*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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We at Life Storage want to maintain the best storage facilities in Lynn, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"I have been using this facility for over 5 years and this time around I had to upgrade to a bigger unit. The process was seamless and the Store Manager Sonia was very pleasant to work with. I have to say thank you for your help and making the move an easy transition."
"Three overhead doors, zero work, fell on ice in parking lot, place was priced right and spotless, dirty now, price is higher, rest room out of service, no cash allowed, it's Lynn at it's best on autopilot"
"It seems that whenever I call to make a payment they’re closed, even though its well before closing hours. I just tried to make a payment over the phone and there was a glitch there as well. Now I’ll be charged a late fee because I didn’t make my payment on time! Think it’s time to look for a new storage facility."
"Clean and well secured building. I reserved a 5x5 and it looked like a square stacked 4 high locker. Increased to 5x 10 the one available had a support pole in the middle. Had some difficulty getting in. I left message. I sat and waited for 15 min then left. I was called, and went back. The woman was nice and tried to help me but she was having difficulty finding a unit. I'm handicapped and couldn't walk for inspection. She's being helpful and I'll speak to her tomorrow"
"Had a great experience today at Life Storage. We showed up and although their system was down. Jessica walked us through the whole online process and was very patient with us. She was extremely informative and friendly. She really was fantastic especially considering her system wasn't functioning properly (not her fault). She did everything she could to make the process quick and easy. Moving and storing things can be stressful and Jessica's upbeat attitude and friendly smile made it that much less stressful. Thanks Life Storage and Jessica, we are very pleased!"
"I was very excited to find this low cost alternative that was highly rated on Google. My experience was not good.
I reserved a unit online. I called and was assured the facility would be open on Saturday when I arrived with my things. I arrived with a U-Haul truck full of my belongings and friends to help me bring it in only to find the place closed.
I called the office and got no answer. I proceeded to call the emergency # posted at the entrance. The representative on the phone was very polite and apologetic but, she could not reach the manager or anyone else at the facility.
I had to go online to find another facility on the Lynnway to store my things within minutes. They say you get what you pay for. I got amazing response and customer service at Public Storage down the road. I guess things happen for a reason. Just beware"
"Terrible experience - office never staffed, no-one responds to online inquiries, elevator is not large enough to fit a couch or any large home items, garage door in cargo bay closest to the elevator doesn't work, large poles in the cargo bay area make it hard to load a truck, did not provide the lock that we paid for"
"The storage unit itself is modern. And it is well lit. It doesn't have that hopeless, "haunted" feel to it. The staff are also all extremely friendly. Some aspects of the operation are extremely well thought-out and very well-organized.
I did not like the additional surprise fees tacked on to the final costs... Required Insurance fees, Lock charge (although I had my own lock), administration fee, taxes, etc.
Additionally, they were so heavily dependent on the technology that when it failed, it resulted in huge inconveniences to me that no one wanted to accept responsibility for, nor did anyone seem to know how to fix!"
"Since I’ve been a customer at the Lynn Ma location I’ve always been treated with great customer service! Place is always clean, smells very clean, and if I needed help I got it ! If I was ever asked if I knew of a storage place that ppl could go to HANDS DOWN “LIFE STORAGE”
But two things I’d improve MORE LOCATIONS, and show how to use elevator when first joining!
Other then that out of all the storages I’ve used LIFE STORAGE IS TRULY THE BEST!
And SONIA IS TRULY KIND AND VERY GREAT WITH CUSTOMER SERVICE! It was a pleasure to have her help me today ! She’s a WONDERFUL LADY ! 👍🏻👍🏻👍🏻👌🏻👌🏻👌🏻🙏🏻🙏🏻🙏🏻"
"I love Life Storage in Lynn, MA!! The facility is sooo clean... The Staff is amazing— especially Jessica the Manager!! They are sooo helpful!! I have been a customer for over seven years and I recommended this facility to all of my family and friends. They even have storages here now. The rental prices are great.. I have a 10 x 20 and the size of my unit is perfect!!"
"I have rented a space here for several years. The facility is clean and easy to access. I've had to change units within this facility a few times and that was super easy. The staff is also great. Jessica, the manager, signed us up and has been great to work with ever since. During a recent visit she even had a sanitation ready for me with hand wipes."
"They don't send you a bill but they happily charge you the $20 late fee. No Email, no postal mail. No notification at all. Set you own reminders! Shame on me for thinking "Ill just pay it when they send a bill".
Otherwise mostly fine. Hours don't make sense, though. The place is automated with key codes, but you can still only access between 7 and 7. Pretty bad hours for anyone who works a 9-5."
"The service was excellent and very friendly. The manager, Jessica, helped me find the ideal storage space for my belongings and found me the best deal possible. I have peace of mind knowing that my belongings are secure in their storage space due to all of the security measures that are set in place. I would definitely recommend this place to anyone."
"BEST Customer Service! Friendly, and price is alright w/todays economy. I wouldn't want my stuff anywhere else while I'm looking for an apt 2move into. These times are tough. Just wish there was a restroom at times."
"I like Life Storage and they have cheaper rates compared to Public Storage. Since I been a customer there they have raised the rent four times since 2018. Life Storage stated that due to high demand they raised the rates. One more rate increase they prices will be like Public Storage."
"I have had many storage units. Life Storage is by far the best. Cleanest. The staff is always helpful and eager to provide satisfactory service. I would absolutely recommend this to anyone as a storage solution."
"We rented two storage units at Life Storage on pleasant street in Lynn. We always had a very good experience speaking to management, and our fees were very reasonable. The units were clean and easy to access. We never had any issues, so I think everyone at Life Storage did everything they could do make our experience good. Today we moved out of both units since were moving out of state. Jessica was so nice, shes really great! Everything went smoothly!"
"I went in looking for moving boxes for moving my office to a bigger location Jessica greeted me imediatly she was awesome with product knowledge and she didnt try to over sell . I would definitely return and recommend her to my friends and family."
"Jessica the Store Manager assisted us when we got there and it was the BEST decision/choice we made!! Jessica was extremely helpful with the entire process of renting a space that we were very in need of! There were other customers there and I can say her customer service was AMAZING!!! I wish everywhere I go people can be this nice and helpful!! Thank you Life Storage and Jessica, youve lifted a ton of weight off of us with your storage space!!!"
"When our house sold unexpectedly fast, we needed a storage unit. LifeStorage and Jessica was outstanding. Amazing customer service! The whole process was professional, simplistic and easy. I was shown different options / units and all the security features. I would definitely recommend LifeStorage."
"Highly recommend this storage facility!! After much research, I found them to be the most reasonable and convenient. When I actually WENT IN, it was extremely clean and the staff was extremely accommodating and polite. Christopher (I believe he was a manager) was awesome!!"
"What a wonderful experience the staff was so friendly . The manger Jessica made me feel like a friend answered all my questions and made moving and storing my items so easy . I will definitely recommend Life Storage to my family and friends"
"Although I did not end up needing storage, I was grateful for the information provided by Jess. Made me feel comfortable about storing my belongings and if I do need storage in the future, I will certainly come back to Life Storage."
"Today I had the most pleasant experiences at the LifeStorage facility in my hometown of Lynn MA. With all the bad things that has been going on in my city as of late it's good to know there's people out there that truly still care. I want to acknowledge two extremely kind people that I meant today working at LifeStorage. Jessica & Christopher I just wanted to say thank you again for the great customer service and your kind gesture to help us out went a long way. It was greatly appreciated. I will make sure that we pay it forward! Excellent Customer service!!!"
"I put personal belongings in storage for more than 3 years when I moved back to France. I was afraid that being abroad could become a problem should anything wrong happen...but everything went smoothly beyond my expectations. The transition from Bob's to Life Storage was handled professionally. You always sent the necessary information when changing policies and rates, which by the way reasonably increased over the 3 year period - greatly appreciated on my end! And the couple of times I had to call from overseas (delays of online payments or closing the lease) I was greeted with competent associates who courteously and professionally helped me resolve my problems. Kudos to all of you at Life Storage and many thanks."
"They were very accommodating, based on notes from a conversation we had had, they knew I was moving out by Sept 1st and even though I had forgotten to call and let them know I was out, they had those notes and did not charge me for the month! Very attentive. I just wish they were open later than 7pm on weekdays because sometimes with traffic it wasn't convenient."
"Fantastic place! Cleanest I've ever seen! Very secure. Friendly and accommodating staff! Jessica, the manager, is terrific! This was my first time using a storage unit and she walked me through it. She couldn't have been more patient and kind to me!"
"The facility is the cleanest I've ever seen! As I told my husband, you could eat off the floor! It is also very secure. I'm from out of state and had many questions. I called and spoke to Jessica, the manager, several times. She was so accommodating and patient with me. When I finally met her, it felt like I was meeting an old friend. Great girl! She even offered to help when we moved things out. Awesome place with an awesome staff!"
"I came into the store about a month ago for my reservation close too closing hours due to traffic and other difficulties when i arrived I was greeted by a eager ,patient young man there who was happy too help i was given a great deal of information along with hours that i can come into the building to get to my belongings great exprience"
"Dealt with Jessica today. I didnt get to rent the space today because I need it at the end of August. But will be definitely there. Love how friendly Jess and her associates were. Clean facility and super secured."
"Overall awesome experience excellent customer service. The store manager Jess was extremely helpful in making sure I picked the right size unit for what I needed to store. The facility very well maintained. Awesome Job !!!!"
"I had the best experience using this storage facility. The people are awesome, especially the manager Jess. She was extremely helpful in making sure I picked the right size unit for what I needed to store. i would recommend this facility to anyone! Great job you guys!"
"Great place and great staff especially Ms. Jessica Solana. Very friendly and answered all my questions. Will definitely recommend to friends and family because of my phenomenal experience with Ms. Jessica Solana. I would give a 10 if I could."
"I have the gentleman working today I had to walk out and let my girlfriend finish making the reservation this is ridiculous is his Quote I then asked him whats ridiculous that she made a reservation for a truck in one location reserved a place here and then when she got here had a totally different price and then was told if she didnt want that particular one he had another one that had an obstructed pole in the storage meaning it would make it difficult for her to move in her furniture in the place customer service which is a very high my girlfriend works at a car dealership if this guy had been treating customers this way he wouldnt even have a job the end of the day. >,"
"From my own experience I had the need to rent there which exceeded my expectations, very clean, spacious favorable price and the unconditional help of the manager Jessica Solano lends to listen and provide multiple alternatives to satisfy our concerns. To need again the use of rental estorage again there so I recommend it to everyone. Satisfaction guaranteed. By the way, Jessica, thank you for all your support.Lupe kendra Torres"
"Chris was so very helpful and he explained, where the security system, monthly payments and what you cannot bring into the storage u it to a T He also was quite polite and helpful. Thank you Chris very much I give you a five star ??"
"Jessica and the whole staff at this facility are very helpful. The place is well kept and very clean unlike most storage facilities and they have a indoor cargo bay where you can load and unload items. I would highly recommend this location if you are looking for a storage facility in Lynn!"
"You guys rock! Very informative and professional ! Only when calling it’s sometimes hard to get a hold with someone, but I understand if you’re busy or at lunch it happens. Other than that y’all are all great! Happy holidays"
"Most of the process was better than I expected. I am very happy with renting with LifeStorage. I am not sure why there is a 7am-7pm access policy. Seems that most of the entry is automated so 24 hour access would be nice. "
"Jessica and her staff are always very friendly and helpful. I was one of the first people to start renting when you first opened and Jessica is an asset to your company. If I ever have a concern she always addresses it promptly."
"I'm very grateful for the help & attention I got when renting my storage unit during a very stressful move last August 2016. It made all the difference dealing with such a helpful, attentive staff who great me the same way when I come in or call in. Very professional & helpful! "
"The manager and assistant manager were both incredibly helpful and kind in helping me to set up my rental unit. I will highly recommend your facility to my colleagues (I'm in sales) because of the service they provided. Both of them (and I'm sorry that I don't recall their names) should be applauded and rewarded for making your storage location so welcoming and accommodating for customers."
"I've had storage units at other facilities and by far this is the best! Only thing I'd change is the mandatory insurance, but that's probably a necessary evil ;)
Super nice, friendly staff and genuinely not because they "have to"."
"Service was great and helpful, answered all my questions. The place and the unit is nice.
One inconvenience though is that the place closes off access at 7pm, this is proving to be slightly difficult since I typically cant make it by until 6ish. I had rented a storage unit from a different company before, and having the longer access hours was quite nice. "
"I previously commended an associate in the Boston area. We will definitely be returning to store our son’s furniture for the summer. It was a pleasure doing business with you. I have already recommended your company to friends and colleagues. "
"Rueben in Salem, MA is fantastic! Someone did not return their moving truck on time and he went so far out of his way to help us. He did an absolutely amazing job and I'll store with him anytime I need storage. Incredible work! The unit was also great and the facility was very impressive. I've had terrible exchanges with storage companies in the past and you guys are great! Thanks!"
"I love Uncle Bobs [Life Storage] best storage place in Lynn ma . One time I had forgot to lock my storage bin and a employee came to my work to let me know. I thought that was great . Excellent customer service at Uncle Bobs [Life Storage]. "
"I am very pleased with all operations. The day I arrived, I had a specific time line and agenda that was set back a short amount of time because the office had opened a full 15 minutes after posted business hours. I was frustrated and upset because I am extremley prompt and adhere to a strict personal schedule. Other than this minor interruption, service and business conducted is above par. "
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #491, we offer great property security systems and clean, affordable storage units to rent for the residents of Swampscott, Saugus, Marblehead, and other neighborhoods in Lynn, MA. Call us with questions, reserve online, or click here to compare other storage units in Boston.
Store Office Hours
Mon: 9:30 am - 6:00 pm
5/29: 8:30 am-12:30 pm (Holiday)
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 7:00 am - 7:00 pm
Tuesday: 7:00 am - 7:00 pm
Wednesday: 7:00 am - 7:00 pm
Thursday: 7:00 am - 7:00 pm
Friday: 7:00 am - 7:00 pm
Saturday: 7:00 am - 7:00 pm
Sunday: 7:00 am - 7:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental