Self Storage Units near you in Florissant, MO, 63031

"Terrible service. Doesn't call back and when Tonya does answer she is extremely rude. I will not take my business here. I suggest others don't waste their time either."

"Rude management"

"Ms. Angela was AMAZING!! I love her customer service that she has with her guest! She will make u feel at home!"

"Great service and great people nice and friendly"

"Angela and Tanya Rock!!!!!!! Words can’t explain this review 😊😊😊😊Thank you for your great customer service"

"Ms. Angela is the best, they really work with you. I forgot to pay, and wound up with Covid and they worked with me to get the matter settled Thanks Again"

"Received a call from this company today as my name was listed as an emergency contact. The woman from this company was extremely rude. She mentioned that I was listed as an emergency contact for this customer and when I asked if it was an emergency, she said "Well, It's gonna be" and then laughed. What she didn't expect was for me to laugh back after her snide remark. An emergency contact is NOT to be used for collections. An emergency contact, is to be used for exactly what it is called....EMERGENCIES.  This is POOR customer service, especially since I'm not the customer, but only a contact that was listed."

"Received a call from this company today as my name was listed as an emergency contact. The woman from this company was extremely rude. She mentioned that I was listed as an emergency contact for this customer and when I asked if it was an emergency, she said "Well, It's gonna be" and then laughed. What she didn't expect was for me to laugh back after her snide remark. An emergency contact is NOT to be used for collections. An emergency contact, is to be used for exactly what it is called....EMERGENCIES. This is POOR customer service, especially since I'm not the customer, but only a contact that was listed."

"Tanya and Angela are awesome!!! They both were very helpful and NICE!!!"

"No complaints so far. It's not like I live here."

"OMG! Words cannot express how I feel about The dynamic management team (Tanya and Angela) at " Our Family's " Life Storage location @ 450 Washington St., Florissant, Missouri. My family and I have stored our personal items there for more than 2 years. Our experience has been quite an "Exceptional" one! From the very first visit Tanya has been very instrumental in my home renovation project. She recommended all of the storage items (Boxes, tape, etc.) needed in order to transition those personal items from home to the facility. I am grateful for her wisdom and knowledge, which helped this project be a smooth one. Again, Thank you Tanya and Angela for all that you do! Finally, thank you Life Storage for employing 2 dynamic young ladies who are truly examples of "Great Customer Service!" "Life Storage @ 450 Washington St. "You Rock!" Respectfully Yours, Elaine D. Tomlin Life Storage Customer"

"Angela was a wonder person"

"Had very pleasant experience with Angela. She was helpful in showing me various size units that help me decide spaced needed. Will certainly rent here."

"Great customer service Thank you Angela"

"Angela and Tanya Great … Thank you for your service 😀"

"Staff at this location is Awesome, they go over & above to accommodate you in all your storage needs. I would Highly recommend them👍🏾"

"Angela was very sweet and helped us find the perfect unit."

"Angela was polite and nice."

"Highly recommend..Great Facility"

"Very fast and helpful!"

"The storage place on Dunn road never answer the fukin phone how am I suppose to communicate with anybody about anything I’ve been calling for weeks no answer smh then I call the other locations no answer as well very unprofessional"

"This is the place shop nowhere else"

"Angela has excellent service"

"Very nice people and they are knowledgeable about work and they are very easygoing and easy to talk to"

"Angela and Tayna were great. Teangla group awesome"

"Good service. Very nice."

"I showed up it was an error they have me down for tomorrow instead of today but Miss Tonia which was already closed and took Care of my situation and got me all set up I really appreciate her she done a wonderful job I would definitely recommend life storage Off of Washington Street"

"confusing"

"Angela was terrific and helpful. Loved the golf cart ride!"

"They always nice and helpful when I need something."

"Angela & Tanya these two ladies are a life saver and they saved me from my Nanna 🥰🥰🥰🥰"

"Staff was always very friendly! Facility is clean and well kept."

"Angela was so nice and helpful! She explained everything well and her bubbly personality made a stressful time easy."

"Angela was simply awesome! See took her time explaining the process and took me to show me the unit before proceeding with setting up the account. Thanks again Angela!"

"Angela has great customer service thank you angela You're great im glad I came ....10 stars"

"Angela was wonderful and personable from the first initial phone call. Highly recommended. Also when you come buy some boxes and tape. Thank you!"

"The crew here is so helpful! Ms. Tanya was SO helpful with finding me the right sized space. I have used this location for storage in the past and I will continue using Life Storage for my storage needs!"

"Service great ,very friendly"

"Angela great"

"Angela has great customer service. Nice smile 😁"

"Angela had great service thanks Angela"

"Fantastic and clean place to store your precious items"

"Helping my mom move out .. ANGELA was very friendly Angela came by to check on us . Great customer service pretty smile with a nice attitude. Thanks love your service customer"

"Angela very great"

"Angela and Tanya the greatest very customer service"

"Angela... You been so great to me thanks for everything you did for you . Tanya you as well. The property clean nice .great service"

"Angela has excellent customer service i love to see her smile- great personality ❤ great experience, great style. Go Angela -love my climate control space"

"Angela at 450 Washington was very responsive & helpful in getting me the right size space for my vehicle."

"Angela ,Excellent customer service is the number one thanks Angela .( job in any company)! It is the personality of the company and the reason customers come back. Without customers there is no company!" Angela professionalism, patience, and a “people-first” attitude.. Great service Thanks for helping my father 💙"

"Great customer service, very clean, highly recommended.."

"The facilty is always clean and the staff is extremely nice, down to the manager!!"

"Great service angela"

"Clean,"

"Angela number one the best she have great service and great to talk to…. Excellent everything thanks Angela"

"Angela has great customer service"

"Service was great friendly and polite."

"I wish I could give 0 stars but that's not a thing. I trusted my entire home to their storage facility to keep safe. Every treasured keepsake, furniture, decor, clothes for my whole family, all of it when we lost our home. I have paid my rent every month and my rates have increased 3 times. We checked on our shed and it is completely infested with mice!! I mean INFESTED! They have chewed through boxes into clothes, there is feces and urine and who knows what else on everything. We moved our daughers mattress and ick poured from it, like POURED. It was awful. The mgr stated they won't do anything about the problem and we should just move our belongings somewhere else. I'm SO disappointed in the cleanliness and customer service at this location! If you value your belongings, DO NOT STORE THEM THERE!!"

"Angela and tanya's amazing great service."

"Angela welcomed me immediately with a smile and friendly service. She was efficient and very knowledgeable of her job. She made this transition very easy for me. She should be a preceptor/trainer for all of your new hires."

"Very customer service"

"Wonderful customer service!!!"

"Very disrespectful I believe the co-manager she not good at customer service I'm standing there at least 3 minutes instead of her doing her job she decides to lie"

"Staff very friendly, helpful and pleasant also environmental friendly. I would recommend this storage unit to anyone needing a space to store things."

"Great job!! I would come again if needed & have family members to!!"

"Met with Angela Duncan she was very professional no issues whatsoever no hassles"

"Very friendly and great staff. Good customer service. Will explain everything to you and Angela is the best!"

"Angela has great customer service skills and was of great help! Great worker"

"Hi Angela thank you for the great deal and saving me money. I appreciate ur time and efforts"

"Awesome customer service ..I would always come back..please stop by and meet Angela and Tanya they are beautiful people.."

"Angela you rock #cancergang"

"Perfect left a place were bad energies tanyna and Angela were great and caners like me and my wife."

"Life Storage has been great for us from day one. I'd recommend the Florissant location to any of my friends and family."

"Angela was so informative and incredibly helpful to me as I had to fill out my paperwork in person. I have vision issues and she was so accommodating to me, I appreciated that so very much."

"Angela help me with my gate code now I can get in excellent service.."

"Angela is very nice and professional. The facility is clean and organized."

"Accommodating very pleasant"

"Great customer service would recommend to any one got in and got out very fast and they helped me a lot this was my first time getting a storage unit. Thank you"

"Good service"

"Ms Ashley did a great job. She took pride in her work. Very friendly"

"These guys are phenomenal… I love them!!!"

"Angela and Tanya the best ever I been with company since 2017 I think Angela need a raise nothing but best service thanks Tanya and Angela"

"Ángela and Tanya very great thanks"

"I tried to speak with a manager above Tanya about a miscommunication/misunderstanding. I was told they would get back with me but they didn't. I eventually speak with Tanya again, she begins to say that she is going to refund the money but I can no longer rent from them anymore. I ask why she banned me from renting there when I just wanted to speak with someone over her to possibly get a refund. The conversation becomes an argument, she brings up my history with the company. She apparently reviewed my file from when I rented 2016-2019. She said I asked to speak with management 2x, asked for a refund once and I scratched the floor. I don't remember 1 and 2 but I remember the floor. I know about the floor but its common for the floor to be scratched because the put an overlay on it. She said I didn't owe anything and I was grateful. She also mentioned I didn't agree with their policy or contract which wasn't the case. I asked her if she even reach out to mngmnt and she hung up on me. This feels like a personal attack on me because I just wanted to speak with a manager over her. She made it seem like she was at the top and there was no one over her. She wouldn't give me their contact information. Ultimately I have gathered she doesn't want her reviews at her location to be bad and wants complaints to a minimum. Idk if upper mngmnt cared because they never got back w/ me. When I was able to speak with customer service, he told me he would inform the operations department, but I still didn't get a call back. In 2016 after signing my papers she asked me to write a review. She was nice so I did. When she is faced with a something that will "threaten" or bring her numbers down she doesn't know how to handle it the right way. I understand they put information in the contract, I just wanted to speak with someone over her that had the authority to possibly give me a refund based on their judgment of my situation."

"Angela and tanya very amazing"

"Angela very helpful love her so much thanks Angela"

"Awesome service and extremely helpful during my time of need!!!! Ladies are super Friendly!!!💯"

"Very friendly staff, clean unit."

"Very nice customer service Tanya and Angela are very friendly. Wonderful experience"

"Excellent experience! Angela and Tonya make you feel right at home. Great customer service"

"Angela was absolutely amazing a great help and very patient with my husband she deserves a raise."

"Aegela was the best"

"Tanya and Angela very nice great customer service"

"Very courteous, friendly, professional.."

"Angela was absolutely awesome! Tanya is hilarious! Great customer service and very professional!"

"Angela was FANTASTIC! EXCEPTIONAL customer service and very quick!"

"Wonderful customer service Angela was very nice and helpful"

"Angela was really helpful.. This facility is very well protected and open 24/7"

"Tanya & Angela was a big help to me I really appreciate them I love them 💜they made my day thx☺️"

"Angela and Tanya very nice very customer service"

"I've been with Life Storage for a few months now my experience with Angela was great. I felt really comfortable talking with her. She is very professional at what she does. Thank you Angela I came across a situation to where I needed a bigger spot and Tanya had took the time out to explain my options she was very professional as well. Then my hubby and I were so pleased with Tanya & Angela we just had to get a spot for our boat. The young ladies are very experience, friendly, awesome and they go above and beyond. Thank you Tanya & Angela"

"We love this facility, the ladies are fantastic, I recommend this storage store to everyone."

"Angela and Tanya amazing"

"Angela was real helpful and i will work with her again."

"These ladies are LIT! They can get you whatever need and whatever service you may also desire when storing your belongings!!!"

"Tanya and Angela provided excellent customer service when i came in for my additional storage needs. Tanya was extremely knowledgeable of all aspects of storage even down to the packing and lock security. I appreciate this imensley!"

"Angela and Tanya amazing great customer service"

"My rep Angela was sweet and very helpful, her willingness and to help me went above and beyond, thank you so much for everything and I will return in the future. 5 star service with a 5 star personality! Thanks a billion!"

"Services was quick and great. Very satisfied with the customer service!"

"Angela was the best. Very sweet young lady. I'm trying to get my other RV buddies to come over because of the location and the management."

"CSR WAS THE BEST THAT I HAVE ENCOUNTERED ANGELA WAS MY REP"

"CSR WAS THE BEST THAT I HAVE ENCOUNTERED ANGELA WAS MY REP"

"Prompt and friendly service😊 Angela"

"Angela is is super friendly and helpful. She made the rental process a breeze, down to helping me choose the right size unit we needed"

"Angela was extremely nice and went over and above to assist me especially when I was in a rush"

"Very professional and great customer service"

"Clean convenient storage options for the things piling up around you. Competitive pricing friendly staff that is willing to take the time to assist with your needs. As well as 24 hour access....."

"Friendly staff..great atmosphere."

"Angela was very professional and fun to work with."

"Very friendly and inviting staff. I would def recommend them for your storage needs!"

"Angela and Tonya are awesome, very helpful in answering all my questions. I have a storage unit also at Public Storage and being able to see the difference in how the property is kept up and how wide the roads are, the difference is night and day. Life storage is a Little bit pricier but worth every penny"

"Angela was awesome service totally appreciated her"

"Fast and easy had to have a unit pronto, they delivered. Simple, good customer service will give you customers!"

"Angela was very knowledgeable of the storage business and very helpful."

"Tanya provided excellent customer service. She was a pleasure to work with I can tell she enjoys her job in thr way she interacts with the customers. Angela was very professional and provided excellent customer service as well. Thank you both for meetimg my storage needs."

"Angela and Tayna were so nice and friendly. They were able to accommodate my storage needs where nowhere else was able to. Angela took us on a tour of our space and was so helpful and knowledgeable of the property. I would definitely recommend this location and I am happy to have found it!"

"AMAZING!!!! ANGELA and TANYA WERE SOOOOOO HELPFUL. I feel completely safe and happy to store my belongings here! Thank you so much."

"Angela was an amazing representative"

"Good laughs and great information on our business storage"

"Angela was so amazing she was such a great helper. She helped me find what I need!! Positive attitude!"

"Great staff.."

"Tanya was super helpful with our current situation. We didnt know anything about life storage but talking with her she really is a people person and lets you know all about the process and safety of life storage. I would recommend this place to all my family and friends she was super helpful."

"Angela and Tanya Are awesome!!"

"Really nice people, love Angela she is a very helpful person."

"Very good service Angela"

"Very Great service Angela Beautiful smile= "

"Angela was very Great"

"Angela was the best"

"I rented a unit from Angela for a couple of months to store my car in. She has great customer service skills & always updated me on any changes with my unit i give her a 5 star rating. The location is nice & quiet and clean at all times never had a problem!"

"Angela has excellent customer service and was so helpful"

"Angela. Was excellent. With give us our storge space will be Storage. There for a long time"

"Angela was pleasant and entire process was a snap...thank you.."

"Angela really helped me know this is a professional running facility, good customer service!"

"Great service today from Angela =L"

"Angela is such a great employee and so beautiful. Glad her smile and personality makes my day."

"Angela very amazing great service customer"

"Decently prices , clean , good services and the process was easy."

"Angela very amazing great customer service had a good drive in the golf cart . THANKS ANGELA"

"Very polite and helpful. Great prices."

"Good place for storage ,Tanya and angela are very professional and helpful. Definitely recommend this place."

"Outstanding customer service from Angela & Tanya everytime we make my mom payments they always smiling and taking good care of us thanks so much d much love"

"Awesome security"

"My experience at life storage has been a Great experience ( Mrs Angela Dunkins- Cook is awesome and Tanya Christmann is an amazing Lady. Keep up the good job"

"Tanya's and Angela are great. Never had a problem been with life storage for about 3 years. Great job would recommend to everyone."

"Very helpful and great customer service. I highly recommend them for storage"

"Angela Is very professional and courteous time efficient and polite."

"To Angela and Tanya looking for professional and quality service these guys are Great ."

"Very helpful staff members Tanya and Angela is always so joyful and welcoming great place to use Storage service"

"Angela was very knowledgeable and helpful!!! Thank you"

"Angela was a big help, and friendly... She was patient when I changed the date of my reservation, then the unit size, then changed it back! She got me the best deal possible. Property seems clean, well maintained, and secure."

"Angela was. Very helpful great customer service"

"Angela and Tanya are the best ..so cool..I love them ."

"Friendly people, always secure and reasonable prices."

"Very helpful, and in a great mood which made it a good experience."

"Angela and Tanya very amazing"

"Angela and Tanya great with great service i love them"

"This place is extremely awesome. The people there are great and they help accommodate all of your needs. I would definitely recommend this as a place to store all of your things."