Self Storage Units near Lowell in Methuen, MA, 01844

"Im a customer and the manager there is a liar and has an attitude , i dont recommend this facility to no one, false advertising is so true about this place coming from me and lots of reviewers that went through the same thing"

"Very clean and polite"

"Myself and my daughter have been with this business For Years very professional very clean very courteous very understanding and that's what matters"

"Kind and professional office staff, Kandace and Elaine are great to work with. Reasonable rental costs and we're confident our belongings are kept secure."

"Candace could not have been more pleasant and professional"

"Hard working lady Ms. K helped me understand how to use online website. Thank you still new to all this."

"Nice place"

"Great customer service !!"

"convenient, easy, price well"

"No units available for size we needed but gentleman was very informative and helpful on other locations"

"Always helpful and customer service friendly Highly recommended."

"False advertisement never return phone calls n dont offer trucks. They all lies n bad customer service. Worse spot i ever walked in to Sad Sad smh"

"location nice place nice"

"Very nice"

"Secure location with acceptable hours open. Friendly staff."

"nice website got quotes might buy a unit next month"

"Service was good"

"Great Service, Great Directions, Easy to find, easy to navigate, great amount of space"

"Had to find a place to store some stuff and the service here was easy breezy. The woman who I talked to on the phone explained to me how to set up my account online since they are doing ContactLess Service. Totally understand, she had mentioned they would love to be more of assistance but due to loved ones being High Risk they are doing it this way. I get it, I am thankful that I can follow directions when being told. It made me signing up for a unit easy breezy and when I went to get my unit everything was guided for me what to do. Thank you for being of service, and hope your loved ones are safe."

"Nice unit, fair price. My dad passed away and left me his prize possession a collectible vehicle he used to store at his house. With his passing and having to sell the house, and I still live at college for another few years while I finish my residency I needed to find somewhere to store it. Again, unit fits the vehicle has been there for a couple months already, just got back in the area to check her out since the weather is nice while I am home. Car is doing great no issues. IF YOU DO PLAN ON STORING A VEHCILE THOUGH, MAKE SURE TO HAVE IT INSURED. (Would have gotten my unit a few weeks earlier if it had been when I first acquired it) When I called inquiring about the unit sizes and stipulations (ran into holds up with a few other places like the Uhaul place down the road and their cost was unfavorable, helped me choose LifeStorage) I believe the woman who helped me her name was Kandace (I hope I spelt her name right, we talked about how her spelling is different) she explained to me why I needed to make sure it was insured, very helpful. Glad I found a safe place to keep my dads memory alive."

"Love being able to come whenever I want to load up or grab things from my unit. I dont like people really, so this works for me. When I do have to interact with the staff the ladies are super helpful."

"Seriously easy peezzy with the online regristrations for my unit especially when I cant get there when the office is open. I was able to get everything set up and everything was ready to go when I visited my new unit for the first time. Oh and 3 minutes from my old house."

"It was the end of the day Kandace was able to help me figure out how to work the website to explain to my son how to sign up for a storage unit. Thank you again for helping me out."

"So easy to get to off all 3 major highways in the area. Well light with the night coming quick these days. The ladies in front are always helpful when I need something, they claim I am not a bother with my questions, but I swear I am one, so God bless them."

"I just used the website due to Covid to sign up for a unit. I called the other day after my mom instructed me what I needed to do. Kandace gave my mom great instructions, since I get home at 7pm and cant be on the phone at work to call for information. Great communication, unit was nice and clean when I came and opened it to drop my stuff off the other day. Thank you again. Great people, great location, great prices."

"Kandace and Elaine are both great to work with, location is right next to McDonald's so if you are stuck working in your unit and its either lunch or dinner you can just walk right over and walk right back."

"Kandace answered all my questions and was very helpful in this process, really made it easy on me during this time."

"Moving out our stuff in the next month or so because they do not know how to be professional. They do not communicate with each other who work there. They also call stating you owe money when direct deposit was set up months ago through them. My mom went there and signed a form they requested and lady stated they don't do that over the phone. I stated did it bounce and she said no it was never set up. I am waiting for a politer person to call me back and know what actually happened to my moms account. It is very very concerning that they call people before they actually figure out the notes and comments or even know if payment went through. They just assume and call with an attitude and rudeness. Good luck to this company in the future if they continue like this."

"Great service and very professional"

"Convenient. No code needed to exit. Clean property. Courteous customers."

"I have had wonderful experiences with staff here at Life Storage. Superior Customer service ."

"Elaine was very professional and knowledgeable. She answered all my questions that I had. Would recommend to anyone looking for storage."

"Great service. Friendly staff and clean property."

"Employees are personable and knowledgeable. Would recommend to others."

"All the questions I had were answered by Candance. She was very pleasant and helpful with all I needed thank you."

"Candance was awesome with all the questions I had for the storage unit much appreciated"

"There okay just not covient when you want to do direct withdrawal but you only get paid on the 3rd of the month and they only want to take out on 1st."