Customer Reviews - Life Storage #450, Lakewood
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We at Life Storage want to maintain the best storage facilities in Lakewood, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Lakewood (#450)
4.87 out of 5
based on 46 of our most recent Reviews
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5.0 out of 5
"your storage facility was always accessible, well lit, immaculately clean, and bugfree. there were never any issues with leaks or flooding. There were always carts available for moving stuff in/out."
April 23, 2019
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5.0 out of 5
"Lisa and Dawn were excellent, two of the nicest people I have ever met! Customer Service was the best!"
March 23, 2019
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- Debbie from Toms River, NJ
5.0 out of 5
"I never rented a storage space before and when I filled out my information online for my reservation I was contacted first thing in the morning the next morning. The representative from the office was personable and informative. When I arrived at the office to complete my information and utilize my new storage space I was greeted in a pleasant and friendly manner. She ensured to review everything with me and walked me to the unit and test my access code. She really made me feel confident with the whole process."
February 17, 2019
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- Barbara from Lakewood, NJ
5.0 out of 5
"Lisa and Dawn showed us a rental unit that was clean and explained the details. They were very knowledgeable about the facility and sold us on a rental unit. They are always eager to lead a hand when we are there."
January 17, 2019
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5.0 out of 5
"Friendly experience. I was happy with how easy the process was to rent storage space. Easy access and egress."
October 27, 2018
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- Anonymous from Toms River, NJ
5.0 out of 5
"Whenever I come in to my unit, the staff, whether in the office or outside well always wave hello. very friendly, warm, and welcoming place"
June 01, 2018
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- Robin from Manchester Township, NJ
4.8 out of 5
"the facility could use a few non-metal moving carts. the metal ones are VERY noisy. and they are heavy. thank you."
May 28, 2018
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- Donna from Toms River, NJ
5.0 out of 5
"The Associate was very helpful and extremely nice. I transferred from one Life Storage to a facility closer to me and he gave me information that the other facility never told me."
May 26, 2018
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5.0 out of 5
"We were initially greeted by Fran who was very friendly and helpful. She walked us around the property and showed us a few spaces available. We were very happy because other storage companies did not even bother to show us any units. A few days later, we followed-up at the Office and spoke with Andy. He was also very nice and informative. Andy showed us a few units with different sizes and explained the benefits. He had a good sensor of humor and answered all of our questions. The location is nice, clean, secure, big, and easy to find. We are very satisfied."
April 19, 2018
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- Colleen from Middletown, NJ
5.0 out of 5
"they were great! Had a lot of snow & had to get into the unit. I pulled up & they were already shoveling the snow from in front of units 1st thing in morning so people could have access."
January 27, 2018
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5.0 out of 5
"I appreciated the service I received and was extremely happy with my experience."
November 23, 2017
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- Dwayne from Seaside Heights, NJ
5.0 out of 5
"Everyone was very professional and extremely helpful"
October 27, 2017
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- Rosemary from Lakewood, NJ
5.0 out of 5
"Lisa. At life storage was absolutely great!!! She was always so pleasant and helpful. She is an asset to your company"
September 23, 2017
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- Gilbert from Lakewood, NJ
5.0 out of 5
"Great place and feel very secure my belonging are keep protected thank yous all very much"
September 21, 2017
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4.8 out of 5
"I was greeting and helped to write down the new codes. The service person was pleasant and helpful.
Due to some health issues and then the change in management, I was not able to visit the facility for over a year. I recently pulled out some items to put into my new home. Everything was as I left it and in excellent condition. It is always clean and neat."
September 05, 2017
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- Louis from Toms River, NJ
5.0 out of 5
"Even though I pre-registered online, when I arrived the computer system was down. I was not able to wait to complete the transaction since I had to make another stop. They called me as soon as the computer was fixed shortly after and I was able to complete the transaction quickly."
August 26, 2017
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- Lori from Beachwood, N.J.
4.8 out of 5
"Pleasant atmosphere and associate is friendly and efficient."
July 17, 2017
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5.0 out of 5
"Lisa is amazing. What a great manager!! Always there to help me. "
June 23, 2017
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- Harvey from Pepper Pike, OH
5.0 out of 5
"Had a great experience at the Lakewood Lifestorage. Moving furniture and boxes into the unit and periodically adding more stuff to it have been easy and quick. Every employee I've spoken to has been very eager and very helpful. Overall, just a pleasure to store my stuff with you!"
June 14, 2017
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5.0 out of 5
"I was quite surprised how easily the experience went. I'll definitely recommend your facility to my friends. "
May 25, 2017
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4.9 out of 5
"I had never used a storage facility. This experience was quite satisfying the location was shown, condition well above expectations. Accessibility is not an issue.
Gotta give you an "atta boy". "
March 02, 2017
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5.0 out of 5
"LISA AND JEREMY WERE ABOVE THE CALL OF DUTY THEY WERE ATTENTIVE TO OUR NEEDS THEY WERE KIND AND COMPASSIONATE"
November 23, 2016
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- Nancy from Toms River, NJ
5.0 out of 5
"We are very happy that we chose Uncle Bob's for our storage needs. Thank you for all your help."
August 01, 2016
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- Maryanne from jackson, NJ
5.0 out of 5
"The sales associate was just wonderful. She patiently answered my questions and walked in the rain with me to show me the space. It was so easy."
July 27, 2016
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- Diane from Toms River, NJ
4.8 out of 5
"Very please employees , very professional and helpful"
July 01, 2016
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- William from Lakewood, NJ
5.0 out of 5
"Staff wasn't just friendly, but became like friends. I'll always remember how they went above and beyond!"
April 24, 2016
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5.0 out of 5
"Excellent service from the manager, Jim, and his associate, Edith. Both exceedingly helpful. "
October 16, 2015
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- Colleen from Pt. Pleasant, NJ
5.0 out of 5
"Jim & Edith are AWESOME!!! Incredibly kind, courteous & helpful. Highly recommend this location!"
September 21, 2015
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5.0 out of 5
"The overall customer service from James and Edith was excellent. They did not rush me through my questions, they were friendly and I felt comfortable speaking with them; receiving good customer service is important to me and I definitely got it here. Also important to me and am very satisfied with is the cleanliness and security at this facility."
August 14, 2015
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5.0 out of 5
"Jim and Edith are always professional and courteous. "
August 04, 2015
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5.0 out of 5
"Very polite and helpful. People were friendly and courteous. Everything met my needs."
July 28, 2015
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5.0 out of 5
"Very nice operation, nicer than Treasure Island(which was not bad and was what the place was when I originally signed up).
The manager at the Lakewood NJ Uncle Bob's [Life Storage] was pleasant and very helpful, I would definitely use them again should the need arise."
July 23, 2015
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- Bettysue from Port Charlotte, FL
5.0 out of 5
"Exceeded my expectations. They are wonderful. Great Customer Service.."
July 17, 2015
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5.0 out of 5
"Jim and Kelly and the woman who helped us in the lakewood store were so helpful and pleasant. I had such a great experience. I will always highly recommend your company. Thank you. "
June 26, 2015
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5.0 out of 5
"All though a truck was included to help move, which was very nice, it wAs not mover friendly ."
June 26, 2015
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5.0 out of 5
"The water drains are a bit sunken. Can these be repaired? Rt#70 area.
Thank you,
Gary"
May 27, 2015
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- Michael from Lakewood, NJ
5.0 out of 5
"Edith is a great asset to Uncle Bob's [Life Storage]. She could not have been more helpful."
May 18, 2015
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- Timothy from Barnegat, NJ
5.0 out of 5
"Great experience. Edith was very helpful in setting up our account with Uncle Bob's [Life Storage]."
May 16, 2015
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- Ann Marie from Sea Girt, NJ
5.0 out of 5
"Very friendly and knowledgeable about storage facility. Went above and beyond to make sure we felt safe about leaving our belongings. We never used a storage facility before but will definitely use Uncle Bob's again. "
April 29, 2015
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5.0 out of 5
"The manager (Jim) went above and beyond in helping me with this rental. It was a wet day and i was not sure if all items would fit.it was nearing the end of the day, and he stayed and was willing to get me another box if needed at the last minute. This was my first time renting and he made it easy and convenient!! Thx to staff!!"
March 27, 2015
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4.8 out of 5
"Everyone I spoke to or dealt with was friendly and knowledgeable. We had some extenuating circumstances and Edith and Jim were so helpful, making sure I would get my unit in time. Great job!"
January 05, 2015
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4.4 out of 5
"We were able to get a smaller unit in the same building which saved us much time and energy. We were thrilled with that!"
December 30, 2014
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3.4 out of 5
"Edith helped us out with obtaining our storage bin.
She was extremely professional and courteous with her presentation."
November 26, 2014
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3.0 out of 5
"My answers reflect my opinion since I obtain my storage unit from Treasure Island. I have had one encounter with an Uncle Bob's employee and she was wonderful. I am hoping that is the trend."
August 28, 2014
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- Debora from Manasquan, NJ
4.3 out of 5
"FYI: On reviewing my account summary I realize that my payment is one cent short. &93.08 instead of $93.09. I apologize. What should I do? I know that everything is done by computers now."
August 23, 2014
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4.8 out of 5
"Will U-Haul trucks be rented there?
If the trucks will be rented, will there be "renting & hookup help?"
July 25, 2014
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