Self Storage Facility near Cypress Hills in Brooklyn, NY 11207

"Every couple of months they increase the price. A year ago I was paying a third of what I’m paying now for the same exact space. The workers are not helpful at all and I’ve been there and they will be on break for HOURS, nobody at the desk or able to help. Not to mention when I am organizing my unit then magically they pop up behind me like they’re scoping out what I have in my unit. Save your self the ASTRONOMICAL RENT and use one of he many other storage places around"

"Exceptional customer service from Johnathan and Dawn today. I just moved in, thank you!"

"Dawn Ferguson is so wonderful and pleasant she really works with me thank you Dawn…."

"Went to the wrong location first but was happy that I made it to Life Storage. Johnathan welcomed me with great customer service. He was very patient in answering my questions which help me book my rental that day. Great team and great vibes."

"Kind and detailed and healthful and super friendly Dawn Ferguson"

"Dawn was a huge help!"

"Very helpful, thank you."

"Great facility - very clean and nice looking. Jonathan was very helpful, super friendly guy. Loading in is very easy with the garage doors, there is some general parking as well. Great overall experience, highly recommend!"

"Dope experience great customer service"

"Very nice and informative. Quick and easy process."

"every one was friendly and helpful"

"Love the staff"

"Our first experience with Life storage was seamless and so quick. The staff was so very nice and helpful, we weren’t sure about which size unit we needed, they were kind enough walk us through and show us the different units and that greatly helped us make a decision. They answered all of our questions. I would definitely recommend them."

"The place was very clean and Johnathan was very helpful"

"I came in already upset because it took a month to get a refund for being charged twice for insurance fees & still have yet to receive anything. Dawn was so nice & patient which completely changed my mood. Thank You! Hopefully I get my refund soon:)"

"Good people"

"Great Experience with your employeeJohn from New York Ave location. He was very polite, helpful and patient. Thank you for your service"

"Kevin was great at helping me get a unit with the space I needed. It was a great stress free process. His expertise and customer service were great, makes me very happy to be a customer since the switch over from Treasure island!"

"Good service"

"Great service"

"The customer service was great and very pleasant!!! I will enjoy working with this team."

"Jonathan was amazing! Thank you for all your help!"

"Wonderful experience, very clean facility and friendly staff."

"Jonathan was great help ! Very welcoming and informative. Will recommend. Clean location."

"Explained everything, Great costumer service"

"Professional, quick and easy!!"

"Johnathan gave us superb customer service"

"Staff are. Very professional and polite"

"The associate helping me was great! He showed me all the units I wanted to see and was able to help me find the best fit for my price!"

"Very nice people and good rates"

"Wonderrrfullllllllll Jonathan on Bushwick Ave was very very helpful! Clean facility , and amazing tour of storage."

"Ms. Dawn was of great service and she was very polite. Jonathan was very helpful in helping me pick out the boxes and opening my lock for me and he did it will all a smile .The staff and service exceeded my expectation. Thank you for your help today!!"

"Very quick and helpful"

"Dawn was extremely welcoming even though it was late on a Sunday evening. She was so friendly and helped me pick out boxes. She also endured my friends bad jokes which is amazing. We love her!"

"I have been there before life storage took over and its pretty much the same experience....... One thing i dont like tho is that they deactivated the elevator saftey pin pad wich kinda makes me feel unsafe anyone can just got to any floor 😡"

"I rented a space from Life Storage and loved the space! Dawn and Jonathan were friendly, accommodating and made sure I had everything I needed and understood how the process works! The storage place is clean, spacious and beautiful!"

"Johnathan and Dawn are very welcoming to their guest. Very helpful in helping me understand the process with a clear understanding . Thank You"

"Great, secure, well kept location thanks in part to their wonderful facility manager, Dawn . I would definitely recommend storing here."

"Staff is friendly and professional at 1654 Bushwick Ave in Brooklyn They (Dawn) really work with their customers in every way they can. I Love Life Storage and Mean it"

"Denise was the attendant at the front desk, extremely helpful is an understatement. She went above and beyond. I love the fact they have an employee as her working. Makes me more confident with my belonging in the storage unit at this location!."

"Denise"

"Shout to Denise At 1654 Bushwick Avenue Life Storage! She was tremendous in giving us excellent service and explaining everything in detail. The company is lucky to have an excellent employee such as Denise! Two thumbs up!!!"

"We came into life storage at 1654 Bushwick ave tired and restless from our move and Denise was amazing and very accommodating. She made our experience at the storage facility very easy and smooth, thankyou Denise for your great customer service and smile."

"Life Storage staff are excellent in customer service. They made it ease the transition. Highly recommended!!!"

"Denise was a great help and made my experience as simple and quick as possible. 5 Stars!"

"Denise and Dawn were such great staff and help , they got me everything i needed and even helped me with my baby . They made sure i was okay . Great staff deserve a raise for all their help ."

"Manager Dawn is the best place is clean and modern I highly recommend"

"Denis & Steven Were so great . They answered my questions with grace . Built a great connection , iv already told my family member & friends about this location and their great customer service! Thank you again Steven & Denis 🙏💙"

"Both Dawn and Denise were very helpful with finding me a larger space to transfer to. They immediately stopped cleaning when I came in the office to greet me. I wish I could give more than five stars! The place looks and smells so clean. Great place."

"Your employee Kim is a wonderful person and very knowledgeable and helpful."

"The store is super clean and the staff is nice. Jafet helps out a lot"

"Convenient location for Bedstuy and Bushwick with clean facilities, plenty of parking each visit - Dawn is amazing!"

"Dawn was so great explaining all the details on my storage unit. So happy I choose to come here. We need more people like her."

"The manager was very understanding and helpful. The place is clean"

"A great experience from Dawn. She helped me and was effective in her job."

"The manager was so helpful and so nice. The facility was very clean and neat"

"Dawn is the best !!!"

"Great place"

"I would first like to start by saying Life Storage at 1654 Bushwick Ave is very clean & welcoming. Once entering into the building we were greeted with an inviting smile from Dawn Ferguson. She explained everything to my husband & I, showed us multiple storage units, even waited while we debated on which unit we needed lol. She’s great. If you need a storage unit Life storage is the place. Plus there’s an amazing security system (thumbs up)."

"I had several questions about my unit and was unsure of which unit to reserve. Thomas was very patient with me. Excellent customer service"

"Anyone looking storage life storage is it!!’ Store manager Dawn hands down is great. customer service, very friendly and prices are affordable."

"The facility is very clean and well taken care. Workers are helpful and kind. Highly recommend"

"I'm amazed how good is the customer service in this place, always helpful and very kind. Dawn and Thomas tou guys are doing a great job, thanks for all"

"Great place...Thomas and Dawn pay great attention to customer service. The place is very clean and easy to park"

"Thomas always hands on help and Dawn always kind and attentive. Thank you for the amazing customer service"

"Dawn and Thomas were great! Super clean and fast efficient service."

"To whom it may concern I would like to give this evaluation regarding customer service at Life storage in Brooklyn on Bushwick Avenue. The workers that attended to me names are Dawn Ferguson and Mr Thomas. These two individuals have greatly assisted me and moving into Life storage. I hereby feel that these two individuals should be recognized for their hard work and dedication thank you very much have a nice day."

"what initially caught my attention is how clean the facility appeared and how much room the garage bay had. i was able to reserve online, showed up with my loaded van. Jofet (sorry if i misspelled bud) was very knowledgeable and well mannered. helped with everything, customer service was off the charts. showed me a couple spaces and within 20-30 min i was out of there with my possessions already loaded into my new unit and off to my next errand. smooth, simple, CLEAN & friendly. all staff are friendly and well mannered. what more can you ask for in these troubling times? thank you again Jofet! 😎👊🏼"

"The process was simple and smooth. They provide excellent customer service. Kudos to Thomas, he was awesome."

"Dawn made our move out process the easiest most painless ever. Will be back as soon as we need storage again. Thanks Dawn and Thomas!!"

"Highly recommend. Great service all around."

"The new manager was really helpful and the office never looked and smelled so clean. I will recommend to all of my friends and family!"