Self Storage Units near Sun City in Las Vegas, NV 89129

"Trista was very knowledgeable and helpful securing Par 3 parking spaces. She handled the entire process professionally and efficiently."

"The manager trista was very nice and very helpful. I would definitely recommend anyone to go through her if they are looking for a storage unit."

"Jerry (who filling in) was great to work with! Very thorough."

"Susan was the workers name kind and helpful food service"

"Trista is the best; great customer service; thank you."

"They make up their own office hour sometimes they don't even come in and when they do they leave early So it's hard to make a payment if you don't have credit card on file poor management"

"Excellent service and facility."

"Management is VERY caring,understanding Knowledgeable and helpful.will recommend 10/10"

"Trista was very helpful, glad that we came here for our storage needs!!"

"I have been a customer for over 3 years and have always received exceptional customer service from Trista - thank you Trista!"

"Great service, the manager Trista was very helpful and she even said the movers since they were being rough with my things."

"Very amazing Customer Service! Yolanda has been great in having me get the best deal for my storage space. Thank you Yolanda…"

"Friendly customer service. Glad I chose this location 👍🏼😊"

"Came in for pricing was greeted by Yolanda and Trista. I was showed a space that was too small for what I wanted to put away, otherwise I would’ve rented there. Highly recommended, clean place. Thanks for the water!"

"Excellent service! Trista was very helpful and explained everything in detail. 10 out of 10 would rent again."

"This would be our 2nd unit. The area is clean and secured. It’s convenient and what I love about the place is that it’s air condition too! The representatives are very kind, helpful and knowledgeable! Thank you Angelina for the great service!"

"Good customer service and clean and neat facility"

"Thank you, Trista. Excellent service and friendly."

"The catalytic converter was stolen from my RV. No help from Life Storage. Back gate is always broken. Staff acted like it was just another day in the neighborhood. Don't store there. Very expensive and high theft."

"Trista was awesome!! Thank you again! Always recommend!"

"Paul has been great help to decide on which unit I should get from this location and answered all the questions I had in regards to this location. He was very patient with me for all the questions I had."

"Trista was Super friendly and helpful :) highly recommend this storage spot"

"Very clean facility. I would rent from them again and refer friends to them. Very helpful office as well."

"Very helpful staff"

"The staff is very friendly and informative. They made my move across the country to Las Vegas easy keeping my belongings safe while they were in storage."

"Can't even say enough great stuff about this facility and the manager Trista."

"PARK HERE AT YOUR OWN RISK! Catalytic converter was stolen on Ford E450 just 3 days of being stored here. The gates and cameras are useless (at least in my case). Management offered no sympathy and, in fact, stated that we could NOT view the camera footage. I have worked in management at a 24 room facility in So Cal for years and when someone had something stolen (it happens, I understand that) it's necessary to be empathetic to customers. To have management at this facility give a firm "NO" to reviewing the cameras is uncalled for. I had to wait 2 weeks for a detective to come out to review the cameras, which he said he couldn't find anything because the cameras were positioned in a way they could not see the vehicle, then wait another week to get insurance approved. Then two+ weeks to get an appointment for the shuttle to be fixed. Over $2000 worth of damage was done and the general manager offered no solution and the regional manager nor the national manager ever returned my phone calls nor emails to address this issue. And the kicker here is that they actually charged for the monthly storage fee although it took 5+ weeks to get detective, insurance, and repair company to get this issue addressed.   I've never written a negative review until now, but since actively and consistently reaching out to this company with no reply I have to say, please take your storage elsewhere, This company is obviously supported by someone without customer service skills or customer service knowledge. A person who seems to value $$ without conscious. Another classic example of serving stakeholders rather than serving the customers. Joseph Saffire is the recent CEO of this company bringing "a wealth of leadership, relationship, real estate, and capital markets skills" but unfortunately lacks the skills needed to hire a management team needed to keep customers happy. Customers are the gold in a business like this. Without them, the company does not exist. DEAR CEO Joseph Saffire: Yes, your online integration got me to be a customer at Life Storage and for that you should be applauded, but your lack of caring for the customer made me leave as soon as I got there. You never know who your clients are nor whom they may know, so you should perhaps treat all of them like they could be your biggest fans and investors, or better yet... treat them like family. You are in a position to serve both your stakeholders and your customers for a long term win so please fix this issue or else your companies will fail. And although YOU still may be wealthy at the end of the company's demise, wouldn't you rather be wealthy AND respected knowing that you did your absolute best to serve community? I'd much rather be sending you accolades rather than wasting my precious time on this negative public review which is not my style, but obviously necessary."

"Great customer service they always greet you with a smile. Very secure you don't have to worry about your storage it is as safe as can be!"

"The staff was very friendly and available. The whole process of renting was quick and easy and the facility is well lit and has convenient access."

"Staff was very nice, prices are pretty fair on boxes and they have the good sturdy ones"

"Great service, really easy to get in and out. Month to month storage and the parking was cheap."

"Great staff and boxes. Little pricey but good."

"Great staff, helpful and friendly. Prices are competitive and location is great. I had two units during an out of state move, semi was able to navigate and park for unloading. Definitely recommend."

"Trista at life storage at 9770 w. Chyenne ave. Is an awsome person and very professional. we have been going through hell to find a good customer service. finally Trista made that happen specially during these difficult times.Thank you very much Trista. Great place and wonderful customer service."

"Very friendly and helpful. Quick and easy process!"

"Paul and Trista are amazing at life storage 9770 West Cheyenne in Las Vegas Nevada. These 2 make a dynamic team!! They're both very helpful and very knowledgeable!! Thank you both for your competence and friendly service!! P.K."

"Every interaction I had with staff members at this location was amazing. I had to leave my items in storage for almost a year after hopes of moving fell through. I knew my items were safe and secure at Life Storage. The rental process was quick and I appreciated the long access hours."

"This place has everything you need for moving. Boxes, tape, bubbles and of course storage if you need, just everything. Clean and great service!"

"I have been buying boxes from here for years. The manager Trista always so helpful with packing ideas and she even carries the boxes out to my car for me."

"Great service from Paul. Would recommend to a friend and family for service."

"Clean place great long gate hours. Manager very nice and so helpful."

"Great customer service. The manager Trista was a great help giving packing suggestions and tips.  We needed boxes for wall prints but even though they didnt sell any boxes that were for framed art the manager made suggestions with what she had and I have to say it worked and we had no damage to our art. Cant say that in the past but now we know for future.  Thank you Trista for your kindness and your help."

"Thank you Trista for your help and professionalism. Your kindness was much needed."

"Amazing service, friendly and helpful! The staff here makes sure that you walk out satisfied. They accommodated all my storage needs and answered any question I had. Thanks guys!"

"Thank you Trista for your excellent service!"

"Great people in the office! Love the location and good energy. Am so glad I chose to park my RV here!"

"The ladies here where so gracious and helpful; I was in the middle of a nightmare of a move and all of the rabbit holes I went through, I was grateful for their professionalism and kindness. Both storage units I’ve rented were sanitized and clean and the property feels very safe. Be well! 🙏🏽"

"We spoke with Lisa, she set our minds at ease as far as storage space, what is needed, and the temperature control for the space. Professional thru and thru."

"Lisa was absolutely incredible from the moment we walked in. She was friendly, informative, and very helpful. I’ve never rented storage and had a ton of questions and she was very patient with me. The facility itself was clean, and well laid out. I definitely recommend this facility, and ask for Lisa!"

"Lisa and Trista made my move day so smooth and easy. My stressful day became less stressful. Everything was so clean and easy. Life Storage was a life saver!"

"Finally found the size I needed! Lisa held my reservation until I could get there. She was so kind and helpful."

"Wonderful facility, clean and organized. Lovely employees."

"Clean facility. Wonderful staff. Would highly recommend."

"Was an easy set up and the staff were very helpful and friendly."

"Clean good prices"

"This location is absolutely infested with rats. All our belongings were covered in rat droppings and pee. Insurance is a joke. Do NOT rent here."

"Great moving materials and the manager Trisha is awesome. She always has tips on how to pack things we will always buy our moving items here!"

"Everyone at this facility has been amazing! The location is wonderful and I love how secure it is. I got a 5 x 5 storage unit I'm very happy with it. Trista was super patient with me when I was trying to decide between the 5 x 5 or a 10 x 5. She showed me each of the units and gave me time to decide. She made the checkout process super easy and was genuinely interested in my next chapter in life! There is plenty of parking in front of the office. Their accessible hours are from 5am - 11pm so make sure to finish your storing before 11pm. Trista said you can still get out of the gates after 11pm (so if you arrive at 10:59pm you'll get in and then the exit gates will open for you once you leave). There are security cameras and good lighting inside the storage area. I would definitely recommend this location!"

"Secure clean and friendly A secured Facility a clean clean facility and friendly people need I say more"

"The manager here is real nice and helpful. Bought moving boxes several times from them."

"Coming here to take down a 5-star review and leave a 1-star. I guess the pandemic is causing all businesses to get greedy. One day before auto-charging my card they've implemented an arbitrary increase of $25/month. OUTRAGEOUS. Called to look for help and got the corporate party-line you'd expect. No help, no gratitude for a customer of over a year who was never a day late with payment. This is the only month they'll see that increase from me. Actively looking for units and already finding the exact same size for $60+ cheaper per month. What a pathetic place to treat good customers like this. My business is going elsewhere!"

"Great boxes and the manager was fab and so helpful with packing ideas"

"My how things change. Nothing but trouble. Gates always broken, passive aggressive communication and harassment from staff. (Mostly the Store Manager T. A.). Continually rising rates. Not easy to work with over the phone, always asking to have me to come in to the office. Gave this place a lot of money over the last 5 years. Removed our trailer several months ago, the storage unit is next."

"They have been Amazing .=M They have a great manager . She was accomadating and helped me out of a bind. I would definitely come back . Thanks to the Manager and Crew d"

"Very friendly and knowledgeable staff."

"Manager Trista Avila was awesome and she has excellent customer service. I had a concern on my account and she immediately took care of it. I would definitely come here again. If I need storage and I also recommend anyone needing storage to come here."

"I have concerns over their billing practices, I will post a lengthy review shortly."

"Poor customer service! Have (for only one week more) a locker at the Farm Road location in Las Vegas for a year now. After my unit was broken into, very easily I might add, I am being kicked out of my storage locker. When informing staff of the situation of the break in, I was kicked out of the building and refused any service what so ever. I had to have the police retrieve copies of my agreement and other items from office personnel because the representative refused to assist me at all. Any calls made to ask for a corporate number were handled by informing me that I would not get the number and was hung up on. I had to call another location in another state just to get the number. When the representative from the Farm location called me to inform me I was being kicked out, I asked if the door to my unit was repaired I was informed that there was nothing wrong with my locker door and was subsequently hung up on again. Guess what, my door still is off the track and no repair has been made. Never have I had issues like this at any other unit and I will never recommend Life Storage to anyone I know and will make sure I spread how they handled me being robbed and their actions."

"Needed a place to store music equipment. The staff was very informative about their units and was not pushy once I decided not to rent with them."

"Me encantó la excelente ubicación que el gerente utilizó un traductor para ayudarme"

"Ms. Trista was so nice and helpful."

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"I came in for boxes for a friend and the staff was real nice and helpful. The manager Trisha even helped me take my boxes to my truck. Great boxes by the way"

"Very friendly staff. Great location."

"The GOOD We were warmly greeted by the person at front desk (Trista).  She was able to show us the various options that they had for immediate availability.  Basically, reality to what you see/reserve online. She was able to show us a unit near the front that would work for our storage needs.  They had an immediate unit available and Trista assured us that it would be cleaned and ready for us by the next day.   Due to our schedule we had a tight deadline on when we could get our belongings secured...and made us feel at ease with the process.  She explained that we needed our home owners insurance docs or that we were able to purchase the insurance from them according to the unit size, etc..   They have the locks, boxes, wrapping bubbles, everything we needed! =) and not at super inflated prices but decent..paying for the convenience. The BAD The hours are not 24/7 but they are pretty reasonable.  Only reason I gave it a 4 star review Mon-Fri: 9:30 am - 6:00 pm Saturday: 9:00 am - 5:00 pm Sunday: 12:00 pm - 4:00 pm Thank you Trista and the Life Storage team for getting us settled in. P.S. this place in basically next door to the cop station so we couldn't go wrong...feels secure leaving our stuff there!"

"The staff were very professional. They were also extremely helpful."

"Yes, I would rent a storage unit here again if I need one"

"Been a customer for a few years if clean and safe i love it"

"The staff is always helpful. Pretty decent prices. Definitely recommend this location"

"Manager Trista very nice and helpful."

"I don't usually leave reviews but the manager Trista helped me so much to understand storage life and how to pack my items for my move. Its nice to be able to stop one place and have all your questions answered even ones I didn't think about. Thank you!!!"

"Helpful and friendly staff"

"The manager Trista is very kind and very helpful. Even though they did not have what we were looking for she was able to suggest some movers and also looked at some of the other Life Storage in the areas to see if they had what we wanted."

"RATs I had my storage less than year I found out this place has so much RATs in the units they destroy everything I had in my storage unit disgusting very poor management I've been Complaining to them two months ago looks like they're not doing anything about it I just move all my stuff through it away if I was you I would never put anything in the storage unit location it is the worse they have so much RATS  find a different location"

"Great staff that is very helpful. Facility clean and secure."

"RATS !RATS! RATS!RATS! Life storage,is a joke!! More like RATS STORAGE ! My niece lost over $20K of her life in this location everything she worked hard for is GONE! RATS ALL OVER THE PLACE OVER 50 RATS ! Not only she had to deal with RATS but  also  emotional stress  she is in shock . Single mom with no other income she thought it would be safe to keep her furniture safe for her and Doughter until they find a place to move now she has nothing!! The manager knew about the RATS but didn't do anything about it . So devastating for a single mother to go through ! She payed $250 dollars a month for RATS !! Do not "storage your life away "!! Store it with care !! Bad ad ! I feel so sad for my niece she had confidence in the storage unit but they destroyed her life !! They should reimburse her for the damage or the rent money."

"Thanks Trista for all the info and help!"

"Manager is great gave us good info and helped us more than she'll know. Kindness will always go far with me. Giving her a review is the least I could do."

"Staff always so nice!! They are always checking on us when we are working in our outdoor storage to make sure we have plenty of water and staying hydrated. You never see that anymore with businesses so thank you."

"Office staff is great but..........the facility leaves you wanting. Mouse traps posted everywhere. When we went there hours after securing a unit, the security gate was broken and wide open. It was impossible to find a similar available unit to transfer too in the area. We ended up going to a competitor 5 miles away."

"Carrie is the bestest"

"Thanks for all your help"

"Great customer service,front desk person was always helpful friendly and knowledgeable."

"PLEASE AVOID AT ALL COSTS. I had all my belongings in a unit here for two years and came to move it out last month - only to find a massive RAT INFESTATION. My stuff is RUINED and the storage facility takes no responsibility."

"Great staff and great location. Move in was very easy. Trista gave us great ideas on how to store our items to maximize the space. They got brand new security system and even though someone hit the gate and the facility was exposed they had an actual security guard there after office hours. Great to know they are willing to go that far to protect their customers."

"If you like rats, then this is your place!! Rat feces & urine all over everything, they even get into your boxes and you get to bring them home with you, fun, a free pet you never wanted! Don't be suckered into the worthless insurance, they sabotage you anyways if you have a claim. Outside large units ensure your items will be covered in dust & dirt as well. Don't usually write bad reviews, but felt compelled to save the next victim. Oh & also the gates stay open, so security is less than desirable. Enter this place at your own risk, but I warned you!!"

"Trista rocks always smiling and helpful!!!"

"Amazing staff. wonderful storage and spacious parking"

"Visited to rent a 16' truck for a one-way trip. Truck was ready to go and staff were friendly and knowledgeable."

"All this place needs is a therapy couch or alcohol because every time I'm there at the facility these ladies in the office are always listening to someone's life stories, including mine. The facility is always clean, good location right next to the police station but I do have to give a big praise to the women in the office they have always been very kind very professional even when my daughter was late."

"Easy move in. Great location and the girls in the office are fantastic."

"Great location"

"Staff is awesome facility very clean"

"Since the new management it seems like a lot has changed Mae is very nice ( met her in person ) as is Trista (spoke to over the phone ) No problem or issues. Always good communication and clean. So far so good! Our things have been there for a few years for my mom. Never a problem yet! Highly recommended !"

"Great customer service."

"Easy move in great staff"

"Great service and clean, temp controlled environment."

"This is our first time storing a vehicle in a storage space due to my husbands work truck being broken into several times. Trista was super helpful in answering all my questions on the phone and made sure we had all the necessary documents before coming in! When my husband and I walked in to get everything set up, both Trista and Mae were both super sweet and personable. They treated us as if we were family and their customer service was so refreshing as we made small talk while Mae typed up our contract! They also made sure to go over all the details and nitty gritty before we signed!   It's super convenient that Life Storage is so close to our home, and they both assured us that our vehicle is safe! Great service and reassurance for both of us! A++"

"Very nice staff they were extremely patient with parents in explaining the rental procedure to them. People nowadays have no tolerance for the elderly so it was my pleasure to write this review to say thank you for being so kind and patient."

"I am so thankful for the assistance by the staff there , super helpful and friendly staff .....I am going to continue to praise this to all my friends and business associates.... Sincerely Mr Henry"

"Kerrie did a great job directing us to the storage that was perfect for us! Great customer service and attitude!"

"My expectations were met. I was so excited to be able to get a storage locker in the size I needed it gave me great piece of mind to see how clean and accessible NY s unit was. ."

"great!!!"

"Everyone was great! Nicest people I ever dealt with at a rental space! So patient!"

"It was a pleasure doing business with your company. Thanks for keeping my stuff safe! "

"Friendly staff!"

"she showed me a unit so i could decide if it were big enough"

"Very friendly and professional"

"By increasing the hours, automatic gate on leaving, cleanliness of unit, and the pleasantness of the staff,make this company outstanding,"

"Overall, I was very satisfied with the location. If I were to make a suggestion, maybe add a dolly or two to use, but as they may just be expensive things for people to steal I really can't fault not having them. But associates were friendly and place was clean."

"Keep up the great customer service and quality storage rooms!"

"I was extremely pleased with the staff and facilities. Very nice and easy experience."

"You're good. "

"I feel that my stored possessions are safe and in a respected company's unit."

"I am a satisfied customer. Couldn't answer the question on cleanliness of the storage area as I rent a covered space for my RV. The space is always clean."

"The staff that runs this storage facility was very helpful and professional in every way!"

"This location was awesome!"

"In this time of corporate greed and lack of customer appreciation that most companies display, it is sure nice and comforting to know that Life Storage appreciates and goes the extra mile for their clients. What a fantastic experience!"

"Your new billing was extremly nice. I didnt have to pay for days i waant using your facility. Your ataff was kind and helpful and i appreciate how simple everything was. I didnt recieve a bill for the first several months and had to remember to call to make payments but that was the only negative thing i could say. Overall it was a great experience. Thank you"

"Your rental prices are higher than the local competition."

"keep up the good work"

"I have stored items with your company since my recent relocation to LV from Chicago. Even though, I plan to disperse my stored items to family members, I am perfectly satisfied to leave them with Life Storage until that time."