose lifestorage!!! "
Review posted on March 23, 2018
Gina from Albert Lea, MN
4.8 out of 5
"We moved over from public Storage and have had a 100% more positive and professional experience. "
Review posted on January 26, 2018
Jonita from Harrisburg, NC
5.0 out of 5
"My expectations was meet highly. I’m very pleased with lifestorage."
Review posted on December 31, 2017
from Waxhaw, NC
4.3 out of 5
"I have enjoyed being a customer for the last over 15 years. It's been a good journey."
Review posted on December 27, 2017
Heather from Charlotte, NC
5.0 out of 5
"Mandy was especially helpful and super nice! All of the staff was great! "
Review posted on November 23, 2017
Mike from Huntersville, NC
5.0 out of 5
"When I pass by the office to go to my storage unit, I always check to see who is at the front desk because it is always a pleasant pleasure speaking with the staff there. Everyone is so cheerful, professional and always willing to go out of their way to help me. Even minor things, such as locating an available cart. :)"
Review posted on November 02, 2017
Teri from Charlotte, NC
4.6 out of 5
"Everything was fine. They were helpful when I needed to change my move in date. The only hitch we had was the lock went on the wrong door the first time but it got resolved quickly. Very pleased so far."
Review posted on August 28, 2017
Stephen from Macedonia, OH
4.6 out of 5
"Overall everything went ok. Slight mixup with the keys to the unit."
Review posted on June 27, 2017
Kimberly from Charlotte, NC
4.8 out of 5
"Great customer service. I know a few companies that can learn a thing or two from your company."
Review posted on June 23, 2017
Sherry from Charlotte, NC
4.9 out of 5
"Mandy, one of the managers at the Independence location was very helpful. She went out of her way to make sure everything was right. Each time I showed up she was cheerful, always with a smile and a wave. She tried to help in any way she could. I have stored with Uncle Bobs before and have always been pleased with my stay."
Review posted on April 03, 2017
Christine from Charlotte, NC
5.0 out of 5
"The space was way more then I expected....I got more space for my money with your storage .... compared to the other storages that I have used...Your prices was so great that I moved out of another storage facility to come here.... I will Always tell others where they can get a great deal on storing there items and keeping there items safe. Love the experience...On a scale of 1 to 10 I give you guys a 20 ..... Thanks "
Review posted on March 28, 2017
Johnny from Charlotte, NC
4.9 out of 5
"Wonderful prices on interior, climate-controlled storage! i came from Public Storage that was charging me twice what Life Storage does for an outside unit. "
Review posted on March 28, 2017
Chiquita from Charlotte, NC
4.4 out of 5
"I have been pleased so far just wish I didn't have to come all the way into Charlotte from Huntersville and the truck was bigger with eco gas saver. The cost closer to Huntersville was extremely ridiculous!!"
Review posted on March 27, 2017
Lena from Charlotte, NC
4.7 out of 5
"I will always use Life Storage again... thanks ??????"
Review posted on March 23, 2017
LaTonia from Charlotte, NC
5.0 out of 5
"you meet all of my expectations and even walked me throught the process of moving to a bigger unit with ease"
Review posted on July 28, 2016
Jo from Matthews, NC
5.0 out of 5
"I am moving from 2 Public Storage units to
the Wallace Lane facility because it is much nicer, cleaner, safer. I hate having
to drive on Independence Blvd, but this
facility is far and above the other 2 places I've been storing my things.
Thank you for such a nice place."
Review posted on June 28, 2016
Melissa from Mint Hill, NC
5.0 out of 5
"Answered all questions and also told me things I would not have thought of to ask."
Review posted on June 28, 2016
Anthony from Mooresville, N.C.
5.0 out of 5
"I have had some horrific experiences with self storage companies. At Best I expected my experience with your company to be fair; but it was excellent."
Review posted on June 01, 2016
Carmela from Charlotte, NC
4.9 out of 5
"This will be my second time storing at this location. I was impressed then and I am certainly impressed now. Thank you!"
Review posted on April 25, 2016
Richard from Charlotte, NC
5.0 out of 5
"I have been you this facility before with a friend and was impressed, so when I needed storage space, this location was the first and only place I went. It appears clean, modern, and safe."
Review posted on April 20, 2016
Elissa from Charlotte, NC
5.0 out of 5
"I soooooooooo so so so Love Ms Susan at store number #369. I was almost in tears when I left the store on today because of her empathy, her caring, and being so understanding. She is a sweet lady that deserves every good thing that comes her way. She is the reason why I continue to do business with Uncle Bob's Storage and would recommend people to come there as well. People like is truly an angel and life so much sweeter."
Review posted on April 11, 2016
Kenneth from Charlotte, NC
5.0 out of 5
"With the exception that on one visit to the Gatewood Drive storage unit , at the beginning of March 2016, the gate was out of order, but once I walked over to the office the associate manually lifted the security gate. Overall service at both Uncle Bob's self storage has been "great'>"
Review posted on March 25, 2016
Poul from Charlotte, NC
3.7 out of 5
"I really like your services, but I have to admit that you are too expensive. Two years in a row, you have raised the cost by a total of almost 25%.
That is too much and I am planning on canceling my storage soon because of this.
Again, your service is great, but you have raised the prices too much. "
Review posted on January 06, 2016
Jalisia from Charlotte, NC
4.7 out of 5
"I am always impressed with the cleanliness of the facility I use on Wallace Lane in Charlotte. I've always been treated very nicely and attentively by any of the associates I have interacted with. They are all very helpful."
Review posted on December 02, 2015
Victoria from Charlotte, NC
5.0 out of 5
"Everyone was very nice and helpful with my storage process."
Review posted on July 03, 2015
Gwendolyn from Matthews, NC
4.1 out of 5
"Could probably do with more dollies for those busy weekends, but otherwise all is well."
Review posted on July 02, 2015
Mary Ann from Charlotte, NC
4.1 out of 5
"I am still confused as to whybI have to pay $10.00 per month insurance when I have and showed proof of ample renters insurance."
Review posted on June 26, 2015
Twanna from Charlotte, NC
4.6 out of 5
"This was my first experience with storing items at a storage facility and the team at Uncle Bob's [Life Storage] made my experience very pleasant."
Review posted on April 26, 2015
Sharon from Charlotte, NC
4.2 out of 5
"Everything was very well handled and we were pleased with everything. "
Review posted on April 14, 2015
Latonya from Charlotte, NC
5.0 out of 5
"I will recommend this storage company to my other friends who will be moving soon."
Review posted on March 31, 2015
Anthony from Charlotte, NC
5.0 out of 5
"The office personal were always nice and even called when close to payment date. I just wish there was an Uncle Bob's [Life Storage] closer to my present home. "
Review posted on March 23, 2015
Lisa from Matthew, NC
5.0 out of 5
"I always feel very comfortable when coming to pick up a few things from my storage, even when I'm by myself, that's a big plus for me. The prices for the storage is very reasonable. Everyone has been nothing but nice to me."
Review posted on February 26, 2015
Jean from Huntersville, NC
5.0 out of 5
"the associate was professional/knowledgeable and friendly-
she knew her stuff and explained it clearly. It was a better than couldbe expected customer service experience
I will recommend Uncle Bobs [Life Storage]"
Review posted on February 25, 2015
from Charlotte, NC
4.1 out of 5
"The staff was wonderful and always helped me with any issue, which I really appreciate. However, the facility could have used more routine maintenance and cleaning. Just vacuuming the halls would have been a nice improvement."
Review posted on October 28, 2014
Ty from Columbia, SC
3.8 out of 5
"The only problem for us is that when we park in the back ready to unload we have to figure out where the carts are in the building because there aren't any at the back door. I understand someone may be using them but its only 2 and it's kind of an inconvenience."
Review posted on October 28, 2014
Jerry from Charlotte, NC
5.0 out of 5
"Moving is very stressful and we appreciated Mary's Happy Helpful personality "
Review posted on August 26, 2014
Johannah from Charlotte, NC
5.0 out of 5
"No nothing you've covered everything perfectly and I'm satisfied."
Review posted on August 19, 2014
Theodore from Charlotte, NC
5.0 out of 5
"This property always looks nice and the ladies in the office always have a smile for you. I've had storage before but it didn't compare to the experience I've had with Uncle Bob's [Life Storage]."
Review posted on August 17, 2014
Catrina from Charlotte, NC
5.0 out of 5
"I don't visit my space often but each time I've spoken to the ladies over the phone or in person they are extremely nice. They're always willing to help with any situation. I will definitely recommend Uncle Bob's to my friends and family."
Review posted on August 11, 2014
Pamela from Charlotte, NC
5.0 out of 5
"I found caring, helpful, professional and extremely welcoming people at Uncle Bob's [Life Storage]. I could not have asked for better. I found moving to be extremely stressful, but it was a relieving pleasure walking into Uncle Bob's [Life Storage]."
Review posted on July 01, 2014
August from Charlotte, NC
4.4 out of 5
"They need to work on the elevator lift. It was the only that bothered me because it didn't work sometimes. But other than that, it's the best storage I have used because the price is great for what you get. I would come back."
Review posted on May 24, 2014
Cynthia from Odenton, MD
3.7 out of 5
"My only issue was I saw large waterbugs on the property, when checking out. Other than that, I was satisfied with my stay."
Review posted on May 23, 2014
Taylor from Charlotte, NC
4.9 out of 5
"Great customer service, very welcoming and one of the best rates I've seen to date from a storage company. I had been looking for over a year for a fairly priced storage unit, finally found it at Uncle Bob's [Life Storage]!"
Review posted on April 03, 2014
Andrea from Charlotte, NC
4.5 out of 5
"I feel horrible that I can't remember how to spell her name, but I think it is Lakeshia? Anyway, she is wonderful. She was just professional enough, but also treated me like a friend. I am very happy with her."
Review posted on March 29, 2014
Stephen from Indian Trail, NC
5.0 out of 5
"Price was amazing. Ease of conversation was great. Willingness to show options was great. Just an overall great experience for something I was nervous about. "
Review posted on March 25, 2014
Camille from Charlotte, NC
5.0 out of 5
"nice facility.. hard to get to with the 74 revisions."
Review posted on March 12, 2014
Connie from Charlotte, NC
4.7 out of 5
"I'm very happy! I know my personal belongings are in good hands."
Review posted on March 04, 2014
Jeffrey from Matthews, NC
5.0 out of 5
"The ladies at this location almost treat you like family. They should be commended for their wonderful customer service.
I WILL recommend them to anyone who needs a bit of space
Jeff"
Review posted on February 28, 2014
Andrew from Charlotte, NC
4.7 out of 5
"They were very helpful and the process was easy and fast. "
Review posted on February 28, 2014
Christine from Asheville, NC
3.7 out of 5
"Longer hours would be helpful for people that get off late in the evening on the weekends. Or if people are giving things away in there storage unit because they are closing there unit to have like a unit for that would be different and helpful"
Review posted on February 07, 2014
Karen from Charlotte, NC
4.8 out of 5
"No, I'm very satisfied & the employees are always friendly and courteous. "
Review posted on January 27, 2014
Kenneth from Charlotte, NC
5.0 out of 5
"i was presented with several options to provide me with the perfect space for what I needed to put in storage. Everything was explained to my satisfaction. It was an overall great experience."
Review posted on January 22, 2014
Melinda from Charlotte, NC
5.0 out of 5
"I have had a unit with you for several years. Last month and this month when I went online to pay my bill it tells me my user name and password are invalid. Whatever is going on with your system you need to fix it. Very Annoying,"
Review posted on December 05, 2013
Deborah from Bronx, NY
5.0 out of 5
"I HAVE BEEN LATE WITH PAYMENTS A FEW TIMES AND STAFF AT #369 STORE LOCATION HAS WORKED WITH ME TREMENDOUSLY, I REALLY APPRECIATE IT"
Review posted on November 29, 2013
Devin from Madison, MS
5.0 out of 5
"Ya'll have clean consistent facilities and fair prices. This is the 2nd time I've used your service. My stuff has been locked up there for 6 months and I haven't seen it but I trust it's in good condition. Keep up the good work "
Review posted on October 28, 2013
Omni from Charlotte, NC
5.0 out of 5
"The employees are always nice and friendly I never feel rushed when I come in to pay by cash or debit card. Thanks!"
Review posted on September 07, 2013
Annette from Roanoke, VA
5.0 out of 5
"I am always treated nicely with a smile,even over the phone you can tell they are smiling...I am really pleased with Uncle Bob's Storage....Also LaKeshia also greets me by my name and ask me how I am doing...That makes me feel real special....Thank You"
Need your space right now? We can do that! Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Charlotte and Idlewood South
Our self storage facility on Wallace Ln is located west of the Governor James G Martin Fwy, between Dion Ave and E Independence Blvd, near Mason Wallace Park. Click here for directions.
At Life Storage Facility #369, we offer great property security systems and clean, affordable storage units to rent for the residents of Idlewood South, Cotswold, Myers Park, Barclay Downs, and other neighborhoods in Charlotte, NC. Call us with questions, reserve online, or click here to compare other storage units in Charlotte.
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