Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
We at Life Storage want to maintain the best storage facilities in Charlotte, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
"Well, I sort of think the bathroom should be accessible after office hours and that there should be 24 hour access as it was in the beginning, in addition to not having a unit rate increase annually now that is under new ownership...but overall it has been a pleasurable experience and for a greatly appreciated reasonable price. Thank you...you really have been a life saver to my storage needs."
"Jeff was such a gentleman and even helped us figure out the carts for moving and which corridors as well as elevators. He explained the keys and locks and hours. He was very knowledgable and represented the company well! He should get a raise!!! We are from Europe and sold our house in NC and will soon build a retirement home in the mountains so storage of family keepsakes is very important to us and he recognized this and made me most impressed. Regards!"
"Mary is an excellent Manager, and Jeff also. I stopped in another Life Storage to fax some necessary paperwork (in Raleigh), and the employee/manager there was super accommodating also...even holding her lunch break until the necessary work was completed. She was also gracious. My storage facility worked with me and was helpful to make sure all my needs were met. I will miss this management team, even the maintenance personnel, for each have treated me with respect and professionalism during my move-in and vacate. I will happily recommend LifeStorage to any and all if they perform as I have experienced. Exceptional and personable, and stress-relieving team. Thank you. I came from a storage facility where rain had leaked on my things, and I felt safe enough to put more valuable things in your fine care. Much appreciation to you. This team deserves a perk or two! Valuable to you!"
"I had a great experience at the location on independence. The staff was welcoming and helpful. The man, who was probably the manager (or should be) and was always there when I stopped by the office with a question or concern, was the best!"
"When I pass by the office to go to my storage unit, I always check to see who is at the front desk because it is always a pleasant pleasure speaking with the staff there. Everyone is so cheerful, professional and always willing to go out of their way to help me. Even minor things, such as locating an available cart. :)"
"Everything was fine. They were helpful when I needed to change my move in date. The only hitch we had was the lock went on the wrong door the first time but it got resolved quickly. Very pleased so far."
"Mandy, one of the managers at the Independence location was very helpful. She went out of her way to make sure everything was right. Each time I showed up she was cheerful, always with a smile and a wave. She tried to help in any way she could. I have stored with Uncle Bobs before and have always been pleased with my stay."
"The space was way more then I expected....I got more space for my money with your storage .... compared to the other storages that I have used...Your prices was so great that I moved out of another storage facility to come here.... I will Always tell others where they can get a great deal on storing there items and keeping there items safe. Love the experience...On a scale of 1 to 10 I give you guys a 20 ..... Thanks "
"Wonderful prices on interior, climate-controlled storage! i came from Public Storage that was charging me twice what Life Storage does for an outside unit. "
"I have been pleased so far just wish I didn't have to come all the way into Charlotte from Huntersville and the truck was bigger with eco gas saver. The cost closer to Huntersville was extremely ridiculous!!"
"I am moving from 2 Public Storage units to
the Wallace Lane facility because it is much nicer, cleaner, safer. I hate having
to drive on Independence Blvd, but this
facility is far and above the other 2 places I've been storing my things.
Thank you for such a nice place."
"I have had some horrific experiences with self storage companies. At Best I expected my experience with your company to be fair; but it was excellent."
"I have been you this facility before with a friend and was impressed, so when I needed storage space, this location was the first and only place I went. It appears clean, modern, and safe."
"I soooooooooo so so so Love Ms Susan at store number #369. I was almost in tears when I left the store on today because of her empathy, her caring, and being so understanding. She is a sweet lady that deserves every good thing that comes her way. She is the reason why I continue to do business with Uncle Bob's Storage and would recommend people to come there as well. People like is truly an angel and life so much sweeter."
"With the exception that on one visit to the Gatewood Drive storage unit , at the beginning of March 2016, the gate was out of order, but once I walked over to the office the associate manually lifted the security gate. Overall service at both Uncle Bob's self storage has been "great'>"
"I really like your services, but I have to admit that you are too expensive. Two years in a row, you have raised the cost by a total of almost 25%.
That is too much and I am planning on canceling my storage soon because of this.
Again, your service is great, but you have raised the prices too much. "
"I am always impressed with the cleanliness of the facility I use on Wallace Lane in Charlotte. I've always been treated very nicely and attentively by any of the associates I have interacted with. They are all very helpful."
"The office personal were always nice and even called when close to payment date. I just wish there was an Uncle Bob's [Life Storage] closer to my present home. "
"I always feel very comfortable when coming to pick up a few things from my storage, even when I'm by myself, that's a big plus for me. The prices for the storage is very reasonable. Everyone has been nothing but nice to me."
"the associate was professional/knowledgeable and friendly-
she knew her stuff and explained it clearly. It was a better than couldbe expected customer service experience
I will recommend Uncle Bobs [Life Storage]"
"The staff was wonderful and always helped me with any issue, which I really appreciate. However, the facility could have used more routine maintenance and cleaning. Just vacuuming the halls would have been a nice improvement."
"The only problem for us is that when we park in the back ready to unload we have to figure out where the carts are in the building because there aren't any at the back door. I understand someone may be using them but its only 2 and it's kind of an inconvenience."
"This property always looks nice and the ladies in the office always have a smile for you. I've had storage before but it didn't compare to the experience I've had with Uncle Bob's [Life Storage]."
"I don't visit my space often but each time I've spoken to the ladies over the phone or in person they are extremely nice. They're always willing to help with any situation. I will definitely recommend Uncle Bob's to my friends and family."
"I found caring, helpful, professional and extremely welcoming people at Uncle Bob's [Life Storage]. I could not have asked for better. I found moving to be extremely stressful, but it was a relieving pleasure walking into Uncle Bob's [Life Storage]."
"They need to work on the elevator lift. It was the only that bothered me because it didn't work sometimes. But other than that, it's the best storage I have used because the price is great for what you get. I would come back."
Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
This facility offers moving van or truck rental to help make your move easier. You'll get the vehicle rental at a discounted rate with any new storage rental.
Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements.
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
Rent Now and get instant access
Need your space right now? We can do that!
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Charlotte and Idlewood South
Our self storage facility on Wallace Ln is located west of the Governor James G Martin Fwy, between Dion Ave and E Independence Blvd, near Mason Wallace Park. Click here for directions.
At Life Storage Facility #369, we offer great property security systems and clean, affordable storage units to rent for the residents of Idlewood South, Cotswold, Myers Park, Barclay Downs, and other neighborhoods in Charlotte, NC. Call us with questions, reserve online, or click here to compare other storage units in Charlotte.
Rental Requirements:
Insurance required
Storage insurance available (third party)
$25 admin fee
Payments due monthly, with a minimum of one month rental
