Self Storage Units near East Flatbush in Brooklyn, NY 11203

"This location and company is the WORST!! If you value your things and they're worth more than $5,000 (the max insurance they provide), don't leave them with this company. They'll be nice, get you in, but if your things get destroyed because of THEM (as mine did), they will not and do not care. I told them back in May 2022 there was a leak in my unit. They did absolutely nothing to address the issue, although I reached out to Oscar, the manager, who even took pictures. I live out of state. When I came back to get my things in November...everything was even more wet, covered in mold and destroyed!! I was pretty much told, "Sorry, too bad." The Manager, although nice, it seems he isn't as savvy on how to handle anything unusual that happens; and, the Area Manager, Richard G., is as mean and cold hearted as he wants to be. I asked him if I could at least get my rental fees back from May to November, the months when my things were being destroyed. Richard said he had the ability to refund my rental fees but would not do it. I told him I would post reviews about my experience. He said do what you have to do. I let him know I'm a widow, a single mom who is currently unemployed, that I have NO furniture for us...no beds, dressers, table to eat on, bedding, etc. He didn't give a damn! No one EVER calls back from their "corporate" office. Stay away if you're not certain there will NOT be an issue. This company could care less even when you notify them ahead of time about an issue with THEIR facility that is causing damage to your things."

"My rental with LifeStorage began great, but I later found this company is the WORST!! If you value your things and they're worth more than $5,000 (the max insurance they provide), don't leave them with this company. They'll be nice, get you in, but if your things get destroyed because of THEM (as mine did), they will not and do not care. I told them back in May 2022 there was a leak in my unit. They did absolutely nothing to address the issue, although I reached out to the Manager (651 Utica Ave. Brooklyn NY), who even took pictures.  I was staying out of state with a friend. When I came back to get my things in November...everything was even more wet, covered in mold and destroyed!! I was pretty much told, "Sorry, too bad." The manager, although nice, isn't as savvy on how to handle anything unusual that happens; and, the Area Manager, Richard G., is as mean and cold hearted as he wants to be. I asked him if I could at least get my rental fees back from May to November, the months when my things were being destroyed. Richard said he had the ability to refund my rental fees but would not do it. I told him I would post reviews about my experience. He said do what you have to do. I let him know I'm a widow, a single mom who is currently unemployed, that I have NO furniture for us...no beds, dressers, table to eat on, bedding, etc. He didn't give a damn! No one EVER calls back from their "corporate" office. Stay away if you're not certain there will NOT be an issue. This company could care less even when you notify them ahead of time about an issue with THEIR facility that is causing damage to your things."

"Ashley thank you great service"

"Love the hours here"

"Alejandro was very helpful"

"There is no accessible anything for a disabled person. They told me that I will have to climb ladders to get into my room. However, if I want a room that I can access easily, it will cost a lot more money. I believe that’s discrimination against the disabled. But it seems that anything goes these days."

"Had a fantastic experience checking in! Friendly staff made it easy for us. Alejandro found us storage last minute - we originally booked at a different branch. Facility is new and clean."

"They were very nice and professional. I recommend everyone to come visit and store storage here."

"Great store Alejandro is super helpful worker"

"Amazingly great service"

"Clean and inviting."

"Always working with your customers"

"Love these hours. Staff is great"

"Steve is the greatest 🙌 thank you."

"Simone keep up the great work"

"Simone was so great she was so welcoming , very professional and polite. The service was great!"

"Simone, good service"

"Simone great service"

"Great service thank you"

"Amanda was amazing, very informative, very helpful, engaging and she was so patient with me. Am disabled and wasn't sure what I wanted but with her help and professionalism it was very easy. The unit was clean, there was locks and other storage options on hand to purchase with a discount once you open a unit and I couldn't have asked for anything more. Best customer service. Thank you Life Storage for hiring this amazing Employee."

"Great service"

"The service here is excellent Steve was very patient with me and he went all out to help me to get the best unit 👍 I am very pleased he explained everything to me. Thank you Steve you are the best."

"Amazing service"

"Thank you Steve for your help"

"great place to leave your stuff and very secure,good ventilation,have dollys and a second floor with elevator recomended for sure"

"Clean and inviting. Thank you. Store team works well"

"Thank you for your help. Staff here are the best."

"Clean and and professional. Thanks guys"

"Great customer service thank you Angela"

"Loved my experience at life storage , so impressed with the staff especially Angela !! She was so friendly, so informative, and very kind .. made me feel so comfortable and made it easy to rent the unit"

"Great service"

"Great service"

"Clean and professional"

"Can't beat this service"

"Easy and fast thanks."

"Great access hours 6am-10pm.... plus clean and inviting cant beat that."

"Great service thank you oscar"

"Thank you Nicole amazing service best lock I ever got check out the disc locks at this facility Extra safe to protect your items"

"Nothing but greatness. Thank you for your service"

"Great staff. Angela was a major help."

"Can't beat this location"

"Great service"

"Very good and convenient"

"Great service & really clean thank you nicole"

"Service above and beyond thanks"

"Storage here is great"

"GREAT SERVICE!!! I’m so happy this unit was built around my area it makes it very convenient for me and I’m always greeted and happy with the service I receive. Thanks again."

"Great service"

"6-10 access hours great"

"Thank you Nicole your amazing at what you do I will come again nice clean place and new"

"Can't beat it"

"Great service"

"Great and clean facility."

"Great service. Can't beat these access hours."

"Chris is awesome thanks for the help!!"

"Great place even better hours thanks Nicole for everything"

"Love this location"

"Beautiful facility. Working with Angela was a breeze. She was really informed, kind, patient, and fun to work with. They also have a couple parking spots in the front so it's easy to load and unload. Definitely recommend."

"Great help from Nicole thanks again 5 stars for you"

"Moved in needed a bigger size I called Nicole she helped me soon as I came back in everything was ready for me you guys are great nice clean location"

"Love the fact that your hours are from 6am-10pm daily. Great for my job."

"Thanks for your help Nicole you took your time with my husband and I definitely going to recommend great service"

"Angela is a great new staff. Love her. She's the best."

"Great customer service. Thanks guys"

"Nice Clean New Building Thank you Nicole for your excellent service great location"

"Great new location. Staff is amazing"

"Chris was very helpful and place looks great!!"

"Perfectly clean and very accommodating!"

"Thanks guys love this location"

"Great new location, access hours works best"

"Great customer service"