Self Storage Units near Saint Louis in Brentwood, MO, 63144

"Life Storage was the easiest storage place to work with. They went out of their way to work with me in a crunch no one else that I could find was interested in helping me at all the same day service. Every employee I encounter is pleasant and somehow fulfills every question I have for every need I have . Once you establish an account it is what it is they don’t sit and email you and bug you do you pay online they give you a key tree code with all night access couldn’t be happier. I also appreciate the secure and clean area the other storage places review the walls inside end it smelled and the locks were very sketchy this place is clean cameras everywhere tidy easy. Who can argue with one free month and a free truck plus literally the lowest prices in Stlouis with most convenient location no matter where you’re coming from. I love the no hassle and the fact I don’t get emails all the time trying to sell me something for reminding me of deals like I’m not already customer. It just feels nice when life is crazy this doesn’t have to be another problem thanks Life Storage!!!"

"This review is in regards to Heidi sisler, I came in 4/12 /21 and she I was extremely informative regards to the property as well as the rules and regulations of the facilities. No attitude present at all just a normal person enjoying the beautiful day. Give this woman a rise!!!!!!"

"Came into the store today meet with Heidi! She was very nice and answered all my questions I asked! If there were 10 stars she would definitely get 10 stars"

"Awesome service, Quick and hassle free. Thank you Heidi."

"Amazing service, quick in and out and Heidi was really helpful. Amazing rated too."

"Good storage but older facility. Affordable prices. Good  prices atm (off-season), a bit higher in the summertime. Also 2 nearby locations also on Manchester."

"Crooks.  Next to a creek and when it floods they destroy your lock, dumpster your belongings if they're wet, lock you out of your unit and continue to charge full price.  If you can't move out by the fifth of the month they will charge you for the entire month - even if you have been locked out through no fault of your own and by them.  Go ahead - ask them what their policies are.  Do you recognize the voice of experience here? If you take your possessions to this place, you can eliminate the suspense by tossing the entire lot in the creek next door, then pin all your money to your coat and let them pick it off you.   If you rent from these waterheads, don't say you were not warned."

"VERY SHADY BUSINESS PRACTICES I set up auto pay and "it didn't go through" so they wait 2 weeks to call me and tell me my payment is due. Of course now I also owe a late fee that is about 40% of what I already owed them. When I went in to explain and ask why I still have to pay, the guy in was nice but who ever he called to ask about waiving the fee was obviously some jerk that feeds off this crap. Safe to say I will be moving my stuff out and never use a life storage again. Do not rent here."

"Fast and cordial. Just what we needed."

"My uncle who does not have a google ID had a unit here and it flooded often with hard rain. They do not warn customers of this and a lot of his stuff was ruined and they don’t offer any financial assistance to cover anything! I would recommend looking into other storage units."

"Deliveries from UPS are running anywhere from 1-4 days late due to management not staffing the office full time any more.  On the delivery that took the longest, the boxes were so beaten up, wee and dirty the contents were compromised.  This locker is work related and it is affecting my business.  The gentleman typically in the office has been as helpful as possible, but h is not the problem as far as I can tell.  I've left a couple of messages wanting to discuss, but no one has attempted to contact me back."

"I stopped by this location earlier today. During my visit the Matthew, employee on shift was very helpful. Matthew had helped me figure out the correct size unit I will need, in addition to giving me price quotes for it all. While I am still debating on if I will need a storage unit during my move. If I do need one I will be coming back to this location to rent one."

"I cannot reach by phone.  Life Storage is not returning my calls.  They just keep raising my rent.  I have tried and tried to put my own insurance on the account (so they aren't charging me an extra $12.00 per month) but cannot reach anyone. I just get a recording, leave my number and do not receive a call."

"I rented a storage unit at the Brentwood location for 2 years. Never had any issues with theft, damage or any issue to report at all."

"Great service"

"Great prices and very friendly, helpful employees. Would 100% recommend."

"Life storage was exactly what I needed for a short term solution... 24 hours , gated , and helpful folks"

"Bait and switch. Horrible customer service. Wasted 3 hours of my time after sending me to another facility they own only to have different policys from this location."

"Used Life Storage at this location for about 4 months to house all of my familys belongings while we purchased a new home. When we picked up our furniture and boxes we had mouse droppings all over the place. Mice had chewed on some of our furniture and through cardboard boxes. Inside many of our boxes were tons of stink bugs. To make it worse, the location of this storage building is near a flood area of Brentwood. We checked in our unit after a rainy few days and found evidence of some water coming in under the door (none of our belongings were water damaged). Another con is that you virtually cannot reserve the largest sized units because businesses (like lawn care or construction companies) are always using them. We ended up having to reserve two medium units buildings a part to fit all of our stuff."

"This place was easy to work with. Good location and access for our business. Phil was a very helpful."

"Great experience"

"This place should shut down for fraud of customers belongings. Ask Eddie he will explain to all how Michelle, ashley, Phil and district manager tried to run him off and switch and bait terms with him. They raise there prices to much, lie, steal. File a suit and win. Stay away"

"24 hour access"

"Phil was super helpful and fast at checking us in! Super convenient! Highly recommend!"

"Good self storage place. Nice, fast easy set-up. Used rent-now. East set up to do online"

"Very personable and professional"

"Great and affordable storage and the saff (Michelle and Phill) are very professional and wonderful with answering any questions"

"The service here is excellent! =M"