A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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4959 Manchester AveSaint Louis, MO 6311010.4 Miles Away
Customer Reviews - Life Storage #465, Florissant
We at Life Storage want to maintain the best storage facilities in Florissant, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Tiffany is AMAZING!! She was very patient and she thoroughly explained the storage facility and units. She showed me how to use the gate code, door entrance, and unit lock. She took the time to scan in and upload the needed documents and reviewed the account names and info.
I am glad that Tiffany is a part of the staff at this location."
"I came right before they closed and Charmell expeditiously exceeded my expectations in the most pleasant of ways. She never took her attention away from helping me with my matter while multitasking with another customer on the phone. I love this place"
"I ABSOLUTELY LOVE IT HEREE. Charmell helped me and my husband find the perfect space. She deserves a raise she was amazing I would recommend everyone to rent a space here. It’s definitely worth it 100%."
"Wonderful customer service !! Definitely affordable and you get a decent amount of space for the price you pay! Thank you so much Tiffany for all of your help!"
"Tiffany’s customer service was beyond excellent all my questions were answered properly and she was very Helpful I would recommend for anyone looking for a Storage unit to come and Tiffany Hill because I couldn’t I asked for a better customer service"
"I would not recommend, there insurance is horrible, they will only pay up to $900. They won't allow you to make a payment on your unit unless you have the full amount. You either have the full amount or nothing. There units are filled with spiders and bugs. Do NOT RENT!!!"
"Carmella Hall was wonderful, cheerful, exciting, professional and very helpful with everything I need. I will definitely recommend this place to everyone and happy with the services."
"Pretty fast and easy. Tiffany at the front was very personable and works with you to make sure you’re getting the best deal. The office and storage space was clean upon arrival."
"Tiffany at the one in florissant was very personable, helpful, friendly and all around a very great customer service worker you should hire more people like her"
"I've found this particular Life Storage facility to be an excellent place to store my valuables. The building is clean and safe and the rates are affordable."
"Tiffany was so helpful with getting us settled and filling us in on all the info. Quick and easy process. She offered to drive in the golf cart over to our unit to inspect first, which was very thoughtful. The golf cart could use some love and was a real rough ride LOL overall we’re happy with the space and service so far!"
"The store manager Ms Charmell Hall was the most knowledgeable and helpful employee in every question that I asked. She made me feel so comfortable I could work for her. A very valuable employee.
Oh yes I did get the storage unit I wanted. Clean very nice"
"I had the pleasure of working with Tiffany Britton She was very helpful and very professional she made my first time storage experience amazing.I would recommend her to my friends and family that may need the service in the future. Mrs. Chelsea Jones"
"Over the months I've enjoyed the many changes and have great shift in staff. I definitely appreciate the great customer service. Carmella and Tiffany have been a God's sent. I refer my fellow property owner all the time."
"My experience at life storage on April 13 was extraordinary. I called life storage to pay my storage bill only to find out that it was more than I expected to pay. I was completely confused and surprised about the amount that I was being asked to pay. So because of this guy began to interrogate Tiffany on why my bill was so much. Never did I raise my voice or see any offensive words but I was very stern and strong and wanting an explanation. Tiffany handled the situation very very professional and attentive, she first and foremost was able to calm me down with her wonderful spirit and her great energy and then she proceeded to give a full explanation As to why my bill was the amount that they were asking. So I want someone to know that Tiffany Deserves to have a 100% raise, lol, and a month off with pay, lol, or at least recognition from someone on the fact that she Provided and extraordinary service and helping me understand why my bill was so much. Thank you very much Tiffany you are a superstar"
"Tiffany is extremely helpful and always go above and beyond to help me. She makes this this storage place a place I would recommend to anybody Thank you so much!!!!!"
"Super friendly & extremely helpful. Sierra was awesome. She went way above and beyond to help me because I needed to change the space I reserved. HIGHLY recommend & would DEFINITELY rent from again!"
"Carmell is AWESOME. She is a courteous, knowledgeable and very helpful. in ALL areas. This is the store to store. Thank you so much in our time of need."
"Monae was very knowledgeable, professional, patient, outstanding customer service in getting the needs of finding the right fit for what and where I needed storage space. I would recommend others to this location. Well Done 👍✅"
"Monea was great, and knowledgeable. She was a pleasure to work with. She walked me through the entire process and made sure I understood everything before leaving."
"Today is is August 10th and the young lady helping me with the switch to a larger unit was amazing. She was very patient and put my mind at ease with all I have going on!!!!
Huge thank you Ms. Monea!!!!!!"
"We have been here for years.Kelly is always so sweet and very professional.We always seem to go to lien,but she never makes us feel bad about it.She is a great accest."
"I just got off the phone with Monea and I must say she is an excellent representative for life storage . I have been trying to sort some things out over the last two days and she is quick and very helpful. I’m not sure how long she has been at this location but she navigates and deals with customers like a veteran. This is my first review of a particular employee ever."
"Very nice and helpful employee on Friday afternoon 4/16/2021. I forgot what her name is but she so helpful, kind and nice. I would recommend friends and family to use Life Storage on Dunn Road."
"I will recommend this storage place everyday monea she was the best OMG she taught me how to pull my trailer in she told me everything I needed to know about the storage it’s 24 hr I can come in and out the lighting is great I feel I will be well protected thank you so much"
"Great service from Monea Wash she wasn’t able to help with our original request because it just wasn’t realistic but quicky help us find a solution thank you so much !"
"Experience one of the ruddiest receptionist that could be at any location (her name was not Kelly), I could not and would not recommend ANYONE going to this location and have to be greeted by her. I would not want anyone to have to go through what I experienced."
"My company just adores Kelly so much we have been here several years storing our classic cars.My driver's think she's so wonderful they bring her snacks everyone they go there.Property is always clean and she is always there to help.Thanks"
"Came in last week to check prices,talked with Kelly what great service.My brother found cheaper facilities but we came back here only because of Kelly!!!!"
"Stopped by to check pricing,after talking with Kelly decided this is where I wanted to store my items.Kelly was very thorough and helpful. Property very well kept."
"Kelly is so precious...Got here at 9am as I thought you still opened at that time.Kelly let me right in a got me the perfect second unit,it's even right next to my first on I got when she first started.Glad to see she's still here,I know my items are in good hands.She even gave me first mo free...I was so happy tried to give her some money to by herself something nice,but she said I didn't need to she was just doing her job..That was awesome"
"First let me say that both managers are great at this location.I talked with one on phones several times and then moved in with Kelly who was very informative and a god sent they both went above and beyond to get me what I needed."
"I have been storing here on and off since 2014.Came in today to get a unit,and I was so glad to see Kelly she's been here a long time,we know that we'll be in good hands with her.Great facility"
"Kelly moved me in yesterday, exceptional service.I was 2 days late for my reservation and was afraid I couldn't get same great deal.Kelly got me same great deal and I'm so greatful.She was very intentive and knowledgeable,and unit was very clean."
"Service by Kelly was greatly appreciated.I couldn't make it on day I planned,Kelly called me said she would hold it for another day.Unit was very close to elevator and very clean,and she got me a rental truck as well."
"Service by Kelly was excellent.We had a little mis communication with reservation department,but Kelly worked thru it to get us the unit we needed verses going somewhere else.She really worked with me."
"Kelly was great.Made reservation threw ccr and since I didn't move in on date planned when I called back they said I couldn't move in at price quoted.I was so upset,but then Kelly called me and let me know that she would move me in under quoted prise on my reservation... Greatly appreciated and great customer service focus."
"I have been at this location for approximately 1 month. Due to how unprofessional, and verbally abusive the associates are I will be submitting my notice to vacate today. So, why am I leaving? I rent a spot for my vehicle but unfortunately according to the associate that verbally attacked me yesterday, you cannot do anything to that vehicle while it is there. I was informed that their lot is strictly for storage and that is all. Meaning as she clarified to me that if I wanted to pack it with my belongings, I would have to do that off their lot. Unpacking is the same. If you want to change out the radio or handles in the cab you will have to move it off their lot to do that. Completely perplexed, I asked why and she said it was in the contract I signed. Now, hearing that was interesting because when you sign the contract you don't actually get to read it. you sign a blank screen and then they e-mail it to you in which I did not get a copy of mine. Adding insult is the fact that I was informed that you cannot park your own car in the spot you rent while moving things. I was informed quite rudely btw that if my vehicle was seen there again, it would be immediately towed. I supposed this wouldn't be so upsetting if I was informed in a nice or even professional manner but unfortunately, that was not the case and instead of professionally talking to me, I was berated, belittled, threatened and felt verbally assaulted. Because of all this, I have found another storage that will allow me to actually see and care for my vehicle while in their lot"
"Kelly moved me in she even extended my reservation a couple days for me.She got me 2 great units right across from each other.She was so sweet and professional, greatly appreciated"
"Kelly is great.My friend has stored here for years and told me to give Kelly a call.She held the perfect spot for me.She was very intentive and kind to all my concerns."
"Kelly is great,we really appreciate the welcome everytime we come.Needed some banking suggestions and she even help me out with this.We have been here almost a year and love it."
"Kelly moved me in beginning of month,she is so down to earth.Im so glad I came here,so clean she must be a very hard worker I looked at 2 competitors but was very dirty nd wasn't impressed with staff.I really enjoyed Kelly I even offered her a job but she said thanks but she loves hers."
"The young lady who assisted me was WONDERFUL! U was greeted as soon as I came. She was very knowledgeable about their storage and what would meet my needs, solely based on a few of the items I needed stored. This is the kind of customer service that is needed in all establishments! Thank u!"
"We have been storing here with Kelly for many years,we live her so much.She does a fantastic job and we hate to see customers like we saw yesterday screaming at her trying to say she's prejudice and verbally threatening her well being.I am a black tenant and she is wonderful with us.I enjoy her so much I bring her Starbucks coffee and treats everyone I come."
"Went to move in today and Kelly was so sweet but couldn't get spot I wanted because guy was in my spot ,Kelly asked him to move and he got outrate with her and threatening.This place is wonderful but it's a shame she has to deal with these type of people"
"Kelly got me 3 great units all next too each other.She is so genuine and sweet.Its hard to find that these days.I left another storage company due to unclean and terrible workers.We really appreciated Kelly and her kindness during these hard times."
"Young lady Kelly moved me in.She called me about 4 times before I showed up,she really stayed on me and wanted my business.I was hesitating and she even extended my reservation for me.What great seevice"
"First of the customer service was great over the phone. BUT DO YOUR RESEARCH! Im moving by myself and first things first I have a climate control storage unit GREAT....Now here is where it gets crazy when you arrive to your unit there's a little blue bag with lock in it ok. Then u start to unload your stuff and realize the door will lock each time your enter in and out with passcode no propping the door. Then after that your like how do I get my stuff from my car to the storage unit NO DOLLIES or CARTS to help you so be prepared or you will be walking backing and forth to your car what a headache and don't forget each time the door closes you will have to put in a codeThis took me forever when I was only trying to move a little before workBut the good news was I already had a moving company helping me they had all the equipment. But if your trying to move by yourself bring something to help you move your things back and forth you will save more time....."
"Kelly moved me in today,she was so sweet.When I entered office she apologized was on conference call she .I told her I could come tomorrow but she said no, turned it down and said she could take care of me right away!What service"
"Kelly moved me in,she was very pleasant and gladly showed me two units.I wasn't sure what I needed, facility was very clean.Would highly recommend..."
"Kelly moved me in ,she was so helpful ! Thought I needed a 10/10 But after I answered all her questions about what I was storing she suggested a 10/30 which turned out to be exactly what I needed great service"
"Kelly was great....I first couldn't find the place and she stayed on the phone with me the whole time so that I could find it.During this corona situation and the fact that I speak Japanese I thought I was going to have a very difficult time.But I didn't Kelly went over everything with me in Japanese so I could clearly understand.This place is awesome never would've thought I would find someone that could speak my language.Thank you so much."
"Kelly is just great.I have been renting here since 2000 and it is great.Everytime I come in too pay Kelly always remembers my name and that I like to pay each unit separate,nice that she knows her people."
"Came in too check prices had a pleasant conversation with manager Monea.decided to come back next day and Kelly moved me in both were very helpful and informative.I believe I have all information I need to for my unit."
"Came in to see how much storage was,sister made me a reservation.Was helped by Kelly whom was awesome helping me I even got a larger size,she went over everything till I understood as I had never done this before.thanks"
"Came in to pay my bill with my cousin.As nasty as it was outside Kelly even showed my cousin a couple of spaces as he wants to get a unit at end of month.we will be back to get that unit.Kelly is always here to help.much appreciated"
"Kelly is amazing.I have been storing here for 2 years and every time I call with questions or need another unit ,she remembers who I am before I even say and always finds me the perfect 2nd or 3rd unit.I feel secure here and its nice that I have a manager that cares for tenants and remembers us and our needs.I live in Illinois and pass several cheaper storage but I would rather be here with the bond and peace of knowing my belongings are safe."
"The Store Manager, Monea Wash, greeted us at the door with a smile & a welcome. She answered all questions in a professional manner while making us feel special. It was actually quite a nice experience and I would recommend this location to any and all."
"Went in to check prices and spoke with Kelly and this lady was so rude to me i walked out without getting any info. I am only giving these 5 stars because Monee saved my day. Not only did i get the info i needed i ended up renting the space. She was very professional and patient.She explained everything in detail and made sure i had the right space. I would recommend this place to friends only if Monee can assist them."
"Moved in last night.i showed up right before 6,thought they closed at 630.Even though it was closing Kelly was very nice and informative,she did not rush me.found perfect space and explained all rental details and move out procedures.well appreciated"
"Moved in dec 27th with kelly who was wonderful from beginning.she called me as soon as i made reservation and showed me 2 units one right at door.we even bought 15 boxes.she made my move so complete.thank you so much."
"Moved in on the 5th.property was so clean .Manager Kelly moved us in who was referred to us by our mother whom had stored here with her.we are so pleased.Other manager that was there was nice too.we will recommend to all our friends."
"Moved in yesterday with Kelly.Im a returning customer for the 3rd time.Kelly always been such a help to me,shes so precious...She even got me moved in with 1st month free which was a big help.Thank you so much."
"Kelly was amazing.She called me as soon as I made reservation and went over everything with me that I would need to bring.I couldn't get there till right at close but she was great about it and got me all taken care off.This property was so clean I would definitely recommend."
"Great service...Monea was very patient and detailed with explaining how storage works..great customer service experience..clean facility and i would definitely recommend this place to everyone"
"OuidA was very helpful this morning. Computer to was down lobby full of customers. She explained was going on apologize d for in the inconveniences. And proceeded to get the problem solved. And handled quickly."
"Moved in yesterday.What great service.didnt know what I needed but Kelly took the time to show me several units and found the perfect one for my needs.property was very clean."
"Got a second unit yesterday.Kelly was great she fully informed me of all the information I needed for rental as a lot has changed since I rented before.appreciate the excellence."
"Manager Kelly was so pleasant.She went over everything till I had complete understanding as I have never done this before.I even was able to buy products I needed to complete my move.Highly recommend"
"Melvin the associate manager was absolutely amazing! He was very attentive, knowledgeable and he made sure we were fully taken care of! I felt good about renting with LifeStorage because of him!"
"My friend got a unit yesterday from Kelly.I was so impressed with how knowledgeable she was.We were in a big hurry but with a smile she walked us through whole process as quickly as possible and it was greatly appreciated.will highly recommend."
"This is the best quality of storage companies I have ever seen.Met with manager Kelly whom was very informative and friendly.She was without internet when I came in and I thought I was going to have to go somewhere else but she was so friendly about it she said she could still get me taken care of and she did.thanks so much..."
"Melvin did a wonderful job helping me with my storage. I reserved a smaller unit than I needed but he found one that was perfect for a reasonable rate. He was patient and kind as well as very positive. Great experience. I will enjoy Life Storage!"
"Melvin has the best customer service I have ever recieved in St. Louis. He really is a great guy. Very impressed with his knowledge of the facility. Really enjoyed my move in. Thank you Life Storage!"
"I arrived 10 minutes before the facility was scheduled to close but you would think I arrived early. They took their time to make sure I understood everything and even showed me how to open the storage compartment I was going to use. Excellent service and I have never seen any place so clean-no dust or debris anywhere."
"I have been at this property for years and it gets better every year.Kelly manager is great very informative and trys to keep it clean each and every day.Shes always here to help.glad theres someone here to keep it running smooth and looking good.highly recommend"
"Got moved in by Kelly who was so informative and sweet when I came I decided to close my account at public storage and get a second unit here.as I was came in today there was a gentleman cursing at her simply because she told him insurance was required if he didnt have his own, its unreal how some act.this place is great it is much cheaper and by far cleaner than any others."
"Melvin was VERY professional. This is my first time getting a storage. He made sure I understood EVERYTHING and answered ALL my questions. Doesn't get any better than that."
"Melvin the associate manager was very respectful, helpful, polite, & fast he helped me get the unit I needed & made sure I got it at the discounted price I that I tried to reserve online Way To Go Melvin!!!!"
"Came to auction yesterday for the first time.After talking with manager Kelly,who was so helpful and nice.I decided to rent a unit so that I can continue to buy and have a nice place to store it until I can resell it."
"I have been at this location since 2005.Kelly is just precious,my wife and I always have problems with are lock and we can call Kelly the manager and she comes right down with a smile on her face to help.When Im out of town and forget to pay by the 1st she always calls me to remind me.This place has great customer service and great prices.Always kept clean and well lighted."
"This place is easy to get to and cheapest around.manager was very busy with several people but still took the time to great me and let me know she would beable to help me in a few minutes.we looked at 3units and i will be back next week"
"Oh my. This lady at the front desk. The only time I've ever seem her smile or friendly as long as I have been a customer there,is when the fed ex guy came through. This woman gets pleasure in peoples pain. She's a miserable bully and a bad face for the company. Goes by the name of kelly , I believe."
"Service ia always great.kelly always is out keeping it clean and there to help.glad she has help now,the prices here are lowest around.i would highly recommend...."
"Kelly was so helpful and informative.really appreciated it,she is so down to earth and very helpful as i am handicapped and most get fustrated with me .this really is a great place to store your things."
"Mell And Kelly were both great. After Mell and I discussed ways to place my furniture in I realized my unit was too small. He found me a bigger and a climate control one for a more reasonable price. After being misinformed about being able to purchase my own lock, they helped me locate my discount coupon. I saved on that and all my protective items as well. Thank you"
"Great service, brand nice extemely nice facility. The gentleman that helped me was very patient and answered all the questions I had before signing the rental agreement."
"Kelly is amazing all this snow and shes at work ready to help any way she can.had to pay late and she went out in all that snow immediately and unlocked me,even though I told her she didnt need too.great customer service"
"Ayzha was so great from the time I walked in until I left. Very pleasant and knowledgeable about the process and the unit. I really appreciated her customer service."
"Through great customer care your manager kept me at that location when I was downsizing and considered moving my unit somewhere closer to my home. I've been a customer at this location on and off for decades. Love the new manager. She's an asset to the team."
"Service was excellent. I went up there on a Sunday and I'm almost positive it was about time to close and she was still very polite and helpful with all my questions "
"I HAD AN ISSUE WITH RODENTS LAST YEAR. I MADE A COMPLAINT ABOUT IT AND HAVE NOT HAD A PROBLEM WITH THEM SINCE. I VERY MUCH APPRECIATE THE CCNCERN OF YOUR STAFF IN RESOLVING THIS ISSUE. THANKS."
"You are meeting my expectations if I ever have to use a storage place again I would truly use Uncle Bob. I have already started recommending people to use your storage already and I am still renting from you now. Keep up the great work!"
"This was a last minute need. The associate was more than helpful with advice and knowledge of facts and expectations. This last second decision went off without a hitch. "
"I am out of town so have not been in the office of the facility, however I have called several times and have always been treated very well..and the staff is very helpful.
Thank you"
"I was able to secure an unit in a reasonable amount of time. I had actually reserved an unit at a different Bob's location (thinking it was at the site to whcih I actually went). The associate at the site where I actually rented a unit offered to contact the other location to explain the situation and cancel the other reservation, thus saving me that additional effort. My experience was satisfactory and served my needs."
"The area in front of my unit, 5079, has standing puddles of water after it rains. Maybe the gutters could be repositioned or better drainage could be done to correct this."
"It is hard to reach the office a lot of the times. No answer to phones at the local and main office.
Seldom , are there reminder calls about the bills .
Overall, I like the company."
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #465, we offer great property security systems and clean, affordable storage units to rent for the residents of Black Jack, Berkeley, Florissant, and other neighborhoods in Florissant, MO. Call us with questions, reserve online, or click here to compare other storage units in Saint Louis.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 24 Hour Access
Tuesday: 24 Hour Access
Wednesday: 24 Hour Access
Thursday: 24 Hour Access
Friday: 24 Hour Access
Saturday: 24 Hour Access
Sunday: 24 Hour Access
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental