*Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
We at Life Storage want to maintain the best storage facilities in Monroe, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
"Before this experience, I had never used a storage unit so I was nervous about leaving all of my things in one. However, this facility was well maintained and the office staff made me feel confident that my belongings were in good hands."
"So efficient and helpful. The service I received was some of the best customer service I have ever received. I would like to thank you for such an easy process and such great employees. I will recommend to anyone needing storage. Love the 24 hour access!"
"Physical and employee aspects are inplace. The price is a bit high per unit especialy if you are long term. If you intend to store for a year or more there ought to be a discount. Somthing to consider! "
"The only thing I would say is that I wish I knew that I could let them know I would be out of my unit on the 1st or 2nd of the month, and I wouldn't have to pay for an entire month (like I did). "
"Really like opportunity to enter storage after hours. Most other facilities close the gate at 800pm. Sometimes you remember something after hours.
We'll be back when our house closes the sale."
"I wish there was atleast one security camera covering th outside vehicle storage spaces. It would denture vandalism or people might take responsibility for accidental damage to other vehicels, which Does happen."
"Both women I spoke with were very informative and pleasant. Will continue to use this storage place as needed. Have also recommended to others. A plus indeed!!"
"This is a great location. I really like that the ladies in the office are always looking out for me and my belongings. They know me by name and always have a smile for me. I always feel welcomed and respected. Thank you for the great customer service. "
"the only improvement was the snow removal and the ice build up near storage entrances where at times very hazardous while trying to carry heavy furniture. This is a reflection on the private snow removal company that was hired to remove the extraordinary amount of snow this season. Plowing the snow is one aspect and clearing snow and ice from doorways is being mindful of slip hazards for customers on your business grounds. "
"I noticed that the gate is rarely closed. the security of having the gate is important when not only coming and going in the time that I am there but also for the items I have in the storage unit. I would appreciate it if you could please make sure that the gate is always closed and functioning properly or advising any of your customers when it is not. Also think having something to swipe opposed to a passcode would be safer. Thanks"
"Would like the elevator to be less complicated to operate. No need for all the locking etc. to go up and down. If you make a mistake with it there is a large charge to get it unlocked. Keep it simple!"
"I've been waiting for the better part of over 6 months for the room above my unit to be fixed. Birds have made a home in my unit and I'm fearful that other small animals will be able to get inside. I'm aware of the fact that it's the middle of winter now and roofers aren't taking jobs but this should have been addressed months ago. "
"Competitive pricing, clean facility and great customer service. The level of service I recieve from Kelly is outstanding. Highest recommendation possible! Thank you for making this hard time in life more bearable."
"Uncle Bobs [Life Storage] makes storage enjoyable! Amazing staff, so friendly and helpful. I would recommend this location for all you storage needs."
"Such helpful customer service at this location. So happy to say its the best storage company I have ever stored with. Thank you for all your hard work!"
Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
This facility offers moving van or truck rental to help make your move easier. You'll get the vehicle rental at a discounted rate with any new storage rental.
Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements.
Life Storage in Monroe sells the boxes and supplies you need for your move. Get free shipping to your home or save 20% when you pick-up at the store!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Middletown, Monroe and Kiryas Joel
Our self storage facility on State Route 17M is located west of the Governor Thomas E. Dewey Thruway, between Bull Mill Rd and Museum Village Rd, near Goosepond Mountain State Park. Click here for directions to this Life Storage.
At Life Storage Facility #225, we offer great property security systems and clean, affordable storage units to rent for the residents of Kiryas Joel, Chester, Monroe, and other neighborhoods in Monroe, NY. Call us with questions, reserve online, or click here to compare other storage units in Middletown.
Rental Requirements:
Insurance required
Storage insurance available (third party)
$25 admin fee
Payments due monthly, with a minimum of one month rental
