A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
When you rent a storage unit, Life Storage will help pay for movers. Get a $50, $100 or $200 discount on full service moving services from Moved. Bundle your move and save!
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
Join our Wait List!
Please provide your contact information below, and we'll notify you when the space you're looking for is available.
Required fields are indicated with an asterisk (*)
An error has occurred! Please address the following errors and re-submit the form.
1690 E New York AveBrooklyn, NY 112124.9 Miles Away
Customer Reviews - Life Storage #990, Brooklyn
We at Life Storage want to maintain the best storage facilities in Brooklyn, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"My review is not about the services but about the rent increase they slapped on my account.
I called the main office and was told someone would call me back from the management. No one did.
I called today and spoke to a female employee who was not flexible at all. She just gave me a talk about how everyone is getting an increase. And as a customer in good standing she would still not be able to do anything about it.
A price increase in a quarter of the original payment schedule total is ridiculous. Now I have to have the hassle of looking elsewhere and time/money spent dragging my stuff elsewhere. A real pain in the you know what."
"The Manager Amanda was very helpful as she was able to show me around until I was able to feel comfortable with a unit. She was able to explain all of the rules as I was not familiar with them prior to arriving. Amanda has great customer service skills."
"I went there today to look at some storage units , but unfortunately the young gentlemen there today was very rude & nasty . Didn’t even get to go inside because he was on break & then another customer came he proceeded to take them first even though I was outside waiting prior 15 minutes . Go to coney island avenue location better staff available"
"If you are looking to rent a storage unit ave M location is the place to be
Amanda is the best she was pleasant and very helpful and gave us all the information we needed
She’s funny and made us laugh
I am
So glad we chose to rent here"
"We came to view storage units and Jalen was super helpful, professional and a pleasure to work with. He made sure we were well informed with all the processes, procedures and went over everything with us step by step. Thank you Jalen! You're the best!"
"Amanda is just wonderful. She is sweet , courteous and patient. Extremely knowledgeable of the industry so she explains everything in full detail and answers any questions you may have; wants to make sure that you do not lose your stuff due to any fine print. Wish all employees all around the world were like Amanda.
-Kat"
"Amanda was incredibly helpful and kind. She took the time and gave me the attention to make sure I had the right unit for my needs, understood the terms and got me up and running very quickly. Thank you Amanda!"
"Great customer service they take you to see any unit you want to it doesn’t matter how many times you change your mind they still take you back up to see the unit in person."
"Jalen helped me set up an account and open a container extremely quickly. He was very friendly and polite and responded accurately to every question i asked."
"Jaylen was fantastic! Friendly, patient and professional. He showed me different sized units and was courteous and helped me get a good price on a locker. He explained everything in depth and was receptive to all of my questions. I’ll be recommending this place to all of my friends and family. :) 10/10"
"Everyone treated us royally the place is absolutely fantastic Jayleen is amazing even more so than his hair he’s absolutely did a great job with us we are very pleased to be here"
"Jalen is hands down the best customer service representative I have ever met in my life. This is the kids of employees every company should wish they had. A+++"
"This is my first time getting a storage space and Jalen was such a great help. At first I ordered a space that was at the top of the storage spaces but he worked with me to get me the best deal for one that was closer and on ground level. He made the process a lot easier"
"Do not keep anything of value in this storage. They steal . They break into your unit n take anything of stage. They don’t have cameras near your unit only near the elevator."
"I had Bechina helping me out today and she’s so amazing. Her service and the way she treated us and to make sure that I understood everything and rules is amazing. Definitely an amazing employee"
"Was super happy with the service yesterday. I was very stressed because I lost my keys and urgently needed to access my storage space. Bechina was super helpful and nice and Manny came in on his day off to help me. Extremely pleased with the amazing service! Thank you so much!"
"I thought it would be a drag but Manny was pleasant accommodating and a fun cat to chat with. Very helpful. And the place is clean and solid. I highly recommend"
"Full professionalism on the part of the office presentation of services and operations inside the building Great knowledge and experience responsibility prices and the most important clear cool air inside 11/10 best storage in Brooklyn area."
"I needed a storage unit to store extra inventory and this place was perfect . The rates were affordable and Manny who assisted me with setting everything up was very thorough and took time to explain everything . Gave me a tour of the facility and possible units I can choose from. Overall, the entire experience was good and I would recommend ."
"Manny is the greatest Life Storage employee who gave my husband and I exceptional service. He will go above and beyond to make customers happy! He was extremely helpful and took the time to make sure we rented exactly the storage unit we wanted and needed! Great Job Manny!!!"
"It’s an very clean and well positioned location for my needs. The manager Manny Rodriguez is knowledgeable and personable. He’s made my intake process seamless and on challenging days like moving days are, he makes it extremely smooth. I wouldn’t go anywhere else."
"The store manager Manny made this experience amazing, attention to detail, sense of urgency and his professionalism. Thank you for this great customer service. 5 star worthy"
"Manny Rodriguez was excellent. He was super helpful and accommodating as I closed out my storage unit account. This location at Ave. M was perfect. Our items always felt safe and well guarded. I would certainly store my items here again in the future. Thank you!"
"Manny was an amazing help. He has great customer service and helped us through out the entire process!!!!!!! I'd definitely recommend people coming here."
"John was a friendly guy, very helpful when we wanted to exchange units. He walked us through everything we needed to do, helped us choose a new unit and reserve it."
"I was lucky enough to be helped by a very professional and thorough manager during my check in which had a few hiccups. Miguel, was absolutely delightful to with, took care of all the small issues ahead of them becoming problems.
Many thanks again for your assistance."
"Manny the manager is the best .
He provided the greatest customer service I have ever received.
I am aslo in the customer service industry and Manny could even teach me a few things"
"Manny was amazing! Very friendly and professional. He helped me get set up really fast (plus explained all the payment details thoroughly). Great manager! Thank you so much!"
"This facility is very convenient.
The prices are very fair especially compared to locations in and around Brooklyn.
They have indoor parking which during winter time and on rainy days is a life saver. Also big u-haul trucks can fit in the indoor parking spots making unloading a breeze. The parking lot is big and has adequate parking available. It's a very clean spot and I would absolutely recommend."
"Great location with no carts. It happens all the time..no carts.
Ask for Managment… no call back.
Waiting over an hr for cart…. MY STAFF IS WASTING TIME… and we left not able to unload materials. Now 8 hrs later he going to return.
Who is paying for the lost time? Will there be loading cart available???
To be continued!"
"Osiris, the Store Manager, was awesome. Her patience, knowledge of facility, professionalism & customer service were all exceptional 👍🏾 That alone made me feel comfortable & want to lock in a storage unit right away."
"Nothing less than great service at this location! I recommend to all my close family and friends. Once you arrive, they’ll take care of you with white glove experience! Thanks again!!"
"Employee was not able to handle all customers but it wasn’t up to her it was up to her management since they let just one person to run around this gigantic space. Besides it this storage is very nice, clean, climate control, with 24/7 access, very reasonable price, brand new. The only problem I have every time is lack of human power here"
"Only recommendation I have is if you are renting online, be careful. In the description some of the lockers say "Upper Level". This means you will need a ladder to reach them. Otherwise, great service."
"Just got off the phone with Michelle from the Ave M. Location and am super thrilled about the experience! She is the very definition of terrific customer service. I was in a tight jam concerning my storage unit and she was able to offer the perfect solution that just made my day so much easier. Thanks again Michelle and Life Storage team. Cheers."
"In a great central location, the facility manager was extremely helpful in quickly setting me up with a unit.
Everything appears neat and orderly and I would recommend anyone needing storage to check this location out!"
"The operators of this facility must be from a warm climate as they don't believe in snow removal nor hiring a capable contractor. This is at least the second time that snow was not cleared after a storm; neither from inside the gated lot nor the public sidewalk as required by NYC law. Days after the last storm in the middle of the night three pathetic 'guys' showed up in a white pickup truck, hung out for a while doing absolutely nothing and then gave up after a few minutes of trying to plow the snow that had melted a bit since that storm and then frozen solid."
"Great location thanks Nicole you took your time with my husband and I finding the right size and made us feel very welcomed even cleaned the bathroom for us very sweet will definitely recommend to my family and friends"
"I highly recommend this facility especially when we've had nothing but positive experiences in the rental of our two units. Working with Osiris is the primary reason for our complete satisfaction."
"I had an amazing experience with Osiris Alvarez.
She is absolutely professional, respectful, accurate and 100 % helpful.She helped me with all my questions, showed me everything and helped me to understand what to use and how to use.She gave me all options on all my questions .She is very knowledgeable! Besides this she is a very polite and nice person!
The COVID rules and procedures are 100% correct in this place.
I strongly recommend this place!"
"The staff is very helpful and facility is very clean. Dayna was a big help and knew her stuff. She helped me pick the right unit for my needs. I definitely recommend her and Ave M for your storage needs"
"I had a very GOOD experience at Ave M . Dayna walked me and husband through the process and explained everything very clearly. She is a very knowledgeable and very patient person."
"I looked all over for an affordable but trustworthy storage unit, and I'm very satisfied with Life Storage! I needed to upgrade to a bigger unit on the day that I was moving into storage, and when I called, Dayna was extremely accommodating of my request! Also love the 24/7 access!"
"I've had a unit for two months and have no complaints. Saw a very patient and professional staff member deal with just a hobgoblin of a woman today, and I'm impressed. I certainly wouldn't have been able to maintain myself. Will continue to do business here."
"I highly recommend coming here. They give you access 24/7 which I love. The place is very clean. DAYNA IS SO HEPFUL! She made a complicated day much easier with her communication and customer service. She was concise, sweet, funny and very straightforward. I highly recommend calling and speaking to her she tries her best to make sure the customer is happy at all costs."
"Thank you to Dayna which made my first storage rental experience very easy and helpful i appreciate all the help I would highly recommend coming in and asking for her thank you once again...."
"Dayna is amazing and very knowledgeable . She gave several options and showed me and told me everything I needed I highly recommend her and she made my 1st experience very easy"
"Had such a great experience will visiting this location.. I've been to others and none have had the knowledge or expertise then Dayna did. She took her time to explain things. She showed me all my available options and explained what differences they had... If you are looking for a storage facility look no further. Make sure you see Dayna you will not be disappointed.."
"Dayna is incredibly helpful. She is great at managing relationships. She represented LifeStorage well. I would highly recommend the place because of her."
"Excellent service. spoke with Dayna who helped us set up our first storage unit rental. she explained everything very clearly super nice and professional service."
"I needed to move in a rush, so I went an in and was helped by Dayna. She was incredibly knowledgeable and fast with finding me an appropriate sized unit and processing the paperwork. Shes really friend and 10/10 recommend her and this storage space."
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #990, we offer great property security systems and clean, affordable storage units to rent for the residents of Midwood, Mapleton, Homecrest, and other neighborhoods in Brooklyn, NY. Call us with questions, reserve online, or click here to compare other storage units in Brooklyn.
Store Office Hours
Mon: 9:00 am - 6:00 pm
Tue: 9:00 am - 6:00 pm
Wed: 9:00 am - 6:00 pm
Thu: 9:00 am - 6:00 pm
Fri: 9:00 am - 6:00 pm
Sat: 10:00 am - 4:00 pm
Sun: 9:00 am - 6:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
