Self Storage Facility near Kenmore in Buffalo, NY 14217

"Great experience, I had accidentally ordered the wrong unit and the manager was able to quickly get me another bigger unit with no issues."

"Customer Service is very good. The climate control building is kept clean & environmental controls fine."

"The entire process was extremely easy and Bree took extra care to make sure of that, and to help ensure my needs were met with extreme care and professionalism"

"There very friendly and helpful, also curtious!!!"

"Was readily available with any information that I needed, great employee, and very nice!"

"Everyone is always professional and the appearance is unremarkable. Always a pleasure walking in the door to pay my bill. Bree the manager is awesome. She goes above and beyond to help make everything a smooth transition for her customers."

"Best CSR Mostafa A and Bree"

"Brie Ann is awesome. She kept my info on file and let me know when a unit I needed came up. Friendly and helpful."

"Very friendly professional was able to help as usual with everything I needed been dealing with them for years .. very clean also"

"Bre helped me so much, she explained everything clearly and made my experience great! Thanks so much"

"My only issue is that no matter how long you pay on time, be late once... And you pay dearly, with not even an inclination that can help,.. nice group of people, but no relationship if you know what I mean."

"Wonderful service. I absolutely recommend this location and life storage overall !"

"Bree has Amazing Customer Service, she always has Positive Energy, is Very Professsonal, and thorough. Definitely a Location I would store at again."

"Bree is Amazing, always knows everyone"

"Brees the best!!! Been here for years."

"Brees so nice"

"Brees amazing"

"The woman working there was super sweet to us and very energetic, I believe her name was Bree! Was very refreshing"

"Bree at the front desk is awesome super helpful made the process super easy and efficient highly recommend this location"

"Bree was very professional, kindhearted, knowledge, and willing to accommodate your needs. I would recommend this place to anyone. Thank you for assisting me today, see you on Monday!!"

"I had to leave town for work on short notice. I knew I would be coming back, so I had no choice but to put my belongings in storage. This was the only place I could find that had a unit available at the last minute. Not only do they overcharge, but their contract states that they can increase their monthly rates at anytime, and that’s what they do, knowing very well, that we, the customers, are obviously at their mercy, as our possessions are at their facility. Also, If you don’t pay by the due date, each month, they will charge an additional $30 late fee. Additionally, if you want to pick up your items, you need to do so, by or before the due date, otherwise, you still be charged for the entire month, as they don’t prorate. Bre was very nice and competent, hence the reason I gave it 2 stars instead 1, but honestly, unless you enjoy being completely ripped ,off, I I would suggest choosing another storage facility"

"Bree was fantastic and very helpful"

"Great service, Bre Heim is always extremely helpful!"

"Everything was stored as expected and no issues. Everything was clean and dry."

"Awesome staff, extremely helpful. I forgot her name, but she takes pride in her job . I've been there a year now"

"This is a nice clean facility. Bree and Ryan are extremely helpful. Would recommend to friends and family with confidence."

"This is the best storage I've ever rented. Although the price is a bit higher, they have full time staff at front desk who can receive your packages for you. For someone located in Canada this is definitely a life savior. The facility is clean and well-maintained. Breann is the most helpful and friendly storage facility staff I've ever worked with! Thank you again for your wonderful service Bree! :D"

"Excellent customer service. Responsive, friendly, helpful."

"Feeling safe & Secure @ Life Storage.... 1275 Sheridan Drive & Customer Service is Excellent.....Highly Recommended🤩"

"Bree was awesome! Fast and thorough."

"Always helpful and friendly. Took care of my storage needs perfectly! I recommend them to all in need!"

"Very helpful staff, easy online payments!"

"I got very high quality help there staff was nice and I highly recommend it"

"Sean Pazik was very helpful and answered all my questions! Would definitely recommend this storage facility!"

"Was very pleased visiting life storage today. The young gentleman helped us and was very amicable  They had everything we needed right on the premises and was able to check us out quickly. Great customer service :)"

"The customer service was amazing, they were very helpful!"

"Bree was excellent very friendly and fast service would recommend this branch"

"Melissa was extremely pleasant, excellent customer service.. Very clean and nice establishment, I'll be sure to recommend this to anyone looking for storage.."

"I love Bree the General Manager! I have been storing here for over 4 years and every experience I’ve had with her has been nothing but professional. If you need to store anything I. The Tonawanda/Kenmore area come here ❤️"

"🌟 Bree is the bomb diggity 🌟 very knowledgeable 🌟 helps & knows how 2 handle All issues. Makes Life with a storage way easier thank you very much a zillion stars 🌟 awesomesauce 🌟"

"Bree was very helpful in everything i needed im very happy with the choice that I made by choosing this location 100% satisfied thank you again bree"

"Bree The manager is super helpful there are six days a week and made sure we got a free month when we got our unit"

"They explained everything clearly and gave me the rundown of how everything works here"

"Love love love this place. Wish I'd found it six years ago when I first started renting a unit. Nice representative/salesperson - kind and caring. Lost one of the keys to the really nice lock they provided - hard to replace the key Soo wanted to replace that lock anyway (key lost during move). Lock on Amazon checked - but Storage Life was open and priced same for that lock, quick in and out and back to the unit in no time. Both units were very clean - they were doing helpful when I got one then saw it and it wasn't big enough.... Can't say enough about the salesmanship at this location."

"They is always a pleasure to work with. In a sticky situation it was made easier to manage because of the manager over there. Place is very clean. There have been times where I asked for the same square footage of space and managed to get the best deal. Definitely would go back if I ever needed it."

"The ladies in the front very helpful and polite highly recommended if you ever need a storage unit go there!!!"

"The facilities are very clean. The manager was extremely friendly and helpful. The whole process was very easy and painless. I highly recommend this location!"

"Wonderful experience with Jen and Bree who assisted us with throwing out trash from our unit in addition to assisting our movers and moving truck navigate an enclosed facility. Always great customer service and prompt attention/callbacks."

"Jen and Bree have been so helpful with our storage unit."

"Jen was amazing. Helped me sort out my storage dilemmas without a hitch. Thanks!"

"Great service from Bree"

"Jen was an awesome help, she simplified everything for me, and was very friendly awesome help."

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"We had such a great experience here! Bree was very helpful and able to get us set up quickly and answered all of our questions!"

"Manager Bree is awesome"

"Bree is awesome, her customer service is amazing. I appreciate all her help and attention to detail."

"The staff at this facility were extremely helpful, professional, patient and very nice.This was my first time renting a storage unit and they made everything so easy and made me feel very comfortable. They answer all your questions and the “rent now” feature was really convenient. The unit was very easy to find and access and everything we needed carts, lock and keys were right at the unit. I highly recommend this location and Life Storage"

"Jen was awesome and really helpful!"

"Everyone was lovely, the process was super quick and easy! Would definitely come here again."

"Great service"

"Love Bree!!"

"The front desk lady is amazing! Very quick service and very polite! Very good prices and great location!"

"So accommodating and helpful. Very friendly and safe place for storage!"

"Very friendly staff"

"Staff Were extremely nice and friendly. Great experience."

"Just got a unit, had a great meeting with Dawn. She was very professional and polite. Nice clean place, I recommend!"

"Bree is amazing!!!"

"Employees are informative and friendly from the time I inquired about a unit, to coming into the office to set it all up. They made the process seamless and extremely easy! Would recommend!"

"Bree is so helpful. Been here for years and never an issue."

"Bree is the best!!!"

"Still not plowing again. Yea only 2-3 in of snow but still slippery. This is a repeat problem, please plow."

"On short notice, I needed to find a place to store my Jeep for the winter. The folks at this Life Storage location were great. They suggested the best option for the best price and worked with me on adjustments to my rental period. Heather in particular was great to deal with. Friendly, cheerful and easy going. She quickly took care of the paperwork and I was in and out in no time. Glad I decided to rent my space at this location."

"Bri & Heather are absolutely amazing!! They both definitely go above & beyond!!! Thank you a million times"

"The manager Heather is awesome"

"Before you rent from these vultures, you should know that you can't simply use that old padlock you've got lying around. Unless you own a cylinder lock (and odds are you don't), you'll end up buying their absurdly overpriced lock for $17."

"This was the third storage unit facility we visited and the staff was by far the most helpful and most knowledgable! I highly recommend!"

"Heather in the office is amazing"

"Heather is the best. She made renting a storage unit quick, simple and stress free."

"Storage is great"

"Heather did a great job and was very helpful in setting up my rental ."

"Very expensive, forced renters insurance Late fee $50 after one day Never coming back Clean place looks nice but equipment is trash."

"Heather is great thanks"

"Heather is the bomb!!"

"Great experience Heather is fantastic!"

"This location is top notch. Very clean, 24 hour access and above all, the staff at this location makes the entire experience very pleasant. Life storage is the only storage facility that we use and recommend."

"I would recommend this facility to anyone for great service!"

"Stored my furniture, clothes, and household items here for a year. MAJOR vermin damage (probably over $10K) but insurance provides only $500 (less $100 deductible).  I had NO food stored in the unit yet 1 out of every 4 boxes had urine and feces damage, and some had nests made out of clothing. Leather couch, boots, and coat all ruined.  Although I had NO issues with the people workin at the Life Storage, I would not recommend this place!"

"Good place"

"Dear dena thank you for your excellent service you were very friendly an helpful i hope you get a raise thanks for the great job =M=M"

"Good people"

"Not plowed, got stuck in driveway. Had to walk to my unit to get what I need. Prices are raised every year, you could plow more,"

"Need to plow, got stuck in driveway. With increasing prices every year, keep up on the plowing"

"I went to inquire about renting a unit the manager Doug was kind informative and helped me through the process he even made sure I got all of the specials that were available and eligible for. I would recommend this location to anyone needing a safe and reliable place to store their items."

"Initially they were very helpful. However, 8 months in I received notice that they were increasing my rent with the explanation that they needed to meet the new market rate in my area. But they were still advertising lower prices than mine! Bait and switch. Thats bad business and dishonest."

"Great location and customer service."

"Eric was an amazing and helped me find the storage that best fit. Very friendly and informative about the storage."

"Not really! For the 1st time using a public storage I was very happy with the CARING and kindness from all representives when talking on the phone or in person. I will definitely come back whenever needed or highly recommend you to family and friends! Thank you!!!"

"Breanna H. in the office is nothing short of AMAZING!!!! So helpful, knowledgeable and provides a great overall experience to a visit at Life Storage. What an asset to this company and this site! Thank you so very much for All You Do!!! AnitaJoyce Garcia"

"Excellent"

"Breann was very professional, personable, knowledgeable and helpful. After a short tour, we saw that this facility was well managed and maintained. We are planning to store our items there. No more shopping for storage facilities. =M<û"

"Great business. Clean facility Good employees."

"It was very friendly and a great Buffalove welcome moving to a new city from out of state. I really appreciated how helpful the staff were and that they were able to answer a lot of my questions."

"Great price friendly service"

"They raise the price all the time the insurance price is crazy alot cheaper places"

"Brianna and Eric were wonderful"

"Eric was super friendly, professional and knowledgeable. Definitely look forward to coming back!"

"Eric was very helpful and friendly. He was knowledgeable and courteous about everything. Very professional and top-notch service!"

"Eric is the best. Funny and helpful and quick when you are in a hurry."

"Shoutout to Eric!"

"Safe places and very economy"

"Service was awesome and the place is clean. Comfortable leaving my things in their care."

"Well about 2 weeks ago I received an email in regards to the overall satisfaction of using Life Storage. I replied, however I don't see my comments, more than likely my reply wound up on one of Saturn's moon's as it was visible during this time and near earths view. Seriously, I have nothing but praise for Bree and Eric, for always providing superior customer service. I have used Life Storage at various times and have never had a problem. Bree, Eric and the maintenance man (who's name I can't remember) should be commended for the long hours and professional effort that they provide in a busy facility. Thanks, Happy 4th! Ken"

"Climate-controlled lockable storage area with roll-up metal door keeps your papers and other personal effects safe, dry and warm. No vermin, no bugs and automatic lighting shutoff after ten minutes. Large, state-of-the-art elevator and heavy-duty rollaway carts for ease of transport of larger or bulkier items. Secure passcode access to the storage areas."

"Breeana and Eric have always provided excellent customer service and should be commended for this. Thanks, Ken"

"Units are small, but clean and secure"

"Never have any issues. Thankful for a unit that I can drive right up to."

"Very friendly and always very nice on the phone and when I come in. Thanks"

"Keep up the good work"

"You guys are simply the best!"

"would let other people know about life storeage"

"I w am very saticfied ."

"Bree and Eric are great to deal with - professional, polite and very helpful. Facility is by far the cleanest and well kept. Highly recommend the staff and this location."

"Handsome Eric was very friendly, professional and knowledgeable."

"the staff made me very satisfied and very helpful in my needs"

"I have stored my things here on two occasions, everyone is very nice, place is always clean . Lots of different size options. This location was Uncle Bobs at the time, I now use the life storage on kenmore."

"My experience @ life storage was amazing...Breann Heim the manager over @ 1275 Sheridan dr...got me in & she knows her job...if anyone needs a storage unit I HIGHLY RECOMMEND 1275 Sheridan dr...ask 4 Breann Heim tell her Ms...Walker sent ya..."

"Perfect"

"Great customer service from the beginning to the end"

"Both Briana and Eric know their business to a tee"

"I’ve used life storage before but at a different location."

"My experience was very positive. One suggestion is that more carts could be available in the interior storage unit. The few that are there are worn out and hard to use."

"The facility was secure and clean"

"You have great people working for you and I hope you reward them generously."

"Customer service representative was very helpful and went above and beyond to help me. I moved to Pennsylvania and left a lock on my empty storage he took some bolt cutters and clipped the lock no charge."

"It was very clean and maintained I was Happy with everything and the staff was great, this was my first time using a unit if I ever need to use one again I will choose you. "

"During my two visits your people (a young woman, then a young man) were pleasant and very helpful. Believe me, I'm going on ninety-one and I know 'pleasant and helpful'."

"The process was painless and efficient. I needed extra time for storage and this was just as efficient."

"your company did everything perfectly, treated with respect.i would rent from your company again and will tell every one to rent from this company"

"Stacy and Brianne are wonderful !"

"Great people who took care of me with courtesy and promptness - very helpful and even delayed their lunch so I could wait inside for the arrival of a cab. They went beyond the norm to take care of me."

"It's well-maintained"

"The cS rep was extremely friendly and knowledgeable."

"Just A little bit pricey "

"We are new customers but we have had the best experience with nothing but great things to say. Everyone was so very helpful and we would recommend you to anyone who has storage or moving needs. "

"Whenever my needs change the ladies in the office are always helpful finding me great space in the area I like. We will always keep a space there "

"ALL GOOD SO FAR"

"I'm very impressed with the entire experience. Thank you!"

"I rented with Uncle Bobs in Cincinnati, Ohio and now in Buffalo, NY before the name change to Life Storage. I have had two units in NY and the staff have ALWAYS gone above and beyond whenever we needed something. It has made the experience top notch and we highly recommend Life Storage to family, friends, and even people we've never met. Thank you so much! "

"The person that set us up with the storage initially was very friendly and made the process very smooth and easy. "

"the price of the storage unit is very reasonable compared to others and I like that it is indoor in a climate-controlled space with elevator access and cargo carts"

"I was extremely pleased ...and honestly, there is nothing in least to complain about. Not one thing -"

"Easy access to the unit. Climate control excellent, cleanness, and very friendly Host."

"The ease and convenience of 24 hr access has made my experience above and beyond keep up the good work "

"Office staff are always friendly and eager to help with any of my needs. Premises are always clean and well maintained. "

"I have rented storage units in the past from other places, and I have never received this level of wonderful customer service. I was quite pleasantly surprised."

"We had to use your facility as we moved, had to be out of our home, Stacie, Bree, I believe were wonderful, handled so much alone, please give them both a BIG raise! Thank you, you saved our lives!!"

"Stacy was a gem-you are lucky to have her."

"Staff is great and facility is well maintained."

"We needed climate controlled storage for a about six months. The monthly fee was reasonable. The unit and surroundings were clean and well cared for. The entire process was made easier by the kind and helpful employees. We would recommend your company; without hesitation."

"Very satisfied"

"I was greeted with a friendly girl who made me at ease and took care to get me what I wanted. I was in and out fairly fast. "

"Well run operation with an excellent staff."

"Everything was fantastic. Every time I need information or help, Stacey has been fantastic. Bree (?) showed me some alternate spaces and was great. "

"I'm a returning customer. I was pleased with my past experience, and so far with this one as well."

"Only problem is I've been here a year and at least four times I showed up to make as payment and no one was in the office. Very inconvienient. Waited more than an hour total. Live to far to keep coming back and have to pay cash. "

"Nothing else to report. This is easily the best storage facility I have ever rented from. Even though I would prefer to patronize locally owned & operated facilities (versus a national franchise), I have found much to like with this one. The location is convenient for me (without a car), the property upkeep is excellent, the perks have been great (having a free truck rental and free month's rent was a HUGE help, considering my poverty), and I feel quite safe there. Definitely a 5-star deal, here. :-)"

"The two ladies that run this store are without a doubt the best I have run into. Top notch professionals! Kind smart and very friendly! "

"I can not say enough about how wonderful both Stacy & Brianna were. Friendly, knowledgeable and accommodating-a true asset to Uncle Bob's [Life Storage]!"

"Overall we have been very happy with everyone we have worked with at the facility and they have been helpful to us when we have had questions and concerns. We are very happy we picked your facility and would recommend it to others"

"Everything worked out for us."

"Stacy made me feel very welcome."

"Wonderful experience!"

"Too costly - for me anyway. But I'm sure it's on par with other storage providers in the area."

"The manager was professional explained the pricing options as well as how I could pay (cash or credit)"

"Easy access. Clean and well maintained property."

"The associate was more then a pleasure and was a delight tO speak with."

"Everything is fine; the unit is easy to find & accessible when I need it. So far, no problems."

"There isn't anything I would change. I've been a customer for over a year. "

"Very happy all around."

"The facility manager, Stacey Howard was fantastic!!! We have recommended the facility to our business partners and other camping friends. We are very pleased. "

"one of my area rugs I had stored had a funny odor when I came to pick up my things to move out."

"The associate manager was very professional, knowledgeable and courteous. I am very satisfied with the service I received. I would recommend Uncle Bobs [Life Storage]storage to my family and friends as a result of my experience."

"Maybe rent a truck when moving."

"Took the pressure of moving much easier for us"

"Site Manager was extremely helpful in several difficult situations we experienced moving our items into storage (difficulties arose from our actions, not his)."

"I REALLY NEED THE FREE MONTH"

"Thanks, for being there, very helpful for the times you need it most"

"Speed and ease of acquiring the unit and its location is very convenient."

"Everything was very clean"

"Very smooth transition and transaction"

"Well welcomed me very nicely then he explained everything very clear he made my move more easy and less stressful at all times he was very respectful and he answered all my questions.. Then took me to my storage unit and explained la size and how .much would fit it was so far a very plecent place to leave my personal belongings and fill like I'm at home thanks uncle bob"

"Very Satisfied"

"Everything was wonderful the young man that took care of me was awesome and definitely knows what customer service means... :) "

"I was not told about needing insurance until I was in the final process of getting my unit. A surprise $10 a month"

"I really appreciate the moving carts inside the storage building. Use them all the time."

"The associate at the facility, Patrick, was extremely helpful, knowledgeable and pleasant. It made a strenuous situation, ie: moving easier. "

"Keep up the good work!"

"great job im telling every one to use you guys THANK YOU keep it up"

"I would highly recommend Uncle Bobs [Life Storage] for your storage needs. Great company. "

"Treated professionally and the area rented was clean and the"

"More than what I expected in customer service"

"All questions were answered in a friendly and professional manor...would recommend and literally just did!"

"I think when a customer moves in they are given all kinds of promotional deals and yet a customer that's loyal and with you long term gets none. I would have loved say 1/2 off a month or free month after having stuff in storage a certain length of time. Customer appreciation would be great. "

"I was able to get a unit and move into it very quickly. The unit was to my liking. "

"i wish you could put in outlet in every unit"

"It was a great experience! :)"

"No, you guys were great!"

"I have been treated well by the employees, the facilities are clean and organized, and I have had no difficulties with payments or accessing my storage unit. It has been a good experience thus far."

"good experience"

"I would like to retrieve my lock. I had heard it was in my folder with one key. Can you contact me so that I can pick it up."

"Very smooth visit"

"The staff in Buffalo NY are honoring this company by their outstanding representation! we have use this company twice at two separate locations and can not thank the staff enough. From the phone call to the paper work, facilities and move out; it was a blessing to do business at Uncle Bob's [Life Storage] Buffalo New York all these years. "

"I had a problem getting in to unit area at night, since I get out of work late door wasn't opening to unit area. They call me back and resolve it in seconds. Very happy to do business you would recommend to friends and family. "

"I was very stressed out when I rented the unit. The manager was not only interested in renting me the unit; but show concern about me. I would highly recommend your company. "

"Overall, I was very happy with the service I received. Thank you!"

"it was my first time ever renting a storage unit I was very satisfied everyone in the office was very friendly and helpful and I would definitely come back and I would definitely recommend to all my friends and family"

"Easy experience"

"Respectful of my limited time in the area. Since i was driving 8 hours to pick up my son from college you were able to accommodate my check in date request that your competition was not willing to do. Facility was brand new climate controlled safe and clean. "

"Very satisfied! I would appreciate more lighting in the units."

"Just that the plastic coverings over the top of the bins needs to be adjusted and secured better. Mice could easily get in, and I have seen them in the building. Thank you."

"The price to store my property was more than I wanted to pay, but the property/accommodations/ personnel were more than adequate."

"really nice people and spaces"

"I have an indoor, temperature controlled unit and the amount of dust or cobwebs created is much, much less than I could have imagined when first renting in 2007 or 2008. "

"given very good service"

"keep up good work"

"Very impressed and satisfied"

"I have never used a storage facility before and was unsure what to expect. I was a little concerned since I have never had to store anything before. The staff at my location was extra helpful and friendly and made me feel that I was making a good choice. "

"Pam at my storage sight was absolutely wonderful! She made sure I had a clean dry space and even put a pallet in to protect my sensitive stuff from the ground. Very happy so far!"

"everything is great"

"Hard to rate the office appearance because renovations require the staff work out of a trailer temporarily. Despite the challenges of this, the staff is still good humored & on top of things. All the staff we've had contact with here are awesome. Most appreciated!"