Self Storage Units near East Avenue in Rochester, NY 14607

"Excellent facility! Dawn does her best to stay busy and keep the store organized. She is also super helpful and polite!"

"I recently moved items into a storage unit at LifeStorage on University Ave. Because of the varying types of furniture I needed to store, it was important to have certain amenities such as climate and humidity control. I came across LifeStorage as it accommodated these amenities, and then some! Upon reaching out, I spoke with Dawn, the manager. She was quick to reply and set up a tour. I was elated to find it was a drive-in storage facility! I’ve never rented a storage unit before so that was really great, especially in Rochester, NY. Dawn was extremely flexible and accommodating of my scheduling needs. There was plenty of literature and emails provided to get everything set up. I’m very happy to have come across this storage facility!"

"Outstanding customer service."

"Clean and safe facility and friendly staff."

"I had a great experience getting a storage space setup. First time I have rented storage space and they made it very easy. Dawn was very friendly and helpful. She went out of her way to help me find a solution that met my specific needs. The facility is clean and well lit with plenty of space to get around and clearly marked entrances. Very pleased with the service and looking forward to having the extra storage."

"Always a great customer service experience with Dawn and an easy process start to finish. We will be coming back here!"

"This place is horrible! Terrible costumer service and very unprofessional. I would not suggest you keep your things here. They will allow people to steal from you. No one is controlling the security."

"Dawn from Life Storage is AMAZING! She is so patient and kind. Her customer service skills are like none other. Life Storafe has been great especiatdueing this pandemic. Thank you!"

"Dawn the manager was extremely courteous and knowledgeable about the facility and all of its accommodations. She took extra time to explain things to me and promptly returned my call after I left a message with yet another question. This place is secure and professionally managed so that anyone can feel completely comfortable choosing this location as a perfect solution for any and all of their storage needs. Thank you Dawn!"

"I stopped in to buy one carton. It had to be within "airline " designated dimensions (62" hxwxg).. the clerk w went way out of her way to help me. She even talked about side handles for lifting the box. Thank you..snd cheap! The box survived the 9 hour flight and I didn't get charged an "oversize " fee."

"I can't imagine a storage facility better than this vast drive-in warehouse: clean, well lit, secure, easy to access, with friendly and helpful staff. The indoor driveway could use some repaving - it's hard to push a cart through some of those potholes - but it's otherwise well-maintained."

"Very friendly and helpful! I move from out of state, and Mike helped me find and rent a good storage space."

"I stopped by the University Ave store for some packing supplies. Your manager Dawn greeted me at the door and assisted me with my needed items. She was very knowledgeable and answered all my questions. I had a very pleasant experience at this location. I will return!"

"The lady at the counter was so helpful and nice, I think her name was Patty. She gave me a discount on boxes and a lock for being a first time customer. The location is convenient and the hours are very great. Very clean"

"I came to figure out what size I needed and Patty was very helpful! The building was nice and clean and warm. Great prices, and I found the perfect size."

"Had a great experience here wen looking for a storage space I was helped by patty, she was friendly and helpful! The store was clean and bright!"

"Definitely recommend very reasonably priced nice storage units"

"Patty was so hepful with moving supplies and picking the right storage locker size for my stuff"

"Great customer service and decent price for secure climate controlled unit. Can't argue with first month free too!"

"Good and easy to get to and use the facility."

"Karissa did a great job! Thank you for your patience and wonderful service!"

"This place has rats. It's disgusting. I came to pick up my things and found rat poop everywhere. Had to throw out my things. Do not store your things here. It is unsafe."

"Great place. The staff was great and the unit was very clean..!"

"Dawn was very helpful. She knew what she was talking about and explained everything to me. She made me feel comfortable that my things are safe in the unit. She held great conversation and she was such a sweetheart, I definitely recommend storing things here. Thanks, Dawn :)"

"Dawn was very helpful. She was super nice and explained everything to me. She kept great conversation and was extremely knowable about the policies and procedures. Thank you for helping me, Dawn."

"Love the climate controlled drive in building. Associated walked us to look at storage."