Customer Reviews - Life Storage #242, Syracuse
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We at Life Storage want to maintain the best storage facilities in Syracuse, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Syracuse (#242)
4.85 out of 5
based on 25 of our most recent Reviews
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- Brianna from Syracuse, NY
5.0 out of 5
"No complaints ! The whole process of moving in and out of storage was easy ! None of my stuff was dirty or tampered with . Would definitely store with them again."
June 23, 2019
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5.0 out of 5
"I had a great 2 month stay. Excellent service, very personal. Clean facility. Great price. Nice job Life Storage!"
June 23, 2018
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5.0 out of 5
"The staff here is amazing, Rebekka went above and beyond for and ensuring our time together thus far could be as simple as possible and is all around a great person,and makes doing business with life storage a pleasure"
April 18, 2018
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5.0 out of 5
"They are very helpful and very sweet staff. They book my space over the phone and help me through the process. They are very respectful staff and very caring and hard working and because of this i love this storage. Thank you i give them 100%."
March 18, 2018
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5.0 out of 5
"The manager that helped me went above and beyond in every interaction I had. I was only there for a month but she made sure she helped me with every little thing. "
February 23, 2018
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5.0 out of 5
"This was my first time in needing to put my stuff in a storage facility. I had no idea what to expect. Rebekah, was very pleasant and friendly, and I felt safe enough to leave my belongings in her Life Storage facility. Rebekah, answered all my questions-and i had A LOT!"
January 19, 2018
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5.0 out of 5
"I am stronly statify the way it is and happy with Uncle Bob's."
October 06, 2017
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- Charles from Syracuse, NY
5.0 out of 5
"I have been storing here for years and was glad to see the manager Helen was back
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May 09, 2017
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5.0 out of 5
"Mrs Helen and Mike are excellent Life storage representatives. My possessions had a wonderful stay. "
April 24, 2017
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5.0 out of 5
"This was the first time I have rented storage space and I was not sure what to expect. Your Associate was pleasant, helpful and informative. My questions were answered promptly and fully. My visit was a pleasant experience."
February 19, 2017
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- Catherine from Syracuse, NY
5.0 out of 5
"I just have to say that I was forced to get 2 storage units due to unforseen personal circumstances .. Helen was there for the most part, then a younger guy as well.. Both of them were equally friendly, helpful & cared about my situation.. That is a wonderful thing to have in the environment.. Helen was always on the job of keeping the office and grounds clean... Her little caddy cart is the best! It was great to have peo0me like that when I was going through such a chaotic time .."
December 23, 2016
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- Cindy from Baldwinsville, NY
5.0 out of 5
"staff always cheerful and knowledgeable..office and storage area clean and well maintained...love uncle bob's for my storage needs..thanks.."
October 23, 2016
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5.0 out of 5
"Thank you for always providing excellent customer service."
June 02, 2016
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5.0 out of 5
"I am old 70. Retired. Fixed income. My Credit Card rolls the First Business Day of the Month. I would like to set up auto pay but I can't cope with when the First is Saturday, Sunday or a Monday Holiday as I get billed twice in the one month! It would be nice for me if you had something other than cycle 1!"
November 24, 2015
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3.8 out of 5
"The representatives have been absolutely great. My issue is regarding cost. I have two family members, each using different storage properties and paying $20-$30 less for a few more feet that what I am getting, that's disappointing."
June 27, 2015
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4.5 out of 5
"Everything was neat and clean and met all my expectations "
April 28, 2015
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- Dorothy from Syracuse, NY
3.9 out of 5
"I believe the associates are very courteous and friendly!!! Keep up the good work!"
February 18, 2015
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4.9 out of 5
"The associate that helped me at the spencer road store was amazing. Very knowledgeable and outgoing. "
September 25, 2014
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- Barbara from Manorville, NY
5.0 out of 5
"I have rented space in this location previously. Staff is always helpful and attentive. New office looks great."
August 30, 2014
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- Michael from Syracuse, NY
4.6 out of 5
"staff very helpful and freindly, pricing could be a little better"
July 24, 2014
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5.0 out of 5
"The store manager is one of the many reasons i will return and have already recommended to friends and family."
July 23, 2014
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4.6 out of 5
"Affordable, convienent location, friendly and courteous staff."
March 26, 2014
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5.0 out of 5
"Jamie was awesome- was very helpful and I was impressed."
December 18, 2013
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- Deborah from Syracuse, NY
4.8 out of 5
"Helpful professional very pleasant customer service overall. pleased with space. Needed to upgrade very accommodating. Would recommend without question.storage units are very clean. No bugs or insects. Great."
December 17, 2013
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- Mary Lee from Syracuse, NY
5.0 out of 5
"I have used Uncle Bob's twice, once at the Basile Row facility and once at the Spencer Street facility. If I needed storage in the future, I would choose Uncle Bob's. I always get great service and it's nice that you have a truck available."
September 23, 2013
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