*Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
Customer Reviews - Life Storage #82, East Syracuse
We at Life Storage want to maintain the best storage facilities in East Syracuse, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
"I have truly never encountered better customer service than I did with Life Storage - online, phone, and person. I was always helped quickly and with a smile. If I ever need storage again, I am definitely not going to Manhattan Mini Storage. Cannot thank y'all enough."
"Staff was always so helpful!
I left some dollies outside my unit at some point and they had held them for me to come and pick up!
So great! Clean and well maintained! Thank you!"
"Thank you to your wonderful staff who on a very snowy night allowed me to pay for my storage even though we came just as they closed. We tryed to make it a hour earlier but roads were horrible. I believe it was the manager Brenda and her associate sorry i dont know her name. They went above and beyond for us again a big thanks to your staff."
"Property was always clean. Entrances and doors to individual units are very high and wide, allowing for easy entry, loading and unloading. High ceiling clearances also a plus. Snow removal during winter was prompt. And rates didn't increase every 6 months like competitors' prices. Overall a very positive experience. "
"I mainly dealt with Brenda when I would call in my payment. She was above friendly and professional. She is an asset to Uncle Bob's and I will miss my monthly calls to her though I won't miss the payment. All of Uncle Bob's employees could take lessons from Brenda - she is one of the best -
"
"Helen was excellent to work with! She called me quickly after I submitted my online request to check to see if I had any questions. Upon arrival in the office, she attended to every question and moved us through the process quickly and with care. "
"The personnel at "my" Uncle Bob's in East Syracuse, NY is superb and have been professional and helpful since day one. I maintain two storage areas after the death or illness of loved ones and I feel confident that our belongings are secure, the area is safe and the staff is attentive and helpful. I will and have recommended Uncle Bob's to several people including my employer. Thank you. Sharon 06/26/15"
"Great free truck rental with move in. Also the lady at my location was very attentive and helpful. She called me one day to tell me my unit was open and to come lock it while she kept an eye on it. Very kind. "
"good pricing good establishment overall happy. the winter was hard to get in and out because of snow plowed in front of door to storage unit. other than that good."
"I have rented various units at Uncle Bob's Self Storage in East Syracuse, NY (#082) since 2000. Without exception, the staff who have servced me over the years have represented your company proudly and professionally, and have met my needs as they have changed. As a customer now living outside of NY, I am confident that this facility retains high standards of maintenance and security."
"Hello,
I want to thank especially Mrs. Brenda very much, she helped me with all my questions. I was very satisfied,
the only problem I have is that I cannot carry the boxes and suitcase, I have problems right now with my legs, I'm 3 times a week in the NE Medical Center.
Everything is still in my trunk and back seat. Next week some friend will come to me and help me to carry it upstairs into my apartment.
Next time I'll get visiters from TN (my son, his wife and grandchild) or visitores fr. Germany (more than 1 person, I'll be back to your place, because I have to empty my bedroom which is used as my storage room.... thanks again for your help.
Erika Carneim
"
"My only difficulty has been with payments. It was not clear to me that Uncle Bob's [Life Storage] did not send bills to customers. So combined with the free month -- which was great -- I missed my first payment. Since I'm a person who pays bills promptly, that was frustrating. I cleared that up and then almost missed the second bill as well. I'm straight now that I set up an account online. Perhaps it would be good to set up the account when you rent the space so that it's done all together. Otherwise everything has been great!"
"Staff is always accommodating & helpful everytime I call with my payment. They are very nice people & I would recommend them to all who use storage units"
"Very happy with the east syracuse location. Have told many people about it and know that I had at least 4 of them go your way. Thank you for the great service."
"We are overall very happy, one suggestion is to put more lighting around your storage area for times when we have to use it in the Fall when the clocks change and we need to use car lights at 6:00 p.m. after work. Thanks!"
Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
This facility offers moving van or truck rental to help make your move easier. You'll get the vehicle rental at a discounted rate with any new storage rental.
Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements.
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Syracuse, East Syracuse and Dewitt
Our self storage facility on Basile Rowe is located north of the I-690 Highway, between Galster Rd and Chevy Dr, near Dewitt Town Center. Click here for directions to this Life Storage.
At Life Storage Facility #082, we offer great property security systems and clean, affordable storage units to rent for the residents of Dewitt, Minoa, East Syracuse, and other neighborhoods in East Syracuse, NY. Call us with questions, reserve online, or click here to compare other storage units in Syracuse.
Rental Requirements:
Insurance required
Storage insurance available (third party)
$25 admin fee
Payments due monthly, with a minimum of one month rental