Customer Reviews - Life Storage #235, Methuen
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We at Life Storage want to maintain the best storage facilities in Methuen, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Methuen (#235)
4.57 out of 5
based on 26 of our most recent Reviews
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5.0 out of 5
"I was treated professionally and respectfully. The Assistant manager was very helpful and made everything easy."
May 21, 2018
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4.6 out of 5
"The staff at Methuen MA were always pleasant and helpful, as well as knowledgeable."
October 23, 2017
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4.2 out of 5
"Was very happy with the staff when I signed in and when I cleared out my unit. Very impressed with your company. Would totally recommend!"
March 23, 2017
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5.0 out of 5
"I was really impressed with the overall experience; the courteous employee and the facilities."
February 19, 2017
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4.9 out of 5
"People do make a difference and the staff at the Metheun were excellent!"
October 24, 2016
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- Ecuazier from Cambria Hts, NY
5.0 out of 5
"Wonderful place, wonderful people. Would highly recommend to anyone. I am honored to rent space as well as store my belongings with Uncle Bob's [Life Storage]. Just caught myself smiling at the title of the business. Uncle Bob's [Life Storage], great name choice cause they really treat you like family. "
July 26, 2016
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- Stacey from Petersburg, VA
5.0 out of 5
"Very friendly and understanding people. I'm very happy I chose Uncle Bob's for storage of my belongings while I'm out of town."
June 04, 2016
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3.8 out of 5
"Well my rented space is supposed to be $75 dollars a month with the insurance not 90 that is what is on my contract "
March 18, 2016
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- Natalie from Lawrence, MA
4.0 out of 5
"The manager, Nicole, at the Loop location was courteous and diligent "
November 24, 2015
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- Steven from Safety Harbor, FL
3.8 out of 5
"I left because your units are overpriced. Found a similar unit for 40.00 dollars cheaper and climate controlled. And I had an option to be insured or not. Options are always good."
October 23, 2015
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5.0 out of 5
"The lady that check me in was very nice and filled me in on everything. I tell people that if they are looking for a good experience for a storage unit to come to Bob's. Thank You Bob's for being there for us"
August 19, 2015
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5.0 out of 5
"Very clean and the employees were very polite and helpful"
June 23, 2015
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- Charles from Lawrence, MA
5.0 out of 5
"Visit and service was fast and profeshional.
Was surprised it was so easy."
April 27, 2015
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- Jonathan from Maple Falls, WA
5.0 out of 5
"Hi,
The associate at your storage was both professional and polite and a pleasure to deal with.
I am really glad that I rented with you company.
thanks
Jon"
December 30, 2014
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5.0 out of 5
"great access very pleased would absolutely use again"
October 27, 2014
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- Jennifer from Beverly, MA
4.2 out of 5
"Overall with renting the storage. It was good. Then they had to switch me to another unit, because the other one had a little water. The ladies were prompted. It was great!
When renting the truck there was an issue. It has been taken care of recently."
October 27, 2014
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5.0 out of 5
"Manager at facility always greeted me by my first name and was always very friendly and professional. Made me feel great every time I has to stop by the office. "
August 23, 2014
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5.0 out of 5
"The associate was very pleasant and extremely apologetic that their debit card system was down. I told her no problem, I only lived 3-4 miles away and I'd go get my checkbook.
It was great having the free truck rental! We got everything moved in one trip!"
August 21, 2014
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5.0 out of 5
"The associate that help me out was very pleasant and was able to answer all my questions. "
June 17, 2014
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5.0 out of 5
"Our non-profit really needed an inexpensive solution to some storage needs for a fund raiser. Uncle Bob's Self Storage is giving us the space we needed. Thank you!"
May 29, 2014
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3.9 out of 5
"Your online associates appear much happier and nicer than the location employees. Howevr, I can't say the location individuals were miserable just that over the phone was top-notch!"
May 23, 2014
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5.0 out of 5
"Kira in Methuen was excellent. The pricing was comparable or less than others. The free truck was a great help. The only thing that could've been better would have been picking up the truck at the same location."
March 25, 2014
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4.4 out of 5
"I am very happy with my storage; never had any problem"
March 13, 2014
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4.8 out of 5
"Only problem I see, is that at times I drive by and the gate is open for an extended period of time."
February 27, 2014
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3.4 out of 5
"my only problem i have with this property is the amount of times i show up and see all the gates wide open including the pedestrian door. i'm not sure why this occurs but it really bothers me. i do not feel like there is much emphasis placed on security. that worries me a lot. "
February 26, 2014
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2.8 out of 5
"When we moved our stuff out in late November, the concrete floor of our storage unit was wet, especially near the walls."
December 26, 2013
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