Self Storage Units near Sun City in Las Vegas, NV 89129

"Very clean facility. I would rent from them again and refer friends to them. Very helpful office as well."

"Very helpful staff"

"The staff is very friendly and informative. They made my move across the country to Las Vegas easy keeping my belongings safe while they were in storage."

"Can't even say enough great stuff about this facility and the manager Trista."

"PARK HERE AT YOUR OWN RISK! Catalytic converter was stolen on Ford E450 just 3 days of being stored here. The gates and cameras are useless (at least in my case). Management offered no sympathy and, in fact, stated that we could NOT view the camera footage. I have worked in management at a 24 room facility in So Cal for years and when someone had something stolen (it happens, I understand that) it's necessary to be empathetic to customers. To have management at this facility give a firm "NO" to reviewing the cameras is uncalled for. I had to wait 2 weeks for a detective to come out to review the cameras, which he said he couldn't find anything because the cameras were positioned in a way they could not see the vehicle, then wait another week to get insurance approved. Then two+ weeks to get an appointment for the shuttle to be fixed. Over $2000 worth of damage was done and the general manager offered no solution and the regional manager nor the national manager ever returned my phone calls nor emails to address this issue. And the kicker here is that they actually charged for the monthly storage fee although it took 5+ weeks to get detective, insurance, and repair company to get this issue addressed.   I've never written a negative review until now, but since actively and consistently reaching out to this company with no reply I have to say, please take your storage elsewhere, This company is obviously supported by someone without customer service skills or customer service knowledge. A person who seems to value $$ without conscious. Another classic example of serving stakeholders rather than serving the customers. Joseph Saffire is the recent CEO of this company bringing "a wealth of leadership, relationship, real estate, and capital markets skills" but unfortunately lacks the skills needed to hire a management team needed to keep customers happy. Customers are the gold in a business like this. Without them, the company does not exist. DEAR CEO Joseph Saffire: Yes, your online integration got me to be a customer at Life Storage and for that you should be applauded, but your lack of caring for the customer made me leave as soon as I got there. You never know who your clients are nor whom they may know, so you should perhaps treat all of them like they could be your biggest fans and investors, or better yet... treat them like family. You are in a position to serve both your stakeholders and your customers for a long term win so please fix this issue or else your companies will fail. And although YOU still may be wealthy at the end of the company's demise, wouldn't you rather be wealthy AND respected knowing that you did your absolute best to serve community? I'd much rather be sending you accolades rather than wasting my precious time on this negative public review which is not my style, but obviously necessary."

"Great customer service they always greet you with a smile. Very secure you don't have to worry about your storage it is as safe as can be!"

"The staff was very friendly and available. The whole process of renting was quick and easy and the facility is well lit and has convenient access."

"Staff was very nice, prices are pretty fair on boxes and they have the good sturdy ones"

"Great service, really easy to get in and out. Month to month storage and the parking was cheap."

"Great staff and boxes. Little pricey but good."

"Great staff, helpful and friendly. Prices are competitive and location is great. I had two units during an out of state move, semi was able to navigate and park for unloading. Definitely recommend."

"Trista at life storage at 9770 w. Chyenne ave. Is an awsome person and very professional. we have been going through hell to find a good customer service. finally Trista made that happen specially during these difficult times.Thank you very much Trista. Great place and wonderful customer service."

"Very friendly and helpful. Quick and easy process!"

"Paul and Trista are amazing at life storage 9770 West Cheyenne in Las Vegas Nevada. These 2 make a dynamic team!! They're both very helpful and very knowledgeable!! Thank you both for your competence and friendly service!! P.K."

"Every interaction I had with staff members at this location was amazing. I had to leave my items in storage for almost a year after hopes of moving fell through. I knew my items were safe and secure at Life Storage. The rental process was quick and I appreciated the long access hours."

"This place has everything you need for moving. Boxes, tape, bubbles and of course storage if you need, just everything. Clean and great service!"

"I have been buying boxes from here for years. The manager Trista always so helpful with packing ideas and she even carries the boxes out to my car for me."

"Great service from Paul. Would recommend to a friend and family for service."

"Clean place great long gate hours. Manager very nice and so helpful."

"Great customer service. The manager Trista was a great help giving packing suggestions and tips.  We needed boxes for wall prints but even though they didnt sell any boxes that were for framed art the manager made suggestions with what she had and I have to say it worked and we had no damage to our art. Cant say that in the past but now we know for future.  Thank you Trista for your kindness and your help."

"Thank you Trista for your help and professionalism. Your kindness was much needed."

"Amazing service, friendly and helpful! The staff here makes sure that you walk out satisfied. They accommodated all my storage needs and answered any question I had. Thanks guys!"

"Thank you Trista for your excellent service!"

"Great people in the office! Love the location and good energy. Am so glad I chose to park my RV here!"

"The ladies here where so gracious and helpful; I was in the middle of a nightmare of a move and all of the rabbit holes I went through, I was grateful for their professionalism and kindness. Both storage units I’ve rented were sanitized and clean and the property feels very safe. Be well! 🙏🏽"

"We spoke with Lisa, she set our minds at ease as far as storage space, what is needed, and the temperature control for the space. Professional thru and thru."

"Lisa was absolutely incredible from the moment we walked in. She was friendly, informative, and very helpful. I’ve never rented storage and had a ton of questions and she was very patient with me. The facility itself was clean, and well laid out. I definitely recommend this facility, and ask for Lisa!"

"Lisa and Trista made my move day so smooth and easy. My stressful day became less stressful. Everything was so clean and easy. Life Storage was a life saver!"

"Finally found the size I needed! Lisa held my reservation until I could get there. She was so kind and helpful."

"Wonderful facility, clean and organized. Lovely employees."

"Clean facility. Wonderful staff. Would highly recommend."

"Was an easy set up and the staff were very helpful and friendly."

"Clean good prices"

"This location is absolutely infested with rats. All our belongings were covered in rat droppings and pee. Insurance is a joke. Do NOT rent here."

"Great moving materials and the manager Trisha is awesome. She always has tips on how to pack things we will always buy our moving items here!"

"Everyone at this facility has been amazing! The location is wonderful and I love how secure it is. I got a 5 x 5 storage unit I'm very happy with it. Trista was super patient with me when I was trying to decide between the 5 x 5 or a 10 x 5. She showed me each of the units and gave me time to decide. She made the checkout process super easy and was genuinely interested in my next chapter in life! There is plenty of parking in front of the office. Their accessible hours are from 5am - 11pm so make sure to finish your storing before 11pm. Trista said you can still get out of the gates after 11pm (so if you arrive at 10:59pm you'll get in and then the exit gates will open for you once you leave). There are security cameras and good lighting inside the storage area. I would definitely recommend this location!"

"Secure clean and friendly A secured Facility a clean clean facility and friendly people need I say more"

"The manager here is real nice and helpful. Bought moving boxes several times from them."

"Coming here to take down a 5-star review and leave a 1-star. I guess the pandemic is causing all businesses to get greedy. One day before auto-charging my card they've implemented an arbitrary increase of $25/month. OUTRAGEOUS. Called to look for help and got the corporate party-line you'd expect. No help, no gratitude for a customer of over a year who was never a day late with payment. This is the only month they'll see that increase from me. Actively looking for units and already finding the exact same size for $60+ cheaper per month. What a pathetic place to treat good customers like this. My business is going elsewhere!"

"Great boxes and the manager was fab and so helpful with packing ideas"

"My how things change. Nothing but trouble. Gates always broken, passive aggressive communication and harassment from staff. (Mostly the Store Manager T. A.). Continually rising rates. Not easy to work with over the phone, always asking to have me to come in to the office. Gave this place a lot of money over the last 5 years. Removed our trailer several months ago, the storage unit is next."

"They have been Amazing .=M They have a great manager . She was accomadating and helped me out of a bind. I would definitely come back . Thanks to the Manager and Crew d"