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Storage Units near Syracuse University in Syracuse, NY 13210

Life Storage - Syracuse

314 Ainsley Drive Syracuse, NY 13210

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Customer Reviews - Life Storage #493, Syracuse

We at Life Storage want to maintain the best storage facilities in Syracuse, and in every city where we do business. Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.

Rated 5.0 out of 5 stars Joey Cerio (on Google) at Life Storage, Syracuse, NY (#493)

"Terri Kain is the reason I chose to store my stuff here. She was extremely helpful with all of my questions and her customer service far exceeded my expectations."

July 07, 2021
Rated 5.0 out of 5 stars Patricia Aprill (on Google) at Life Storage, Syracuse, NY (#493)

"Used for college storage. Units are clean and dry. Management is helpful. We liked the newer indoor storage space the best."

July 04, 2021
Rated 5.0 out of 5 stars Lisa Fitzgerald (on Google) at Life Storage, Syracuse, NY (#493)

"Fabulous! Terri was the best!!"

July 03, 2021
Rated 5.0 out of 5 stars griffen goldstock (on Google) at Life Storage, Syracuse, NY (#493)

"Great experience at this life storage Super helpful staff Highly recommend"

June 25, 2021
Rated 5.0 out of 5 stars Lauren ciereck (on Google) at Life Storage, Syracuse, NY (#493)

"Very friendly and helpful staff! Thank you"

June 25, 2021
Rated 5.0 out of 5 stars Trice Hill (on Google) at Life Storage, Syracuse, NY (#493)

"Terri was the greatest she convinced me to have Life Storage as my one stop shop and she had me sold i will tell any and everyone I know looking for Storage to go see Terri at 493 for Life Storage !!! Made my day a heck of a lot easier thanks again Terri"

June 18, 2021
Rated 5.0 out of 5 stars Brenea Fulmer (on Google) at Life Storage, Syracuse, NY (#493)

"Terri Kain was GREAT!"

June 12, 2021
Rated 5.0 out of 5 stars Eileen Heagerty (on Google) at Life Storage, Syracuse, NY (#493)

"Terri Kain at life storage in Ainsley drive is the nicest and most helpful person! You are beyond lucky to have someone like this working for you! She is a ray of sunshine. She made the move so much nicer. Thank you Terri. You’re awesome!"

June 11, 2021
Rated 5.0 out of 5 stars Kayla Nieto (on Google) at Life Storage, Syracuse, NY (#493)

"Great for college students. Got a 10x20 and shared it with 2 other people and had more than enough room! Would highly recommend!!"

June 04, 2021
Rated 5.0 out of 5 stars Rob Oliver (on Google) at Life Storage, Syracuse, NY (#493)

"My experience for last two year has been wonderful."

May 10, 2021
Rated 5.0 out of 5 stars Heifer Hnsudve (on Google) at Life Storage, Syracuse, NY (#493)

"Kathy was extremely helpful and friendly, made it very easy to get the locker. Even called me telling me I had a free van rental so I didn’t have to get a uhaul 10/10 service"

April 30, 2021
Rated 5.0 out of 5 stars Elise Milstein (on Google) at Life Storage, Syracuse, NY (#493)

"So nice and super easy!"

April 15, 2021
Rated 5.0 out of 5 stars Kyle Hopkins (on Google) at Life Storage, Syracuse, NY (#493)

"This storage facility is top notch - incredibly modern and well kept, easily accessible location, and great customer service. Terri and Kathy were both great to work with. As long as they keep the pricing in line, I recommend this LifeStorage location and would gladly use again."

March 09, 2021
Rated 5.0 out of 5 stars BBG A (on Google) at Life Storage, Syracuse, NY (#493)

"Terri Kain was extremely helpful and friendly. She always has a smile and a pleasant attitude."

February 06, 2021
Rated 5.0 out of 5 stars John Centore (on Google) at Life Storage, Syracuse, NY (#493)

"Great place and the manager is wonderful!"

February 03, 2021
Rated 5.0 out of 5 stars Breheim Shehadeh (on Google) at Life Storage, Syracuse, NY (#493)

"Great place"

January 15, 2021
Rated 5.0 out of 5 stars Heidi Mickle (on Google) at Life Storage, Syracuse, NY (#493)

"Wonderful people to talk to. Very helpful. Great for distance from home."

December 14, 2020
Rated 5.0 out of 5 stars Joel Large (on Google) at Life Storage, Syracuse, NY (#493)

"Thinking about storing! Clean property! Employees are very informative. Will definitely store here."

December 13, 2020
Rated 5.0 out of 5 stars Samantha Kaufman (on Google) at Life Storage, Syracuse, NY (#493)

"My experience was AMAZING! I spoke with Terry server times and every time she was extremely patient and helpful!!! When I came in to pay for my unit and moving van the process was quick, easy and affordable!!! Again I can’t express how helpful Terry was during this process!!! The storage I purchased is inside, it is very well kept!"

December 09, 2020
Rated 5.0 out of 5 stars Terri K. (on Yelp) at Life Storage, Syracuse, NY (#493)

"Life Storage is the best place to store your things, whether it be holiday items or in the middle of moving and want to declutter your home while in between the move. Secure and clean! Nothing but the best customer service, they are there for you! Would recommend for businesses or home storage."

December 02, 2020
Rated 5.0 out of 5 stars Toren (on Google) at Life Storage, Syracuse, NY (#493)

"I wish i didn’t have so much stuff to need a storage unit but since i do this is a nice place to leave it all. The place is very clean and secure. The staff has always been very helpful to me and my family. Especially Terri she knows what she’s doing and set my mom and me up with the right units to fit our needs. Thanks Terri!"

November 27, 2020
Rated 5.0 out of 5 stars Ken Greeenberg (on Google) at Life Storage, Syracuse, NY (#493)

"Great place. One thing I was most impressed with was that my son took out his belongings when he started college in the fall but I never told Life Storage that I was cancelling. I was afraid I had been paying for months without using them but found out the other day that they stopped billing us the minute they saw the lock was off the door. Amazing!"

November 22, 2020
Rated 5.0 out of 5 stars Ronald Lewis (on Google) at Life Storage, Syracuse, NY (#493)

"Customer service was very good. The storage space that I rented was clean and affordable."

October 12, 2020
Rated 5.0 out of 5 stars Marquita Martin (on Google) at Life Storage, Syracuse, NY (#493)

"Thank you SO MUCH! We were faced at the last minute with the need for our daughter to quarantine before being allowed on campus at SUNY ESF. We live 600 miles from Syracuse, making logistics very challenging. The entire process was a nightmare EXCEPT for Life Storage! They made it easy for us to secure space to safely and securely store my daughter’s belongings. The business end of it all was so simple. There were no hoops to jump through and no additional stress during a very trying time. Thank you, Terri, and Life Storage for such a wonderful experience in the midst of a challenging and difficult time for our family."

August 20, 2020
Rated 5.0 out of 5 stars Peg C. (on Yelp) at Life Storage, Syracuse, NY (#493)

"We have used this facility twice now for my son who goes to Syracuse University and both times the staff has been incredible!  The first time we rented they called us within hours to tell us the outside door to our unit wasn't properly locked and I was impressed at how quickly they noticed that and asked how they knew and they had spotted it on their security cameras.  We could have come home to an empty unit if they hadn't spotted that! The second time we rented it was an inside unit and my son was having some issues with the door and despite the fact that it was just after 6p, the office closing time, the gentlemen on duty took the time, unasked, to go down and check with him to make sure he had figured things out. Best customer service around!!"

August 07, 2020
Rated 5.0 out of 5 stars Stuart Vasquez (on Google) at Life Storage, Syracuse, NY (#493)

"The Lady Terri was awesome she helped my wife and I very professional very kind sweet person And knew exactly what we needed"

July 29, 2020
Rated 5.0 out of 5 stars Yamily Quiles (on Google) at Life Storage, Syracuse, NY (#493)

"Great customer service, Terri was very nice and helpful. The lot is spacious and the storage facility is clean. I will definitely recommend to anyone looking for storage facility."

July 28, 2020
Rated 5.0 out of 5 stars Joshua Pero (on Google) at Life Storage, Syracuse, NY (#493)

"We made the decision to move to Syracuse to get out of NYC because of COVID. Terri was the first person I saw when I arrived and made the experience feel like it was a good choice to move here. Terri rules!"

July 23, 2020
Rated 5.0 out of 5 stars Pat Canale (on Google) at Life Storage, Syracuse, NY (#493)

"Great service from all of the customer service reps. Very professional and you are treated as a valuable customer. 5 star best in class. Made this first time rental very easy."

July 02, 2020
Rated 5.0 out of 5 stars iris Martinez (on Google) at Life Storage, Syracuse, NY (#493)

"The Dewitt store employee Terri is amazing her customer service was completely on point and shes the sweetestest thing ever"

June 02, 2020
Rated 5.0 out of 5 stars Rebekah Burton (on Google) at Life Storage, Syracuse, NY (#493)

"The store manager, Terri, is incredibly helpful, personable and friendly. She helped me make a last-minute change to my storage unit rental without any issues. I would definitely recommend renting a unit here. The kindness of the store manager can't be topped!"

May 22, 2020
Rated 5.0 out of 5 stars Mary Margaret O'Hara (on Google) at Life Storage, Syracuse, NY (#493)

"The manager Terri K. Is so kind, friendly, and helpful! The facility is clean, easy to use, and secure. We had all of our belongings there for several months while we sold our house and looked for another. I would never go anywhere else!"

May 05, 2020
Rated 5.0 out of 5 stars amy mckibben (on Google) at Life Storage, Syracuse, NY (#493)

"Just reserved a storage space so I can better organize my home. Terri is the nicest person and so helpful in getting me signed in and showing me around. Storage units are clean and under camera surveillance. Reccomend Life Storage."

April 15, 2020
Rated 5.0 out of 5 stars Tashea Sullivan (on Google) at Life Storage, Syracuse, NY (#493)

"They are great!! The best"

April 06, 2020
Rated 5.0 out of 5 stars Amira M. (on Yelp) at Life Storage, Syracuse, NY (#493)

"Had a great experience with Terri. I made a last-minute storage unit reservation with her; she was very accommodating, kind, and gave us a good discount on boxes!"

March 15, 2020
Rated 5.0 out of 5 stars Rosie Coyle (on Google) at Life Storage, Syracuse, NY (#493)

"great facilities and nice employees!"

March 13, 2020
Rated 5.0 out of 5 stars Deborah Robinson (on Google) at Life Storage, Syracuse, NY (#493)

"This location is incredibly clean and well managed. The staff is friendly, helpful and professional, especially the manager, Terri. As a single woman I especially liked that the site is so secure. I often had to go to my storage unit after dark and never once felt nervous or unsafe. I would definitely recommend!"

February 29, 2020
Rated 5.0 out of 5 stars Scott Barns (on Google) at Life Storage, Syracuse, NY (#493)

"I would strongly recommend this place to anyone very nice people"

February 28, 2020
Rated 5.0 out of 5 stars Rebekah B. (on Yelp) at Life Storage, Syracuse, NY (#493)

"What a great store ! Customer service was excellent! Unit was clean and well lite . Came on a cold day and the women Teri took her time to show me every size I was interested in ."

February 14, 2020
Rated 3.0 out of 5 stars Ralph Cipriano (on Google) at Life Storage, Syracuse, NY (#493)

"Ok but they Don't refund left over funds."

February 09, 2020
Rated 5.0 out of 5 stars suzanne stonecipher (on Google) at Life Storage, Syracuse, NY (#493)

"Excellent service"

February 01, 2020
Rated 1.0 out of 5 stars Dennis Smith (on Google) at Life Storage, Syracuse, NY (#493)

"Zero Stars I will not be doing business thanks."

January 16, 2020
Rated 5.0 out of 5 stars Emily S. (on Yelp) at Life Storage, Syracuse, NY (#493)

"This is my first time using a storage unit and Sandy has been super helpful with moving my things and just been pleasant and professional through this whole stressful time of moving. I highly recommend this facility! Thank you Sandy!"

January 16, 2020
Rated 5.0 out of 5 stars Stephen Feikes (on Google) at Life Storage, Syracuse, NY (#493)

"I just signed a lease on climate-controlled storage today. Manager Terri was welcoming and accommodating--I felt very comfortable with her. The climate-controlled building was new and neat. I look forward to taking the load off our cramped house into this facility."

January 14, 2020
Rated 5.0 out of 5 stars Yona Williams (on Google) at Life Storage, Syracuse, NY (#493)

"The atmosphere in the office is friendly and personable. I've only been at the facility for a short period of time, but Terri has helped me on more than one occasion. She takes the time to show you possible units and find the best one to fit your needs. She explains the process and rental terms thoroughly. Terri also remembers you as an individual and makes you feel like you're not just another customer. You also have access to push carts, and shovels (in the wintertime), which makes life easier when you're moving items in and out of your storage."

January 14, 2020
Rated 5.0 out of 5 stars Michael Lemm (on Google) at Life Storage, Syracuse, NY (#493)

"Terri K. was excellent in assisting me!"

January 03, 2020
Rated 5.0 out of 5 stars Spencer DuBois (on Google) at Life Storage, Syracuse, NY (#493)

"Great storage space - always clean and plowed! Excellent customer service - Terry is a wonderful manager - incredibly helpful. We cant say enough goods things about her and this location. My sister and I both use and recommend it!"

December 30, 2019
Rated 5.0 out of 5 stars Joanna Spitzner (on Google) at Life Storage, Syracuse, NY (#493)

"Terri is great! Totally helped me find a great space; clean facilities, easy to rent"

December 26, 2019
Rated 5.0 out of 5 stars Vicki Crawford (on Google) at Life Storage, Syracuse, NY (#493)

"I will always use this company, it was on time and kind to us as well, We were moved in right away, Satisfied Customers,"

December 24, 2019
Rated 5.0 out of 5 stars Kitty Mehl (on Google) at Life Storage, Syracuse, NY (#493)

"Sandy was absolutely delightful. She took the time to explain the process of setting up a storage unit and what was needed, took us on a tour of the different sizes of units available as we didn't have any idea of what we would need, and best of all: laughed and smiled the entire time. It was a very stressful time, but having Sandy in essence hold our hands through this process helped relieve a lot of stress. Her laughter, jokes, and kindness gave us a few hours of a break from reality. The units are clean, the locks they have available for purchase are heavy duty, and they have heavy duty boxes with packing tape available for purchase (along with other items like bubble wrap). I would highly recommend this place and the people that work there."

November 11, 2019
Rated 5.0 out of 5 stars La'Keitha Patterson (on Google) at Life Storage, Syracuse, NY (#493)

"Sandy was very knowledgeable, informative and helpful. I was able to find a decent size storage unit for a good price. I would definitely refer others to her location, 314 Ainsley Dr. Syracuse NY."

November 10, 2019
Rated 5.0 out of 5 stars jessica thomas (on Google) at Life Storage, Syracuse, NY (#493)

"Awesome customer service. Both on the phone, and in the office. Thank you!"

October 31, 2019
Rated 5.0 out of 5 stars Kareem Sallard (on Google) at Life Storage, Syracuse, NY (#493)

"The Best Storage Ever Thanks to Sandy"

October 29, 2019
Rated 5.0 out of 5 stars Tamara Davis (on Google) at Life Storage, Syracuse, NY (#493)

"Sandy Chavis experiance was great her expertise was excellent well knowledgeable about her job very respectful and greeted me and took the time to show me all units in and outdoor she job performance was A plus"

October 26, 2019
Rated 5.0 out of 5 stars Glenn Sandiford (on Google) at Life Storage, Syracuse, NY (#493)

"Terri and Sandy run a wonderful operation. They were efficient, super helpful, and above all cheerful. Their humor was welcome relief during the stress of a move. They even brought water for my dog&. Units are clean, and the site is easily accessible to I-481 and I-81. Highly recommend this facility!"

October 17, 2019
Rated 5.0 out of 5 stars Scott La Rock (on Google) at Life Storage, Syracuse, NY (#493)

"Sandy thank you for being so helpful n knowledge in giving me information about the storage units there you were very friendly n good at your job... Sunshine rain hail sleet or snow life storage is the place to go Thank you sandy =K==M"

October 17, 2019
Rated 5.0 out of 5 stars Brianna Misener (on Google) at Life Storage, Syracuse, NY (#493)

"Sandy was a very big help for me getting my things out my storage unit . I highly recommend this storage unit for anyone who needs it !!!"

October 04, 2019
Rated 5.0 out of 5 stars Keyonna Brown (on Google) at Life Storage, Syracuse, NY (#493)

"Terri is really one of the sweetest women Ive ever met she helped us out so much and gave us candy !!! Storage unit was bigger than we expected . Great experience here . Would recommend"

October 03, 2019
Rated 4.8 out of 5 stars Ryan (on LifeStorage.com) at Life Storage, Syracuse, NY (#493)

"Everything went smoothly. All clerks were very friendly, helpful and informative."

September 23, 2019
Rated 5.0 out of 5 stars Lisa Pietrafesa (on Google) at Life Storage, Syracuse, NY (#493)

"Life Storage was a lifesaver when I had nowhere to store my belongings during my recent employment as a caretaker. I was nervous about getting an outside unit. After 2 years the items were just as good as when they we're packed. I would highly recommend using Life Storage."

September 21, 2019
Rated 5.0 out of 5 stars Natisha Adair (on Google) at Life Storage, Syracuse, NY (#493)

"The staff was fantastic, and very attentive to my needs. It was great experience, and I thank you."

September 20, 2019
Rated 5.0 out of 5 stars Javonne Murrell (on Google) at Life Storage, Syracuse, NY (#493)

"Very nice. Very pleasant. And a great staff. Will recommend!"

September 19, 2019
Rated 5.0 out of 5 stars Shantina P. (on Yelp) at Life Storage, Syracuse, NY (#493)

"I cannot say enough how great Terri and the office staff were in helping out my family. She was there to answer all questions and put out every fire. The storage space was spacious and clean, though, the customer service alone sold me!"

September 19, 2019
Rated 5.0 out of 5 stars Joe Rocco (on Google) at Life Storage, Syracuse, NY (#493)

"Nice facility. Terri the store manager made the transaction simple and thoroughly explained everything. Very helpful and friendly. Great experience so far. Thanks!"

September 09, 2019
Rated 5.0 out of 5 stars Austin niedzwiecki (on Google) at Life Storage, Syracuse, NY (#493)

"Great to finally deal with honest people. The call center operator was great to talk to and helpful.The customer service rep Terry nows the business very well and she is willing to help customers. She very professional and I can tell she enjoys her job in customer service. THANKS TERRY"

September 04, 2019
Rated 5.0 out of 5 stars Barbara Johnson (on Google) at Life Storage, Syracuse, NY (#493)

"Terri Kain is always very helpful and storing my items and working with her was the best experience ever!!!"

September 01, 2019
Rated 5.0 out of 5 stars Patrick Manning (on Google) at Life Storage, Syracuse, NY (#493)

"This was a wonderful experience, the staff was super helpful and accommodating. I'm definitely using them again in the future."

August 23, 2019
Rated 5.0 out of 5 stars Kayla Jones (on Google) at Life Storage, Syracuse, NY (#493)

"Thank you to Sandy for such an easy experience! It was easy and affordable!"

August 20, 2019
Rated 5.0 out of 5 stars Dwanah Caver (on Google) at Life Storage, Syracuse, NY (#493)

"1st month free for 10 x 20 feet climate controlled storage!!! Brand new building, awesome staff!!"

August 19, 2019
Rated 5.0 out of 5 stars SaraAnn Hoot (on Google) at Life Storage, Syracuse, NY (#493)

"Sandy and Terri are very helpful, courteous and fun to work with. The storage facility is clean and easily accessible."

August 19, 2019
Rated 5.0 out of 5 stars Shamira Ruiz (on Google) at Life Storage, Syracuse, NY (#493)

"They were so polite and extremely sweet to my girls they gave them candy every visit lol"

August 18, 2019
Rated 5.0 out of 5 stars Lester T. (on Yelp) at Life Storage, Syracuse, NY (#493)

"Terri & the other staff members were very friendly and helpful. I have used them for 3 years and everything has been seamless. I highly recommend using them."

August 17, 2019
Rated 5.0 out of 5 stars Alejandro Durand (on Google) at Life Storage, Syracuse, NY (#493)

"Great service and very good spaces"

August 16, 2019
Rated 5.0 out of 5 stars Kevin Carr (on Google) at Life Storage, Syracuse, NY (#493)

"Friendly service staff!"

August 15, 2019
Rated 5.0 out of 5 stars Douglas W. (on Yelp) at Life Storage, Syracuse, NY (#493)

"Had a wonderful experience with Sandy. The new, climate controlled building is fantastic with bathrooms included! Highly recommended."

August 13, 2019
Rated 5.0 out of 5 stars Douglas Wright (on Google) at Life Storage, Syracuse, NY (#493)

"Had a wonderful experience with Sandy & the new, climate controlled building is beautiful with bathrooms included! Highly recommended."

August 13, 2019
Rated 5.0 out of 5 stars Kara V (on Google) at Life Storage, Syracuse, NY (#493)

"Super friendly and super helpful! Very glad we found this place to store stuff!"

August 07, 2019
Rated 5.0 out of 5 stars Amy Harp (on Google) at Life Storage, Syracuse, NY (#493)

"Clean facility and friendly staff."

August 06, 2019

Features & Info

Contact-free rental with "Rent Now"

You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.

Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.

Serving Syracuse and Syracuse University

Our self storage facility on Ainsley Drive is located north of the I-481, between Jamesville Ave and E Brighton Ave, near Syracuse University Physical Plant. Click here for directions to this Life Storage.

At Life Storage Facility #493, we offer great property security systems and clean, affordable storage units to rent for the residents of Syracuse University, Westside, Onondaga Hill, Nedrow, and other neighborhoods in Syracuse, NY. Call us with questions, reserve online, or click here to compare other storage units in Syracuse.

Rental Requirements:

  • Insurance required
  • Storage insurance available (third party)
  • $29 admin fee
  • Payments due monthly, with a minimum of one month rental

Payment Options:

  • Cash
  • Check
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Auto-payment