Customer Reviews - Life Storage #737, Piscataway
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We at Life Storage want to maintain the best storage facilities in Piscataway, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Piscataway (#737)
4.73 out of 5
based on 50 of our most recent Reviews
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- Deborah from South Plainfield, NJ
5.0 out of 5
"Very helpful every time I go there! Very personable! Love the unit"
June 11, 2018
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4.4 out of 5
"Lucas and the other gentleman was wonderful. Didn't like that the gate to the yard where the storage units were was open most times I went there. I do however understand that a snow plow hit the gate, but I don't think it was fixed in a timely manner. Other than that I had a great experience. Thank you Lucas!!!"
May 23, 2018
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5.0 out of 5
"Excellent service, Ray the fellow that helped us, was genuine and the type pf guy I'd want to go have a beer with."
March 26, 2018
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- Jacqueline from Park Ridge, NJ
5.0 out of 5
"I have been a customer since 1980 and this experience (changing to a different sized locker) was exceptionally pleasant and I would recommend Life Storage in Piscataway to anyone!"
January 23, 2018
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- Bruce from New Brunswick, NJ
4.2 out of 5
"I left the storage facility with no questions and I felt my stuff was secure. "
September 26, 2017
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- Deborah from Plainfield, NJ
4.8 out of 5
"Perfect place when I needed it most. Thank you guys for making it all pain free for me."
September 09, 2017
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- Kamicha from Paterson, NJ
4.8 out of 5
"had the perfect size unit anc close to my childs school"
August 09, 2017
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- Stefany from Plainfield, NJ
5.0 out of 5
"Almost felt like family! The rep was super
Friendly and helpful thank you so much wish everyone was as kind as him"
July 27, 2017
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- Angela from Piscataway, NJ
5.0 out of 5
"Both reps I met @ the Stelton Road, Piscataway location were friendly & courteous. I am happy with my choice of locations."
July 26, 2017
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- Laverne from Piscataway, NJ
5.0 out of 5
"Derrek was very, very helpful and Samantha was helpful with the truck rental."
November 28, 2016
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- Joseph from Metutchen, NJ
5.0 out of 5
"ok so i am already a customer, i was moving to a bigger unit because my other storage place didn't hold a candle to you. while we are moving stuff from one unit to the other one of your guys stops by and give us water and checks to see how we're doing in the heat. This is the standard others just can't live up to."
July 22, 2016
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5.0 out of 5
"Top notch service! I never worried about the security of my property in my storage unit. Great team."
June 23, 2016
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- Nancy from Toms River, NJ
5.0 out of 5
"When I had issues with my door they were handled quickly - can't ask for better then that!"
February 25, 2016
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- Amanda from Piscataway, NJ
4.9 out of 5
"The prices are fair. The customer service is beyond excellent. From the people on the phone at the general number when I reserved the space to the guy working all the time at my storage location, everyone was VERY friendly and helpful. I would absolutely recommend to anyone in need of a storage unit because my experience exceeded my expectations and I was very pleased!"
December 23, 2015
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- Marlene from Piscataway, NJ
5.0 out of 5
"I had a wonderful experience with Uncle Bob's [Life Storage]. Raymond and Lucas were extremely helpful. Their customer service was fantastic. Their suggestions helped make my moving and storage situation less stressful. I have told everyone about the great experience I had dealing with Uncle Bob's [Life Storage]."
November 23, 2015
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4.9 out of 5
"Uncle Bob's [Life Storage] was extremely helpful, friendly and sympathetic to my needs. The exact opposite of the U-Haul company."
November 03, 2015
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- Lynn from Highland Park, NJ
5.0 out of 5
"The gentleman have always been very pleasant and extremely helpful.
"
October 27, 2015
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- Ronald from Piscataway, NJ
5.0 out of 5
"Extremely helpful is selecting the right size storage unit, and highly professional attention to process and positive service when ending my contract. Definitely will come here first next time storage needed."
October 23, 2015
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5.0 out of 5
"Very professional and efficient, knowledgeable service provided by the staff. Facility is clean, neat and organized. I was really impressed."
September 01, 2015
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- Stephanie from Piscataway, NJ
5.0 out of 5
"I believe the representative who assisted me was named Lucas and he was very helpful in every way possible. He was kind, friendly, and very informative. I work in customer service and in my personal opinion this rep went above and beyond to make sure that we had a smooth transaction when deciding which unit to go with. I would like for him to be recognized for the work that he does because in today's society I feel as though people in his situation are not always appreciated and he was amazingly awesome. I would definitely recommend Uncle Bobs to anyone looking for an easy going experience. Thank you for your assistance."
July 28, 2015
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- Lynnann from Piscataway, NJ
5.0 out of 5
"Helped direct the moving truck and helped jump start my mom's cars and when I'm there they always check to make sure I'm ok and ask if I need help with anything. They are very sweet guys that's work there and they are always willing to help with a smile.!"
June 26, 2015
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5.0 out of 5
"The customer service was great and the storage facility fit my needs."
May 29, 2015
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- Leonard from New Brunswick, NJ
5.0 out of 5
"It is always clean and well maintained, with prompt friendly service. "
May 27, 2015
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- Mary Lou from Piscataway, NJ
4.9 out of 5
"I think every one there is very nice and knowledgeable I recommend a friend who is now storing with you also "
April 28, 2015
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- Verna from New Brunswick, NJ
4.3 out of 5
"my mother passed and we needed to get family pictures. the only thing we had was ice scraper for our car, so that what we used to pick away at the ice. they saw us on camera and came out to help. if the did those pictures would have had to stay until the ice melt. thank the gentleman that came out with the snow shovel and ice pick. "
April 23, 2015
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- Gregory from South Plainfield, NJ
4.2 out of 5
"You need to do a better job of clearing snow away from storage buildings. Sometimes it is next to impossible to gain access due to snow piled up in front of doors, not to mention the liability of having someone falling and injuring themselves attempting to gain access. It has almost happened to me on several occations."
April 18, 2015
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- Gloria from S. Plainfield, NJ
5.0 out of 5
"I've been a customer of Bob's storage for about 4 years now...I wanted to take a minute to compliment the changes made to this facility recently...especially the customer service! I have had a lot of very negative experiences at this facility in the past and was reluctant to return but needed a bigger unit then I currently had...the customer service & friendly atmosphere now is such a pleasant surprise. I've mainly dealt with Raymond in the past few weeks and cannot say enough about how professional, informative & friendly he is...what a big difference! The office was clean, smelled nice & although it is usually busy when I go in, Raymond deals with everyone in the same manner, he's fast, but you do not feel rushed, he's consistent, attentive & friendly...very professional! I really hope you acknowledge him, he is the change this place needed!"
April 02, 2015
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- Susan from Piscataway, NJ
4.2 out of 5
"Everything went smoothly. The front gate is so loud though."
March 28, 2015
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- Kasey from Piscataway, NJ
4.5 out of 5
"No sneaky price changes, everything I was told on the phone was true when I arrived, storage space is clean and tidy, easy access.
The storage space could use a light though."
January 26, 2015
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- Linda from Piscataway, NJ
5.0 out of 5
"We have never needed to rent a storage facility before so the experience was a new one. The staff was professional and very helpful."
November 04, 2014
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- Alejandro from Fitchburg, MA
4.5 out of 5
"The associate understand my needs and was more than helpful to get my storage space."
October 28, 2014
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- Albert from East Brunswick, NJ
4.8 out of 5
"Winter snow was not cleaned from in front of unit promptly."
September 28, 2014
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4.8 out of 5
"Very friendly. I never did a storage space before and the young man was very nice and very helpful."
August 27, 2014
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- Frank from Piscataway, NJ
5.0 out of 5
"The only thing I would say is the rates are a bit high but other than that the site is well run with helpful, friendly staff."
August 26, 2014
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5.0 out of 5
"Thank you for a clean and orderly storage center and a user friendly website!"
August 04, 2014
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- Chanta from South Plainfield, NJ
5.0 out of 5
"I was in a bind and needed quick services immediately and both the gentleman over the phone doing the reservation and the assistant manager on site were courteous and quick. "
June 26, 2014
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- Selvin from Plainfield, NJ
3.5 out of 5
"Hi,one time I had to finish a job and I got to the storage one minute after 10 pm and I was not able to get in.
I had the truck loaded with tools that I had to take to another town because of that.
That it's not nice at all, there should be a way to solve that issue.
and one time my payment didn't go through and found my space locked few days later, I had to buy new tools that I was not able to take out, I would've had to wait until they open.
Other than that it's okay."
June 18, 2014
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- Colin from Piscataway, NJ
4.8 out of 5
"Mae, the employee at the Stelton Road location that assists me, is very professional & attentive to our needs."
May 28, 2014
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- Joann from Piscatatway, NJ
4.6 out of 5
"the only thing that I would like to tell you is that I found dry leaves and dust in my storage unit, I was thinking that did anyone use a leaf blower to clean the roads near the units?
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May 23, 2014
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4.6 out of 5
"I was able to get what I needed at a reasonable price."
April 25, 2014
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- Elizabeth from Piscataway, NJ
4.6 out of 5
"my only problem was the lack of being able to access my storage unit 24/7. since only a pass code is required to access the unit i didn't understand why there were limited hours to visit the unit, which caused some complications when using my storage unit. other than that i was completely satisfied"
March 30, 2014
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- Danielle from Piscataway, NJ
4.1 out of 5
"As a petite woman, I always had to have safety in mind, especially when i visited the property after sundown. I felt the security was pretty good, though every once in awhile the gate would be stuck open and anyone could get it."
March 23, 2014
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- Lorraine from Piscataway, NJ
4.2 out of 5
"The people that I am in contact with at Uncle Bob's are always friendly. The only complaint I have is that I wanted to pay my bill the 3rd Friday of every month and I was told that it had to be the first of every month. Which is the reason I am late every month because the third Friday of every month is the earliest I can always pay and so I have to always pay late fees. Other than that I enjoy everything else about Uncle Bob's."
March 06, 2014
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- Jonathan from Piscataway, NJ
4.6 out of 5
"Although probably too busy it would have been helpful to contract people to get at least a foot or two in front of the doors shovelled would allow entry especially when absolutely needed. Could be expensive but will be absolutely delightful."
February 28, 2014
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- John A from Piscataway, NJ
5.0 out of 5
"It was clean and neat even though we arrived in a snow storm!"
February 18, 2014
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4.3 out of 5
"I am very happy with my service at Uncle Bob's Self Storage. My only complaint is that sometimes it is very difficult to get a person on the phone when I call your office. "
January 02, 2014
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- Michelle from Dunellen, NJ
4.4 out of 5
"The service and staff is wonderful.
I have one complaint. 2 of 3 lights in the back on building "R" facing my unit in building "Q" are out. I reported this to the young lady in the office. She said they were aware of the situation and they were reporting it to maintenance. It's been over a week and more lights are out and none have been fixed.
I have not been to my unit in a few days & this issue may have been resolved but the delay in maintenance was frustrating (it's a little creepy back there with no light)."
November 18, 2013
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- Kimberly from Dunellen, NJ
4.6 out of 5
"I would definitely recommend your facility and also consider using it again myself in the future if the need ever arises. Thank you very much for everything."
August 26, 2013
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4.5 out of 5
"I accidentally put my lock on incorrectly, and the next day I got a call from Uncle Bob's informing me of this, and they temporarily locked it for me until I got there to put my lock on correctly. It was nice to know that someone was watching out for me and my stuff!"
August 25, 2013
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- Betty from South Plainfield, NJ
4.5 out of 5
"I am impressed with how the premises are
kept and I feel secure whenever I come
to my unit."
August 18, 2013
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