Storage Units near Saint Louis in Florissant, MO, 63033

"Monea was very kind and patient with my move in."

"Clean unit. The manager was extremely pleasant and helpful."

"Customer service is great. The ladies are friendly and professional."

"Moved in awhile ago.Kelly made this process such a breeze Very appreciated."

"We have been here for years.Kelly is always so sweet and very professional.We always seem to go to lien,but she never makes us feel bad about it.She is a great accest."

"Kelly moved my family in,she was very informative.Great prices."

"Monea at the Dunn Rd location provided excellent customer service in helping resolve a space issue for parking our commercial vehicle. Thanks Monea!"

"I just got off the phone with Monea and I must say she is an excellent representative for life storage . I have been trying to sort some things out over the last two days and she is quick and very helpful. I’m not sure how long she has been at this location but she navigates and deals with customers like a veteran. This is my first review of a particular employee ever."

"Monea has been a great person to deal with. She is very personable and a pleasure to be around. Thank you."

"Great and safe place, awesome workers !!!"

"Very secure and clean"

"Friendly people good price"

"What a wonderful young lady,kelly is so pleasent and passionate about her job."

"Kelly is so wonderful,what a great place."

"Very nice and helpful employee on Friday afternoon 4/16/2021. I forgot what her name is but she so helpful, kind and nice. I would recommend friends and family to use Life Storage on Dunn Road."

"Very good customer service serviceservic.service."

"I will recommend this storage place everyday monea she was the best OMG she taught me how to pull my trailer in she told me everything I needed to know about the storage it’s 24 hr I can come in and out the lighting is great I feel I will be well protected thank you so much"

"Great service from Monea Wash"

"Service was friendly, professional, and I would recommend you all and hire her myself!"

"Service was great, facility is clean and feels safe. Great prices and plenty of options!"

"Great service from Monea Wash she wasn’t able to help with our original request because it just wasn’t realistic but quicky help us find a solution thank you so much !"

"Experience one of the ruddiest receptionist that could be at any location (her name was not Kelly), I could not and would not recommend ANYONE going to this location and have to be greeted by her. I would not want anyone to have to go through what I experienced."

"My company just adores Kelly so much we have been here several years storing our classic cars.My driver's think she's so wonderful they bring her snacks everyone they go there.Property is always clean and she is always there to help.Thanks"

"Kelly moved me in over weekend,what a great spirit.Got a great unit at great price."

"Came at closing,but Kelly was still very thorough and sweet.I got a great unit and great price."

"Came in to pay was so happy to see Kelly I've been missing her.Since I've been here she's been here the longest and she makes me comfortable."

"Kelly moved us in today.What a great personality,great service."

"What a great experience with Kelly.I had missed my original reservation but Kelly honored it and got me great parking spot."

"Came in last week to check prices,talked with Kelly what great service.My brother found cheaper facilities but we came back here only because of Kelly!!!!"

"Stopped by to check pricing,after talking with Kelly decided this is where I wanted to store my items.Kelly was very thorough and helpful. Property very well kept."

"Kelly is so precious...Got here at 9am as I thought you still opened at that time.Kelly let me right in a got me the perfect second unit,it's even right next to my first on I got when she first started.Glad to see she's still here,I know my items are in good hands.She even gave me first mo free...I was so happy tried to give her some money to by herself something nice,but she said I didn't need to she was just doing her job..That was awesome"

"Great service,great location,very clean."

"First let me say that both managers are great at this location.I talked with one on phones several times and then moved in with Kelly who was very informative and a god sent they both went above and beyond to get me what I needed."

"I have been storing here on and off since 2014.Came in today to get a unit,and I was so glad to see Kelly she's been here a long time,we know that we'll be in good hands with her.Great facility"

"Kelly waited on me,she was very thorough and patient as I had many questions.Great service and facility, very clean and we'll managed."

"Kelly moved me in yesterday, exceptional service.I was 2 days late for my reservation and was afraid I couldn't get same great deal.Kelly got me same great deal and I'm so greatful.She was very intentive and knowledgeable,and unit was very clean."

"Great service.They got me a second unit only 3 spots away from my other unit"

"Service by Kelly was greatly appreciated.I couldn't make it on day I planned,Kelly called me said she would hold it for another day.Unit was very close to elevator and very clean,and she got me a rental truck as well."

"Service by Kelly was excellent.We had a little mis communication with reservation department,but Kelly worked thru it to get us the unit we needed verses going somewhere else.She really worked with me."

"Kelly was great.Made reservation threw ccr and since I didn't move in on date planned when I called back they said I couldn't move in at price quoted.I was so upset,but then Kelly called me and let me know that she would move me in under quoted prise on my reservation... Greatly appreciated and great customer service focus."

"This new building is great.Kelly moved me in and was very thorough in all security features ,great location."

"I have been at this location for approximately 1 month. Due to how unprofessional, and verbally abusive the associates are I will be submitting my notice to vacate today. So, why am I leaving? I rent a spot for my vehicle but unfortunately according to the associate that verbally attacked me yesterday, you cannot do anything to that vehicle while it is there. I was informed that their lot is strictly for storage and that is all. Meaning as she clarified to me that if I wanted to pack it with my belongings, I would have to do that off their lot. Unpacking is the same. If you want to change out the radio or handles in the cab you will have to move it off their lot to do that. Completely perplexed, I asked why and she said it was in the contract I signed. Now, hearing that was interesting because when you sign the contract you don't actually get to read it. you sign a blank screen and then they e-mail it to you in which I did not get a copy of mine. Adding insult is the fact that I was informed that you cannot park your own car in the spot you rent while moving things. I was informed quite rudely btw that if my vehicle was seen there again, it would be immediately towed. I supposed this wouldn't be so upsetting if I was informed in a nice or even professional manner but unfortunately, that was not the case and instead of professionally talking to me, I was berated, belittled, threatened and felt verbally assaulted. Because of all this, I have found another storage that will allow me to actually see and care for my vehicle while in their lot"

"Kelly moved me in she even extended my reservation a couple days for me.She got me 2 great units right across from each other.She was so sweet and professional, greatly appreciated"

"Kelly was super patient,as I was so indecisive.She convinced me to go ahead and get unit and stop hesitating.Im so glad she did space is perfect"

"Kelly is great.My friend has stored here for years and told me to give Kelly a call.She held the perfect spot for me.She was very intentive and kind to all my concerns."

"Kelly is great,we really appreciate the welcome everytime we come.Needed some banking suggestions and she even help me out with this.We have been here almost a year and love it."

"Kelly is just great! Anytime we have a problem with account she is always there to help.Highly recommend."

"Kelly got me a greAt unit .She was very knowledgeable.This is a great location."

"Service by Kelly was excellent,she answered all my questions and insured me my car would be safe.Very nice facility"

"This place is great.Kelly moved me in two units and is always here to help.She is very informative and hard working"

"Kelly was great .She gave us too options for our new trailer which was great to have a choice.Property we'll lit and 24 access is great"

"Kelly moved me in beginning of month,she is so down to earth.Im so glad I came here,so clean she must be a very hard worker I looked at 2 competitors but was very dirty nd wasn't impressed with staff.I really enjoyed Kelly I even offered her a job but she said thanks but she loves hers."

"Service was great,love this place"

"Great service very patient"

"Kelly moved me in,she was so nice."

"The young lady who assisted me was WONDERFUL! U was greeted as soon as I came. She was very knowledgeable about their storage and what would meet my needs, solely based on a few of the items I needed stored. This is the kind of customer service that is needed in all establishments! Thank u!"

"We have been storing here with Kelly for many years,we live her so much.She does a fantastic job and we hate to see customers like we saw yesterday screaming at her trying to say she's prejudice and verbally threatening her well being.I am a black tenant and she is wonderful with us.I enjoy her so much I bring her Starbucks coffee and treats everyone I come."

"Went to move in today and Kelly was so sweet but couldn't get spot I wanted because guy was in my spot ,Kelly asked him to move and he got outrate with her and threatening.This place is wonderful but it's a shame she has to deal with these type of people"

"Kelly got me 3 great units all next too each other.She is so genuine and sweet.Its hard to find that these days.I left another storage company due to unclean and terrible workers.We really appreciated Kelly and her kindness during these hard times."

"The young lady that helped me today on Dunn Rd has the most beautiful personality,Great customer"

"Kelly was excellent.She was very busy but communicated with everyone to let them know she appreciates there business.Unit is perfect"

"Moved in process was so easy.Kelly was great very informative"

"Young lady Kelly moved me in.She called me about 4 times before I showed up,she really stayed on me and wanted my business.I was hesitating and she even extended my reservation for me.What great seevice"

"Service was great.Looked at 3 different units to make sure I had right one."

"First of the customer service was great over the phone. BUT DO YOUR RESEARCH! Im moving by myself and first things first I have a climate control storage unit GREAT....Now here is where it gets crazy when you arrive to your unit there's a little blue bag with lock in it ok. Then u start to unload your stuff and realize the door will lock each time your enter in and out with passcode no propping the door. Then after that your like how do I get my stuff from my car to the storage unit NO DOLLIES or CARTS to help you so be prepared or you will be walking backing and forth to your car what a headache and don't forget each time the door closes you will have to put in a codeThis took me forever when I was only trying to move a little before workBut the good news was I already had a moving company helping me they had all the equipment. But if your trying to move by yourself bring something to help you move your things back and forth you will save more time....."

"Monea was amazing. She was patient and walked me through the move in process with my space I rented online. I recommend this store to anyone!!!"

"Kelly moved me in today,she was so sweet.When I entered office she apologized was on conference call she .I told her I could come tomorrow but she said no, turned it down and said she could take care of me right away!What service"

"Kelly moved me in,she was very pleasant and gladly showed me two units.I wasn't sure what I needed, facility was very clean.Would highly recommend..."

"Great service by Kelly.Proprty very clean."

"This place is wonderful Kelly was very patient and informative, property was very clean."

"Kelly moved me in ,she was so helpful ! Thought I needed a 10/10 But after I answered all her questions about what I was storing she suggested a 10/30 which turned out to be exactly what I needed great service"

"Monea is amazing!!"

"Kelly was great....I first couldn't find the place and she stayed on the phone with me the whole time so that I could find it.During this corona situation and the fact that I speak Japanese I thought I was going to have a very difficult time.But I didn't Kelly went over everything with me in Japanese so I could clearly understand.This place is awesome never would've thought I would find someone that could speak my language.Thank you so much."

"Monea Wash had amazing customer service"

"There nice"

"Kelly is just great.I have been renting here since 2000 and it is great.Everytime I come in too pay Kelly always remembers my name and that I like to pay each unit separate,nice that she knows her people."

"Moved in today.Kelly was so informative and sweet thanks."

"Came in too check prices had a pleasant conversation with manager Monea.decided to come back next day and Kelly moved me in both were very helpful and informative.I believe I have all information I need to for my unit."

"Came in to see how much storage was,sister made me a reservation.Was helped by Kelly whom was awesome helping me I even got a larger size,she went over everything till I understood as I had never done this before.thanks"

"Came in to check prices.Kelly was so helpful and sweet,and property was so clean decided to go ahead and rent here."

"Came in to pay my bill with my cousin.As nasty as it was outside Kelly even showed my cousin a couple of spaces as he wants to get a unit at end of month.we will be back to get that unit.Kelly is always here to help.much appreciated"

"Kelly is amazing.I have been storing here for 2 years and every time I call with questions or need another unit ,she remembers who I am before I even say and always finds me the perfect 2nd or 3rd unit.I feel secure here and its nice that I have a manager that cares for tenants and remembers us and our needs.I live in Illinois and pass several cheaper storage but I would rather be here with the bond and peace of knowing my belongings are safe."

"The Store Manager, Monea Wash, greeted us at the door with a smile & a welcome.  She answered all questions in a professional manner while making us feel special.  It was actually quite a nice experience and I would recommend this location to any and all."

"Went in to check prices and spoke with Kelly and this lady was so rude to me i walked out without getting any info. I am only giving these 5 stars because Monee saved my day. Not only did i get the info i needed i ended up renting the space. She was very professional and patient.She explained everything in detail and made sure i had the right space. I would recommend this place to friends only if Monee can assist them."

"Moved in last night.i showed up right before 6,thought they closed at 630.Even though it was closing Kelly was very nice and informative,she did not rush me.found perfect space and explained all rental details and move out procedures.well appreciated"

"Property was nice and clean.Kelly was very busy but still courteous.got us moved in and went over everything thoroughly."

"Moved in dec 27th with kelly who was wonderful from beginning.she called me as soon as i made reservation and showed me 2 units one right at door.we even bought 15 boxes.she made my move so complete.thank you so much."

"Moved in on the 5th.property was so clean .Manager Kelly moved us in who was referred to us by our mother whom had stored here with her.we are so pleased.Other manager that was there was nice too.we will recommend to all our friends."

"The unit rented to me: looked like a 'old car shop floor': I got the 'rude' Kelly. ."

"Very nice facility. We stored an RV there in a pull-through site."

"Moved in yezterday,Kelly was si informative and sweet,great customer service"

"This place has always been excellent. Thanks life stoarge for great customer service. Kelly Williams always looks out for my best interest."

"Great prices on storage"

"Monea was wonderful"

"Angela was great and made this super easy!"

"Moved in yesterday with Kelly.Im a returning customer for the 3rd time.Kelly always been such a help to me,shes so precious...She even got me moved in with 1st month free which was a big help.Thank you so much."

"Kelly was amazing.She called me as soon as I made reservation and went over everything with me that I would need to bring.I couldn't get there till right at close but she was great about it and got me all taken care off.This property was so clean I would definitely recommend."

"Great service...Monea was very patient and detailed with explaining how storage works..great customer service experience..clean facility and i would definitely recommend this place to everyone"

"Monea is so knowledgeable and patient. She was not in a rush and was concerned with my needs. Love this place."

"Meet a young lady who was helping out at the Florissant location moved me and my dad into a new unit very great customer service."

"Store manager Kelly Williams was so helpful at a time when me and my family needed them too be THANKS SO much!!!!! Would definitely go back again."

"Kelly was so awesome ...she help.me pick the right unit and everything ...10 minutes and I had the right unit and was ready to go"

"The store was extremely busy with phone calls and paying customers Ouida handle everything perfect very great service."

"OuidA was very helpful this morning. Computer to was down lobby full of customers. She explained was going on apologize d for in the inconveniences. And proceeded to get the problem solved. And handled quickly."

"Ouida moved me in today .Great service walked in to check prices i end up renting a 10×40 double doors."

"Moved in yesterday.What great service.didnt know what I needed but Kelly took the time to show me several units and found the perfect one for my needs.property was very clean."

"Great place. Friendly Staff."

"Secure place for storage"

"Shirleen was very helpful and respectful. She took her time to help me find the right unit."