Self Storage Facility near Paterson in Wayne, NJ 7470

"Excellent service"

"Mad good places to store stuff in there"

"I highly recommend Life Storage in Wayne, NJ. The facility is clean and well marked to find your unit. Tatiana was a pleasure to work with. Plus we signed up online, so all we had to do was read our email, enter the code to access the building and that's it. This is our second time using them."

"The service from the staff was amazing and informative"

"Tatiana & Sergio have been absolutely wonderful with the entire moving experience & helping with my storage unit options. They are very knowledgeable, the LifeStorage facility is very clean, & the accessibility is excellent compared to other storage facilities. I highly recommend the team & facility in Wayne - They are great!"

"Amazing customer service, very helpful and knowledgeable and quick to set up my new unit."

"Cheap and clean storage place. Tatiana was super helpful and explained everything very throughly."

"Tatiana was amazing!!!"

"I’ve never had any issues with the Wayne Life Storage, they’ve always been helpful, professional, clean, and accommodating!"

"Friendly and helpful staff; very clean facility."

"Tatiana and Sergio are very cordial and very welcoming. Great check in experience."

"Fast & friendly"

"Tatyana, was very amazing, very professional and friendly. The check in process couldn't have been any quicker or smoother"

"Clean facility, friendly staff, they met all my needs. I couldn't ask for more, thank you for making the process super easy."

"Tatiana was such a blessing. She helped me out in such a difficult time, thank you!!"

"Great service"

"Tatiana is the greatest, Great help"

"Friendly employees, no issues, rented for a few months and everything ran smoothly"

"Awesome customer service. Every time I've needed any assistance, Tatiana Cano and Sergio have guided me and help me through my situation. I have always find them to be professional, knowledgeable and courteous."

"Tatiana was FANTASTIC!!"

"The manager at this location name Tatiana Cano is so polite and has so much knowledge she explained everything to me and answer all my questions that I had I would definitely tell all my friends and family about the experience that I had at this location. Will recommend for sure"

"Best customer service ever experienced! I have been a customer for over 2 years. The managers Tatiana and Sergio are the most hard working and friendly staff offering outstanding customer service. I highly recommend this location where you can be assured you are always taken care of with your storage needs. Thank you so much!"

"Tatiana was great"

"Great service,"

"Location was clean and safe. Sergio at Life Storage in Wayne, NJ was very concise, helpful, and thorough. He helped me out in a pinch and always took the time to explain anything I could do further to improve on my situation. Give Sergio a raise!!"

"Tatiana was of great help ! Kind and answered all my questions"

"Tatiana was amazingly helpful and kind. Great service."

"Tatianna was very helpful and friendly. Great service!"

"Tatiana and Sergio was very attentive and professional"

"Great service. Been using them for 6 months. Easy process of leaving. Clean facilities and cameras everywhere. Had no issues"

"Great experience and price all around. Thank you!"

"I have been storing my items here for over 10 years and can highly recommend this facility. Units are clean, secure and easy to access; ample parking exists with many carts for moving things; and staff is friendly, knowledgeable, and patient. Special shout out to Tatiana Cano who always takes the time to explain any changes or policies around billing. Even though it's part of a large corporation, it feels like you're getting serviced by a small family business. Store here with confidence!"

"Place is clean and easy to rent. Great place !"

"First of all the telephone representative, Barbara, answered all my questions and reserved my unit to the end of a day. No deposit required. A few minutes after hanging up the phone, Sergio called me to go over some of the information of the unit, lock and pricing as well as office hours. Both representatives were very friendly! I wanted to check out the unit to compare sizes, so I went to the place and was welcomed by Sergio and Tatiana in the office. Sergio took us up to the 2 units we wanted to see and then handled our paperwork on the one we chose. The units were very clean and staff was beyond friendly! Highly recommend!"

"Very accommodating to our requests and questions. Sergio and Tatiana were awesome setting us up with a unit same day! Very polite and friendly! I recommend this location for your storage and moving needs!"

"Awesome service at this location, clean, well lit and professional."

"I met tatiana at another facility she was such great help!! Her customer service was impeccable"

"amazing facility amazing staff"

"Tatiana was great and very professional"

"Great experience with Tatiana!"

"Recommended here from the Norwood facility- they didn't have a size i needed so the girl in the front told me this place would better suit me. i was nervous at first but once i saw my unit and the facility i was ok. Staff is great they walked me through everything step by step. location is great actually closer to me than the other one and it's next to a mall so that's a plus. very clean inside !!"

"Been using them for years now staff are helpful the units are on a second floor elevator only way to access them by Willowbrook mall In Wayne"

"Very clean facilities with helpful staff. Sergio is very helpful and friendly with customers! Second floor elevator access also adds an extra bit of security and comfort."

"Loved the attention the staff gave us for any request we had, always willing to help and assist us. Also, vacating the premises was very quick and easy. I was expecting to be told that they need a few days or I need to send an email... but no, it was right then and there, after confirming my space number, I signed out!"

"Tatiana was very nice, informative and professional with questions and concerns about storing my items. The property was very clean as well too,"

"Oz was very helpful going ober vacating procedure."

"Been with them for years. Staff is always friendly, helpful and knowledgeable. Thanks guys!"

"Oz was very helpful explaining where to unload and taking me to my space to see exactly where its located. Would recommend this facility."

"I will never store anywhere besides LifeStorage -- because Tatiana at the Wayne, NJ location went above and beyond in terms of customer service.  She is a fantastic representative of the company, as she strives to really understand her customer's needs and help them find the best solution possible.  I had a rather complicated storage issue (I needed to downsize from a different unit at the same location, but I was coming from out of state, and this was all during covid, and then my plans changed and I had to postpone... etc, etc) and Tatiana was incredibly patient with me as my plans evolved and she helped advise about the right storage space and price point for me.  It's amazing how one person can impact your whole view on a company!! Bravo!"

"Easy process. Competitive pricing. Tatiana was specially great throughout. Great customer service."

"Oz was very helpful answering my questions and facility was clean."

"Great staff."

"Quick and easy to rent a unit online and a clean, spacious area to store my belongings once there. Would definitely recommend to anyone who needs extra storage space."

"Tatiana was so helpful! Great service"

"Easy to rent the space, place is clean , and people are professionals. Great place !"

"Clean, safe, never feels crowded at all. Convenient.....     Highly recommended! You park extremely close to the elevators     No need to wheel items across a parking lot."

"They have no trash bins to throw away things to me i believe that ther should be a place to dispose of your trash"

"The Wayne facilities are clean and managed by the nice most helpful people."

"Clean, safe and friendly staff"

"Tatiana was very nice and addressed all of my problems. Very clean storage facility, great workers."

"Nice staff, and good customer service. Very helpful esp. when I lost my keys several time."

"Staff is very helpful and friendly made my stay very welcoming recommend to any one who needs storage."

"Great place. Secure and clean. Rates are decent as far as storage goes. Staff is friendly."

"This site was recommended to me. After visiting the store I saw it was clean and secure. I read some the comments here. Specifically about the employees having a key to my lock. I was a little hesitant, but because that really didnt make sense... I decided to checked on google and saw that wasn't the case. In fact it's not even true. I would suggest you actually visit the store. Or check on Google as there are a lot more honest reviews. Also they don't offer disposal but what place does? Honesly, just take your garbage home. Also their rates have been the lowest and most affordable I could find. Although don't let that make you think the place is shabby. The site was very clean and tidy. Staff was very kind."

"Great customer service 10/10 would recommend."

"Location is very clean. The manager Tatiana is always smiling and ready to help me. I recommend this location to everyone. Rental process was easy and any questions I had were answered quickly and efficiently. I really cannot say anything negative. Save your time shopping around and just rent here. You will not regret it!"

"Convenient location for shopping, dining, and family entertainment once you finish your storage needs. Friendly staff and clean facility."

"Tatiana was very kind. Great customer service. The facility is always clean and the staff is always happy and ready to help. Would recommend them to everyone!! Nothing was hidden, everything was clear online so I didnt have to worry about any surprises or hidden charges. Thank you again!"

"Nyjahwan Shepperson was very professional with the process. Simple easy convenient storage"

"Nothing to say here. I am enjoying the hours of the site and can always get in and out with no hassles."

"Very friendly and competent staff. Good prices."

"Well run establishment. Good employees. We'll use you again as needed. Thanks."

"Location is clean and staff is very efficient. Sergio is always happy to help! Thank you for always helping my niece"

"Great service at #466, the lady at reception she was very polite and do excellent job, I love that place I can absolutely recommended to my friends and every person ask for storage place. Thank you so much !!"

"Within six months of being a customer, the company raised the storage rate fee. They used the pat phrase "Recently, rental rates have increased due to greater demand in your area." This is the exact same phrase I've seen in other parts of the country as customers complain online of this abuse.  This excuse for raising rates is not supported by any facts and is nothing more than a ruse to extract more money from the customer. Further, there is no reason why "increased demand" should affect a current customer's rate. It should only affect future customers seeking a storage unit. This is a disreputable practice and the authorities should look into this form of fraud."

"The associate that helped me the last 2 times I needed a storage unit was very professional and extremely helpful. His name was JP Acuna. He is excellent. I would rent from him again when the need arises."

"i was very satisfied "

"They found me a suitable unit for my needs at a reasonable price"

"Employee was extremely helpful and had a great attitude."

"I feel that my belongings are secure and I appreciate the easy access and availability of entry."

"Great customer services "

"Employees are Friendly and Professional. Facility is perfect for my storage needs."

"Your associate. JP, was extremely couteous and helpful. Kudos to him!! Very happy with my initial experience!!"

"The staff at the Wayne NJ office were wonderful! Helpful! courteous! went above and beyond!"

"Tatiana has been a wonderful. Thx. "

"Could lower price"

"Storage space is very convenient. Staff is courteous. "

"I was pleasantly surprised...had reservations about putting my things in storage...and now feel so much better"

"The whole process was very easy!!! So happy I'm there. But even your home you grow into your space. So I think i need a bigger unit. Thank you for making my transition so easy. "

"The staff in the Wayne office were always very accommodating. "

"it was a very pleasant experience ,everyone was very helpful especially the gentleman, do not remember his name,"

"Absolutely loved it for the time I had the unit. Will DEFINITELY come back if I ever need one again."

"I love every about this place. And if I need a place for my things again. Uncle bobs is my place to go. Thank you "

"your pricing went up on my unit and I am completely unsatisfied with this. Will be changing my unit to another company if my rate goes up a penny"

"The facility was bright, well-lit, and clean, and I always felt safe while there."

"Convenient hours"

"When I had decided to leave the storage area, JP was very helpful over the phone in assisting me in making it happen. I moved out of the unit on Sunday, 9/6 but was paid up until 9/12. Although I did not reach out to confirm when I left, I was assured that there was a daily check and the office would know when I vacated. To this day, I have not been credited back for the additional days I paid/covered. Also, when I was moving out, it was very inconvenient to not have a dumpster accessible to dispose of the trash from the unit. I understand that people would take advantage but for the amount I paid each month, never late and always updated credit card information as soon as possible, this seemed a bit unreasonable to me. I not only move my belongings but had to take bags of trash in my vehicle because the dumpster onsite was for "management only". If/when I ever do decide I would need a storage unit/facility again, I'm sad to say, it would not be Uncle Bob's."

"I rarely come to visit my stored belongings. When I do, I usually do not go to the office."

"Served my purpose. Woman in office very nice and helpful."

"Although I mostly deal with your representatives over the phone, I'm always dealt with respectfully and attentively. I have no criticisms regarding your storage facility. Very satisfied. "

"Very satisfied with the space and feel that I don't have to worry about the safety of my storage items at the Wayne location."

"Tatiana is the "manager" I usually speak with and she represents your company very well. She is always professional, courteous and helpful."

"Went well above and beyond "

"Did meet and went beyond"

"I have been a customer since 2008. The store manager Tatiana has been a life saver. She is always smiling and ready to help me with whatever problem I may have. So thank you for your great service. Place is always clean and I love that it's inside so that I don't have to deal with the hot or cold weather!"

"Your staff and facilities have been great. The attitude of your staff is better than most that I have dealt with. "

"In the transition to new ownership few months ago, it all went smoothly. I'd use facility again if needed. "

"Everyone is so helpful and friendly. They remember me by name. Even over the phone. They are wonderful"

"The front desk was so helpful and it was a pleasure to rent from them."

"I have been at this facility for many years. The newest addition is Rene and she is the best. She always gives me the best options and helps beyond her job. I thought about moving closer to NYC but the service is better in New Jersey."

"The storage facility is fine and suits my needs. I use this particular location because I've had excellent service from the employees there. My first question to them when I learned Uncle Bob's [Life Storage] would be the new owner was if the same people would be staffing the facility. They are, so I'm still there. One day, I hope not to need this storage, but till then I'm pleased that I'm able to have it at Uncle Bob's [Life Storage]."

"would like access to a dumpster to dispose of items no longer wanted. "

"I used another place once and your place is better, bigger, cleaner and less expensive which is a very important aspect for me."

"The unit is supposed to be climate control but during the summer time it was hot and humid every time we accessed the facilities."

"It was good. It's storage, lol. I don't get all enthused over storage, but your c many made it a painless process and went out their way to make every part of my move as easy as possible. Only thing I think you can improve on would be to have a larger selection of rental trucks and trailers. But none the less, it was a good experience strong with Uncle Bob's [Life Storage]. "

"The manager at the Wayne, NJ location has gone above and beyond to help me. I can't say enough good things about Tatiana. "