Customer Reviews - Life Storage #468, Hamilton Township
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We at Life Storage want to maintain the best storage facilities in Hamilton Township, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Hamilton Township (#468)
4.57 out of 5
based on 38 of our most recent Reviews
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5.0 out of 5
"I have work with 2 of your office the East Windsor N.J. office and the Hamilton N.J. office. The ladies at the East Windsor office were always so pleasant and extremely helpful the Hamilton office had nice people also."
May 23, 2019
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- Cynthia from Pennington, NJ
4.4 out of 5
"Overall I was very happy with my storage experience. I was there since the Lackland Days so I experienced several managements. Life Storage was very good. Naturally, I was never happy when the price went up but that happened relatively infrequently. You made closing out my unit very easy. I would use you again or recommend you to others."
May 23, 2018
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- Paul from Mercerville, NJ
5.0 out of 5
"Your store manager almost immediately invited me to examine a storage area. He was obviously proud of the facility. Very impressive!"
December 23, 2017
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- Catherine from Trenton, NJ
5.0 out of 5
"The van loan was a real bonus, city helped make things more efficient for me "
December 20, 2017
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5.0 out of 5
"Very happy with my storage space and the staff is very friendly and helpful "
August 27, 2017
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4.6 out of 5
"FELICIA AND GARY ARE TOP LEVEL REPS FOR YOUR COMPANY. THEY CERTAINLY CAN BE A PART OF ANY BUSINESS THAT I MAY HAVE OWNED, OR, WILL OWN IN THE FUTURE."
August 17, 2017
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5.0 out of 5
"My facility , Quakerbridge Road, Hamilyton Township, experience was way beyond "strongly agree.""
June 23, 2017
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- Julia from Hasbrouck Heights, NJ
5.0 out of 5
"The woman we worked with, maybe the assistant manager, was amazing. Would strongly recommend this location because of her. "
May 23, 2017
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4.7 out of 5
"All went well. As good as I could have hoped for, so happy with the facility and personnel."
April 26, 2017
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- Diane from Saint Michael, MN
5.0 out of 5
"Very accomodating, courteous, and extremely helpful! That is why I am renting for a second year in a row for you!"
April 20, 2017
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- Harlanda from Trenton, NJ
5.0 out of 5
"I in fact did recommend bobs storage to a friend who did also use the storage facilities..."
September 23, 2016
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- Thomas from Princeton, NJ
4.4 out of 5
"Feel very confident everything is under control at Bob's."
July 27, 2016
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4.4 out of 5
"Uncle Bob's met my expectations. Upon arriving to the storage building, I was met by a gentlemen who walked me through some of the units with a discount. However, the unit I needed was not discounted. Uncle Bob's is more costly then the other storage places in the area, but I liked that there was a moving van for me to use. So I signed up.
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July 27, 2016
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- Luke from East Windsor, NJ
5.0 out of 5
"Hello,
I knew that I needed to rent storage space but I've never done so and was out of my element. Upon entering your office, I was greeted promptly by a very professional and personable associate. I stated my needs and asked several questions and the associate was extremely helpful by showing me the options available. I was taken to see two units I had decided on with another associate and was never hurried in making my decision. Once I chose the unit that best suited my needs, I was taken through the paperwork thoroughly so there was no confusion. From walking into the office to walking out with my code and lock took no time at all and I left feeling very happy with my decision to rent a space at your facility. I have been back and forth several times to my locker and have always been greeted with a wave and a smile. Overall a great experience and I wouldn't hesitate to recommend your facility to anyone needing additional storage space. "
June 29, 2016
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5.0 out of 5
"Being a past customer, their attention to details and procedures made for an even better second year of summer rental for my son's possessions."
June 28, 2016
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5.0 out of 5
"I have used many storage places, but the U.Bob's on Quakerbridge road has been the best. I drive extra miles to use this location."
May 26, 2016
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5.0 out of 5
"I was never in need of a storage unit prior to UB's, however the process was without a hitch! "
April 26, 2016
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- Dwayne from New Brunswick, NJ
4.8 out of 5
"It was a great experience for me, cause it was my first time renting a space for storage"
April 18, 2016
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5.0 out of 5
"The storage unit was clean and I always felt safe. Have used other companies in the past and Uncle Bob's [Life Storage] was by far the nicest."
December 23, 2015
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- James from Hamilton Sq, NJ
4.3 out of 5
"Nice facility in great location, but a little pricey!"
December 23, 2015
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3.1 out of 5
"Way too,expensive. Increased over $40 in short period of time. Also the asbestos looking stuff shoved at the top of the units. Got all over my stuff. "
September 23, 2015
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- Gabriela from Clermont, FL
5.0 out of 5
"The person working in the office was extremely friendly, helpful, and informative. The space was very clean, and the entire process was explained to me very well. "
August 28, 2015
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4.4 out of 5
"A little over priced but served a purpose and met a need. Staff was exemplary."
August 23, 2015
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- Eugenia from Hamilton, NJ
4.6 out of 5
"No. I am pleased with the service and feel that my personal goods are secure. "
August 04, 2015
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- Cheryl from Hamiltown Twp, NJ
5.0 out of 5
"We used your facilty before when it was under different ownership and were pleased then and are pleased now. Thanks"
July 28, 2015
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3.4 out of 5
"Went there to update my credit card, next month I got a call saying my card wasn't right call the bank, the bank said nothing wrong with the card. Call the storage back they just told me there is nothing what we can do. I work out state don't have time to stop very often there l did ending up paying late fee twice in one moth
went to the office used the same card it did work fine, they didn't took of the late fees, seems like they don't care about the costumers my credit card was good (I think the put the numbers wrong.
Have a nice day
"
June 29, 2015
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- Samantha from Robbinsville, NJ
5.0 out of 5
"the custoemr service reps are all very helpful, friendly & courteous!"
June 26, 2015
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3.7 out of 5
"i am a long term renter. always pay on time, etc.
i wanted to rent a second unit but the cost was outrageously high.
i may have to move."
June 26, 2015
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2.7 out of 5
"I dont know why but when I went to my unit last weekend all of my belongings were/are covered in dirt and dust. It was not like that a few weeks prior when i was there. Im not sure if someone was using a blower to clean outside or in another unit but I am not happy that I will need to clean everything i have in that unit before using it! I would have went to the office but no one was there."
June 24, 2015
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- Phyllis from Lawrenceville, NJ
4.8 out of 5
"I needed a rental and this facility had the size I needed for even a month's free rent. "
May 27, 2015
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- Bob from West Windsor, NJ
5.0 out of 5
"The associate showed us the space before we signed anything which both my wife and I thought was great. Both the associate and other staff member were extremely helpful. A terrific experience!!!!"
April 29, 2015
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- Cynthia from Hamilton, NJ
5.0 out of 5
"The one thing I do not like is the gate to exit the storage area no longer requires a code to raise the gate. I felt my belongings were more secure when the exit code was required. "
December 29, 2014
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4.2 out of 5
"please list sizes of storage areas and prices in case the customer needs to change a storage area"
December 29, 2014
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5.0 out of 5
"Website took awhile to get going, which was understandable during the transition. And I HAVE recommended you to friends."
November 20, 2014
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- Elizabeth from Princeton, NJ
5.0 out of 5
"I was worried when ownership changed hands, but the staff under Uncle Bob's [Life Storage] was first rate. The transition was seamless, and when I moved out they couldn't have been more friendly and helpful. I'll come back to UB's if I need storage in the future."
September 23, 2014
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- Andre from Mercerville, NJ
2.6 out of 5
"Get your paper work together. I pay my bill every month and still you send me an over due bill for 2 months. I have complained over and over again to no avail"
September 18, 2014
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5.0 out of 5
"Clean and well kept storage facility. The staff are always friendly and helpful."
August 27, 2014
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- Harry from Hamilton Square, NJ
3.4 out of 5
"The reason for my middle of the road responses is because my storage unit size was not as advertised. I was told it was a 10 x 10 heated unit but it measures 10 x 9. I couldn't fit my shelves in because of the discrepancy. While the company adjusted my monthly payments, my trust is not there because the company wasn't straight forward from the beginning. They made changes when found out. Am I going anywhere soon? No. But I wonder if the temperature is maintained as it is supposed to be. Otherwise my experience of the facility has been as described in my answers to the questions. "
June 27, 2014
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