A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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2661 Veterans Memorial PkwySaint Charles, MO 633039.8 Miles Away
Customer Reviews - Life Storage #310, Florissant
We at Life Storage want to maintain the best storage facilities in Florissant, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"TERRIBLE service. Employees are extremely rude and act as if it is your fault they work there. Please do not tie yourself into this storage company. They told me they charged $64 then I got there and they made it $78 then it went up to $91 after a few months! Unprofessional, rude, and absolutely wrong; I will never make this mistake again. There are way better storage companies than this one!"
"I found this storage place online when I needed to get a storage unit asap and they had a end of summer move in sale where I get almost 50% off my first month ...Super easy to sign up did everything online including the insurance for the things I'm storing which was only and extra $14 dollars a month ..The have 24 hour access and the whole storage unit facility is protected with fences and keypad entry system...They included a lock for my unit at no extra cost and there website is really user friendly as well ...Also there units are all ground level and you can drive up to ur unit which made unloading a way easier experience..The have a toll free number that is available 24 hours a day 365 days a year just in case your having any kind of trouble and the office is already ...also staff was super friendly ...definitely recommend"
"Most amazing person here is ANGELA...I'm going to use this for my storage choice forever..she was so patient, helpful, and very relatable..we appreciate her, she turned my frown upside down 🙂"
"GREAT CUSTOMER SERVICE!!!
I was greeted by both of the ladies when I was walking to the door. There was NO wait time before they started assisting me. Both of the ladies were very pleasant, nice and friendly. The facility is very clean. Great doing business with them. I will for sure recommend people to Life Storage on Washington in Florissant MO."
"0★s!! This Facility is milking the flood victims for EVERYTHING POSSIBLE! REFUSING TO ACCEPT PPLs RENT PAYMENTS! ONLY GIVING $900 PER LOCKER REGARDLESS OF WHAT WAS DESTROYED IN THE FLOOD! TOO MUCH TO SAY & NOT ENOUGH ROOM!! ★EFF THIS FACILITY & ITS 'MANAGMENT'!!"
"We met the Office Manager - who created us with a wonderful spirit, went out of her way to make us happy customers! What great way to start a business relationship!"
"Thank you ladies for your great service.great facility I'm really loving this storage place.millions star amazing stars Tanya and Angela, I would like to take this to home office"
"This was a God send!!! The Tanya and Angela were the best and extremely friendly! Super sweet and thoughtful of things I didn’t even consider to get me in! The customer service is excellent and I’ve been in customer service for years! Very professional, quick, and easy!"
"Mrs. Angela Dunkins-Cook was truly a breath of fresh air and so pleasant to work with. Her professionalism and very personable attitude made our experience a memorable one. Please keep up the GREAT job that you're doing."
"Terrible service. Doesn't call back and when Tonya does answer she is extremely rude. I will not take my business here. I suggest others don't waste their time either."
"Ms. Angela is the best, they really work with you. I forgot to pay, and wound up with Covid and they worked with me to get the matter settled
Thanks Again"
"Received a call from this company today as my name was listed as an emergency contact. The woman from this company was extremely rude. She mentioned that I was listed as an emergency contact for this customer and when I asked if it was an emergency, she said "Well, It's gonna be" and then laughed. What she didn't expect was for me to laugh back after her snide remark. An emergency contact is NOT to be used for collections. An emergency contact, is to be used for exactly what it is called....EMERGENCIES. This is POOR customer service, especially since I'm not the customer, but only a contact that was listed."
"Received a call from this company today as my name was listed as an emergency contact. The woman from this company was extremely rude. She mentioned that I was listed as an emergency contact for this customer and when I asked if it was an emergency, she said "Well, It's gonna be" and then laughed. What she didn't expect was for me to laugh back after her snide remark. An emergency contact is NOT to be used for collections. An emergency contact, is to be used for exactly what it is called....EMERGENCIES. This is POOR customer service, especially since I'm not the customer, but only a contact that was listed."
"OMG! Words cannot express how I feel about The dynamic management team (Tanya and Angela) at " Our Family's " Life Storage location @ 450 Washington St., Florissant, Missouri. My family and I have stored our personal items there for more than 2 years. Our experience has been quite an "Exceptional" one! From the very first visit Tanya has been very instrumental in my home renovation project. She recommended all of the storage items (Boxes, tape, etc.) needed in order to transition those personal items from home to the facility. I am grateful for her wisdom and knowledge, which helped this project be a smooth one. Again, Thank you Tanya and Angela for all that you do! Finally, thank you Life Storage for employing 2 dynamic young ladies who are truly examples of "Great Customer Service!"
"Life Storage @ 450 Washington St. "You Rock!"
Respectfully Yours, Elaine D. Tomlin
Life Storage Customer"
"Had very pleasant experience with Angela. She was helpful in showing me various size units that help me decide spaced needed. Will certainly rent here."
"The storage place on Dunn road never answer the fukin phone how am I suppose to communicate with anybody about anything I’ve been calling for weeks no answer smh then I call the other locations no answer as well very unprofessional"
"I showed up it was an error they have me down for tomorrow instead of today but Miss Tonia which was already closed and took Care of my situation and got me all set up I really appreciate her she done a wonderful job I would definitely recommend life storage Off of Washington Street"
"Angela was simply awesome! See took her time explaining the process and took me to show me the unit before proceeding with setting up the account. Thanks again Angela!"
"The crew here is so helpful! Ms. Tanya was SO helpful with finding me the right sized space. I have used this location for storage in the past and I will continue using Life Storage for my storage needs!"
"Helping my mom move out .. ANGELA was very friendly Angela came by to check on us . Great customer service pretty smile with a nice attitude. Thanks love your service customer"
"Angela has excellent customer service i love to see her smile- great personality ❤ great experience, great style. Go Angela -love my climate control space"
"Angela ,Excellent customer service is the number one thanks Angela .( job in any company)! It is the personality of the company and the reason customers come back. Without customers there is no company!"
Angela professionalism, patience, and a “people-first” attitude.. Great service Thanks for helping my father 💙"
"I wish I could give 0 stars but that's not a thing. I trusted my entire home to their storage facility to keep safe. Every treasured keepsake, furniture, decor, clothes for my whole family, all of it when we lost our home. I have paid my rent every month and my rates have increased 3 times. We checked on our shed and it is completely infested with mice!! I mean INFESTED! They have chewed through boxes into clothes, there is feces and urine and who knows what else on everything. We moved our daughers mattress and ick poured from it, like POURED. It was awful. The mgr stated they won't do anything about the problem and we should just move our belongings somewhere else. I'm SO disappointed in the cleanliness and customer service at this location! If you value your belongings, DO NOT STORE THEM THERE!!"
"Angela welcomed me immediately with a smile and friendly service. She was efficient and very knowledgeable of her job. She made this transition very easy for me. She should be a preceptor/trainer for all of your new hires."
"Very disrespectful I believe the co-manager she not good at customer service I'm standing there at least 3 minutes instead of her doing her job she decides to lie"
"Staff very friendly, helpful and pleasant also environmental friendly. I would recommend this storage unit to anyone needing a space to store things."
"Angela was so informative and incredibly helpful to me as I had to fill out my paperwork in person. I have vision issues and she was so accommodating to me, I appreciated that so very much."
"Great customer service would recommend to any one got in and got out very fast and they helped me a lot this was my first time getting a storage unit. Thank you"
"I tried to speak with a manager above Tanya about a miscommunication/misunderstanding. I was told they would get back with me but they didn't. I eventually speak with Tanya again, she begins to say that she is going to refund the money but I can no longer rent from them anymore. I ask why she banned me from renting there when I just wanted to speak with someone over her to possibly get a refund. The conversation becomes an argument, she brings up my history with the company. She apparently reviewed my file from when I rented 2016-2019. She said I asked to speak with management 2x, asked for a refund once and I scratched the floor. I don't remember 1 and 2 but I remember the floor. I know about the floor but its common for the floor to be scratched because the put an overlay on it. She said I didn't owe anything and I was grateful. She also mentioned I didn't agree with their policy or contract which wasn't the case. I asked her if she even reach out to mngmnt and she hung up on me.
This feels like a personal attack on me because I just wanted to speak with a manager over her. She made it seem like she was at the top and there was no one over her. She wouldn't give me their contact information. Ultimately I have gathered she doesn't want her reviews at her location to be bad and wants complaints to a minimum. Idk if upper mngmnt cared because they never got back w/ me. When I was able to speak with customer service, he told me he would inform the operations department, but I still didn't get a call back.
In 2016 after signing my papers she asked me to write a review. She was nice so I did. When she is faced with a something that will "threaten" or bring her numbers down she doesn't know how to handle it the right way. I understand they put information in the contract, I just wanted to speak with someone over her that had the authority to possibly give me a refund based on their judgment of my situation."
"I've been with Life Storage for a few months now my experience with Angela was great. I felt really comfortable talking with her. She is very professional at what she does. Thank you Angela I came across a situation to where I needed a bigger spot and Tanya had took the time out to explain my options she was very professional as well. Then my hubby and I were so pleased with Tanya & Angela we just had to get a spot for our boat. The young ladies are very experience, friendly, awesome and they go above and beyond. Thank you Tanya & Angela"
"Tanya and Angela provided excellent customer service when i came in for my additional storage needs. Tanya was extremely knowledgeable of all aspects of storage even down to the packing and lock security. I appreciate this imensley!"
"My rep Angela was sweet and very helpful, her willingness and to help me went above and beyond, thank you so much for everything and I will return in the future.
5 star service with a 5 star personality! Thanks a billion!"
"Clean convenient storage options for the things piling up around you. Competitive pricing friendly staff that is willing to take the time to assist with your needs. As well as 24 hour access....."
"Angela and Tonya are awesome, very helpful in answering all my questions. I have a storage unit also at Public Storage and being able to see the difference in how the property is kept up and how wide the roads are, the difference is night and day. Life storage is a Little bit pricier but worth every penny"
"Tanya provided excellent customer service. She was a pleasure to work with I can tell she enjoys her job in thr way she interacts with the customers. Angela was very professional and provided excellent customer service as well. Thank you both for meetimg my storage needs."
"Angela and Tayna were so nice and friendly. They were able to accommodate my storage needs where nowhere else was able to. Angela took us on a tour of our space and was so helpful and knowledgeable of the property. I would definitely recommend this location and I am happy to have found it!"
"Tanya was super helpful with our current situation. We didnt know anything about life storage but talking with her she really is a people person and lets you know all about the process and safety of life storage. I would recommend this place to all my family and friends she was super helpful."
"I rented a unit from Angela for a couple of months to store my car in. She has great customer service skills & always updated me on any changes with my unit i give her a 5 star rating. The location is nice & quiet and clean at all times never had a problem!"
"Outstanding customer service from Angela & Tanya everytime we make my mom payments they always smiling and taking good care of us thanks so much d much love"
"My experience at life storage has been a Great experience ( Mrs Angela Dunkins- Cook is awesome and Tanya Christmann is an amazing Lady. Keep up the good job"
"Angela was a big help, and friendly... She was patient when I changed the date of my reservation, then the unit size, then changed it back! She got me the best deal possible. Property seems clean, well maintained, and secure."
"This place is extremely awesome. The people there are great and they help accommodate all of your needs. I would definitely recommend this as a place to store all of your things."
"Ms Dunkins-Cook was professional and knowledgable. She was quick to complete the transaction when I was stressed out and in a hurry. Also patient. Very good experience."
"Angela was so amazing... Carefully directly me to a storage unit that was cleaned and nice.. Very polite... She kept a good conversation and was very helpful within the whole process"
"This is the best storage Ive ever used in my entire life. The service is impeccable and the workers move swiftly to make sure that every customer is satisfied. I never have any problems with my bill or anything. I would like to give a special shoutout to the assistant manager Angela shes such a beautiful sweet woman who goes above and beyond giving superb customer service. She values her position and should honestly run the company. Go Angela! you rock!"
"Angela Dunkins-Cook very intelligent smart caring, love her customer service. She welcome me in very well and great. I felt like I was in my own home. I LOVE HER THANKS ANGELA"
"Tanya's and Angela were amazing from start to finish.
They make you feel welcome when you walk in.
They explain everything to you thoroughly before you sign anything.
They are very knowledgable about the packing and moving process and what items you may need to help with packing/moving.
This was by far the easiest move I have ever had thanks to them."
"The service representative was Awesome!! She answered all my questions and she was very HELPFUL with my decision making!! I will recommend others to give Life Storage a try."
"The people who work here are so professional, nice and very helpful. Great prices and the grounds are always clean and well taken care of. Good security. Id never go to a different storage facility. I really like it here. This place is excellent!"
"Great facility, I've been storing here for years. Nice location clean secure facility. They offer mailboxes van rentals and office space as in addition to storage. Ask for Charmell or Dave at this location"
"Angela was very friendly and assisted me promptly when I came in and made sure everything was in order and to my satisfaction before leaving. I recommend this storage facility."
"I had a real very real lovely experience and I think they're really knowledge of what they're doing and I think I'm going to like being here thank you"
"I do wish that there was some added benefit of using trucks at a better rate if you are a long-term customer. I know you get to use it once when you first start. But I think it would be nice to have options like that on anniversaries also."
"Angela.was very customer orientated. She has professional mannerisms .She was friendly, helpful, and knowledgeable about the stoage rentals and procedures."
"Had an amazing experience from the start!!..from the customer service rep Lauren who got me together with all the best discounts to Lisa the manger at the store who made sure I was completely happy and aware of everything I needed and showed me new adventures too lol..Sooo looking forward to my rental with Life Storage!!"
"So far, one of the absolute best storage facilities in St. Louis!! We found our self in the middle of one unfortunate shuffle and the staff managers Ms. Tanya and Ms. Angela are beyond accommodating in meeting our needs.
They also went above and beyond to take action on a unit for us. The facilities are clean and very accessible, 24hrs as a matter of fact.
Based on our services to date, we highly support ANYONE in need of transitional storage space to try this company and location FIRST!!
The staff and facility deserves your business and services if needed!
Executive Director
NABOEI"
"Shirleen was a very nice helpful cheerful person I would reccommed her for any customer visit. I'm coming to rent another storage soon hopefully she will assist me."
"Tanya Christmann and her staff go above and beyond to assure you are comfortable and accommodated. I am business owner with changes in my work load due to the real estate world. No matter what the change request maybe...they are their for my business needs. Great Customer service, I wouldn't go anywhere else."
"TANYA CHRISTMANN and ANGELA DUNKINS-COOK are the best people to work with us. The energy is amazing answered all of our questions. Defiantly recommend this location and the two ladies at the front Tanya and Angela will take great care of you!!!!!!!!"
"Outstanding Service very informative, showed us the facility, super super clean. Extremely friendly! Angela and Tanya were AWESOME. Will recommend Life Storage to everyone, you will not regret it..."
"The kind lady who worked here was very helpful, and even stayed late to assist me with my rental. If only more places had this kind of customer service!"
"Management team was very professional and courteous. Larger size storage space that's less expensive than the one I had at another facility. Helped me save money thank you Life Storage I appreciate your business."
"I have rented space at this facility for a few years now, and cannot say enough for the level of service that has been provided. They are outstanding in every way, and I trust them completely. The staff is incredibly friendly, and happy to take the time to hear their customers.
Anyone who has interacted with the front office knows that they will go above and beyond at every opportunity, and you just don't see that as much as you used to.
Could not recommend them more!"
"Tanya the store manager and Angela were extremely helpful. Tanya gave me so much information because I had never had a storage before. They helped me out so much, they got me out of a jam with the other storage company I was trying to get. I am so happy I came to this location they are the best! These ladies are awesome, everyone should come to this location."
"Exelcent customer service that I have been storing my personal items at mulitble locations and the staff at each location have been a big help with caring for there customers even if a incident with the stores unit would or does accur they are definitely care for there customers needs and make sure u as the consumer are takin care of and Tanya over at the Washington location is a bundle of joy and make sure all of her customers leave her location with a smile and is easy to deal with as she makes sure her customers needs are top priority"
"the associate was great, all my expection and more were met without any complaints. i have already referred 2 people to store their furniture with life storage.. thats how confident i am with their service and security. keep up the good work Tanya and thanks for everything..."
"I was not at all pleased with my billing experience. Also, when you call the 800 Customer service number, you can never get past the local store. And the local cust svc staff was not at knowledgeable about the company billing practices. In both an email survey, as well as to customer service staff, I objected to a late charge, and never heard back from ANYONE about it. Since customer responsiveness is big with me, I wouldnt recommend this location."
"We had a great deal of difficulty getting our items into the unit and Tanya was so helpful. She suggested another unit that was more easily accessible and even found someone to help us out with moving."
"This place and Tanya specifically were nothing short of spectacular over the weekend. My Mom and I had a loveseat too big for our unit and Tanya not only helped us get a unit that fit our needs she also helped us get it in there herself, class act won't spend money anywhere else as far as storage. Tanya you rock homegirl."
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Saint Louis, Florissant and Black Jack
Our self storage facility on W Washington St is located north of the I-270, between N St Charles St and Reeb Ln, near Coldwater Commons Park. Click here for directions to this Life Storage.
At Life Storage Facility #310, we offer great property security systems and clean, affordable storage units to rent for the residents of Black Jack, Old Jamestown, Glasgow Village, and other neighborhoods in Florissant, MO. Call us with questions, reserve online, or click here to compare other storage units in Saint Louis.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 24 Hour Access
Tuesday: 24 Hour Access
Wednesday: 24 Hour Access
Thursday: 24 Hour Access
Friday: 24 Hour Access
Saturday: 24 Hour Access
Sunday: 24 Hour Access
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
