Customer Reviews - Life Storage #460, Saint Peters
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We at Life Storage want to maintain the best storage facilities in Saint Peters, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Saint Peters (#460)
4.82 out of 5
based on 47 of our most recent Reviews
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5.0 out of 5
"you have a very clean storage area.... easy to access the area...
staff is very helpful...
very accommodating..."
March 20, 2019
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5.0 out of 5
"I was greeted by Tim , the Store manager. He was very professional and answered all my questions . He made me feel very welcome and treated me like family .I'm excited to place my trust in Life Storage for how ever long I may need . The property felt very safe and that is very important to me . Having 24/7 access was a big plus in my decision to rent fromLife Storage !!"
August 06, 2018
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- Carla from St. Charles, MO
5.0 out of 5
"Keep up the great work because you all definantly stand out from all the rest."
May 28, 2018
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- Brady from St. Charles, MO
5.0 out of 5
"This was the easiest and best part of my move. Everything was explained easily to me. The store manager was very respectful, helpful and showed me more than one unit to ensure I was getting one that would fit my needs."
May 21, 2018
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- Sharon from St. Charles, MO
5.0 out of 5
"Just a great experience. The inside storage units were so clean, the whole place was spotless. I would definitely recommend this to anyone. The staff at the office I used were excellent."
December 23, 2017
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- Keith from St .Charles, MO
5.0 out of 5
"it went exactly as I planned and was very well informed by Tim."
December 15, 2017
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- Jason from St. Peters, MO
5.0 out of 5
"Tim the manager was exceptional. He was a great help and seemed to really enjoy his work. His customer service skills were beyond what I am used to these days. Truly seemed grateful for the business and definitely assured me that I had made a great decision in choosing Life Storage. I wish more of my encounters with businesses could be like the encounter I had with Tim. Keep up the great work and I will be sure to recommend Life Storage to anyone I know needing extra storage space."
December 02, 2017
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5.0 out of 5
"Entering and leaving the storage unit was a very nice experience was handled with respect. Would totally tell others about the cleanliness and satisfaction of Life Storage. Thanks again"
November 23, 2017
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5.0 out of 5
"The manager of the St. Peter’s location (I think his name is Tim) was incredibly helpful, patient and pleasant to deal with."
November 23, 2017
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- Kerry from St. Charles, MO
4.4 out of 5
"Met them and showed me several options to meet my needs"
September 27, 2017
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- Donald from St. Charles, MO
5.0 out of 5
"Whenever I enter the office the two gentlemen that man the staff are extremely courteous and friendly and always remember who I am!"
September 26, 2017
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5.0 out of 5
"I would recommend life storage to anyone. Tim and Nathan are awesome. Best price, best facility, best experience.Thanks for taking such good care of me and my belongings!"
August 26, 2017
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5.0 out of 5
"Customer service was top notch! I never had an issue or worry that my belongings were ever at risk. "
August 23, 2017
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- Kristina from St. Peters, MO
5.0 out of 5
"The whole process was quick and easy, the associate we worked with was very friendly and helpful in explaining everything to us. This part of our moving process has been the easiest by far!"
July 31, 2017
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- Tammy from St. Peters, MO
5.0 out of 5
"He was great. We enjoyed talking with him very much. We were made to feel like family. "
July 27, 2017
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- Cynthia from Saint Charles, MO
5.0 out of 5
"All of my expectations were exceeded. I never knew renting a storage shed could be so much fun! In his positive and upbeat way, Tim made the entire experience rewarding. We are so glad we chose to rent a storage unit at LifeStorage!"
July 27, 2017
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- Richard from St. Charles, MO
5.0 out of 5
"Both associates I worked with were very informative and knowledgeable and very helpful."
June 20, 2017
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- Thanh from Saint Peters, MO
5.0 out of 5
"Nathashowed me the utmost pride in his integrity for his profession which is why i didn't even go look at any other storages for a lower price"
May 20, 2017
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- Michael from St. Louis, MO
5.0 out of 5
"Have never had an issue with you all. Great affordable prices and excellent staff "
April 26, 2017
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5.0 out of 5
"Staff is always very friendly and helpful. I'm amazed at how clean and shiny the floors are."
April 26, 2017
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- Harold from St. Peters, MO
5.0 out of 5
"Very friendly and knowledgeable agent. Took him time explaining how it all worked. Showed us the units we were considering. They looked great. (The place before this was dirty, water damaged, and appeared to be falling apart.) Very positive experience."
April 26, 2017
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- Jolene from St. Charles, MO
5.0 out of 5
"Would definitely recommend you to others. Everyone there was over and above helpful. "
February 23, 2017
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5.0 out of 5
"TIM was awesome! What a great experience with a staff member whose genuine concern for the customer was evident throughout the experience. I wish I was as lucky that every one of my employees was as professional as Tim!"
December 14, 2016
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- Paul from Saint Charles, MO
3.8 out of 5
"The people and the facility are nice but the monthly cost to rent the space is high."
October 19, 2016
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5.0 out of 5
"Associate was very professional. Have never used Uncle Bobs [Life Storage] before and was impressed by the overall apperance of the facility. Will highly recommend this company to anyone needing a storage facility"
October 08, 2016
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- Lorraine from St. Peters, MO
5.0 out of 5
"Awesome place, this is my 3rd time renting with you and have never had any problems. "
July 27, 2016
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- Jeanette from St. Charles, MO
5.0 out of 5
"We could not believe how nice your facility was! The gentleman who helped us from day one was wonderful. He was professional and very friendly. He genuinely seems to love his job. If the need arises, we will definitely return to your facility."
June 23, 2016
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- Diane from St. Peters, MO
4.9 out of 5
"VERY helpful and kind with any questions, concerns first coming in. It was 2 years of renting and my things were kept beautifully and even clean!! THANK YOU!!!"
June 23, 2016
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5.0 out of 5
"I was extremely impressed and pleased with the professionalism and competence of the site manager. He was very informative and took the time to make certain I had exactly what I needed. The grounds and buildings were all very clean and orderly. I have already recommended this location to others and I will continue to be one of your best advertisements."
May 05, 2016
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- Catherine from St. Charles, MO
5.0 out of 5
"Exceeded expectations. Everything was very, very good. The storage unit was great and the staff was very friendly and helpful."
April 13, 2016
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- Heather from St. Charles, MO
4.6 out of 5
"My only complaint is the increase from 152 dollars a month to the 170 was a large increase. Other wise everything was good. "
October 30, 2015
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- Michael from St. Charles, MO
3.8 out of 5
"The lady manager was great to work with. She was helpful all the time. On the day we moved out to our new house my daughter and mover were having trouble with the lock and asked for help from the manager on duty (man). Instead of trying to help with the he said there would be a charge.
He did not even help but after my daughter and mover insisted on him trying to do the lock, he did and finally got it unlocked. If this would of been our own lock I would not have the concern but this was one of your locks we were required to buy. The guy was a jerk!!!"
October 25, 2015
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- Joyce from St. Charles, MO
4.2 out of 5
"It would have been nice if someone had told us that we had to have a special kind of lock. They said cylinder lock but not all cylinder locks work on your storage units."
October 23, 2015
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- Mary from St. Charles, MO
3.6 out of 5
"Not happy that my unit is going up in price. Time to either clean it out or move it to some place cheaper. "
June 29, 2015
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- MEAGHAN from SAINT CHARLES, MO
5.0 out of 5
"Our extended family uses them and we will all continue to use them as long as we require storage. They have connected the dots that we are all related and are thankful that we have chosen to use them while two of the families are in the middle of moving."
June 26, 2015
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- Julie from Saint Charles, MO
4.9 out of 5
"When returning to the unit in the afternoon, there was a wasp nest close to the door and we were almost stung.
Forgot to mention to staff."
June 26, 2015
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5.0 out of 5
"I had a great experience with this Uncle Bob's Self-Storage location in St Peters. They exceed my expectations.
V"
May 26, 2015
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- Steven from St. Peters, MO
5.0 out of 5
"Best storage experience I have ever had! Seriously!"
March 01, 2015
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- Vicky from Saint Peters, MO
5.0 out of 5
"I have never had to rent a storage space, the manager was very helpful and explained everything thoroughly. Also, I was able to get setup with less than 24 hours notice!!!"
February 05, 2015
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- Deana from Saint Peters, MO
4.7 out of 5
"Made accommodations for our trailers until spaces were available for easy access.
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October 28, 2014
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- Kathleen from St. Charles, MO
5.0 out of 5
"Gary was our primary contact. He couldn't have been more helpful or professional. He is a definite asset to your company . He went above and beyond in handling our account. Thank you."
September 23, 2014
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5.0 out of 5
"Yes put a light in my large unit being in corner no light gets in therein back "
August 11, 2014
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- Niveditha from St. Peters, MO
5.0 out of 5
"i wish i did not have to fill out a form to update credit card information, versus do it over the phone!"
June 29, 2014
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- Larry from St. Peters, MO
4.7 out of 5
"Under new.ownership and management...Mike was certainly personable and professional."
June 28, 2014
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- Renita from Saint Peters, MO
4.0 out of 5
"My unit is suppose to be climate controlled, however, it seems very warm inside."
June 28, 2014
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- Sandy from Saint Charles, MO
4.2 out of 5
"I've only talked with you a couple times so far since you have taken over and both times were pleasant."
June 27, 2014
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- Sheliah from St Charles, MO
4.8 out of 5
"I am very pleased with the service and the facility."
June 27, 2014
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