Customer Reviews - Life Storage #308, Bridgeton
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We at Life Storage want to maintain the best storage facilities in Bridgeton, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Bridgeton (#308)
4.82 out of 5
based on 52 of our most recent Reviews
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- Curtis from Woodson Terrace, MO
5.0 out of 5
"Total great experidnce. I know my things are safe and secure!"
October 15, 2018
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- Theresa from Maryland Heights, MO
5.0 out of 5
"I was very pleased when I saw the available unit. It was clean, as was the entire facility."
September 18, 2018
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- Rebecca from Bridgeton, MO
5.0 out of 5
"Tom was very helpful and explaining everything to me because I've never rented a storage unit at all. I appreciate everything he has explain and done for me even though I called him like 10 times to have him walk me through the steps on the computer"
May 24, 2018
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- Tabitha from Saint Ann, MO
4.8 out of 5
"Phil was very helpful & friendly everytime I needed any help with anything. "
October 23, 2017
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5.0 out of 5
"I think your goal is to help your customers and I appreciate that."
August 18, 2017
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- Barbara from Maryland Heights, MO
4.3 out of 5
"I needed a ladder and went to the office and was given one right away. There was carts there to help me move my things. Over all I am quite happy with the facility "
June 27, 2017
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- Mollie from Bridgeton, MO
5.0 out of 5
"I was really nervous about leaving my belongings in a storage unit. I read so many horror stories but when I called life storage I knew I didn't need to look any further. The customer service gentleman on the phone was knowledgeable and friendly. Then when I went to go check out units the manager went above and beyond to find the best unit for me. It was so nice to have piece of mind that my possessions were in good hands."
March 24, 2017
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- Christina from Woodson Terrace, MO
3.4 out of 5
"I was never really told of what security was offered but i did notice cameras and security gate so i felt comfortable in my choice"
March 01, 2017
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- Rochelle from St. Louis, MO
5.0 out of 5
"You guys were very professional and courteous at both storage places. Mike was very helpful and thorough when explaining everything about the truck rental."
May 28, 2016
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- Cecelia from Woodson Terrace, MO
5.0 out of 5
"The staff is always helpful, appreciate all they do"
May 25, 2016
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4.6 out of 5
"The associate serving me was in training but his mentor was standing by, providing assistance as needed. Additionally, I had arrived at the same time as another customer and I had my four children in tow. So I was pleased with the move-in experience overall.
I really like being able to complete paperwork online before coming in to the office. That was VERY helpful and expedited the process.
"
March 27, 2016
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4.0 out of 5
"Storage rental was clean and secure, property was neat, person renting the space was courteous, but distracted."
March 25, 2016
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- Theresa from St. Louis, MO
5.0 out of 5
"The process was quick, explained well and the staff were friendly and professional."
December 25, 2015
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- Connie from St. Louis, MO
3.8 out of 5
"The price is pretty high for just a storage unit. Although I like the storage facility for the most part, there are other facilities that are less expensive and I also don't understand why I am required to pay for insurance."
November 03, 2015
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- Earnestine from Bridgeton, MO
5.0 out of 5
"I have always been treated with professionalism and respect. The staff, Monea Wash and Tim Everett have always been so helpful and kind. They greet me with a smile and ready to help when needed. I will always use this storage facility and do recommend it to everyone. Please thank them for their service and I pray they never leave. Kudos to them both."
September 28, 2015
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- Almeta from Hazelwood, MO
5.0 out of 5
"The staff was very friendly, courteous, and professional in every way. I would strongly recommend Uncle Bob's to anyone who is looking for storage or storage supplies."
September 23, 2015
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- Patricia from St Louis, MO
5.0 out of 5
"We were very happy with the service we received. we were taken to and inside and out storage shed. we made our choice of and outside shed. The person waiting on us was very knowledgeable and we were taken care of in a timely manor."
August 31, 2015
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4.6 out of 5
"Excellent service from employee and the unit is very clean"
July 20, 2015
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5.0 out of 5
" Not at this time.
Oh! I am appreciative that this location is well lite and secured"
May 28, 2015
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5.0 out of 5
"nothing really everything was great. i will tell anyone i hear is looking for a storage facility to go to Uncle Bob's [Life Storage]."
April 23, 2015
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- Laurie from Maryland Heights, MO
5.0 out of 5
"The Customer Service was EXCEPTIONAL!! Tim was very helpful and answered all questions that I had."
April 20, 2015
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5.0 out of 5
"The guys at the location I rent at, have been awesome in helping me get a 2nd unit last minute when I had to do an emergency move. They have been super helpful"
April 05, 2015
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- Rodney from Maryland Hts, MO
4.2 out of 5
"Moving in after hours made it convenient but there is no public restroom in the inside building my unit is in. "
March 29, 2015
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- Kathleen from St. Peters, MO
4.8 out of 5
"was shown two lockers to see which best met my needs. informative but not pushy"
December 30, 2014
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- Katherine from St Louis, MO
5.0 out of 5
"Reasonably priced.
If ever need again, will come back "
December 23, 2014
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- Adrienne from St. Louis, MO
5.0 out of 5
"Tim has been fantastic to deal with. He answered all questions well before I ever rented (I reserved over the internet and he called me back to confirm and answer questions at that point). Once I did arrive, he has been easy to deal with and has a great attitude. The other places I have rented over the years could learn alot from him. "
December 06, 2014
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- Louis from Saint Louis, MO
5.0 out of 5
"Professional, efficient, informative, friendly, helpful. Definitely exceeded our expectations! Unit, hallways, parking, entryways, etc. all kept very clean. We are very pleased we chose Uncle Bob's Self Storage!"
November 27, 2014
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5.0 out of 5
"I really liked the option of being able to pay online. "
October 28, 2014
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- Jillian from Maryland HTS, MO
5.0 out of 5
"I was so totally impressed by the service here! I don't want to have to store my items permanently, but I will be sad to leave when I have to (not for a while) because this is a greatly run business!"
September 19, 2014
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- Charles from Maryland Hts, MO
5.0 out of 5
"I don't normally do surveys but I made an exception this time. Uncle Bob's [Life Storage] was excellent in every way. I did not expect, but got the high quality of professionalism from you personnel. "
August 21, 2014
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5.0 out of 5
"The Bridgeton, MO store took great care of me while I was renting a space at their location. Despite being overseas in Europe for almost the entire period I rented the space, they were very accommodating to anything and everything I needed. I will absolutely be recommending them to anyone who needs a space in the area."
July 24, 2014
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- Margaret from Bridgeton, MO
5.0 out of 5
"I always felt safe when accessing my storage unit, even in the evenings by myself. "
July 23, 2014
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- Ricci from Cedar Hill, MO
5.0 out of 5
"I was so impressed by the attitude of person on phone who very politely talked with me on the phone. Even after I had to make several calls with questions. Thx"
July 09, 2014
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- Christine from St. Louis, MO
5.0 out of 5
"I cannot say enough good things about Uncle Bob's [Life Storage]! I have recommended it to just about anyone I talk to about my situation. It sounds crazy but I was actually sad to leave the unit. I had no idea what to expect as I had never used a facility like this before and I was pleasantly surprised. It was so clean and I felt like my things were safe at home. The staff was equally as impressive with their friendliness and knowledge about what would work for me at the best rate. I will definitely use them in the future if I need storage space. It was so nice to drive through and get a wave as if I was a neighbor. Uncle Bob's [Life Storage] definitely gets my vote! Thank you! "
June 25, 2014
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- Terri from Maryland Heights, MO
5.0 out of 5
"Both gentlemen in the store were super to work with. I appreciate their flexibility plus how helpful they were throughout the process."
May 29, 2014
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- Isaias from Jacksonville, FL
5.0 out of 5
"The staff was very polite and helpful and the unit is in excellent condition."
May 29, 2014
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- Barb from Saint Charles, MO
5.0 out of 5
"The young man that was there most visits was very helpful with any questions.
At one point I changed my code and he alerted me when my son was trying to use the old code. There was no problem - but it shows you are paying attention to our units. Thank you"
May 23, 2014
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5.0 out of 5
"Very clean and professional. Good security setup. Good prices."
April 29, 2014
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- Sheila from Bridgeton, MO
5.0 out of 5
"Ive stored hear 3 times now and everyone ive ever encountered has always been attentive and nice. Thank you "
April 26, 2014
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- Allison from Saint Louis, MO
5.0 out of 5
"The service was excellent, when I got to the location everything was ready I did not have to wait. I was very impressed with the offering of a free rental truck. The staff very professional and friendly. Uncle Bob's is what excellent customer service is all about."
April 25, 2014
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3.7 out of 5
"I really think the units should have lights inside of them."
April 23, 2014
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5.0 out of 5
"The person that worked with me was so thorough and I believe his name was Derrick. I came in last minute and recieved great customer service. I appreciated his time, effort and ensuring that I understood all the info he gave me and that I was satisfied with the unit. I am in the customer service industry and the fact that he even offered me collateral to promote Uncle Bobs [Life Storage] was super impressive!!! I will for sure pass along the great expierence and thank you!"
March 18, 2014
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4.4 out of 5
"(no red asterisk)
I could only go on what I'd heard of others' experiences with various storage companies so I was pleasantly surprised. I was particularly impressed to get a call telling me I hadn't actually locked my unit properly - didn't know they walked the property checking each unit each day. Great service, beyond what I would have expected. "
March 09, 2014
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4.9 out of 5
"Great staff and facility. I'd like to know why a propped open door doesn't send an alert to the office. It's a hazard and dangerous. Also notify all new renters not to block the doorway tothe buildings. "
March 03, 2014
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5.0 out of 5
"Derek and Tim are just super to work with. I have rented here before and it was a pleasure to bring my business back. They are the reason I returned to do business here, along with a superior service. Thanks for keeping great people on board. It makes all the difference."
February 27, 2014
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- Veronica from Ballwin, MO
5.0 out of 5
"I was extremely satisfied with my customer service, the gentleman that helped me was very efficient and explained everything very well. Thanks again!!"
February 27, 2014
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- Patrick from Bridgeton, MO
4.9 out of 5
"If I ever need a storage unit again, I will go to Uncle Bob's [Life Storage]."
February 23, 2014
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4.4 out of 5
"I was a little disappointed bc the unit I got was not one that I could get a free month on."
February 20, 2014
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- Gregory from Stafford, VA
5.0 out of 5
"Tim and Derek have provided superb service! I highly recommend their store to anyone in the St Louis area."
January 30, 2014
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- Nicole from Brentwood, MO
5.0 out of 5
"I was completelt happy with everything and tell everyone my great experience."
December 05, 2013
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- Michalene from Maryland Hghts, MO
5.0 out of 5
"I know that any question I ask or any help I need that they will help me any way they can. "
December 03, 2013
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- Lynn from Maryland Hts, MO
5.0 out of 5
"I did not expect such cheerful and knowledgeable managers; Tim especially was so comfortable to deal with and made renting so "do-able without difficulties!" I'm not done moving but don't dread it so much and really like the climate controlled space. I recommend your company and the two locations I experienced to anyone needing rental space (in fact my friend was one of your customers before). Thanks Uncle Bob!"
September 18, 2013
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