A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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Life Storage is proud to offer convenient storage solutions to the Rochester, NY area with our storage facility located near East Avenue. Our facility is designed to meet the needs of both residential and commercial customers, offering a wide range of unit sizes and amenities.
We understand that your belongings are important to you, which is why we take extra steps to ensure the safety and security of your items. Our facility is equipped with 24-hour video surveillance and electronic gate access, so you can rest assured that your items are safe and secure. We also offer climate-controlled units to protect your items from extreme temperatures and humidity.
In addition to our security features, our facility offers a variety of amenities to make your storage experience as convenient as possible. We provide drive-up access to all of our units, so you can quickly and easily move your items in and out of storage. We also offer online bill pay and month-to-month leasing options, so you can easily manage your storage.
We at Life Storage want to maintain the best storage facilities in Rochester, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"AMAZING customer service from Linda. The on-line registration system would not work and she stayed on the phone with me for nearly an hour and would not quit! She was super friendly and diligent and gave me very good advice on my account and she got me my storage unit. Great employee--Thank you!!!"
"Great customer service, staff is willing to help. Very clean facility, quiet and safe. Will absolutely go back to this location if I ever need storage again. Thank you :)"
"Kathy was very friendly, kind, curtious, and efficient. This is my second time working with life storage, and each time has been very good. I would recommend them to everyone"
"I know it's just a storage unit but customer service is everything. It can make a person feel better in their day. There's a very helpful sweet person by The name of Kathy at this University Ave Location ( LIFE STORAGE # 0112!) who exceeded the customer service I experienced there."
"Kathy was very sweet and helpful. She helped me save on money by getting me a great unit for an awesome price. She actually made my day less stressful due with the moving process. Very communicative and very understanding with crazy situations"
"I moved from one storage facility which caused all my clothes to become mildewed to this Life Storage and am so relieved. Kathy as the store manager is terrific and keeps the place in ship shape, has a great sense of humor and very helpful! The price is over half less than the other facility and offers climate controlled so no more mildew! I am so glad to have moved here! Thanks for making it all work, Kathy!"
"Been with them for about 2yrs now, the staff is great, very helpful and understanding. Kathy is very kind and sweet, and extremely helpful, awesome customer service!! Unit's are clean and safe."
"Kathy was such an enormous help when we lost the key to the lock for our unit! She pulled out the grinder like a pro and got the lock cut for us in no time. She was very nice and personable even though that is no easy task."
"Had to have a lock removed from my storage unit after losing the key, Cathy was amazingly nice able to help us remove the old lock gain access to the unit and buy a new lock. 5 star customer service."
"Kathy has been nothing less than awesome every time we come in. She is knowledgeable on all facets of the companies policies and myself having so little time to do everything , we are always in and out as fast as possible. And the truck to get our stuff there was a huge help. Highly recommend life storage on university Ave..."
"Rented a 5'x5' unit which wasn't 5'x5' at all. Measure it, tape measure, boards, sticks or rope, it's doesn't measure as advertised. Evidence of rodent activity, even asking about this, mentioning this as a concern. I ask to clean unit before moving in and it was relayed that it would be cleaned, yet next day there's rodent activity ! Be aware...Be decisive !"
"I had a wondering experience, Kathy at front desk was very helpful, patient and kind to me and my family. The world needs more of you Kathy! Thank you.."
"I've been looking to rent a small storage unit in the near future and I noticed "Life Storage" here in Irondequoit, 5 minutes from where I live.
Going by the reviews and looking at the rates, this may be the perfect thing. They offer a few styles and sizes and you can get large trucks and trailers in there also.
It's located in the Wegmans Plaza on Hudson avenue, Irondequoit. I believe this was once where "Cube Smart" had their storage facilities. Maybe they sold out or merged with "Life Storage"."
"I absolutely love Dawn she got me started in a storage unit for the first time she is a wonderful wonderful lady! I absolutely trust life storage with her around!"
"I have been a customer of Life Storage for a very long time since before the name changed from "Uncle Bob's." The manager of the month was what I came to expect with LS. Things are different at Life Storage University Ave in Rochester, NY. My experience with the Dawn the University Ave manager has been beyond all the stars that can be given. Her clear instructions, thoughtful recommendations on spaces, responsiveness to phone calls, and flexibility in accommodating "special needs" customers does not go unnoticed!
In short EXCELLENT customer service! Dawn has been the best manager I have worked with since 1997."
"I recently moved items into a storage unit at LifeStorage on University Ave. Because of the varying types of furniture I needed to store, it was important to have certain amenities such as climate and humidity control. I came across LifeStorage as it accommodated these amenities, and then some! Upon reaching out, I spoke with Dawn, the manager. She was quick to reply and set up a tour. I was elated to find it was a drive-in storage facility! I’ve never rented a storage unit before so that was really great, especially in Rochester, NY. Dawn was extremely flexible and accommodating of my scheduling needs. There was plenty of literature and emails provided to get everything set up. I’m very happy to have come across this storage facility!"
"I had a great experience getting a storage space setup. First time I have rented storage space and they made it very easy. Dawn was very friendly and helpful. She went out of her way to help me find a solution that met my specific needs.
The facility is clean and well lit with plenty of space to get around and clearly marked entrances. Very pleased with the service and looking forward to having the extra storage."
"This place is horrible! Terrible costumer service and very unprofessional. I would not suggest you keep your things here. They will allow people to steal from you. No one is controlling the security."
"Dawn from Life Storage is AMAZING! She is so patient and kind. Her customer service skills are like none other. Life Storafe has been great especiatdueing this pandemic. Thank you!"
"Dawn the manager was extremely courteous and knowledgeable about the facility and all of its accommodations. She took extra time to explain things to me and promptly returned my call after I left a message with yet another question.
This place is secure and professionally managed so that anyone can feel completely comfortable choosing this location as a perfect solution for any and all of their storage needs.
Thank you Dawn!"
"I stopped in to buy one carton. It had to be within "airline " designated dimensions (62" hxwxg).. the clerk w went way out of her way to help me. She even talked about side handles for lifting the box. Thank you..snd cheap! The box survived the 9 hour flight and I didn't get charged an "oversize " fee."
"I can't imagine a storage facility better than this vast drive-in warehouse: clean, well lit, secure, easy to access, with friendly and helpful staff. The indoor driveway could use some repaving - it's hard to push a cart through some of those potholes - but it's otherwise well-maintained."
"I stopped by the University Ave store for some packing supplies. Your manager Dawn greeted me at the door and assisted me with my needed items. She was very knowledgeable and answered all my questions. I had a very pleasant experience at this location. I will return!"
"The lady at the counter was so helpful and nice, I think her name was Patty. She gave me a discount on boxes and a lock for being a first time customer. The location is convenient and the hours are very great. Very clean"
"I came to figure out what size I needed and Patty was very helpful! The building was nice and clean and warm. Great prices, and I found the perfect size."
"This place has rats. It's disgusting. I came to pick up my things and found rat poop everywhere. Had to throw out my things. Do not store your things here. It is unsafe."
"Dawn was very helpful. She knew what she was talking about and explained everything to me. She made me feel comfortable that my things are safe in the unit. She held great conversation and she was such a sweetheart, I definitely recommend storing things here. Thanks, Dawn :)"
"Dawn was very helpful. She was super nice and explained everything to me. She kept great conversation and was extremely knowable about the policies and procedures. Thank you for helping me, Dawn."
"My daughters summer break began earlier than expected and we urgently needed a place to store her things for a few months. Dawn was patient and kind, while explaining details and answering any questions. Very professional and personable. Highly recommend."
"Just met with Margo and Dawn last week. Fantastic service, wonderful upkeep of property. Look forward to doing more business with them in the future."
"I recently had a family member who was in need of storage and I sent them to Jim at Life Storage on University Ave.
Thank you for being patient and accommodating."
"Highly recommend. In and out in a flash upon initial rental. Jim was very efficient and informative. His coworker at the time (I didnt get a name) was very friendly and I enjoyed a nice conversation with them. Id give over 9000 stars if I could."
"This Life Storage location has always been extremely helpful to its clientele. Their ability to assist in your storage needs as well as best pricing options is a breath of fresh air in these times. My unit is always kept impeccably clean and clear and 24 hr access is beneficial as well as great storage mates."
"The process of buying a house and moving is very stressful, but the friendly and knowledgeable staff at Life Storage made storing my belongings easy. Thank you for the top notch customer service!"
"Nice place with accommodating people. I was there for almost 2 years and the price kept inching up every 6 months until it just was not worth it so I moved to a different place and saved $30 per month for a larger space."
"We have had several (4) different storage spaces at the University Ave. Life Storage for more than 3 years. Often the unclean smell of the interior spaces bothered me when we were loading and removing from our spaces..but for a while now there has been NO unpleasant odors and the isles are beautifully kept; always clean and spic and span..what a difference. Now I know it is because of the dedication and work of Marlo, the woman who is responsible for the maintenance there.
When I was training people for service and excellent work ethics, I would quote a Chinese saying: "By the work you know the worker". In this respect Marlo tells volumes about herself...she has such rare standards of work and excellence in all she does...yet she always has time to warmly greet all of the clients coming and going.
Once in a while there is an EXTRA-ordinary person doing EXTRA-ordinary work, such an unique and special person is Marlo."
"The representative Alexis was amazing, I had a lot of questions about the storage facility and she was kind and patient, she even played with my daughter while I wrote a few things down."
"Very pleasant employees. Super easy and convenient to get into storage space. I always thought that renting a storage space would be a complicated proceedure. Life Storage proved me so wrong!!! Much easier than I expected and I'm sure Life Storage can take credit for that. Very happy decision on my part and have already recommended Life Storage to several people"
"Every time we arrive for any reason Gene just bends over backward to help and assist....he and Jim are wonderful, efficient and very professional.
Thank you!"
"Uncle Bob's on Univ. Ave. in Rochester is the best! First, they helped to save me money by alerting me to a special web offer and suggesting that I rent one larger space instead of 2 smaller ones. Then, when the moving company failed to call me to tell me they had arrived at the facility, the Uncle Bob's associate called me and was very polite and reassuring. They were so accommodating and helpful; the only problem was a computer/printer glitch which caused check-in to take longer than it should have, and I was double-billed for something. But they corrected it right away when I discovered it. I highly recommend this facility!"
"We've enjoyed storing at Bob's for a number of years. The associates are friendly and helpful, and the space is clean, well located, and easily accessible."
"I usually go right into my locker when I arrive, so I haven't been in the office or really interacted with the staff in years - my experience is always a good one"
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Rochester and East Avenue
Our self storage facility on University Avenue is located north of the Interstate 490, between Culver Rd and Humboldt St, near East High School. Click here for directions to this Life Storage.
At Life Storage Facility #112, we offer great property security systems and clean, affordable storage units to rent for the residents of East Avenue, Penfield, Brighton, Gates Center, and other neighborhoods in Rochester, NY. Call us with questions, reserve online, or click here to compare other storage units in Rochester.
Store Office Hours
Mon: 9:30 am - 6:00 pm
5/29: 8:30 am-12:30 pm (Holiday)
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 7:00 am - 7:00 pm
Tuesday: 7:00 am - 7:00 pm
Wednesday: 7:00 am - 7:00 pm
Thursday: 7:00 am - 7:00 pm
Friday: 7:00 am - 7:00 pm
Saturday: 7:00 am - 7:00 pm
Sunday: 7:00 am - 7:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental