A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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4175 Chippewa StSaint Louis, MO 631164.8 Miles Away
Customer Reviews - Life Storage #463, Brentwood
We at Life Storage want to maintain the best storage facilities in Brentwood, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"The facility is clean and modern looking and the rates seem fairly reasonable. The girl in the office seemed very young , but even so she was very professional and took care of all of the things that I think needed to be taken care of"
"The storage facility was adequate, though the price increased quite a bit in the short time I was there. It’s also not a very secure facility, as anyone can easily get past the walk in gate and have access to the grounds. I know of a long time client of theirs who had theft happen in his spaces more than once and he said the management did little to nothing to assist or take responsibility.
My own experience has been annoying because I pay in person so as to not have to pay the credit card fee, or their “convenience” fees by paying on line. Multiple times when I went in to pay, they were either “out to lunch”, or just didn’t staff the office at all that day. So to no fault of mine, because they can’t staff their facility adequately during normal business hours, I had to pay fees to pay online. I went in in person to pay my November fees, and did so successfully.
My space was already empty, as I didn’t need it anymore, but I didn’t have the key to remove my lock. I verbally informed the man working that it would be my last month, and that I’d come back when I could to get the lock. Even though I specifically told him I was done needing the locker, they charged me another month’s fees PLUS a late fee, because I hadn’t removed my lock fast enough. Part of me can see their position on this, and so I called to try to have a productive conversation as to how we could resolve it well. The man on the phone was not very helpful and was very indifferent in his tone and approach. I told him I had a problem with being charged for this month, and especially for the late fees, after telling them I was done there, and that I thought something needed to be done to make it more fair. He told me he’d contact management, and would for sure call me back to settle up. He never did. I never received a call or email as was promised.
Today I got a letter from a collections agency on their behalf. Once again, I can see their point to a small degree about the lock being there. But I informed them before the next month’s fees were due, that I was done. He never documented that in the system, and he never called me back to resolve the issue. Instead I got turned over to collections. Overall the space serves its purpose…not at a great price, but at an ok price…..but the customer service and security were unfavorable in my experience."
"Have had the storage unit for multiple years. Never had any issues with the unit nor have we had any issues with things going missing. Over all worth it nothing to complain about."
"First day of my new job & the keys to my storage locker were missing - ahhh! Michelle made the transition easy and took care of everything. She is very knowledgeable and clearly passionate about her career with Life Storage."
"Life Storage was the easiest storage place to work with. They went out of their way to work with me in a crunch no one else that I could find was interested in helping me at all the same day service. Every employee I encounter is pleasant and somehow fulfills every question I have for every need I have . Once you establish an account it is what it is they don’t sit and email you and bug you do you pay online they give you a key tree code with all night access couldn’t be happier. I also appreciate the secure and clean area the other storage places review the walls inside end it smelled and the locks were very sketchy this place is clean cameras everywhere tidy easy. Who can argue with one free month and a free truck plus literally the lowest prices in Stlouis with most convenient location no matter where you’re coming from. I love the no hassle and the fact I don’t get emails all the time trying to sell me something for reminding me of deals like I’m not already customer. It just feels nice when life is crazy this doesn’t have to be another problem thanks Life Storage!!!"
"This review is in regards to Heidi sisler, I came in
4/12 /21 and she I was extremely informative regards to the property as well as the rules and regulations of the facilities. No attitude present at all just a normal person enjoying the beautiful day. Give this woman a rise!!!!!!"
"Came into the store today meet with Heidi! She was very nice and answered all my questions I asked! If there were 10 stars she would definitely get 10 stars"
"Good storage but older facility. Affordable prices. Good prices atm (off-season), a bit higher in the summertime. Also 2 nearby locations also on Manchester."
"Crooks. Next to a creek and when it floods they destroy your lock, dumpster your belongings if they're wet, lock you out of your unit and continue to charge full price. If you can't move out by the fifth of the month they will charge you for the entire month - even if you have been locked out through no fault of your own and by them. Go ahead - ask them what their policies are. Do you recognize the voice of experience here?
If you take your possessions to this place, you can eliminate the suspense by tossing the entire lot in the creek next door, then pin all your money to your coat and let them pick it off you. If you rent from these waterheads, don't say you were not warned."
"VERY SHADY BUSINESS PRACTICES
I set up auto pay and "it didn't go through" so they wait 2 weeks to call me and tell me my payment is due. Of course now I also owe a late fee that is about 40% of what I already owed them. When I went in to explain and ask why I still have to pay, the guy in was nice but who ever he called to ask about waiving the fee was obviously some jerk that feeds off this crap. Safe to say I will be moving my stuff out and never use a life storage again.
Do not rent here."
"My uncle who does not have a google ID had a unit here and it flooded often with hard rain. They do not warn customers of this and a lot of his stuff was ruined and they don’t offer any financial assistance to cover anything! I would recommend looking into other storage units."
"Deliveries from UPS are running anywhere from 1-4 days late due to management not staffing the office full time any more. On the delivery that took the longest, the boxes were so beaten up, wee and dirty the contents were compromised. This locker is work related and it is affecting my business. The gentleman typically in the office has been as helpful as possible, but h is not the problem as far as I can tell. I've left a couple of messages wanting to discuss, but no one has attempted to contact me back."
"I stopped by this location earlier today. During my visit the Matthew, employee on shift was very helpful. Matthew had helped me figure out the correct size unit I will need, in addition to giving me price quotes for it all. While I am still debating on if I will need a storage unit during my move. If I do need one I will be coming back to this location to rent one."
"I cannot reach by phone. Life Storage is not returning my calls. They just keep raising my rent. I have tried and tried to put my own insurance on the account (so they aren't charging me an extra $12.00 per month) but cannot reach anyone. I just get a recording, leave my number and do not receive a call."
"Bait and switch. Horrible customer service. Wasted 3 hours of my time after sending me to another facility they own only to have different policys from this location."
"Used Life Storage at this location for about 4 months to house all of my familys belongings while we purchased a new home. When we picked up our furniture and boxes we had mouse droppings all over the place. Mice had chewed on some of our furniture and through cardboard boxes. Inside many of our boxes were tons of stink bugs. To make it worse, the location of this storage building is near a flood area of Brentwood. We checked in our unit after a rainy few days and found evidence of some water coming in under the door (none of our belongings were water damaged). Another con is that you virtually cannot reserve the largest sized units because businesses (like lawn care or construction companies) are always using them. We ended up having to reserve two medium units buildings a part to fit all of our stuff."
"This place should shut down for fraud of customers belongings. Ask Eddie he will explain to all how Michelle, ashley, Phil and district manager tried to run him off and switch and bait terms with him. They raise there prices to much, lie, steal. File a suit and win. Stay away"
"Super easy online reservation. I got an email with my space number and gate code immediately after I paid. When I arrived, a new-in-box lock and key we're waiting. Couldn't have been more simple."
"Very friendly local staff, however prices increased significantly since life storage took over the location, also recently changed policies to end day to day or partial month rentals. Finally became expensive enough that I ended my unit rental."
"I have been with these people since 2013 when they were uncle Bob's they started going downhill now that they are life storage they are nothing but about the money every year went up 10 $15 their excuse there are storage places are in high demand but I told him that I was leaving they were like OK another person will come along and take your place"
"Found a decent price for monthly rent via another website. Easy to access facility. Outdoor lighting is good. All outdoor storage units, so not climate controlled. Interior lighting for storage units could be better. 24 hour access."
"I've had a great experience with life storage. I feel confident storing my things there over the summer. I have heard of other storage units flooding over the summer but have had no issues like that with Life Storage and will recommend it to my friends in coming years. "
"I really appreciated all the people that worked with me in several of the various locations that I used. I was very impressed with their friendliness. I had a great experience"
"Michelle is awesome. She really connects with the customers and takes our needs seriously. Way beyond what I ever could have imagined of a storage facility. I feel like she's watching out for everyone."
"Uncle Bob's is within a good traveling distance for the back and forth moving required and I was very happy that the units were so clean and well kept!
I found Brian and Michael to be very congenial and helpful managers.
Thank you for your services!"
"Came during the managers lunch hour,and I felt terrible, but he genuinely made me felt comfortable and took time to help me anyway. Very clean storage facility, friendly and helpful staff. Would definitely recommend to family and friends. Thank you so much for helping me, and making storing my belongings while I look for a new home after the floods a few weeks ago so much easier."
"I did have to wait a few minutes for someone to come to the office. After calling on my cell phone, I did get help.
I had to ask about our homeowners insurance policy. You should let the customer know that there is that option."
"I really liked the fact that you called us to acknowledge our having vacated the locker and being prepared to close the contract for us. It was on my list of things to do at at a very trying time and your pre-emptiveness was great. It took it off my list and made sure that it was done. The only thing I am not sure of is the insurance with Bader Insurance Coy and whether I need to cancel that myself. "
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #463, we offer great property security systems and clean, affordable storage units to rent for the residents of Maplewood, Brentwood, Shrewsbury, and other neighborhoods in Brentwood, MO. Call us with questions, reserve online, or click here to compare other storage units in Saint Louis.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 24 Hour Access
Tuesday: 24 Hour Access
Wednesday: 24 Hour Access
Thursday: 24 Hour Access
Friday: 24 Hour Access
Saturday: 24 Hour Access
Sunday: 24 Hour Access
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental