Self Storage Units near Lowell in Methuen, MA, 01844

"Super friendly and helpful staff. Easy access to any unit (you can drive up to all of them) Reasonable prices. Highly recommend!"

"Mrs. Elaine Stearns is awesome. She's very polite and helpful to others, very knowledgeable with company policies and regulations, and a self motivated individual. I had a misunderstanding about the tools being stored in my unit and we got it sorted out. I'd highly recommend renting a unit at this facility because they value their customers safety."

"Thanks Kandice! Great Service!"

"Great service and safe place to store. Friendly staff and swift processing."

"Very pleasant."

"Candace was very informative and helpful!"

"Good place for storage"

"Horrified at treatment have rented a unit for OVER 5 years.... the price has pretty much doubled in that time period, but like everything else that’s to be expected... but my husband passed away I called the facility in mid June told them of my situation, that I know I was late on my June payment & going to take me a few more weeks to straighten out money situation but I WOULD get caught up, just needed a little time, well today I call to make a double payment & get told I owe $992.60!! They actually placed a lien on my unit to SELL at auction!!! Monthly rent is $368, charging me $141.60 late fees & $115 lien, what sympathy I was shown, would of been nice if they would of mentioned this when I called a few weeks ago, woman on phone’s answer was, sorry it should of been mentioned, Well I can’t afford that, was told to call Saturday to speak to manager, we’ll see how THAT goes, I’ll post update, plan on contacting newspaper if manager won’t help... I’m shocked after banking money off us for 5 years this is how we’re treated! What a shame!!!"

"Im a customer and the manager there is a liar and has an attitude , i dont recommend this facility to no one, false advertising is so true about this place coming from me and lots of reviewers that went through the same thing"

"Very clean and polite"

"Myself and my daughter have been with this business For Years very professional very clean very courteous very understanding and that's what matters"

"Kind and professional office staff, Kandace and Elaine are great to work with. Reasonable rental costs and we're confident our belongings are kept secure."

"Candace could not have been more pleasant and professional"

"Hard working lady Ms. K helped me understand how to use online website. Thank you still new to all this."

"Nice place"

"Great customer service !!"

"convenient, easy, price well"

"No units available for size we needed but gentleman was very informative and helpful on other locations"

"Always helpful and customer service friendly Highly recommended."

"False advertisement never return phone calls n dont offer trucks. They all lies n bad customer service. Worse spot i ever walked in to Sad Sad smh"

"location nice place nice"

"Very nice"

"Secure location with acceptable hours open. Friendly staff."

"nice website got quotes might buy a unit next month"

"Service was good"

"Great Service, Great Directions, Easy to find, easy to navigate, great amount of space"

"Had to find a place to store some stuff and the service here was easy breezy. The woman who I talked to on the phone explained to me how to set up my account online since they are doing ContactLess Service. Totally understand, she had mentioned they would love to be more of assistance but due to loved ones being High Risk they are doing it this way. I get it, I am thankful that I can follow directions when being told. It made me signing up for a unit easy breezy and when I went to get my unit everything was guided for me what to do. Thank you for being of service, and hope your loved ones are safe."

"Nice unit, fair price. My dad passed away and left me his prize possession a collectible vehicle he used to store at his house. With his passing and having to sell the house, and I still live at college for another few years while I finish my residency I needed to find somewhere to store it. Again, unit fits the vehicle has been there for a couple months already, just got back in the area to check her out since the weather is nice while I am home. Car is doing great no issues. IF YOU DO PLAN ON STORING A VEHCILE THOUGH, MAKE SURE TO HAVE IT INSURED. (Would have gotten my unit a few weeks earlier if it had been when I first acquired it) When I called inquiring about the unit sizes and stipulations (ran into holds up with a few other places like the Uhaul place down the road and their cost was unfavorable, helped me choose LifeStorage) I believe the woman who helped me her name was Kandace (I hope I spelt her name right, we talked about how her spelling is different) she explained to me why I needed to make sure it was insured, very helpful. Glad I found a safe place to keep my dads memory alive."

"Love being able to come whenever I want to load up or grab things from my unit. I dont like people really, so this works for me. When I do have to interact with the staff the ladies are super helpful."

"Seriously easy peezzy with the online regristrations for my unit especially when I cant get there when the office is open. I was able to get everything set up and everything was ready to go when I visited my new unit for the first time. Oh and 3 minutes from my old house."

"It was the end of the day Kandace was able to help me figure out how to work the website to explain to my son how to sign up for a storage unit. Thank you again for helping me out."

"So easy to get to off all 3 major highways in the area. Well light with the night coming quick these days. The ladies in front are always helpful when I need something, they claim I am not a bother with my questions, but I swear I am one, so God bless them."

"I just used the website due to Covid to sign up for a unit. I called the other day after my mom instructed me what I needed to do. Kandace gave my mom great instructions, since I get home at 7pm and cant be on the phone at work to call for information. Great communication, unit was nice and clean when I came and opened it to drop my stuff off the other day. Thank you again. Great people, great location, great prices."

"Kandace and Elaine are both great to work with, location is right next to McDonald's so if you are stuck working in your unit and its either lunch or dinner you can just walk right over and walk right back."

"Kandace answered all my questions and was very helpful in this process, really made it easy on me during this time."

"Moving out our stuff in the next month or so because they do not know how to be professional. They do not communicate with each other who work there. They also call stating you owe money when direct deposit was set up months ago through them. My mom went there and signed a form they requested and lady stated they don't do that over the phone. I stated did it bounce and she said no it was never set up. I am waiting for a politer person to call me back and know what actually happened to my moms account. It is very very concerning that they call people before they actually figure out the notes and comments or even know if payment went through. They just assume and call with an attitude and rudeness. Good luck to this company in the future if they continue like this."

"Great service and very professional"

"Convenient. No code needed to exit. Clean property. Courteous customers."

"I have had wonderful experiences with staff here at Life Storage. Superior Customer service ."

"Elaine was very professional and knowledgeable. She answered all my questions that I had. Would recommend to anyone looking for storage."

"Great service. Friendly staff and clean property."

"Employees are personable and knowledgeable. Would recommend to others."

"All the questions I had were answered by Candance. She was very pleasant and helpful with all I needed thank you."

"Candance was awesome with all the questions I had for the storage unit much appreciated"

"There okay just not covient when you want to do direct withdrawal but you only get paid on the 3rd of the month and they only want to take out on 1st."

"This is a awesome place to store your goods very clean and the office personnel is very attentive."

"I stored with this life storage twice and had a good experience both times I recommend this company to anyone looking for safe and clean storage."

"Elaine is very friendly and knowledgeable"

"Staff is wonderful! Especially Elaine! Helped me with all my needs and the best customer service you could ask for!!"

"Great customer service!"

"Very friendly to clients explaining all you need"

"I had a pleasant experience renting a storage unit. Elaine was super friendly and knowledgeable."

"Very understanding to my move in such a short notice"

"Very helpful and accommodating people helped me get set up with a unit. Also very friendly"

"Kandace was great!"

"Great safe place"

"Knowledgeable and personable staff. Always looking out for clients and their needs."

"Always friendly and very helpful"

"Friendly staff"

"Fast service, polite, helpful and reasonable prices cant go wrong."

"Excellent service"

"The only recommendation I’d make is to prorate the month when some closes their unit/lease. But otherwise I had a good experience."

"It has been a awesome experience very polite and clean environment . It has been a please irte and everything was explained very good."

"It was quick and simple to grab a unit, and even easier to cancel my unit! The online pay/login was super helpful. Definitely recommend."

"Candace at lifestorage in methuen on pleasant valley street is always extremly helpful and very friendly anytime i speak with her or go to the office , thanks so much Candace!"

"Great experience. Been with them for 2 years. Definitely recommend."

"Great Customer Service"

"Great customer service"

"Great customer service great prices thank you!!!"

"Very friendly service and extremely accommodating."

"Nice service"

"Made a reservation on the phone yesterday; stopped in this afternoon and met with Elaine. Elaine was very professional, knowledgeable and eager to assist. The transaction was a breeze and she was a pleasure to deal with!"

"This place sucks"

"i felt very welcome and the process was very simplified thanks to Kandance. = "

"Elaine was a big help and I appreciate her efforts. Thank you again"

"Had an emergency move situation, very stressful, the staff at life storage was so helpful. Got hooked up with a storage space that I could afford. They made it easy for me during a rough time. Thank you all."

"Thanks for making moving seem effortless Kandace. The office was extremely clean and it was great to have such knowledgeable staff help make the move in process go smoothly."

"Excellent Service! A+++ Candace was so nice and made the process smooth and easy!"

"Their help is great and Im a very happy client with the storage units"

"Very friendly staff! Nice, clean and convienent!"

"Excelente"

"Excellent service"

"Awesome family running this establishment, location is very secure and trusted. Very humble and down to earth people running this location."

"Elaine is always so courteous and helpful. She takes the stress out of moving and storing. Her friendly smile always greets her ustomers at the door!"

"I just got a unit and these ladies have been great! Very helpful and knowledgeable. I have a great feeling about this place and the ladies!"

"Life storage very helpful,great customer survice. Candace very nice very helpful and understanding. Great place for storage recommend 100% thanks guys! =)"

"Easy access and amazing staff=
"

"Quick and easy"

"great service. definitely recommend. 10 stars"

"The units are clean and large. The staff is super friendly. Special thanks to Elaine."

"Very welcoming. Well run and organized."

"Great customer service."

"Awesome service and secure property"

"I couldnt have picked a better place for my storage!! I had my entire house stored in my unit for over a year and the day I moved everything out, I expected mouse droppings, bugs (because of past storage companies I used) and NONE were found in any of my belongings. Kandice and Elaine were SO awesome to deal with!!! Definitely choose Life Storage in Methuen!"

"This was so easy,, right off the main highway, great staff and very helpful, couldnt have been a better experience!!"

"Very good customer services = = I will recomendé"

"My dad Carlos has been a member of Life Storage since 2008. While he was alive all he did was speak only good things about where he kept his prize possessions. Before my dad took his last breath on December 20, 2018, he handed me his keys to his storage unit and his business selling hot dogs. Not only do I feel greeted with kindness when I walk in through the doors of Life Storage, I feel like the employees that work here are part of my family."

"Me sorprendí con la amabilidad que me trataron, estoy extremadamente satisfecho con el servicio, para completar el primer mes de renta me salió prácticamente gratis, estoy súper agradecido, muchas Gracias =O<ü"

"I feel like family here"

"Great staff very friendly and helpful. Would recomend this storage facility to everyone."

"Right off the main road, great location, great service from Kandace and Elaine. Clean and prices great on the pocket book, and the option for the truck to help move stuff, which was a nice add on."

"Very pleasant and professional experience here.  Grounds are well kept and staff is particularly helpful and accommodating....especially the manager, Elaine.  Have been renting for a while now and have nothing but good things to say about the place and personnel ...... they are upfront and informative....from the initial placement to retrieving items, the process and relationship with this company has been right on. Would definitely recommend this location for all your safe storage needs."

"I was treated professionally and respectfully. The Assistant manager was very helpful and made everything easy."

"The transaction went smoothly and quickly. "

"The staff at Methuen MA were always pleasant and helpful, as well as knowledgeable."

"I trust storing my property there."

"Was very happy with the staff when I signed in and when I cleared out my unit. Very impressed with your company. Would totally recommend!"

"I was really impressed with the overall experience; the courteous employee and the facilities."

"People do make a difference and the staff at the Metheun were excellent!"

"provided good service"

"Wonderful place, wonderful people. Would highly recommend to anyone. I am honored to rent space as well as store my belongings with Uncle Bob's [Life Storage]. Just caught myself smiling at the title of the business. Uncle Bob's [Life Storage], great name choice cause they really treat you like family. "

"Very friendly and understanding people. I'm very happy I chose Uncle Bob's for storage of my belongings while I'm out of town."

"Everything was as expected."

"Well my rented space is supposed to be $75 dollars a month with the insurance not 90 that is what is on my contract "

"thank you"

"Everything was just as the associate said it was."

"you did good . everything was as expected"

"The manager, Nicole, at the Loop location was courteous and diligent "

"I left because your units are overpriced. Found a similar unit for 40.00 dollars cheaper and climate controlled. And I had an option to be insured or not. Options are always good."

"The lady that check me in was very nice and filled me in on everything. I tell people that if they are looking for a good experience for a storage unit to come to Bob's. Thank You Bob's for being there for us"

"Very clean and the employees were very polite and helpful"

"Visit and service was fast and profeshional. Was surprised it was so easy."

"Satisfied my need for storage "

"Elaine is always so friendly and helpful!"

"Hi, The associate at your storage was both professional and polite and a pleasure to deal with. I am really glad that I rented with you company. thanks Jon"

"great access very pleased would absolutely use again"

"Overall with renting the storage. It was good. Then they had to switch me to another unit, because the other one had a little water. The ladies were prompted. It was great! When renting the truck there was an issue. It has been taken care of recently."

"Manager at facility always greeted me by my first name and was always very friendly and professional. Made me feel great every time I has to stop by the office. "

"The associate was very pleasant and extremely apologetic that their debit card system was down. I told her no problem, I only lived 3-4 miles away and I'd go get my checkbook. It was great having the free truck rental! We got everything moved in one trip!"

"The associate that help me out was very pleasant and was able to answer all my questions. "

"Our non-profit really needed an inexpensive solution to some storage needs for a fund raiser. Uncle Bob's Self Storage is giving us the space we needed. Thank you!"

"Your online associates appear much happier and nicer than the location employees. Howevr, I can't say the location individuals were miserable just that over the phone was top-notch!"

"Kira in Methuen was excellent. The pricing was comparable or less than others. The free truck was a great help. The only thing that could've been better would have been picking up the truck at the same location."

"I am very happy with my storage; never had any problem"

"Only problem I see, is that at times I drive by and the gate is open for an extended period of time."

"Keep doing what you have been!!!!!!"

"my only problem i have with this property is the amount of times i show up and see all the gates wide open including the pedestrian door. i'm not sure why this occurs but it really bothers me. i do not feel like there is much emphasis placed on security. that worries me a lot. "

"Very efficent"

"When we moved our stuff out in late November, the concrete floor of our storage unit was wet, especially near the walls."