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Storage Units near Idlewood South in Charlotte, NC 28212

Life Storage - Charlotte

7209 Wallace Ln Charlotte, NC 28212

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  • Extended Access Hours
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  • *Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.

Customer Reviews - Life Storage #369, Charlotte

We at Life Storage want to maintain the best storage facilities in Charlotte, and in every city where we do business. Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.

Rated 1.0 out of 5 stars Mecca Acacia (on Google) at Life Storage, Charlotte, NC (#369)

"This location NEVER has staff in office!! I’ve been trying to reserve a storage space for over a week now. I’ve even called there customer service line and she assured me there was a manager on site I get here and Nothing. And had no idea why the office was closed. Very unprofessional. This photo was taken at 3pm."

July 02, 2021
Rated 5.0 out of 5 stars Natasha Hairston (on Google) at Life Storage, Charlotte, NC (#369)

"Samantha was awesome she went above and beyond to help with all of my issues. Good customer service is so hard to come by but she displays exceptional customer service. Thanks Samantha you rock."

June 15, 2021
Rated 5.0 out of 5 stars Adena Tv (on Google) at Life Storage, Charlotte, NC (#369)

"The lady at the front desk was very professional and helpful"

May 28, 2021
Rated 5.0 out of 5 stars Belinda Derry (on Google) at Life Storage, Charlotte, NC (#369)

"Jimmira was very helpful on the phone and in person. Thanks so much for everything. Friendly service makes a huge difference."

May 01, 2021
Rated 5.0 out of 5 stars lorenzo vaughn (on Google) at Life Storage, Charlotte, NC (#369)

"Jimmira was extremely helpful and great to work with"

April 28, 2021
Rated 5.0 out of 5 stars Karen Goldsmith (on Google) at Life Storage, Charlotte, NC (#369)

"Jimmie is wonderful and knowledgeable."

April 09, 2021
Rated 5.0 out of 5 stars Kane Chitty (on Google) at Life Storage, Charlotte, NC (#369)

"Jimmira was excellent!!"

April 02, 2021
Rated 5.0 out of 5 stars Richard Markcum (on Google) at Life Storage, Charlotte, NC (#369)

"Mary is the best ever if you need a space come here they will get you rented in just a few minutes thanks Mary your the best"

March 26, 2021
Rated 5.0 out of 5 stars Tamara Smith (on Google) at Life Storage, Charlotte, NC (#369)

"Great customer service, very knowledgeable and friendly! If you ever are in need of a storage unit go see Jimmira at Life Storage on Wallace Ln off of Independence."

March 25, 2021
Rated 4.0 out of 5 stars Shannon L (on Google) at Life Storage, Charlotte, NC (#369)

"Great customer service"

March 24, 2021
Rated 5.0 out of 5 stars Kristina Palmer (on Google) at Life Storage, Charlotte, NC (#369)

"Great service!! Staff is friendly and kind!! Will recommend this place to others and do business with this location in the future! ☺️"

March 15, 2021
Rated 1.0 out of 5 stars The Food Critic (on Google) at Life Storage, Charlotte, NC (#369)

"They are shady business people over charged me and couldn't show me how or what the charges were"

March 12, 2021
Rated 5.0 out of 5 stars J Waters (on Google) at Life Storage, Charlotte, NC (#369)

"Such an easy process and clean space! They give you a welcome packet including a lock if needed. Young lady that helped me was sweet and funny for an early morning. Convenient to where i live. Overall very pleasant experience!"

March 03, 2021
Rated 5.0 out of 5 stars Jermale White (on Google) at Life Storage, Charlotte, NC (#369)

"Jimmira has very good customer service. He personally is amazing she helped me with everything I needed. I was glad to be helped by her."

February 02, 2021
Rated 5.0 out of 5 stars John Smith (on Google) at Life Storage, Charlotte, NC (#369)

"Staff was friendly and very helpful."

January 30, 2021
Rated 5.0 out of 5 stars Alex Harding (on Google) at Life Storage, Charlotte, NC (#369)

"Convenient location. Staff are very helpful"

December 20, 2020
Rated 5.0 out of 5 stars Robert Haynes (on Google) at Life Storage, Charlotte, NC (#369)

"Good service. The manager is a great person"

October 30, 2020
Rated 5.0 out of 5 stars Cait Burgess (on Google) at Life Storage, Charlotte, NC (#369)

"Just wanted to get some extra storage space to clear out some clutter. Christie went over everything and helped me set up my unit. Funny and helpful. Made the entire process a breeze. Happy I chose this location!"

September 29, 2020
Rated 5.0 out of 5 stars Caroline McCloud (on Google) at Life Storage, Charlotte, NC (#369)

"We've worked with Mary for years and she has always been so helpful and professional. We recently had to rent another unit due to a move and Christie helped us. She was just as fantastic. The facility is nice, clean and always assessable with many safety features. I highly recommend Life Storage to anyone with storage needs!"

September 25, 2020
Rated 5.0 out of 5 stars LaDonna Stitt (on Google) at Life Storage, Charlotte, NC (#369)

"I had a situation where I needed help with a past customer who was going to throw away over half her items cause she was moving into a woman shelter and she didn't have anywhere to put it. Not only did Mary vouch for me that I was a good person,almost a year later the young lady stated she found a place and she wanted to know if I still have her items. I did but the time frame she needed to get her items I wouldn't be able to me her cause I do in-living hospice care and my client is dying. Because I was able to leave the resident,Mary said she would hold the items for the young lady who is was picking it up the next day. Now this is above and beyond the call of duty. I'm so GRATEFUL that she is the kind of person that cares about her customers. Thanks Mary at Wallace Lane storage YOU ROCK🤗🤗🤗🤗🤗🤗🤗"

August 31, 2020
Rated 5.0 out of 5 stars Grace Downs (on Google) at Life Storage, Charlotte, NC (#369)

"I wanted to point out that Mary the manager was extremely nice and helpful to work with she helped my husband with the reservations of our current storage space and with another space we will be using later on. She also helped us with the van rental and made everything breezy. She is short staff, but that didn't cause any problem as she provided phenomenal customer service."

August 05, 2020
Rated 5.0 out of 5 stars Edy Francois (on Google) at Life Storage, Charlotte, NC (#369)

"Wonderful experience!!!!! Manager Mary is the epitome of unparalleled costumer service ! She took care of everything I needed even with the unfortunate staff shortage. I appreciate her assisting me with two reservations while managing to juggle the phone calls, and locating equipment to help move my furniture. If you ever need a place to hold your things in the Charlotte area i would recommend Life Storage and ask for Mary!!!!"

July 27, 2020
Rated 5.0 out of 5 stars Kyle Brown (on Google) at Life Storage, Charlotte, NC (#369)

"My experience was Awesome with Mary she took care of both of my spaces and helped me with an amazing checkin. The units are spacious and full of ventilation."

July 10, 2020
Rated 5.0 out of 5 stars Serena Holmes (on Google) at Life Storage, Charlotte, NC (#369)

"Clean, safe with two security entrance doors. Not so good about keeping carts at the front, but that's the nature of the beast. This location has lower prices/better deals than some others. Helpful staff"

June 01, 2020
Rated 5.0 out of 5 stars Anne Buresh (on Google) at Life Storage, Charlotte, NC (#369)

"Mary is awesome and so sweet and helpful!"

May 18, 2020
Rated 5.0 out of 5 stars LovingDaBug Parker (on Google) at Life Storage, Charlotte, NC (#369)

"Family friendly"

May 18, 2020
Rated 5.0 out of 5 stars Timothy Starnes (on Google) at Life Storage, Charlotte, NC (#369)

"Mary is incredible - she walked me through the process of rental from step one and got my van rental set up without any problem. She's excellent to work with and keeps the facility in top shape. I'm only using my current unit temporarily, but wouldn't hesitate to book again in the future if need be."

March 14, 2020
Rated 5.0 out of 5 stars Bobby Miller (on Google) at Life Storage, Charlotte, NC (#369)

"Staff is always willing to help. I looked at other places but decided to stay."

February 25, 2020
Rated 5.0 out of 5 stars Heidi Spencer (on Google) at Life Storage, Charlotte, NC (#369)

"I got great customer service from Destiny and Mary they are the best."

February 21, 2020
Rated 4.0 out of 5 stars Zuzu Madanat (on Google) at Life Storage, Charlotte, NC (#369)

"Pricing can be a little odd, but if you go online and get one of their great deals and get Cynthia to help you it will be a wonderful experience."

February 04, 2020
Rated 5.0 out of 5 stars Baily Lemery (on Google) at Life Storage, Charlotte, NC (#369)

"Cynthia is great! She is very kind."

January 30, 2020
Rated 5.0 out of 5 stars Shay D (on Google) at Life Storage, Charlotte, NC (#369)

"Great pricing, clean, easy access. Staff is exceptional! Kudos to Cynthia for being so kind and helpful, being that I am new to the area. Would definately recommend and use again!"

January 30, 2020
Rated 1.0 out of 5 stars Rachel Robinson (on Google) at Life Storage, Charlotte, NC (#369)

"I had a very bad experience with Cynthia today. Extremely unprofessional. Her manager, Mary was extremely helpful. She had great customer service and was sensitive to the stress that I endured with her associate today."

January 28, 2020
Rated 1.0 out of 5 stars T H (on Google) at Life Storage, Charlotte, NC (#369)

"I rented a unit in Peachtree City, Georgia and I was left very impressed. So, upon moving to Charlotte I did not hesitate to use the same company. However, this location was a let down from start to finish. Main issues; 1. Communication surrounding technology (an online service was advertised as active, but shortly became inactive without any notification being sent out to customers). 2. Cleanliness (there was always trash inside the building. The worst was on my move in date, which they said was caused by an auction, but the trash remained for days). 3. No email reminders related to billing 4. It is hit or miss as to if someone will be at the front desk or not."

January 22, 2020
Rated 5.0 out of 5 stars jason odom (on Google) at Life Storage, Charlotte, NC (#369)

"Ive been a customer at this facility for a couple of years now and I have nothing but positive things to say. The staff is personable, knowledgeable, and helpful. Would most definitely recommend this place to anyone in need of storage."

December 31, 2019
Rated 5.0 out of 5 stars Lynda Villas (on Google) at Life Storage, Charlotte, NC (#369)

"Cynthia was excellent. Very pleasant and extremely helpful. Keep her!!"

December 27, 2019
Rated 5.0 out of 5 stars Caitlyn Chandler (on Google) at Life Storage, Charlotte, NC (#369)

"Mary and Jeff, are the sweetest, most helpful staff members I have ever met. The service you receive here is unlike any Ive encountered. I cannot recommend renting a space from them enough!"

December 20, 2019
Rated 5.0 out of 5 stars jean-pierre Sangai (on Google) at Life Storage, Charlotte, NC (#369)

"Mary has been incredible and for many years to the present she has been present, knowledgeable and willing to serve and work with her clients. She is the best. I truly enjoy working with her as she helps me to resolve issues with my space whenever I am present in country and abroad. She is the kind of manager one would want to work with. Thank you so much. Best always."

December 17, 2019
Rated 5.0 out of 5 stars James Phifer (on Google) at Life Storage, Charlotte, NC (#369)

"Very nice staff and extremey accommodating."

November 29, 2019
Rated 5.0 out of 5 stars Stephanie Hadfield (on Google) at Life Storage, Charlotte, NC (#369)

"Been with Life for years the staff have been always willings to help and assist my family. The quality and service are truly inspiring and knowledgeable. The life storage is always clean and so professional run; a truly family oriented establishment."

October 31, 2019
Rated 5.0 out of 5 stars Denise (on LifeStorage.com) at Life Storage, Charlotte, NC (#369)

"Keep up the good work! I really enjoyed my items here. Thanks Life Storage"

September 23, 2019
Rated 5.0 out of 5 stars Chef Jeff (on Google) at Life Storage, Charlotte, NC (#369)

"Great place"

September 12, 2019
Rated 5.0 out of 5 stars Perla Macias (on Google) at Life Storage, Charlotte, NC (#369)

"its a great place to keep storage!!"

September 12, 2019
Rated 5.0 out of 5 stars Christ ChildsWife (on Google) at Life Storage, Charlotte, NC (#369)

"Jeff Blair provided AMAZING customer service during the tour and explained everything in detail setting an expectation of what Life Storage expects as well as what is provided to us as customers. Although, he was there alone, he worked extremely hard as though he was fully staffed! Jeff totally ROCKS!!! The Boyds Appreciate YOU!!!"

September 06, 2019
Rated 5.0 out of 5 stars Carla Timmons (on Google) at Life Storage, Charlotte, NC (#369)

"Great experience with Jeff! Very convenient, location and very secure."

September 04, 2019
Rated 4.2 out of 5 stars Caroline (on LifeStorage.com) at Life Storage, Charlotte, NC (#369)

"Well, I sort of think the bathroom should be accessible after office hours and that there should be 24 hour access as it was in the beginning, in addition to not having a unit rate increase annually now that is under new ownership...but overall it has been a pleasurable experience and for a greatly appreciated reasonable price. Thank you...you really have been a life saver to my storage needs."

August 28, 2019
Rated 5.0 out of 5 stars Carol (on LifeStorage.com) at Life Storage, Charlotte, NC (#369)

"Jeff was such a gentleman and even helped us figure out the carts for moving and which corridors as well as elevators. He explained the keys and locks and hours. He was very knowledgable and represented the company well! He should get a raise!!! We are from Europe and sold our house in NC and will soon build a retirement home in the mountains so storage of family keepsakes is very important to us and he recognized this and made me most impressed. Regards!"

August 27, 2019
Rated 5.0 out of 5 stars Antoinette Mansell (on Google) at Life Storage, Charlotte, NC (#369)

"Excellent customer service"

August 26, 2019
Rated 5.0 out of 5 stars Lisa Buckaloo (on Google) at Life Storage, Charlotte, NC (#369)

"Awesome customer service"

August 22, 2019
Rated 5.0 out of 5 stars Courtney S (on Google) at Life Storage, Charlotte, NC (#369)

"Mary was so helpful in getting me moved into my new space. She took her time and was very personable sweet :)"

August 03, 2019

Features & Info

Contact-free rental with "Rent Now"

You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.

Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.

Serving Charlotte and Idlewood South

Our self storage facility on Wallace Ln is located west of the Governor James G Martin Fwy, between Dion Ave and E Independence Blvd, near Mason Wallace Park. Click here for directions to this Life Storage.

At Life Storage Facility #369, we offer great property security systems and clean, affordable storage units to rent for the residents of Idlewood South, Cotswold, Myers Park, Barclay Downs, and other neighborhoods in Charlotte, NC. Call us with questions, reserve online, or click here to compare other storage units in Charlotte.

Rental Requirements:

  • Insurance required
  • Storage insurance available (third party)
  • $29 admin fee
  • Payments due monthly, with a minimum of one month rental

Payment Options:

  • Cash
  • Check
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Auto-payment