Self Storage Units near Highlandtown in Baltimore, MD 21224

"Marcus was very helpful got us a storage flary quickly and easily"

"Brenda was a great help. She explained everything and made the process so easy."

"Mr.marcus was such a gentleman in his experience on life storage Good job MARCUS!"

"If I could this place would got a -0 stars worse place to rent from and customer service. Customer must have been given an incentive for the good reviews."

"Brenda was awesome. Explained everything and made the move in so easy. Thank you! Recommend."

"Have been using this storage since 2020. Recently went to get somethings out if my indoor unit and noticed mouse droppings and a lot of them. Office was closed on that day. Called to see what could be done. My unit is clean. I have no food or anything that would attract rodents and again I am paying for an indoor unit to avoid these issues. Was told all I could do was possibly switch units ( to which I would have to sign up for a new unit, pay a new admin fee and move all of my belongings by myself). Inquired about pest control and was just told they come once a month. I will be looking for a new storage company."

"Quick and easy process. Good rates. Nice and friendly service from Marcus. Facility appears clean. What else can you ask for?!"

"Awesome, Marcus was Great"

"Marcus was very helpful...patience and cheerful while working and showing me the units... also prices are nice!."

"The spaces are clean and affordable and the staff is amazing. Marcus was polite, friendly, informative, and swift. Would definitely recommend."

"I went online completed my reservation. I received a call about an hour later for confirmation. When I arrived the young lady had my documents all ready for me to review and sign. In and Out in 15 minutes approx. Only thing would make this a 5 star is if there were carts at the end of each section since the facility spaced out."

"My visit was very good. The manager Marcus was amazing. He gave me great customer service. Will recommend to anyone who needs storage."

"Came In on short notice to get a storage space for my company. The gentleman name Marcus was truly helpful and a delight. 5stars for him"

"Everything worked out good"

"Easy check in process and was able to see the unit before I rented"

"I showed up and I wasn’t on time and I was still accommodated and I most certainly got service with a smile. Marcus is a great asset!"

"Marcus was greatest, quick and convenient."

"Marcus is very helpful got my storage code set up"

"Marcus Was really cool help me With a storage Quick"

"Marcus was very polite help me with my storage today very quickly"

"The manager Marcus was very helpful !!!"

"Marcus was great very knowledgeable I can’t say enough about him. He is an asset to the company."

"Great place the manager Marcus was very helpful today"

"Marcus is good… Marcus is great!! thanx you great experience."

"Marcus was super helpful getting me set up with my unit. He talked us through the rental process and had amazingly positive energy! Great experience!"

"The employee help me out alot today with getting a unit super nice"

"Don’t answer phone"

"Thanks for the friendly and very helpful service.Mr. Marcus was a very helpful in the storage process Ya all keep up the great hospitality"

"Great service"

"Nice affordable clean units"

"The business office was closed and not needed at the time. However, the facility appeared well kept and orderly."

"Christina was very polite and helpful… it was also a very friendly place"

"Trina and Dequinne were super helpful in getting us settled into our unit! Online reservation worked great."

"Great service, will definitely come again!"

"Great place and staff is very friendly! I highly recommend this place."

"Christina was abseolutely helpful and accomodating with all my queries. She is an extra miler."

"Christine here at life storage 3800 Pulaski highway is SUPER AWESOME WE LOVE HER"

"Absolutely great customer service from Taylor and Christina 😊"

"Taylor was awesome! Friendly, professional, and great communication! - Jonét"

"Taylor was awesome!"

"Taylor and Christina are WONDERFUL!!! It was my first time ever renting a space at this facility. Taylor assisted me and provided detailed information on how the process works. She made me feel very confident in the safety and secuity of the premises. Christina, the manager was great too! I had trouble getting access for the first time (through an error in my keying in the access code at the gate). Christina checked the access gate and told me what I was coding incorrectly. They both are really nice and helpful. Nice facility too! 5 STARS!!!"

"Great customer service!!! Great place"

"During my travels, I was debating on renting a unit and was in need of guidance and information. Taylor and Christina were very helpful!! Would highly recommend!"

"Christine is AWESOME SAUCE!!! Her customer service is very welcoming and friendly. I’m VERY happy with the prices better than other places and cleaner. HIGHLY recommend and sooo glad I chose this location."

"Great employees ! 10/10 service"

"Taylor and Christina were super helpful and answered all my questions! Customer service was great. Definitely recommend this facility. Thanks!"

"Team there is amazing"

"Christine was very helpful!"

"Christina was very helpful and friendly"

"Christine was very friendly and professional"

"Christina was great Found what I needed friendly quick & easy"

"Christina provided Great service Quick and friendly!!!"

"Excellent customer service along with a very friendly staff!! :) I highly recommend this storage facility"

"Customer service is a dream, everything is always smooth and easy, couldn’t recommend it more"

"Friendly service, absolutely love it!"

"Awesome place Friendly service"

"Great...very clearness and well keeps and secured."

"Our experience here was smooth and easy. Hope the associate store manager was very helpful and pleasant. Definitely recommend this facility. Thanks again!"

"I was at this storage facility to help my mother. My phone slid under another unit that wasn’t ours. It was and hour after the office hours and someone’s car was outside the office and the lights were on! I stood there waiting for almost 45 minutes and no one was there. I called every number on the door and they were no help at all! I ended up getting lucky using a stick to get it out. AND WHEN WE GOT THE GATE THE CAR THAT WAS AT THE OFFICE WAS GONE!!! The costumer service is bad overall and my mom has had the same dead roaches laying near her unit for months! Extremely disappointing..."

"Christina has always been great and helpful."

"Very clean units, climate controlled"

"AWESOME customer service!"

"Place was clean. Good price"

"Its ok"

"Christine was super helpful Got us in and out with ease"

"Clean place & Christina is great"

"Christina was very helpful:)"

"Christine was very patient & understanding. She has pride in what she does at her job"

"Manager Christine does a great job of keeping the Property and Office clean. She always has a great attitude. I will always be a loyal customer at Life Storage Highlandtown."

"Christina showed me 2 bins made sure she explained every thing to me Nice clean"

"Christine was awesome!"

"Christine gave us Great service"

"Christine is fantastic"

"Christine was so helpful Great place!"

"Awesome place! Christine is great"

"Nice clean....Christina is very friendly & helpful"

"Christine was very helpful"

"Very good experience quick easy but but thorough Christine was very helpful"

"Second time using this storage Wouldnt go any place else Christine was great"

"Very nice and clean place Christina answered all my questions"

"Christine is awesome Always smiling ....and sweeping"

"Great place Clean Christina was very friendly & helpful"

"I needed a bigger unit Christine made sure I got one that would work She was very nice helped me out alot"

"SCAM!! Ever since the switch from Ezstorage to Life Storage has been a train wreck to say the least. I have personally set up automatic payment on three separate occasions, twice online and once in person and the automatic payments are STILL not going through. Life storage claims there is no record of a card on file despite me having a physical and digital receipt that was set up by the store manager. I have been fined due to "late fees" since September. Never in my life have I had this much trouble with a company's website or lack of customer service. You would think they would want your money but my suspicion is that they want to rack up the fees in order to earn an extra buck. My advice: stay away and use the other storage company just down the street, this company is not worth the headache"

"I'VE BEEN DEALING WITH THIS PLACE FOR ABOUT 4 OR 5 YEARS AND IT'S A WONDERFUL EXPERIENCE."

"Even though my needs for storage ends christine was always very helpful and friendly. Will definitely use again or recomend"

"Went to pick up my Christmas decorations Christine came out to check & make sure everything was good with my storage Very nice"

"I love the way you they are they are kind patient and will work with you. The storage units are bigger than most other companiesThey make you feel welcome if there are any problwms they will do whatever to assist you they are great words can't explain you just have to come see for yourself. I planned to have this unit for 4 months but with the treatment I recieved ithink I will be here longer through the grace of the most High."

"Best storage in Baltimore Christina is helpful & nice"

"Christina was super friendly Store very clean"

"Great service"

"Christina was so friendly and nice ! I moved into a smaller unit and the process was so easy! Loving life storage! Her trainer Snez was so polite and helpful as well! Thank you!! Best storage facility in Baltimore City!"

"Great service. Live snez"

"These ladies are wonderful!"

"Christina & Snez are great property very clean"

"Snez and Christina did an amazing job helping me with my storage needs..They are super friendly..I highly recommend this location...."

"Great place and customer service is amazing! Although new management has recently taken over the facility, they have been very professional and accommodating."

"Great service from SNEzand christina"

"Best storage and management"

"Great facility and Christine is great."

"Great service"

"Great service from snez"

"Snez was great"

"great customer service"

"Christina and Raina are AWESOME ==
== ==:= "

"Christina and Raina are the best"

"Christina and Raina were both very helpful in helping me transition to the new ownership under Life Storage. They assisted with loading my payment method to my account as well setting up auto-pay. I appreciated the effort they both put forth to exceed my customer service expectations!"