Customer Reviews - Life Storage #310, Florissant
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We at Life Storage want to maintain the best storage facilities in Florissant, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Florissant (#310)
4.85 out of 5
based on 58 of our most recent Reviews
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- Terrell from St Louis, MO
5.0 out of 5
"the associate was great, all my expection and more were met without any complaints. i have already referred 2 people to store their furniture with life storage.. thats how confident i am with their service and security. keep up the good work Tanya and thanks for everything..."
March 21, 2019
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5.0 out of 5
"We had a great deal of difficulty getting our items into the unit and Tanya was so helpful. She suggested another unit that was more easily accessible and even found someone to help us out with moving."
February 16, 2019
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- Andrea from Florissant, MO
5.0 out of 5
"Everyone was very nice and great to deal with! We sent our neighbors there when they moved also!
Thank you for everything!"
July 23, 2018
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5.0 out of 5
"Just very happy with everything overall they’ve always gone out of their way to help"
June 16, 2018
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5.0 out of 5
"Very friendly professional and the space itself was perfect "
January 27, 2018
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- Serita from Saint Louis, MO
5.0 out of 5
"JIM AND TATIANA WERE GREAT I WILL SEND CUSTOMERS TO THEM DEFINTELEY"
January 23, 2018
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4.8 out of 5
"Associates were very helpful and made sure I understood all the features of the facilities "
January 20, 2018
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- Robert from St. Louis, MO
5.0 out of 5
"I have been very happy using your facilities and definitely would reccomend Life Storage to other people. Many thanks."
December 27, 2017
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4.4 out of 5
"Rep was kind and helpful dealing with me and other customers "
October 30, 2017
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5.0 out of 5
"The staff was very friendly and helpful, clean facilities. Great location, and prices that cant be beat!"
October 23, 2017
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- Dennis from Florissant, MO
5.0 out of 5
"The storage space was better than what I anticipated being a previous Public storage renter."
July 26, 2017
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5.0 out of 5
"Tonya was very helpful and showed great customer service."
July 14, 2017
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- Bridgette from Florissant, MO
5.0 out of 5
"I feel life my items are safe and in a clean environment."
July 02, 2017
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- Samantha from St. Louis, MO
5.0 out of 5
"The process was smooth and the customer service was impeccable. "
July 01, 2017
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- Terry from Florissant, MO
4.4 out of 5
"Only thing is I wish you all had a dumpster for us, couple of times have broken a lamp and an end table and there is no where to dispose of.
Also, suggestion. Why not open up once a yr for yard sale? I am sure you have storage renters that would like to clean out some of there things, gotta make room for the new."
June 27, 2017
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- Keith from Saint Louis, MO
5.0 out of 5
"The employees are awesome!!! especially Tanya she's been a super big help too me."
June 07, 2017
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- Michael from Hazelwood, MO
5.0 out of 5
"We would use you if needed again and definitely recommend you."
May 27, 2017
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- Patracia from Florissant, MO
5.0 out of 5
"Everything was perfect. The people were very friendly, like old friends each time we met. And they were very helpful.
One thing I did notice the last time we were there was that after we pulled into the storage area, another car pulled in right after us. That was a little disconcerting, but they moved onto their own storage area. The signs are clearly marked not to do that, but . . . Beautiful people and wonderful place. God bless.
pat"
May 24, 2017
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- Pauline from Florissant, MO
5.0 out of 5
"Help is based on solving problems not simply answering questions"
March 01, 2017
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5.0 out of 5
"I felt very welcomed. It was like they were expecting me. The tone was warm and inviting, as if we were old friends. With much ease, everything was explained and my questions answered to my satisfaction. A very positive experience."
December 02, 2016
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- Delbert from Florissant, MO
5.0 out of 5
"I felt that your associates would go out of their way to provide assistance or answer questions."
November 23, 2016
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4.6 out of 5
"My expectations was met. I was over all pleased with the service. I have used this particular Uncle Bob's in the past and was pleased back then. Needless to say, I will continue to use them in the future. "
July 27, 2016
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- Louis from Belleville, IL
5.0 out of 5
"I rented with your company for years never had a problem..but when I did the staff still treated me like a loyal customer...I will never forget that..I had fallen behind on my payments due to my health problems..they worked with me so I was able to keep my belongings.."
July 23, 2016
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- Darlene from Hazelwood, MO
5.0 out of 5
"Great staff - always helpful and pleasant. The storage areas were clean and well maintained."
July 23, 2016
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- Robin from Florissant, MO
5.0 out of 5
"Very good experience with getting our storage unit!"
April 25, 2016
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- Shirley from Florissant, MO
4.6 out of 5
"My expectations was met in everyway. From doing my paper work, to touring my storage space. Tanya and Frank are extremely nice and professional at their job. I do wish there was more lighting in the area."
February 25, 2016
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- Lonetta from St.Louis, MO
4.8 out of 5
"Tonya was great and your site was clean and professional!"
December 29, 2015
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- Matthew from Florissant, MO
5.0 out of 5
"The nice lady who helped me was very kind and helpful. She made me laugh when I was there. She did a great job. "
December 28, 2015
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- Felix from Florissant, MO
4.7 out of 5
"I will recommend the storage facilities to my family and friends."
December 23, 2015
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- Michelle from Florissant, MO
5.0 out of 5
"I really enjoyed your associates. They were always friendly and helpful"
November 28, 2015
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3.5 out of 5
"For the Florissant MO location off of Washington, for the price we pay, I would like to see the back lot asphalt repaired and the trees trimmed back along the fence"
November 24, 2015
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- Robert from St. Louis, MO
4.2 out of 5
"Great place, friendly people. My only complaint is that you need a flat handcart in storage area. I'm handicapped and this would have helped. the hand truck that you rent for $5.00 is first useless but also outrageous as other places offer this as a courtesy. "
July 29, 2015
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5.0 out of 5
"The service and treatment I received the first time played a huge roll in returning this time."
July 28, 2015
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5.0 out of 5
"I was very please with the cleanest of the place and,also, the respect and friendliness I received there. Keep up the great work."
June 26, 2015
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- Steven from Camdenton, MO
5.0 out of 5
"Friendly, professional, efficient staff. Using the truck was a BIG added bonus to the whole experience. We were able to do this move in a lot less time because all our needs were in one place. All in all an excellent experience. Thanks to the staff at the Florissant location."
June 25, 2015
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- Janine from Florissant, MO
5.0 out of 5
"The associate was very friendly, offered suggestions to best protect my belongings and asked questions to best serve my storage needs and possible unit size."
March 28, 2015
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5.0 out of 5
"The associates were extremely helpful and attentive to our needs"
March 05, 2015
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5.0 out of 5
"Uncle Bob's Self Storage is conveniently located, and the staff is knowledgable and friendly to work with."
January 29, 2015
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- Michele from Ferguson, MO
4.8 out of 5
"I've been with Uncle Bob's Storage before and was very happy with the company. I never even considered another storage facility after my original first time going in to talk with an associate a few years ago. I am very happy with the location of the business, employees and the size and cost of my unit. I can't imagine going anyplace else. "
November 06, 2014
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5.0 out of 5
"THANK YOU FOR WORKINGWITH YOUR CUSTOMERS, I HAVE RECOMMENDED UNCLE BOB'S TO A LOT OF PEOPLE, YOUR THE BEST COMPANY"
August 27, 2014
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- Patricia from St.Louis, MO
5.0 out of 5
"Wonderful staff and location very clean. Glad to be part of the Uncle Bob's Storage Family."
July 17, 2014
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5.0 out of 5
"Everyone was very friendly and the property looked well taken care of and secure. "
June 27, 2014
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- Stephanie from Florissant, MO
4.6 out of 5
"When I first started with Uncle Bob's in 2008, I believe at that time they were under different management. They were quite rude to me in fact, the lady whom was in charge was extrememly rude. When Fred took over management, I found my experience overall improve.. He was super friendly and always willing to help out.. He seemed to always go above and beyond to help with everything I needed. Fred is what made my overall experience wonderful..
"
March 24, 2014
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- Anthony from St.Louis, MO
4.4 out of 5
"I think that yellow or white lane stripes would be ideal for the lot to show where each space is marked."
March 24, 2014
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- Shawn from Florissant, MO
5.0 out of 5
"Fred, was professional and a pleasure to deal with. I only wish other companies hired and retained quality staff such as Fred. He sold me. In addition the rates and property were great!"
March 04, 2014
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4.3 out of 5
"Too many "permanent" pieces of equipment that are illkempt and in various states of disrepair that detract from the looks of the other stored items."
February 28, 2014
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- Terry from Florissant, MO
4.1 out of 5
"The cost is marginally high for the services provided."
February 27, 2014
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4.9 out of 5
"I would like to see a slightly lower price based on how long so on has been a customer.
Just a suggestion
Over all happy with the business.
Very happy with the staff."
February 27, 2014
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- Steven from Florissant, MO
5.0 out of 5
"The staff at Uncle Bob's [Life Storage] were always extremely friendly and helpful and always greeted me by name"
February 24, 2014
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- Philip from Florissant, MO
5.0 out of 5
"Staff really knowledgable and friendly. I trust them to help and assist me when need arises."
February 19, 2014
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- Todd from Valley Park, MO
4.9 out of 5
"We have been a Uncle Bob's [Life Storage] customer for 5 years now. Most of the stuff i8s from my mother in laws stuff. There have been a few other manager there before Fred. He is a good old boy. He is kind and very informative. We have had issues at times with the other Manager before him. "
February 18, 2014
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- Dennis from Florissant, MO
5.0 out of 5
"Fred does an excellent job keeping up with everything!"
February 05, 2014
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5.0 out of 5
"Staff is always courteous. Property is always well maintained."
January 31, 2014
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- Crystal from Fredericksburg, VA
5.0 out of 5
"Exceptional customer service and very well maintained storage units."
January 26, 2014
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5.0 out of 5
"I will always us this company because they friendly."
January 02, 2014
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5.0 out of 5
"Just would like to compliment Tanya and Fred at the Florissant, Mo location on W. Washington. They both have ALWAYS been the epitomy of professionalism, courtesy and EXCELLENT customer service. I would recommend their facility to anyone looking for storage needs. Thanks again for everything!"
December 06, 2013
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- Danielle from Florissant, MO
4.4 out of 5
"Staff was excellent and always helpful. Your storage facility was great! Will use your company in the future if I have the need."
September 10, 2013
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- Timothy from Florissant, MO
4.8 out of 5
"It has been a very long time since I had rented a space. In fact, it was at that facility in probably 1975 or '76, so the prices were more than I expected. I do understand prices go up."
August 23, 2013
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