Self Storage Facility near Syracuse in East Syracuse, NY 13057

"Friendly staff and wonderful to work with."

"Easy process and staff is friendly. Becky, assistant store manager, was great- very knowledgeable and friendly!"

"Easy, friendly and efficient!"

"Clean spaces. Wonderful staff."

"Lifestorage raises my rent every year. My rate on a 10x20 unit just hit $280 a month. The advertised price is $222 for a standard unit. They charge more for how close you are to the gate. As if you have to carry your items in. Having been a customer for 5 years, I would think they would want to keep me as a customer. I'm finding that it will probably be cheaper to rent a moving truck and rent elsewhere if I intend to rent long term. Thanks for the customer loyalty Lifestorage."

"Every time I come in Becky Kraus always helps me. She’s very nice and great customer services I love her"

"Becky was awesome!!"

"I went to look for a storage unit on Basil road in East Syracuse at Life Storage store #82. I can't express how nice , under standing , and helpful the assocaite was! She took her time and explained so many options to me and what would work best to fit all my belongings while I'm away! She made me feel confident and safe to have many of my important belongings at there location.  I couldnt be more happy with the service I received today! If your looking for a unit to rent go talk to Bekah she's your girl!"

"Great customer service"

"Safe place to store your things with great rate"

"By far the best experience I have had renting a storage unit!!!!!!"

"The Store manager Becky was amazing and friendly and help me out with everything I needed"

"Great service ! Very understanding"

"Great place. Nice people. I personally have 3 units"

"Awesome staff and safe environment to keep your storage items"

"Rented a storage unit that ended up being to small. But they were very pleasant and willing to transfer me into a larger unit. The manager worked on transferring everything over for me. So far my experience with life storage has been very pleasant."

"Becca is amazing!! She was able to answer all of our questions efficiently with patients and humor. She exemplifies what stellar customer service means! Great experience!"

"Gretchen was very helpful!"

"Clean units. No animals or water intrusion."

"Really nice staff, easy move-in and move-out, very affordable for college students looking for a space to store their stuff!"

"Becky was so helpful! My reservations got screwed up online and she was able to help me right away. She was a real gem and definitely customer orientated."

"Such an easy experience. And the staff, specifically Becky, are fantastic."

"Excellent service always provided by Becky and Bekah…Highly recommended!!!! Simply the Best!!!"

"Rebecca was very helpful and very pleasant to speak with. Everytime I had and issue she fixed it definitely recommended this place"

"Becky is very very nice. She is helping a lot ... She is my best friend in Syracuse ny. Thank you so much Becky & life storage."

"Always pick life storage. Because of there awesome prices. Costermer service is great. Very clean storage."

"Becky & Rebecca are great! Highly recommended!!"

"The facility was clean, secure, convenient, and adequate to my needs. I found the staff to be friendly, professional, and accommodating. If I need storage again, this is where I will come."

"Awesome place! Great prices, and all the employees are super nice and helpful!!"

"Awesome service"

"The Best ever!!!"

"Excellent 💪💪💪"

"Overall a great and easy experience renting from this location- staff is very helpful and friendly and the free use of the rental van when you are a new customer was extremely useful."

"Always outstanding service and fantastic helpful employees!!"

"Clean spaces and great service. The staff is wonderful."

"Needed a small space for a short period of time. I wasn’t sure what I needed to do or the size of the space I needed and the person in the office was very kind and helpful. The truck was available that day so I could get my stuff into storage with just one trip. Facility is clean, secure, and well-lit. I would recommend this location for any storage needs."

"The staff at this location are the best. They are always available and willing to help. I have been at this location for a while now and if I didn't move, I would still be there. Congratulations. Awesome team."

"Becky at the front office is the best! My dog loves the storage place too, she has to bark up and down all the isles! 😁🤣"

"Love the staff very friendly, clean place. Great safe place to store your items."

"Great place if your looking for a spot to store your stuff .. great units , clean & the staff is not only polite but very helpful in selecting the right size unit for your needs !!"

"We stored some belongings with Lifestorage East Syracuse during a prolonged moving process. The signup process was easy and quick. We accessed the unit several times during our rental term. Access was easy even during off-hours. The staff we worked with were friendly and knowledgeable."

"2nd time leasing a storage unit with our family. Super nice employees. Clean unit."

"Friendly staff"

"Kennidy ann was amazing she was super nice and personable and helpful would totally recommend people storing here"

"Too expensive, confused and rude employees. Not worth it, store your belongings elsewhere"

"This seemed to be a decent storage place to me for Syracuse, NY but definitely not the best I’ve used or been to nationwide. I didn’t like how the gate was left wide open every time I visited during the day. I started to get especially weary after they told me that I don’t need to give them any of the names of any of my people, that would be coming on the property to start, inspect and maintenance my Jeep. I only wanted to store a 4 door Jeep here for a few month but ended up leaving after less than a week. This parking space cost me $75 per month with an initial $25 Admin fee, which was decent but not the best since they had my little jeep parked next to something like a 30 ft RV. They do have a bathroom inside the office, but I didn’t see one outside for the customers, not even a portable potty. You know when the office isn’t open during businesses hours. So if you don’t live near here, and find that to be an issue like I did please take that into consideration."

"I needed a space quick for my son and Rebekah was so helpful. She made the experience 5 star. Thank you."

"Bekkah is amazing best customer service around aa"

"Clean, safe and great service."

"Good experience, nice place"

"Place was extremely straightforward and the employee there was very helpful."

"THE BEST... WHAT MORE IS THERE TO SAY."

"So helpful, friendly and knowledgeable and above all understanding and personable. They treat you like family. The manager Rebekah is the bomb-diggity fresh. Great competitive pricing. Much better than u-know! Highly recommended even if you are closer to another facility go see them at this one. Cheers"

"Outstanding service"

"Thank you!"

"Absolutely the best storage facility in Syracuse"

"Excellent service"

"Wouldnt go nowhere else in area"

"The people were great!,,,"

"I rented a unit here and the process to rent the unit and the process when I left were both extremely easy and made my moving process super easy on me"

"Came in to store car for winter, awesome team and clean facility."

"awesome"

"I have truly never encountered better customer service than I did with Life Storage - online, phone, and person. I was always helped quickly and with a smile. If I ever need storage again, I am definitely not going to Manhattan Mini Storage. Cannot thank y'all enough."

"Did a great job, thank you!"

"Outstanding service"

"Rented my moving van from Rebecca she was awesome as well very good experience at both life storage facilities"

"Very clean, service is fantastic, staff is more then willing to help with all questions"

"Excellent!!!!!"

"We all have to much stuff"

"Easy for us to rent and very easy to get to our unit."

"Great customer service"

"Kennidyann was great Helped with storage and had great positive attitude. Good place Good deals for students Fresh ice water when arrive"

"Great place to store your stuff a little overpriced and out of the way but good security"

"They keep raising their prices. Storage wasn't worth the price"

"Very clean, unit was nice . Rebekah was very informative and helpful."

"Love this location. The staff is helpful and always courteous!"

"The one lady working there was super friendly and even though it had snowed a ton she helped me get set up then shoveled the snow out from in front of my unit"

"Excellent"

"The front desk was friendly and always smiling, very sweet and nice to deal with."

"Excellent customer service, go above and beyond to answer questions and be helpful"

"Staff was always so helpful! I left some dollies outside my unit at some point and they had held them for me to come and pick up! So great! Clean and well maintained! Thank you!"

"All was good"

"Danielle was great!"

"Brenda explained everything to me so that I understood the information. She helped set up for the truck rental. She made the whole process easy."

"Outstanding !!!!!"

"Everyone was very helpful"

"Brenda and Danielle are professional, courteous, and always helpful."

"Totally satisfied"

"No commentsp.i will always recommend y’all to someone "

"Everything very smooth"

"Everything was amazing "

"Nope. Everything was good."

"Very Helpful and Informative"

"Brenda was excellent! I hope you give her a commendation for a job well done!! BASIL ROWE EAST SYRACUSE NEW YORK 082"

"I'm very happy with the store in East Syracuse. I couldn't ask for a better place to Store my personal items ."

"I wish it wasn't so expensive to rent storage space but I realize your rates are as other places in Syracuse or even less."

"i moved in from out of town they worked with my local family 110%"

"Friendly accurate service was so appreciated. Amazing service was given."

"Very happy overall !!!"

"Thank you to your wonderful staff who on a very snowy night allowed me to pay for my storage even though we came just as they closed. We tryed to make it a hour earlier but roads were horrible. I believe it was the manager Brenda and her associate sorry i dont know her name. They went above and beyond for us again a big thanks to your staff."

"Great people!"

"Property was always clean. Entrances and doors to individual units are very high and wide, allowing for easy entry, loading and unloading. High ceiling clearances also a plus. Snow removal during winter was prompt. And rates didn't increase every 6 months like competitors' prices. Overall a very positive experience. "

"the door needed greasing so they would slide pen easier...It was a struggle to get it open.."

"I did not experience any problems I would highly recommend your storage facility to friends."

"I mainly dealt with Brenda when I would call in my payment. She was above friendly and professional. She is an asset to Uncle Bob's and I will miss my monthly calls to her though I won't miss the payment. All of Uncle Bob's employees could take lessons from Brenda - she is one of the best - "

"Just by agents being very professional, cheerful and helpful. Place was clean, dry, well lighted."

"Your employees are all awesomely friendly and helpful! Only concern I have is that I closed my account early and I am still waiting for my refund.. "

"The women in the office were so helpful. They were great!"

"Helen was excellent to work with! She called me quickly after I submitted my online request to check to see if I had any questions. Upon arrival in the office, she attended to every question and moved us through the process quickly and with care. "

"The personnel at "my" Uncle Bob's in East Syracuse, NY is superb and have been professional and helpful since day one. I maintain two storage areas after the death or illness of loved ones and I feel confident that our belongings are secure, the area is safe and the staff is attentive and helpful. I will and have recommended Uncle Bob's to several people including my employer. Thank you. Sharon 06/26/15"

"The Staff was very helpful and exceeded my expectations "

"Thank you for the service rendered. I appreciate the service"

"Great free truck rental with move in. Also the lady at my location was very attentive and helpful. She called me one day to tell me my unit was open and to come lock it while she kept an eye on it. Very kind. "

"good pricing good establishment overall happy. the winter was hard to get in and out because of snow plowed in front of door to storage unit. other than that good."

"no, good job!"

"I am a repeat customer."

"very helpfuland very nice."

"the storage facility is always clean and well maintained.The staff is friendly and well informed."

"I have rented various units at Uncle Bob's Self Storage in East Syracuse, NY (#082) since 2000. Without exception, the staff who have servced me over the years have represented your company proudly and professionally, and have met my needs as they have changed. As a customer now living outside of NY, I am confident that this facility retains high standards of maintenance and security."

"So far so good. Very easy transaction and the managers were very helpful."

"They were very helpful in making my move from Maryland to New York State as easy as possible. "

"This was my first time at renting a storage unit and I didn't really know what to expect. It was nice to find that the experience was very positive."

"Hello, I want to thank especially Mrs. Brenda very much, she helped me with all my questions. I was very satisfied, the only problem I have is that I cannot carry the boxes and suitcase, I have problems right now with my legs, I'm 3 times a week in the NE Medical Center. Everything is still in my trunk and back seat. Next week some friend will come to me and help me to carry it upstairs into my apartment. Next time I'll get visiters from TN (my son, his wife and grandchild) or visitores fr. Germany (more than 1 person, I'll be back to your place, because I have to empty my bedroom which is used as my storage room.... thanks again for your help. Erika Carneim "

"My only difficulty has been with payments. It was not clear to me that Uncle Bob's [Life Storage] did not send bills to customers. So combined with the free month -- which was great -- I missed my first payment. Since I'm a person who pays bills promptly, that was frustrating. I cleared that up and then almost missed the second bill as well. I'm straight now that I set up an account online. Perhaps it would be good to set up the account when you rent the space so that it's done all together. Otherwise everything has been great!"

"Such quality at a very best comparable rates. Excellent storage facility. Used them in 2003 and 2014 and would use and refer them always"

"Staff is always accommodating & helpful everytime I call with my payment. They are very nice people & I would recommend them to all who use storage units"

"great place and great customer service,still glad to see company with your customer service Thanks Ed"

"Make outdoor storage parking spaces larger and easier to get in and out of.. Front to back"

"It was quick and easy"

"The associate made this a pleasurable exchange through her thorough knowledge and sense of humor."

"Staff always friendly. Dumpster is very helpful. "

"Helen and Brenda have gone above and beyond to accommodate my needs..."

"Very helpful"

"Beside bein a bit pricey you are okay ... "

"Helen is awesome! "

"Very happy with the east syracuse location. Have told many people about it and know that I had at least 4 of them go your way. Thank you for the great service."

"storage space was smaller than expected "

"I like the fact that you offered a truck for our use. That was very awesome!"

"Everything is great"

"Very pleased with the service I have received!"

"Nothing! You all do a great job! Thank you."

"When there was a problem with the door, it was taken care of shortly after I reported it. I was quite pleased."

"We are overall very happy, one suggestion is to put more lighting around your storage area for times when we have to use it in the Fall when the clocks change and we need to use car lights at 6:00 p.m. after work. Thanks!"

"The 2 women working in the office were professional, helpful and friendly!"