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46 Arrow RoadWethersfield, CT 0610929.3 Miles Away
Customer Reviews - Life Storage #8536, Springfield
We at Life Storage want to maintain the best storage facilities in Springfield, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Yanira was so super knowledgeable and friendly. She made the hole process seem easy. She was professional and courteous. Highly recommend as long as Yanira is there. She is a true asset to the company."
"What a great place; clean, easy to access, and the customer service was great. Vanessa Montero was very helpful, friendly, and informative about renting the units and any issues that might come up. She's the boom. It was a miserable snowy day when we moved our stuff, but she made it so much easier."
"The elevator in front is ALWAYS NOT WORKING, I have to go around to the back, to use the back elevator. Sometimes there are 3 cars trying to get into the building at the same time, because of this, causing parking congestion."
"Vanessa is a stellar person. Knowledgeable, and profesional as an employee who relates with her customers in a very comfortable manner. Very accommodating!
She even makes bad days better 😄!!!
Thanks Vanessa! The Smith Family!"
"I rented a storage last month and I am extremely happy with my overall experience. Yanira was very professional and knowledgeable. She answered all of my questions and concerns. The facility was clean and presentable. I would definitely recommend this facility to my family and friends. Thank you Yanira!!!"
"This facility is immaculately clean and well organized. It has a loading dock which is easily accessible by large trucks. The units' ceilings are taller than most storage facilities and the corridors are wide for using moving dollies. The office management is friendly and very knowledgeable. They are always willing to go the extra mile to help. The location right off of I-91 is also a plus. I highly recommend this facility to anyone who wants a great experience."
"Walking into the storage facility not only welcomed by Yanira with a friendly smile and very nice personality it was very clean and smelled great. Yanira walked us through the facility explaining the hours and how to get in ect. What to store what’s not acceptable. She held the unit for us for a few days until we decided on a facility. This to us is the nicest and cleanest place we visited thank you for everything I’m sure we will not have any problems."
"By far the best customer service support I have gotten in a very long time!! Thanks Yanira for being so thorough in your explanations and helping us through our process! Clean location and super friendly staff!!"
"Stopped in with my mom to ask for information this week and Yanira was super nice and helpful with all of our questions. I’m glad we stopped in. Cleanest storage place I’ve seen in the area. Super flex!"
"Facility is clean and the girls are awesome!! Yanira is very clear with explaining my rental agreement and how to navigate through the process of moving in. I will definitely be recommending this place!
Thanks again girls."
"I had such a wonderful experience at Life Storage. She was very polite and explained everything to me. Showed me the storage I reserved. Anyone that needs a storage to rent Life Storage is the place to go. Thank you Vanessa"
"This facility is squeaky clean and well maintained. The storage units inside are of high quality. Venessa is extremely helpful and friendly. Definitely recommend if you care for a high quality storage unit"
"Not only is this facility the cleanest I’ve seen, The staff is truly amazing! Yanira not only showed me different types of spaces she explained everything I needed to know by the time I walked out of there I could probably sell a storage space to someone else!
I recommend everyone come see Yanira at this location! She will not disappoint!!"
"Pros: spotlessly clean and brand new facility. Easy access. My stuff was fully intact exactly as I'd left it (only one month, but you never know with self storage). I'll give it the four stars for fulfilling all this. Cons: at the time the mask policy was made clear to customers, but not followed by staff. Not cool. Also, there was a bizarrely disjointed checkout process that resulted in having to exchange like 4 or 5 calls and emails to rectify - seemed like there was a corporate system in place making life harder for both staff and tenants. So this is feedback to corporate: stop the nonsense and make checkout easy. Your industry has a bad rap; if you want customers' trust, earn it. We are all exhausted."
"If you need a storage unit choose this location it's one of the best the storage unit in Springfield. the staff is very friendly and professional. the units are new and clean the cost is low they keep their area where the storages and the front of the office very clean after snow storms very easy check in and check out experience and again the staff is awesome thank you guys you were great"
"Our belongings have been in this unit for less than 6 months and have grown mold. This is supposed to be a temperature controlled unit but it doesn't feel like it. We now have to hire a mold remediation person to treat our items as we move them out. Facility is nice and new but the mold expert says that the moisture that caused our items to mold is probably coming from the new, uncured concrete below the building. I'd go somewhere else in the future for sure."
"I went in for a storage unit couple weeks ago. I was having a rough day but I was taken care of by Yanira and She made the experience unbelievably amazing! She has great customer service and had a smile the whole time. She made my process quick and simple."
"This is my place to store my possessions never have a problem just wish I chose a closer location but still fisk ave has been nothing but professional so no complaints there definitely would recommend"
"I would recommend this facility to anyone. The building is brand new. It’s clean, organized, and the units are affordable. The staff is extremely knowledgeable and personable. You won’t be disappointed."
"Just rented a storage unit here and my total experience was well above average . Vanessa is an excellent customer service representative. She multi tasked by juggling several customers at a time , and she was friendly and efficient throughout. Our storage area is clean, well lit, and it has easy access. Dollies are provided and they sell all sorts of packaging accessories. I highly recommend Life Storage to anyone looking for a unit."
"I made an appointment online to reserve a 5x5 storage space for my daughter who is attending college at Mount Holyoke this fall. When I arrived at the facility they were all ready for me. The woman that was working that afternoon was helpful, courteous, and took us through the rental process quickly and efficiently. It’s a beautiful new facility, and I couldn’t have asked for a better experience. Thank you !"
"Well...... Once again Life Storage continues to impress me. Apparently no matter what location you're at wether Whitinsville MA or Oxford MA they're helpful, knowledgeable and make you feel like family, and as a plus, these 2 ladies even laughed at my corny a** jokes. Or maybe its just me.
I won't toot my own horn,but I will toot Toni's horn over at the Oxford MA location. Toni you really sealed the deal today on that insurance. I felt better all day knowing I'd made the right decision to "shush my mush" and listen to you by getting the insurance for the rental van. Between my wife and the ladies at both locations, I'm kinda feeling like I should listen to my wife more. She just might be right more often than I thought................ (or will I)"
"Jessica was great!!! My daughter and I was stuck with not being able to fit all her belongings in the car at the end of her semester from college...We were going back to NY from Massachusetts. Thank God we found Life Storage online. They also had a sale. Jessica the woman who works there was very friendly and helpful... She made the experience a breeze.. This location is very clean and very well kept..Definitely would recommend."
"The representative was very helpful she made my experience awesome and easy to understand there policy and contracts I definitely recommend this storage facility to anyone and everyone looking for units to rent this is the place"
"I was in a real crunch to get a storage unit and Jessica went above and beyond to help me find a unit!!! She showed me multiple units until I found the right one, she answered all of my questions, and I am leaving now with a unit.. and it was so stress free. So thankful!!!! 10/10 would recommend."
"It’s a very clean and updated place, I had Jessica helping me and I ended up with 2 storage units for an amazing price. Jessica was very helpful and she worked out a great deal for me. Her customer service is great she’s amazing at her job."
"The woman who help me was beyond nice great customer service knows their policies well I messed up and ordered a smaller unit then I intended and she help me get it fixed the same day most definitely recommend this please place for the customer service alone and the new unit Was just as nice and clean"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #8536, we offer great property security systems and clean, affordable storage units to rent for the residents of Brightwood, Memorial Square, Metro Center, West Springfield, and other neighborhoods in Springfield, MA. Call us with questions, reserve online, or click here to compare other storage units in Springfield.
Store Office Hours
Mon: 9:30 am - 6:00 pm
5/29: 8:30 am-12:30 pm (Holiday)
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental