Customer Reviews - Life Storage #735, Brick
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We at Life Storage want to maintain the best storage facilities in Brick, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
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- Overall Rating for Life Storage in Brick (#735)
4.88 out of 5
based on 54 of our most recent Reviews
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- Richard from Lakewood, NJ
4.8 out of 5
"Everything was explained to me and my wife very well and the staff was professional"
April 18, 2019
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- Nicholas from Jackson, NJ
5.0 out of 5
"Mike was outstanding. I only rented my unit for a little while due to waiting to close on a new house. Not only was I able to get the unit the same day as reserving it online, but the moving truck was available which helped greatly. Highly recommend"
July 23, 2018
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- Victoria from Lakewood, NJ
5.0 out of 5
"Both Regina and Michael were very helpful and so pleasant to visit with any questions or concerns. I am going to use this facility for all of my moving and storage needs. I highly commend them on their hard work and maintenance of the facility. Very clean friendly and secure environment. Thank you!"
July 10, 2018
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4.8 out of 5
"Michael was very nice to deal with he did not rush me through anything and answered any questions i had."
April 10, 2018
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5.0 out of 5
"The Management in both locations we have storage (Rt70 Lakewood & Brick Blvd) are always helpful & make us feel safe when we work in our units. "
October 26, 2017
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- Deborah from Toms River, NJ
5.0 out of 5
"All questions were answered and everyone is very friendly and helpful."
May 24, 2017
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5.0 out of 5
"I had property that was damaged, and the staff was very helpful in resolving the issue."
May 23, 2017
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5.0 out of 5
"People at the Brick location are great to work with."
April 27, 2017
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- Elizabeth from Toms River, N.J.
5.0 out of 5
"My family is going threw a very hard time and everyone was so kind and very helpful in ways I never expected, the crew was just awesome, it was a humbling experience, nice to know there are good people out there!!!"
March 27, 2017
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- Thomas from Toms River, NJ
5.0 out of 5
"Michael was extremely helpful when I came in as was Regina when michael was not there. I will use them again if the need arises."
February 23, 2017
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5.0 out of 5
"I was searching for a storage near my home to store things from an apartment I was emptying. Uncle Bob's [Life Storage] was the first place I went to see. The hospitality I received and enthusiasm of
Mike made my decision easy. I looked no further. Everything was taken care of quickly and professionally. I was more than satisfied with everything. I also took advantage of the courtesy rental truck with no problem, which was greatly appreciated. I would highly recommend Uncle Bob's [Life Storage]."
July 27, 2016
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5.0 out of 5
"I found your employee to be very helpful and friendly. She did not rush me she went through everything and explained everything."
May 25, 2016
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4.8 out of 5
"The associate was very helpful and friendly and very informative. The space was clean and the grounds have been consistently well kept everytime I go there."
April 25, 2016
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- Loretta from Lakewood, NJ
5.0 out of 5
"Michael was very helpful during our move to Uncle Bobs [Life Storage]. I was going to be late picking up the truck. He explained that it was not a problem. We kept in contact through out the day and was very accommodating. Thank you Michael "
March 31, 2016
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4.7 out of 5
"Fast set-up service, neat & clean facility, fair price."
December 19, 2015
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- Kelly from Toms River, NJ
5.0 out of 5
"Regina was very helpful and great to deal with. She made this a very easy process."
November 01, 2015
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5.0 out of 5
"The level of professionalism was fantastic. Great work. "
October 30, 2015
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- Carol from Seaside Heights, NJ
5.0 out of 5
"Making everything convenient, the truck rental, a flat bed to transport everything from truck to unit. Even able to buy the lock."
October 27, 2015
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4.9 out of 5
"The information provided and assistance I received was above what I had expected. The staff was extremely helpful with the rental of both the unit and the truck. "
October 26, 2015
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- Karen from Manchester, NJ
5.0 out of 5
"The woman in the office was very knowledgeable and eager to help. She was very good at her job!"
August 28, 2015
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- Margaret from Greensboro, NC
4.6 out of 5
"The workers were very friendly if I had to get in touch with them they were always willing to help. They keep me informed of any changes that I needed to know especially living out of state. Thank you for everything."
August 23, 2015
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5.0 out of 5
"My whole experience was very good. I have worked in customer service for nearly 30 years and expect a lot when I give someone my money and time. I have no problem walking out of I don't feel I am being treated properly. Regina and staff were very professional."
July 29, 2015
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4.4 out of 5
"Very clean, well kept site. Employees are always helpful if needed. I do think the Insurance Cost per month should not be. The cost of the Storage is high as it is. Thank you."
July 29, 2015
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5.0 out of 5
"I've referred friends to uncle bobs and if the need arises I wouldn't hesitate to rent a unit there again"
May 24, 2015
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- Salamon from Lakewood, NJ
5.0 out of 5
"When I first saw the building I thought that it was a Holiday Inn. I expected to see an industrial looking grungy building. I was pleasantly surprised."
May 23, 2015
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- Audrey from Neptune City, NJ
5.0 out of 5
"The associate was very helpful & knowledgeable. It was a pleasure to do business with her."
January 02, 2015
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- Richard from Manchester, NJ
5.0 out of 5
"Great service! Free truck is a huge factor in deciding to go with you! CONVIENCE!!!!!!!!!!!!!!!!!"
December 30, 2014
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4.8 out of 5
"Associate was great. I moved units to a smaller one. She was able to find an available unit a few feet away, facilitating the transfer. She as polite, knowledgeable and efficient."
October 19, 2014
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4.9 out of 5
"It's conveniently located in the same town that I live.
Office staff is friendly and they really like to assist you in trying to meet your needs."
August 28, 2014
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3.5 out of 5
"Bathrooms need more frequent cleaning and office smells of cigarette smoke."
August 28, 2014
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5.0 out of 5
"I do believe the woman's name was Regina. She was wonderful, kind, and made sure she took care of all of my needs. Also she talked to me, making eye contact. That is important to me. I can't sing her praises enough. She walked me through the whole process. And the cold water on that hot day was refreshing thank you "
July 28, 2014
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5.0 out of 5
"We would like to share "Uncle Bob's [Life Storage]" on facebook and tell everyone how satisfied we are. Do you have a facebook page?"
May 20, 2014
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5.0 out of 5
"excellent customer service, not found too often these days"
April 25, 2014
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- Carrie from Park Ridge, NJ
4.8 out of 5
"Overall, I was greeted and treated very well and everything was clearly spelled out to me."
April 25, 2014
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4.6 out of 5
"The manager and assistant we're personable and professional. I'd recommend them to anyone.
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April 25, 2014
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5.0 out of 5
"I was very well received and told everything I needed to know. "
March 26, 2014
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- Joshua from Lambertville, NJ
5.0 out of 5
"I am happy with the service and Knowledge I received when renting my storage unit."
March 19, 2014
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5.0 out of 5
"your staff in brick rock regina and jim are the best"
March 01, 2014
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- Robert from Toms River, NJ
5.0 out of 5
"GREAT PLACE GREAT PEOPLE. AND WONDERFUL FACILITY. VERY VERY VERY SATISFIED."
March 01, 2014
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5.0 out of 5
"It would be nice if the outside units were climate controlled. If you can reply I would like to know if any of the inside units are climate controlled and if they have some sort of lighting inside the units."
March 01, 2014
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5.0 out of 5
"Fantastic! Best value for the money! Most friendly,courteous & helpful people I have dealt with in a very long time!"
February 28, 2014
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5.0 out of 5
"Regina was very friendly and helpful and understanding."
February 28, 2014
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- Laura from Island Heights, NJ
4.0 out of 5
"Customers should be made aware that there are only a few small carts available that you have to hunt for; and....and this is a BIG and.....there are no ramps at the entrance to the buildings for carts. This was a huge problem for me as I was moving very heavy items by myself and had to lift the cart over the curb. I ended up having to carry the boxes to the curb where the cart was."
February 23, 2014
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5.0 out of 5
"I would like to start off saying I am very happy with my expierence with the Uncle Bobs Storage. I run my business out of this place and I have to say I could not be more satisfied! It is always well kept and maintained to perfection. I have no complaints what so ever. Also the staff that runs this site that I belong to is great. They have a good sense of humor and make me feel welcomed by all means (which is important because I am there every day). I rate this place 5 stars out of 5... Kudos !!!!"
February 13, 2014
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- John from New Britain, CT
4.9 out of 5
"The staff at Store 735 is awesome...the registering of account was a little trying, but the staff made us feel very welcomed!"
January 31, 2014
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4.6 out of 5
"Everything in the unit got covered in pollen when the trees were pollenating. "
January 30, 2014
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5.0 out of 5
"Regina was helpful and gracious. You are lucky to have such a warm pleasant person greeting customers and giving them just what they need."
January 23, 2014
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5.0 out of 5
"You were there when I neeeded you and for that, thank you"
December 23, 2013
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- Marianne from Lake Hiawatha, NJ
5.0 out of 5
"space was 5 x 10 by didn't quite make the full 5 which I needed - didn't measure the 10 that part didn't matter.
The sales lady was very pleasant and most helpful."
December 18, 2013
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5.0 out of 5
"It was a pleasure doing business with you. Everyone in the office was always friendly and willing to help at all times. Thank you!!!"
December 04, 2013
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4.8 out of 5
"Regina is a great person and was very nice to me in my time of troubles."
November 25, 2013
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5.0 out of 5
"I had a very good experience with your company and wouldn't hesitate to use your services again..."
November 23, 2013
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4.8 out of 5
"I have not rented a space before so this was the first time. The gentleman was very informative but for most of the time he was by himself. The phone was ringing people were coming in for bills and I was there. I think he did an amazing job with everything that was going on."
November 18, 2013
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4.8 out of 5
"Every time I stop in whomever happens to be working that day is always a pleasure to deal with. I've witnessed them dealing with awkward situations with professionalism and are always respectful to their tennents. You have a great staff and should be proud of them!"
August 18, 2013
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